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Bazaarvoice Reviews & Product Details - Page 6

Bazaarvoice Overview

What is Bazaarvoice?

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, businesses who partner with Bazaarvoice can expect to see a 400% return on their investment. The study, which interviewed decision-makers at nine different companies who have experience working with Bazaarvoice, found that the initial investment is returned in just three months or less. Find out what working with Bazaarvoice could mean to your business. Read the full study below in the official downloads section. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, Asia, and Australia. For more information, visit www.bazaarvoice.com

Bazaarvoice Details
Product Website
Languages Supported
Arabic, Belarusian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Kazakh, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

How do you position yourself against your competitors?

Bazaarvoice offers the biggest, broadest network, a comprehensive platform, and the most dedicated service in the business, with a genuine investment in your success.

Proactive Strategy & Expertise
-Over 15 years of experience with an approach tailored to each client’s unique goals.

Innovation on a Single Platform
-All types of UGC from a single provider with an easy-to-use platform that supports all business sizes and configurations.

The World’s Largest Network
-A network of 11,500+ brands and retailers with millions of active shoppers, so we know who is shopping for what and can deliver relevant ads and a personalized shopping experience.

Content Integrity & Security:
-Review authenticity to protect your brand with fraud and spam prevention technology and the largest in-house moderation team of native speakers in 38 languages.

Exceptional Service & Support
-A commitment to genuine partnership, with 24/7 global support, and industry-leading customer satisfaction levels.


Seller Details
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,715 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
Phone
-10614
Description

Thousands of the world’s leading brands and retailers trust Bazaarvoice’s full-funnel platform to harness and activate the invaluable voices of their customers. This authentic user-generated content in the form of star ratings, consumer reviews, questions and answers, social content, sampling, and creator and influencer marketing, inspires confident purchases, leading to even more customer content creation. Founded in
005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia.


Kerry B.
KB
Overview Provided by:

Recent Bazaarvoice Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
1.0 out of 5
"Not worth it beyond syndication"
Bazaarvoice is good for syndication of reviews and is vast in it's partnerships with department stores and other big box retailers, so is a very ef...
Marc C.
MC
Marc C.Small-Business (50 or fewer emp.)
4.0 out of 5
"BV Review"
Great people and results! Proven track record and Sucessful solutions to better serve your customers.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use platform with very few glitches and customer support is excellent!"
The customer support has been fantastic. I have spoken to reps as well as technical support. They are quick to reply, thorough and always willing t...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

Bazaarvoice Media

Bazaarvoice Demo - Ratings and Reviews 1
Leverage authentic opinions, photos, and videos to sell your product.
Bazaarvoice Demo - Ratings and Reviews 2
Leverage authentic opinions, photos, and videos to sell your product.
Bazaarvoice Demo - Ratings and Reviews 3
Leverage authentic opinions, photos, and videos to sell your product.
Bazaarvoice Demo - Visual Content 1
Feature content shared on social from customers and influencers to drive sales.
Bazaarvoice Demo - Influenster 1
Collect a continuous stream of fresh product reviews from our Influenster community.
Bazaarvoice Demo - Insights 1
Actionable insight into your performance, sentiment, advocates, and competitors.
Play Bazaarvoice Video
Play Bazaarvoice Video
Play Bazaarvoice Video
Play Bazaarvoice Video
Play Bazaarvoice Video

Official Downloads

Answer a few questions to help the Bazaarvoice community
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Yes

Video Reviews

797 Bazaarvoice Reviews

4.2 out of 5
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797 Bazaarvoice Reviews
4.2 out of 5
797 Bazaarvoice Reviews
4.2 out of 5

Bazaarvoice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BazaarvoiceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Bazaarvoice?

a fast feedback with all details and can meet my expectation Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

the fullfilment service is too expensive Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Sampling programs with reviews on retailer of Walmart,com Review collected by and hosted on G2.com.

Eric D.
ED
VP Sales & Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

Best-in-class organization, they always provide great support. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

No native integration with Google search display. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Act as a trusted source for prospects Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

Tracks all my product reviews in one place and makes it easy to manage and reply Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

Only downside was in seeking help to seperate our brand from a similar named brand also using the service. We received some reviews for products that were not ours Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Makes efficiencies in managing multiple products and multiple site reviews Review collected by and hosted on G2.com.

KS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

I love the preview and schedulign features of Bizaarvoice. You can preview the post as you're writing it, connect it to the L2B feature and even add UTM tracking perameters for easy tracking if that's what your team need.s Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

The only complaint I have is the pricing for adding additional licenses. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Bizaarvoice is solving our social media presence and our tracking. The analytics and reporting is so detailed and provides us everything we need in a nice monthly recap. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

Easy to use platform and process, the customer service team is quick to respond and resolve issues. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

The overall costing is very expensive and there is no ability to share reviews between color / size variations Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

It is helping us to collect reviews on new products and to respond to our customers. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

The customer support ticket process "client care" is very quick to respond when my team and I need help either with a sampling program or within the portal itself. In addition, to getting reviews across our own branded websites Bazaarvoice offers retailer syndication that has helped out business tremendously show-up with strong digital SEO. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

My only negative would be communication downward from the team on portal changes and nagivating said changes to be equipt to best perform and utilize the portal tools. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Solving for sampling our products for ratings and reviews on new innovation hitting market. It's helping us understand customer sentiment around products from an array of attributes i.e. flavor, form, taste, size, etc. Lastly, Bazaarvoice is displaying our reviews and working with our website teams to show ratings and reviews on our website and providing insight reporting on retailer networks. Review collected by and hosted on G2.com.

Verified User in Textiles
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

The best thing about bazaarvoice is how user friendly the portal is. Super quick and easy and gives you the information that customers are writting about of your product. Definitely helps to adjust our items according to customers preferences. It also helps a lot that it includes a large majorty of major websites. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

Definitely a feature in which we can private message the customer regarding negative reviews so we can help with their issue. It would also be helpful for us to communication to the actual retailer about it as well. A feature when we both chat with the customer at the same time to help solve their issues. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Definitely being more proactive with the end consumer and answering indepth questions about our products. Bazaarvoice gives us insight on what information we can include when adding new items to any customer website. Review collected by and hosted on G2.com.

Nelson R.
NR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bazaarvoice?

Bazaarvoice provides a platform that is easy for businesses to use, helping us navigate and handle customer reviews effectively. It lets us collect reviews from different places and show them all in one central location. This makes it simpler for us to get a complete picture of what customers are saying about our products. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

For people new to Bazaarvoice, it can feel overwhelming. It does take training and some time to get a handle of how to use all the powerful tools it provides. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Handling customer reviews effectively is an issue. Bazaarvoice makes it easy for us to collect reviews from different places, check and control the content, and showcase all the reviews in one central location. This helps us keep track of what customers are saying about our products in a more organized way. Review collected by and hosted on G2.com.

Response from Laura Georghiou of Bazaarvoice

Hi Nelson, your review means a lot to us—thank you! Your thoughts and experiences with our services are invaluable.

We're thrilled to count you as a member of our community, and we genuinely appreciate the time you took to share your insights.

Should you have more to share or any questions on your mind, don't hesitate to reach out to your dedicated account team.

A heartfelt thanks once again for sharing your review!

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bazaarvoice?

Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

Bazaarvoice support is difficult to get for account optimization and scope of program Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Review syndication and the ability to respond to retail.com shoppers reviews Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Bazaarvoice?

Ability to get reviews on sites like Walmart.com. Review collected by and hosted on G2.com.

What do you dislike about Bazaarvoice?

Cost. The cost, especially for the sampling program is too high. Review collected by and hosted on G2.com.

What problems is Bazaarvoice solving and how is that benefiting you?

Getting reviews. The sampling program helps us meet Walmat's requirements of products to have a certain minimum number of reviews and star rating. Review collected by and hosted on G2.com.