Botpress

By Botpress

4.5 out of 5 stars

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Botpress Reviews & Product Details

Pricing

Pricing provided by Botpress.

Pay-as-you-go

Free
Per Month

Botpress Media

Botpress Demo - Conversation Studio
Design your conversations using our visual builder.
Botpress Demo - Analytics
Analyze your conversational experiences to improve
Botpress Demo - Automatically Translate Conversations
Build a conversational experience that understands every user's language and automatically translates your content to match.
Botpress Demo - Emulator
Test your chatbot using our built-in emulator and debugger.
Botpress is a user-friendly platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots and agents.
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Botpress is a user-friendly platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots and agents.
Botpress for customer support demo
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Botpress for customer support demo
Botpress in 120 seconds
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Botpress in 120 seconds
What is Botpress?
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What is Botpress?
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Botpress Reviews (484)

Reviews

Botpress Reviews (484)

4.5
485 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Botpress for its ease of use and flexible visual flow builder, which allows both technical and non-technical users to create chatbots quickly and intuitively. The platform's strong integration capabilities with various channels enhance its appeal, enabling seamless deployment across multiple platforms. However, some users note that the initial setup can be complex for beginners.

Pros & Cons

Generated from real user reviews
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Harshita D.
HD
React JS developer
Mid-Market (51-1000 emp.)
"Easient way to create AI chatbots"
What do you like best about Botpress?

the video and documentation links given with every card. if helped me get a quick walkthrough of the card I need to use. Also the usage section, It helps us track our usage for better maintainability. Also the customer support helped me a lot via discord and mails. The implementation of different cards is very easy and user friendly Review collected by and hosted on G2.com.

What do you dislike about Botpress?

There are constant changes in the UI; for example, today we are working, and tomorrow the UI will change. but for good Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Small-Business (50 or fewer emp.)
"A Dynamic Platform for Building Smart AI Agents"
What do you like best about Botpress?

Botpress has an intuitive and user friendly interface that makes it easy to navigate once you get the hang of it. While there is a bit of a learning curve especially if you're new to chatbot development, the platform is flexible and powerful. I particularly appreciate the use of autonomous nodes, which allows for more dynamic and customizable AI agent creation. Unlike some other platforms, Botpress doesn't feel overly rigid, giving you the freedom to design conversational flows in endless ways. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

One downside is the lack of tier-one customer support, which can make troubleshooting more challenging. Additionally, Botpress could improve its integrations with third-party applications. Enhancing this aspect would make the platform even more versatile and appealing for broader use cases. Review collected by and hosted on G2.com.

Henrique L.
HL
Analista de infraestrutura de TI
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easier AI chat/workflow creator ever"
What do you like best about Botpress?

Free to use to study.

Awesome tools to create, to try, to integrattion, to test the bot, to implement for costumers, greate AI automatic answers and feedback from costumers. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The free limits are a bit low to exchange to my country currency.

Buuuut, it's greate when you have a costumer to pay to use the full pack. Review collected by and hosted on G2.com.

Melvin L.
ML
CTO
Small-Business (50 or fewer emp.)
"AI workflows are very useful, but there is a lack of documentation in Spanish."
What do you like best about Botpress?

The use of your AI workflows and the simplification of integrations Review collected by and hosted on G2.com.

What do you dislike about Botpress?

the limited documentation in Spanish and tutorial examples to be able to expand the uses of the platform Review collected by and hosted on G2.com.

TANMAY J.
TJ
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Botpress Usagees"
What do you like best about Botpress?

I like that Botpress is easy to use, integrates smoothly, and offers a drag-and-drop interface for building bots. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

Customer support could be better, and there are limited ready-made templates available. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
GS
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Building Chatbots Is as Easy as 1, 2, 3"
What do you like best about Botpress?

I love that Botpress is open source, so customisation is easy and anything is possible.

Chatbot creation feels intuitive and flexible.

You can map out conversations easily with the visual flow builder, and deployment across multiple platforms like WhatsApp, Messenger, Telegram, Slack and websites is great.

Knowledge base integration is always a good feature, so you can upload your FAQ's and documents to pull from for answers. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

Not great for beginners or non-developers - there's a steep learning curve, especially for advanced setup or customisation.

It can be resource-heavy on servers, and major updates sometimes break existing bots.

Integration is easy, but on the free plan, your options are limited.

On the free plan, there is no advanced customer support, only community support. Review collected by and hosted on G2.com.

Italo R.
IR
Co-founder
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"BotPress has been my choice when building AI Assistant"
What do you like best about Botpress?

The Autonomous Agent mixed with Standard agents turns it into a very powerful hybrid approach, when consuming from API, mixing with tables storage. The knowledge base also is a powerful tool to quickly build a very human AI agent to answer simple questions. And also it's very easy to connect to any of the communication channels any business would use. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The learning curve can be a little steep, but there are plenty of resources, discord channel, and the community is super active. Review collected by and hosted on G2.com.

River Lyle R.
RR
Webmaster html/bot developer.
Small-Business (50 or fewer emp.)
"Very positive about botpress.com"
What do you like best about Botpress?

I would like to leave a positive review on botpress.com for providing excellent tools and a free version to try out, i am now a proud paying customer! Review collected by and hosted on G2.com.

What do you dislike about Botpress?

It can be difficult to get started alone, but you might be able to do what i did, experiment Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise (> 1000 emp.)
"Most flexible Chatbot Platform I experienced"
What do you like best about Botpress?

I like the combination of LowCode and ProCode as well as integrations of variety of tools available to build RAG-based Chatbots quickly. The UI is intuitive and easy to understand. I think the USP of Botpress is that it has the capability to scale within Companies and reach all rooms of the house (from Citizen Devs to Pro Devs) and has a great impact to deliver GenAI Chatbots to boost productivity as well as generate value for everyone. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

Although, I can tell Botpress is at full speed with new updates, some "smaller" features are being forgotten. For example, it's great to have an Index Optimization function for the Vector Database. However, after uploading new documents to the Database, the function always optimizes every document, even documents that were optimized before (which can be costly if done regularly). Review collected by and hosted on G2.com.

My Van P.
MP
Manager
Small-Business (50 or fewer emp.)
"Great functionality. LEarning curve is slow"
What do you like best about Botpress?

That you can do everything as long as you know developer skills Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The interface is not the most user friendly at the beginning. I struggled a little in the beginning to undertand how to make it work. Review collected by and hosted on G2.com.

Questions about Botpress? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Frank D.
FD
Frank Dase
Last activity over 5 years ago

Is it possible to translate the backend to german? Some of our clients would prefer that.

GU
Guest User
Last activity 7 months ago

Is Botpress good?

Pricing Options

Pricing provided by Botpress.

Pay-as-you-go

Free
Per Month

Plus

$89.00
Per Month

Team

$495.00
Per Month
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Botpress Features
Customization
Control
Route To Human
Live chat
Integrations
Branding
AI Text Generation
AI Text Generation
AI Text Summarization
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Botpress