Video Reviews
797 Bazaarvoice Reviews
Overall Review Sentiment for Bazaarvoice
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Tracks all my product reviews in one place and makes it easy to manage and reply Review collected by and hosted on G2.com.
Only downside was in seeking help to seperate our brand from a similar named brand also using the service. We received some reviews for products that were not ours Review collected by and hosted on G2.com.
I love the preview and schedulign features of Bizaarvoice. You can preview the post as you're writing it, connect it to the L2B feature and even add UTM tracking perameters for easy tracking if that's what your team need.s Review collected by and hosted on G2.com.
The only complaint I have is the pricing for adding additional licenses. Review collected by and hosted on G2.com.
Easy to use platform and process, the customer service team is quick to respond and resolve issues. Review collected by and hosted on G2.com.
The overall costing is very expensive and there is no ability to share reviews between color / size variations Review collected by and hosted on G2.com.
The customer support ticket process "client care" is very quick to respond when my team and I need help either with a sampling program or within the portal itself. In addition, to getting reviews across our own branded websites Bazaarvoice offers retailer syndication that has helped out business tremendously show-up with strong digital SEO. Review collected by and hosted on G2.com.
My only negative would be communication downward from the team on portal changes and nagivating said changes to be equipt to best perform and utilize the portal tools. Review collected by and hosted on G2.com.
The best thing about bazaarvoice is how user friendly the portal is. Super quick and easy and gives you the information that customers are writting about of your product. Definitely helps to adjust our items according to customers preferences. It also helps a lot that it includes a large majorty of major websites. Review collected by and hosted on G2.com.
Definitely a feature in which we can private message the customer regarding negative reviews so we can help with their issue. It would also be helpful for us to communication to the actual retailer about it as well. A feature when we both chat with the customer at the same time to help solve their issues. Review collected by and hosted on G2.com.

Bazaarvoice provides a platform that is easy for businesses to use, helping us navigate and handle customer reviews effectively. It lets us collect reviews from different places and show them all in one central location. This makes it simpler for us to get a complete picture of what customers are saying about our products. Review collected by and hosted on G2.com.
For people new to Bazaarvoice, it can feel overwhelming. It does take training and some time to get a handle of how to use all the powerful tools it provides. Review collected by and hosted on G2.com.
Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews Review collected by and hosted on G2.com.
Bazaarvoice support is difficult to get for account optimization and scope of program Review collected by and hosted on G2.com.