I really appreciate how thorough customer service is when there is an issue. The system is very complete, any information you want to find, you will! Review collected by and hosted on G2.com.

Sometimes it's easy to get lost in all the data since there is so much of it. The data is also scattered in different areas so its hard to be organized. Review collected by and hosted on G2.com.

The service itself is the best part of working with Bazaarvoice. Some platforms only work with Bazaar for review syndication, so they have become an integral part of our marketing and onboarding strategy. Review collected by and hosted on G2.com.

The different interfaces and various portals and logins can be confusing. Ideally there would be one unified login and portal. Review collected by and hosted on G2.com.

Their network of retailers for syndication of reviews is invaluable and second to none. We are excited to reap the full benefits of the social commerce suite and explore the potential of Like2Buy in a new to us social channel like Tik Tok. Review collected by and hosted on G2.com.

Harsh sales tactics and inordinate cost increases made contract negotiations tedious and lengthy. Review collected by and hosted on G2.com.

The ease of the reviews being syndicated and the webinars that are offered. Review collected by and hosted on G2.com.

I hate that I cannot speak to some immediately regarding issues and when we have billing questions. Review collected by and hosted on G2.com.

It provides us with a platform to assist our customer's that choose our retailers or via our website's platform instead of calling us, sending us an email, or chatting online with us. Review collected by and hosted on G2.com.

It is hard to figure out what report does what. The language used to describe the reports is in "Bazaarvoice" world or the marketing arena and when someone comes in from a different arena it is hard to understand the language. Review collected by and hosted on G2.com.

If you are into e-commerce you can collect product ratings and reviews from your customers for your brand or product. Review collected by and hosted on G2.com.

Nothing to dislike, this software is easy and handy to use Review collected by and hosted on G2.com.

I like Bazaarvoice because it comunicates between the supplier and the consumer either by compliments, issues, or questions about a product. In this way, we can make updates to the published SKU. Review collected by and hosted on G2.com.

One think I think is not in our favor is the highly priced subscription in answering reviews. Review collected by and hosted on G2.com.

With a range of tools, Bazaarvoice helps us connect with shoppers every step of the way, making their journey smoother and boosting sales. Review collected by and hosted on G2.com.

Accessing certain analytics or reports occasionally takes longer than expected, which can slow down our workflow. Review collected by and hosted on G2.com.

Definitely that it's user friendly as well as the number of features we gain. In addition the syndication to all the major retailers. Review collected by and hosted on G2.com.

Starting it can take a little time to get used to and implement. However, once you get the hang of it it's pretty easy to manage. Review collected by and hosted on G2.com.

The portal is very simple and esay to understand. Review collected by and hosted on G2.com.

The reviews posted sometimes take a bit time to update on the portal and the website. Review collected by and hosted on G2.com.