Bazaarvoice Reviews & Product Details - Page 10

This tool allows us to collect reviews of our products that appear not only on our company website but also are automatically syndicated out to all of our retail partners. Review collected by and hosted on G2.com.

I appreciate the BV makes changes to the platform to add on more capabilities, etc; however, some times it makes using the platform challenging with so many changes happening and moving from where they appeared previously. Review collected by and hosted on G2.com.

Ease of use, very visual, labels, both engagement rate and engagement rate of total followers, competitor feature Review collected by and hosted on G2.com.

I wish there were bigger thumbnails we could click into to copy/take screenshots - it was a previous feature that was removed Review collected by and hosted on G2.com.

Great features, easy and quick to reply to inquries and reviews accross platforms. Customer Service usually replies fast. Review collected by and hosted on G2.com.

Downside is that the UI of the website is mostly lacking. Hard to navigate through it, often many unnecessary clicks to get where I want to go. I wish there was one good dashboard to easily navigate through. Review collected by and hosted on G2.com.

A great tool for seeing how our products are doing. We value both positive and negative feedbck Review collected by and hosted on G2.com.

A personal wish is that the DATE be posted of the revire/Question not the number of days since posting Review collected by and hosted on G2.com.

The customer support is always very quick to respond to any technical questions we have, and they assisted in the implementation during two website redesigns. We use the sampling program quite often and it gives us great, honest feedback from customers while also provideing CGI. The implementation was very quick and easy as well. Review collected by and hosted on G2.com.

Sometimes the billing and product offerings can be confusing, as we have had a number of acocunt managers over the last few years. Otherwise there isn't much to dislike. Review collected by and hosted on G2.com.

Encourages engagement and interaction between customers and ourbrand. People are more likely to engage with a website that features reviews, comments, and other user-generated content, creating a sense of community around your products or services. Review collected by and hosted on G2.com.

Bazaarvoice's services may come with a significant cost, and for some businesses, especially smaller ones, the pricing might be a drawback. Review collected by and hosted on G2.com.

They've made acquiring and displaying reviews on our site extremely easy. Installation was quick and easy. I like how easy it is to respond to bad reviews or answer questions. Their sampling program is particularly effective. They're always quick to handle any requests I have. Review collected by and hosted on G2.com.

I have nothing negative to say about the program. Review collected by and hosted on G2.com.

Extensive library of user generated content for our niche (tires). Customer support is excellent. Review collected by and hosted on G2.com.

The portal is sometimes difficult to navigate and can be difficult to build initial integration and map products - but once done it is fairly easy going forward. Review collected by and hosted on G2.com.

All the solutions they have for drive revenuye for my company and build loyalty of my brand. Also their team is always ready to help on any need or question that I have. Review collected by and hosted on G2.com.

I don't see any downside of using Bazaarvoice, the platform is very easy of use as well. Review collected by and hosted on G2.com.

You can get a response on the quicker end from your employees and they are helpful when having to reach out to a vendor to have them refresh anything on their end. Review collected by and hosted on G2.com.

The portal is not seamless as it shoud be. The product catalog should also show you more information on the item. You dont need so many clicks to get you what you want. Review collected by and hosted on G2.com.