Bazaarvoice Features
What are the features of Bazaarvoice?
Collection
- Authentification
- Review Forms
- Personalization
- Engagement
- Community Q&A
Moderation
- Reviewer Validation
- Response Types
Use Cases
- E-commerce
- Retail
- Customer Service
Administration
- Syndication
- Insights
- Content
- Sampling
Display Options
- Integration & APIs
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Technology Glossary Features
View definitions of the features and discover new technology terms.
Bazaarvoice Categories on G2
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Social Management
Social Analytics | Based on 29 Bazaarvoice reviews. Reports on the performance of social media posts and campaigns. | 79% (Based on 29 reviews) | |
Social Publishing | Allows the creation, management, and scheduling of content to be shared across social media channels. This feature was mentioned in 29 Bazaarvoice reviews. | 85% (Based on 29 reviews) | |
Campaign Optimization | Based on 24 Bazaarvoice reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance. | 77% (Based on 24 reviews) | |
Social Engagement | See feature definition | Based on 26 Bazaarvoice reviews. Centrally manages social media content and conversations across multiple social channels. | 79% (Based on 26 reviews) |
Campaign Planning | As reported in 17 Bazaarvoice reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. | 74% (Based on 17 reviews) | |
Hashtag Capabilites | Monitor hashtags, their trends, and analytics across all social media platforms | Not enough data |
Reports & Dashboards
Report Customizability | Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 65 Bazaarvoice reviews. | 74% (Based on 65 reviews) | |
Report Exporting | Allows users to export reports from the product into an .xsl, .csv, or .pdf file. This feature was mentioned in 70 Bazaarvoice reviews. | 82% (Based on 70 reviews) | |
Scalability | Based on 50 Bazaarvoice reviews. Allows marketer to add, track, and measure a multitude of social media accounts. | 80% (Based on 50 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding. 26 reviewers of Bazaarvoice have provided feedback on this feature. | 76% (Based on 26 reviews) |
Social Analytics
Competitor Analysis | As reported in 55 Bazaarvoice reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. | 77% (Based on 55 reviews) | |
Follower Analysis | Based on 69 Bazaarvoice reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc. | 81% (Based on 69 reviews) | |
Post Performance | Based on 71 Bazaarvoice reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. | 83% (Based on 71 reviews) | |
Attribution | As reported in 43 Bazaarvoice reviews. Ties social activity to business results such as leads, conversions, and sales. | 81% (Based on 43 reviews) | |
Hashtag Analytics | Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 51 Bazaarvoice reviews. | 81% (Based on 51 reviews) |
Consumer Intelligence
Customer Feedback | Provides a forum for customers to give feedback and data storage for company analysis. 68 reviewers of Bazaarvoice have provided feedback on this feature. | 83% (Based on 68 reviews) | |
Competitive Intelligence | Allows users to get real-time information on competitors performance and reputation. 57 reviewers of Bazaarvoice have provided feedback on this feature. | 74% (Based on 57 reviews) |
Reporting
Revenue Reporting | Provides tools with enhanced filtering and correlation between revenue and reputation. 52 reviewers of Bazaarvoice have provided feedback on this feature. | 64% (Based on 52 reviews) | |
Corporate Reporting | Helps monitor the overall performance of marketing efforts and brand establishment. This feature was mentioned in 62 Bazaarvoice reviews. | 69% (Based on 62 reviews) | |
Dashboard | Based on 67 Bazaarvoice reviews. Provides a centralized hub and management tools for all data points related to online reputation. | 78% (Based on 67 reviews) |
Media Monitoring
Social Networks Monitoring | Helps track and monitor social media trends and interactions. This feature was mentioned in 54 Bazaarvoice reviews. | 67% (Based on 54 reviews) | |
Social Media Management | As reported in 57 Bazaarvoice reviews. Helps manage social messaging and measures the full impact of social campaigns. | 68% (Based on 57 reviews) |
Content & Collaboration
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. This feature was mentioned in 23 Bazaarvoice reviews. | 85% (Based on 23 reviews) | |
Content Library | See feature definition | Allows users to upload and publish brand content from a shared library. 25 reviewers of Bazaarvoice have provided feedback on this feature. | 79% (Based on 25 reviews) |
Approval Workflows | Automates the content approval process to ensure social posts are approved by managers or clients before publishing. This feature was mentioned in 19 Bazaarvoice reviews. | 77% (Based on 19 reviews) | |
Users and Permissions | Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 24 Bazaarvoice reviews. | 87% (Based on 24 reviews) | |
Content Creation | Provides features for creating or editing social media assets. 21 reviewers of Bazaarvoice have provided feedback on this feature. | 72% (Based on 21 reviews) |
Collection
Authentification | Based on 212 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide multiple methods of user authentication such as social media accounts. | 78% (Based on 212 reviews) | |
Review Forms | Based on 234 Bazaarvoice reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users. | 78% (Based on 234 reviews) | |
Personalization | Based on 219 Bazaarvoice reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type. | 68% (Based on 219 reviews) | |
Engagement | Based on 218 Bazaarvoice reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews. | 74% (Based on 218 reviews) | |
Community Q&A | Based on 218 Bazaarvoice reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers. | 71% (Based on 218 reviews) |
Moderation
Reviewer Validation | Based on 237 Bazaarvoice reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products. | 79% (Based on 237 reviews) | |
Response Types | Based on 224 Bazaarvoice reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant. | 76% (Based on 224 reviews) | |
Legal Agreements | Based on 199 Bazaarvoice reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property. | 73% (Based on 199 reviews) |
Use Cases
E-commerce | Based on 213 Bazaarvoice reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores. | 78% (Based on 213 reviews) | |
Retail | Based on 203 Bazaarvoice reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.). | 78% (Based on 203 reviews) | |
Customer Service | Based on 219 Bazaarvoice reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives. | 77% (Based on 219 reviews) |
Administration
Incentives | Based on 184 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards. | 64% (Based on 184 reviews) | |
Syndication | Based on 231 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage syndication to distribute reviews across multiple channels. | 80% (Based on 231 reviews) | |
Insights | Based on 223 Bazaarvoice reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment. | 73% (Based on 223 reviews) | |
Content | Based on 220 Bazaarvoice reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos. | 74% (Based on 220 reviews) | |
Sampling | Based on 199 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage product samples used for promotional purposes. | 72% (Based on 199 reviews) |
Display Options
Badges | Based on 188 Bazaarvoice reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings. | 66% (Based on 188 reviews) | |
Widgets | Based on 185 Bazaarvoice reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores. | 63% (Based on 185 reviews) | |
Integration & APIs | Based on 203 Bazaarvoice reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders. | 68% (Based on 203 reviews) | |
Marketing | Based on 196 Bazaarvoice reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing. | 70% (Based on 196 reviews) |
Content
Types | As reported in 30 Bazaarvoice reviews. Manages multiple types of social content such as text, documents, videos, and images | 78% (Based on 30 reviews) | |
Migration | Based on 31 Bazaarvoice reviews. Allows users to migrate content and product data from other systems such as Product information Management (PIM) | 76% (Based on 31 reviews) | |
Publishing | Include workflows and rules for content sharing and publishing This feature was mentioned in 36 Bazaarvoice reviews. | 76% (Based on 36 reviews) | |
UGC | Based on 36 Bazaarvoice reviews. Provide features or integrate with sfotware to manage user-generated content (UGC) | 81% (Based on 36 reviews) |
Engagement
Omnichannel | As reported in 26 Bazaarvoice reviews. Support engagement on multiple channels such as email, phone, and in-store | 69% (Based on 26 reviews) | |
Personalization | Provide pesonalization options such as dynamic templates, localized content, amd recommendations 29 reviewers of Bazaarvoice have provided feedback on this feature. | 71% (Based on 29 reviews) | |
Moderation | Based on 28 Bazaarvoice reviews. Include rules and workflows for moderation of social engagement | 75% (Based on 28 reviews) |
Social Shopping
Shoppable Media | Manage shoppable content such as images or videos that buyers can click to access a store This feature was mentioned in 32 Bazaarvoice reviews. | 72% (Based on 32 reviews) | |
Social Store | Create social stores and customizable branded landing pages 32 reviewers of Bazaarvoice have provided feedback on this feature. | 70% (Based on 32 reviews) |
Analytics
Product Insights | Based on 34 Bazaarvoice reviews. Analyze social media sales to determine which products sell better | 75% (Based on 34 reviews) | |
Social Listening | As reported in 24 Bazaarvoice reviews. Monitor social media interactions to identify consumer trends | 69% (Based on 24 reviews) | |
Campaigns | Track the performance of marketing campaigns and social media advertising This feature was mentioned in 28 Bazaarvoice reviews. | 77% (Based on 28 reviews) |
Visual UGC
Campaign Customization | As reported in 49 Bazaarvoice reviews. Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. | 63% (Based on 49 reviews) | |
Widget Customization | As reported in 45 Bazaarvoice reviews. Allows users to customize the UGC widget with their own logo and branding | 59% (Based on 45 reviews) | |
Widget | As reported in 42 Bazaarvoice reviews. Allows users to display a UGC gallery on their website | 67% (Based on 42 reviews) | |
Media Library | Based on 47 Bazaarvoice reviews. Gives users a central place to store and manage UGC through folders, tags, etc. | 63% (Based on 47 reviews) |
Integrations
Social Media | Integrates with social media platforms to collect customer posts that mention or display a particular brand 46 reviewers of Bazaarvoice have provided feedback on this feature. | 70% (Based on 46 reviews) | |
Content Creation | Based on 46 Bazaarvoice reviews. Integrates with content creation tools to allow users to edit and customize content | 68% (Based on 46 reviews) | |
Marketing Automation | As reported in 44 Bazaarvoice reviews. Integrates with marketing automation software to feed content into existing marketing workflows | 67% (Based on 44 reviews) | |
Rights Management | Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content This feature was mentioned in 45 Bazaarvoice reviews. | 72% (Based on 45 reviews) |
Support
Onboarding | Based on 44 Bazaarvoice reviews. Provides personalized onboarding sessions to help brands get started | 69% (Based on 44 reviews) | |
24/7 Client Support | As reported in 53 Bazaarvoice reviews. Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video | 75% (Based on 53 reviews) |
Performance
UGC Analytics | Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments 50 reviewers of Bazaarvoice have provided feedback on this feature. | 66% (Based on 50 reviews) | |
Lazy-Loading | Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance This feature was mentioned in 43 Bazaarvoice reviews. | 61% (Based on 43 reviews) |
Influencer Marketing
Influencer Recruitment | Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Locate and recruit social influencers through a proprietary influencer marketplace or across social networks. Build digital profiles of relevant influencers with information about them and their audience. | 83% (Based on 99 reviews) | |
Influencer Scoring | Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Utilize a proprietary algorithm to score influencers and asssess their authority within your target market. | 83% (Based on 99 reviews) | |
Audience Analysis | See feature definition | Based on 112 Bazaarvoice reviews and verified by the G2 Product R&D team. Analyze the demographic and psychographic characteristics of influencers and their audience to understand their brand affinities and interests. | 84% (Based on 112 reviews) |
Influencer Segmentation | Based on 104 Bazaarvoice reviews and verified by the G2 Product R&D team. Segment influencers into groups based on their work on specific brand initiatives and campaigns. Activate individual segments and assign levels of ownership. | 81% (Based on 104 reviews) | |
Influencer Collaboration | Based on 90 Bazaarvoice reviews and verified by the G2 Product R&D team. Engage and collaborate with influencers around influencer marketing marketing campaigns. Maintain records of past partnerships and communications. | 80% (Based on 90 reviews) | |
User-Generated Content (UGC) Management | Based on 63 Bazaarvoice reviews and verified by the G2 Product R&D team. Schedule, publish, and optimize user-generated content (UGC). Create Terms and Conditions to share with social influencers. Configure content usage and ownership rights within a centralized system. | 84% (Based on 63 reviews) | |
Content Approval | Based on 78 Bazaarvoice reviews and verified by the G2 Product R&D team. Create automated influencer marketing program workflows to structure the creation, review, and approval of contributed work. | 82% (Based on 78 reviews) | |
Campaign Analytics | Based on 105 Bazaarvoice reviews and verified by the G2 Product R&D team. Evaluate the performance of influencers and associated marketing campaigns. Rank influencers according to impact on key performance indicators (KPIs) such as revenue, brand mentions, and contributed work. | 85% (Based on 105 reviews) | |
Reporting and Dashboards | Based on 99 Bazaarvoice reviews and verified by the G2 Product R&D team. Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders. | 84% (Based on 99 reviews) | |
Data Importing and Exporting Tools | Based on 96 Bazaarvoice reviews and verified by the G2 Product R&D team. Import and export lists of influencers and brand advocates with detailed profiles and contact information. | 83% (Based on 96 reviews) | |
Influencer Whitelisting | As reported in 47 Bazaarvoice reviews. Allows brands direct access to advertise through influencers' social media accounts, with the influencer's permission. | 79% (Based on 47 reviews) | |
Influencer Compensation | Based on 50 Bazaarvoice reviews. Provides features for compensating influencers for their work. | 78% (Based on 50 reviews) | |
Social Commerce | Based on 39 Bazaarvoice reviews and verified by the G2 Product R&D team. Supports social commerce capabilites such as shoppable content. | 73% (Based on 39 reviews) |
Reporting & Analytics - Digital Product Sampling
Enables businesses to segment and target customers based on demographics, behavior, and location. | Not enough data | ||
Provides dashboards to track marketing campaign insights and product performance metrics. | Not enough data | ||
Delivers detailed reports and insights on sample distribution and consumer engagement. | Not enough data | ||
Evaluates how sample recipients convert into paying customers. | Not enough data | ||
Measures the return on investment of sampling campaigns through detailed analytics. | Not enough data |
Feedback - Digital Product Sampling
Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. | Not enough data | ||
Provides tools to manage and showcase user-generated content for marketing purposes. | Not enough data |
AI - Digital Product Sampling
Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. | Not enough data | ||
Personalizes sampling campaigns based on user behavior and historical data using AI. | Not enough data |
