Botpress Reviews & Product Details

I have tired multiple chatbot builders but Botpress it my favorite mainly because of its visual flow builder using the drag and drop interface. Its ease to build complex conversation flow. The customization options are very good and its integration with multiple channels like WhatsApp, slack etc. makes it more easily to deploy for customers. Review collected by and hosted on G2.com.

The documentation can be improved and made more user friendly. I think support for more LLM providers is required. Review collected by and hosted on G2.com.

I love how customizable Botpress is, allowing me to handle unique client requests reliably. Compared to other chatbot building platforms, I'm confident in Botpress’s capabilities, even finding workarounds for complex requirements. I'm particularly impressed with the cards and the autonomous node feature. The autonomous node enhances our conversational bots, dynamically creating buttons based on user needs, and the ability to set escape keywords makes it even more versatile. Botpress cards, especially the execute card, democratize coding in chatbot development, enabling almost limitless functionality. This allows me to implement features like time-sensitive greeting messages and interactive elements such as Google Maps integration for location-based services, providing a richer user experience. The support from the Botpress team is outstanding, accessible via Discord for quick guidance, which is invaluable given I’ve only been using the platform for a month and a half. These features make Botpress indispensable for delivering efficient and innovative solutions to clients. Review collected by and hosted on G2.com.

I find the lack of a global intent feature in Botpress a limitation compared to my previous experience with Voiceflow; I would like to set a keyword like 'STOP' that would universally allow the chatbot to return to the main menu, regardless of the flow the user is in. Additionally, the canvas becomes messy with a lot of lines connecting nodes. It would be an improvement to be able to connect nodes by name instead of dragging a line across the interface, which can get cumbersome and cluttered. Review collected by and hosted on G2.com.

I love using Botpress for my medical practice to assist with sales, as it efficiently provides information to potential leads. The platform is incredibly user-friendly; it's like the Facebook for bots, which makes it easy to navigate and use. Additionally, Botpress has guided me in creating better workflows and integrating seamlessly with GoHighLevel. I also appreciate the supportive roles of the intern, Simon, and the software developer, Ceyhun, who were awesome in demonstrating the functionality and features of Botpress. The ease of use was a key factor in switching from previous tools like Rasa and Voice Flow to Botpress, and the initial setup was very easy as well. Overall, my experience with Botpress has been highly satisfactory, and I am likely to recommend it to others. Review collected by and hosted on G2.com.

I like everyrhing Review collected by and hosted on G2.com.

I love Botpress because it is fast to build, without giving up code. Also, it has built-in RAG & knowledge bases for chatbot followers. Also, it is ease to implement chatbot flow using Botpress. Review collected by and hosted on G2.com.

The modern Botpress Cloud isn’t self-hostable, while the self-host option is v12, a separate, legacy codebase with a different architecture and feature set. If a workspace hits its monthly messages/events limit, bots stop responding until the next reset or you buy an add-on. Keeping compute warm is an extra, paid add-on; otherwise, you can see start-up lag on the first call after idle periods. Review collected by and hosted on G2.com.

I like the ease of creating a functional bot with Botpress, even with limited data. This allows for the development of agents that interact in a personalized way with users and understand what is being said, rather than just providing automated responses. I find it very interesting the ability of artificial intelligence bots to interact effectively and clarify users' doubts. Additionally, I consider the data-based knowledge functionalities (kbs) very interesting, as they add value to the product. Review collected by and hosted on G2.com.

I think working alone on Botpress is tiring, because when I need collaboration, I lose productivity. It would be good to have another pair to help. Furthermore, I miss having ready-made workflow templates for various types of functionalities or a community that provides ready workflows and inspires improvements. Review collected by and hosted on G2.com.

I like the simplicity of Botpress and how it works efficiently to initiate and consolidate vehicle sales, acting as an effective sales agent and marketing lead generator. I really enjoy the development panel for its clarity and functionality, along with the extensive documentation that supports the use of the software. The artificial intelligence features are particularly impressive and useful for my work. Additionally, the ease of initial software setup is remarkable, as it was practically unnecessary to read the documentation to start using it effectively. Review collected by and hosted on G2.com.

The bot editing panel sometimes has issues and cannot be opened all at once, which disrupts my workflow. Review collected by and hosted on G2.com.

I love Botpress's ability to create agents and virtual assistants intuitively and its ease in providing 24/7 assistance, which is essential for my needs. I especially enjoy the autonomous agents and nodes that offer great autonomy and intelligence in operations. I find the functionality of the cards fantastic, as they greatly facilitate the construction of workflows, making them more manageable and efficient, which simplifies the process of creating complex workflows. I also value how simple the initial setup of Botpress was, demonstrating its accessibility even for those who are not technical experts. Additionally, the seamless integration with other tools like Make.com and some CRMs allows me to keep my workflows organized and effective. Without a doubt, I would recommend Botpress without reservations, I can rate it a 10 in satisfaction. Review collected by and hosted on G2.com.

I would like to have more tutorials from the Botpress team to create more professional chatbots. Review collected by and hosted on G2.com.

I find Botpress to be a very professional computer program. I appreciate how I can customize its responses to suit my preferences, and it's not difficult to achieve the desired functionality. Initially, I found the setup challenging, but learning to operate it was manageable, highlighting its user-friendly nature once familiar. I decided to try Botpress after hearing about it and found that it exceeded my expectations. It proves to be great for random chatting and staying updated with the latest news, demonstrating its versatility. Additionally, I'm impressed with its capacity for generating images, which adds another dimension to its capabilities. Review collected by and hosted on G2.com.

Initially, it was challenging to set up Botpress, but I eventually found it wasn't very hard to learn how to operate it. Review collected by and hosted on G2.com.

UI looks awesome. The support is more responsive. There are new integrations. Review collected by and hosted on G2.com.

Please allow using node modules in code nodes. Cannot use require or import. It is a highly requested feature, and it is still not added :( Review collected by and hosted on G2.com.

I like that Botpress is very simple to configure with great resources and a support team that stands out. Once I understood the basics, I could build simple bots in minutes, which is incredibly useful. Review collected by and hosted on G2.com.

I don't like that it updates frequently and there tends to be a lot of out of date documentation and resources. Review collected by and hosted on G2.com.