Bazaarvoice Reviews & Product Details - Page 5

Aside from Amazon, the Bazaarvoice syndication spans across all of the major, important, household e-tailers. This is an extremly important consideration, and the primary reason that I would recommend Bazaarvoice. Review collected by and hosted on G2.com.

Unfortunately, the quality of reviews left by members of the Bazaarvoice community are lacking. The reviews are lazy, uninspiring, lack detail, and the photos left by reviewers are oftentimes of the outside of an unopened product box or simply a screen shot of the product online. Review collected by and hosted on G2.com.

It's great that we can use Bazaarvoice to display our website review on other retailer sites. Review collected by and hosted on G2.com.

Bazaarvoice is one of the only platform to syndicate product reviews with other retailers, so alternate options are somewhat limited. Review collected by and hosted on G2.com.

Bazaar is truly remarkable, facilitating a jumpstart in the review process with multiple .com's. The software empowers you to take full ownership of your customer reviews from initiation to completion. Bazaar is invaluable for enhancing customer impressions and driving increased product sales. Moreover, the product is remarkably easy to implement, enabling a swift start to your journey. Review collected by and hosted on G2.com.

The biggest frustration we have experienced is the rate at which product is reviewed. You can expect about 30% of the free samples you sent out to not be reviewed...this adds up if you are marketing an expensive item. Review collected by and hosted on G2.com.

It is pretty seamless to work with Bazaar Voice. They answer issues quickly and getting the reviews is a very simple process. Review collected by and hosted on G2.com.

I wish they would put stricter guidelines on the reviews and what is tollerable. I have seen some people use our product not for its intended purposes and then give it a bad review when it doesnt work. Review collected by and hosted on G2.com.

I like that it's a one stop shop and ties all of my retailers together. Review collected by and hosted on G2.com.

Sometimes it takes a while to get things corrected if something goes wrong. Review collected by and hosted on G2.com.

I do like the support staff at Bazaarvoice. They have been helpful in responding fairly quickly or staying in touch when an issue takes months to resolve. Review collected by and hosted on G2.com.

I dislike the push on our brand to leverage Social, the changes to the UI of the BV portal, and the dissasociation of Power reviews. It is not our job as a brand to reach out to retailers on a vendors behalf. We would've appreciated a more thorough understanding as to why the power reviews agreement was not going to pull through that the two parties could not agree to. Our parternship over the last year has gone through many pains that has not lead us to believe that Bazaarvoice is looking out for the brands best interest anymore. Review collected by and hosted on G2.com.

It condenses the product questions and reviews for our products from different retailer stores, all in one place. Review collected by and hosted on G2.com.

There's a notable delay time from the moment the customer's submit their questions and responses, and the moment we are able to see them at Bazaarvoice. The delay may range from 30 minutes to about 3 hours. Additionally, any changes on the responses posted by our team may take a few hours to be updated. Review collected by and hosted on G2.com.

With BazaarVoice, we get genuine reviews from real people trying the real products. Review collected by and hosted on G2.com.

The process to get the campain launched is too lengthy. And the time we need to spend filling up the campaign request form is unacceptable. I wish there was an easy one click spreadsheet upload function, and the campaings are launched in a day or two max. Review collected by and hosted on G2.com.

I like getting e mail notifcations anytime there is a question on our products or a negative review. Being able to reach out to the end user in real time allows us to know if there are issues with our products and to provide top notch customer service. Review collected by and hosted on G2.com.

Their platform is a little difficult to navigate at first and looks dated, so it could use a refresh to be more user friendly, however, once you get used to it, it is fine. Review collected by and hosted on G2.com.

The program works. The reviews do publish. Review collected by and hosted on G2.com.

The sales pitch was wrong. We were told platforms that were included that simply were not. This has since been corrected and contracts adjusted, but it was an endeavor to argue/debate and get to a place where a reasonable business person would've been satisfied. Review collected by and hosted on G2.com.