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Backlog Reviews & Product Details

RS
Business Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Its really simple to track all issues and features and to collaborate with other team mates Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Its name is ironic ... it gives an expression that the items are still in backlog even if they are not. Review collected by and hosted on G2.com.

Recommendations to others considering Backlog:

Go for it. Its a nice tool Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Team management, task management, bug tracking, change management. So it covers almost everything. Review collected by and hosted on G2.com.

Backlog Overview

What is Backlog?

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and code management, allowing them to plan work, monitor progress, and release code all within a single platform. By consolidating these functions, Backlog enhances collaboration and efficiency, making it an ideal choice for teams looking to streamline their workflows and improve project outcomes. Backlog caters to professionals who require robust tools for managing complex projects. It is particularly beneficial for teams that operate in agile environments, where flexibility and rapid iteration are essential. With its diverse range of features, Backlog supports various use cases, from tracking tasks and managing bugs to overseeing version control and facilitating team communication. This versatility makes it suitable for both small startups and larger organizations, ensuring that teams of all sizes can benefit from its capabilities. One of the standout features of Backlog is its subtask management system, which allows users to break down larger tasks into manageable components. This functionality promotes clarity and accountability, enabling team members to focus on specific aspects of a project without losing sight of the overall objectives. Additionally, customizable statuses provide teams with the ability to tailor their workflow according to their unique processes, enhancing adaptability and responsiveness to changing project requirements. Backlog also includes visual project management tools such as Kanban-style boards and Gantt charts, which facilitate tracking progress and managing timelines. Burndown charts offer insights into project velocity, helping teams assess their performance and make data-driven decisions. Furthermore, the integration of Git and SVN allows for seamless version control, ensuring that code changes are tracked and managed effectively. The inclusion of Wikis fosters knowledge sharing and documentation, creating a centralized repository of information that can be easily accessed by all team members. Overall, Backlog stands out in the project management category by offering a comprehensive suite of tools that cater specifically to the needs of software development teams. Its ability to unify project and code management in one platform not only enhances transparency but also breaks down silos, enabling teams to work more efficiently and simplify complex projects. By providing a structured yet flexible environment for collaboration, Backlog empowers teams to achieve their goals and deliver high-quality results.

Backlog Details
Product Website
Languages Supported
English, Japanese
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Product Description

Backlog is a project management and collaboration tool for teams designed do enable higher productivity, greater visibility, and simple project tracking.

How do you position yourself against your competitors?

Built-in Git: Built by developers for developers, Backlog seamlessly merges Git functionality with project management tasks.

Adaptable for both technical and non-technical teams: Whether you're a seasoned developer or a project manager with limited technical know-how, Backlog caters to technical and non-technical teams alike.

Effortless onboarding: Time is precious, and Backlog understands that. With a quick and hassle-free setup process, your team can start using Backlog without delay, saving you valuable time and resources.

Enhanced collaboration: Gantt charts and Kanban boards make collaborating a breeze.

All-in-one convenience: Backlog consolidates all your communication and project management needs into one powerful platform.

Flexibility: Whether you're a startup or a large enterprise, Backlog offers flexible plans and pricing options tailored to your budget and requirements, ensuring that you get the most for your money.

Seamless integration: Backlog seamlessly integrates with a variety of tools to enhance compatibility and streamline workflows.


Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,226 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Description

Nulab is a leading innovator in collaborative software solutions, offering project management, issue tracking, and cloud-based diagramming tools to over 1.2 million customers worldwide. The company’s user-friendly tools, including Backlog, Cacoo, and Nulab Pass, support team collaboration at multiple stages of the creative lifecycle.


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Recent Backlog Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best tool to manage projects"
It makes very easy to plan tasks and assign bugs to users. I can track progress and set deadlines. I can share updates of the tasks and bugs, files...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Project management, Bug tracking and Task management becomes easier with Backlog"
The most helpful thing in backlog is its integration with Jenkins, easy to integrate git repository with Jenkins. We can easily manage remote work ...
GK
Gurpinder K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent features in Project Management tool"
There are many features in this tool some of the best features are Dashboard, Bug Tracking, Task Tracking, Gantt Chart, Documents, Files and Git.

Backlog Media

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289 out of 290 Total Reviews for Backlog

4.5 out of 5
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289 out of 290 Total Reviews for Backlog
4.5 out of 5
289 out of 290 Total Reviews for Backlog
4.5 out of 5

Backlog Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BacklogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AV
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

It makes bug tracking very easy. everything is very simple to handle. never faced any issue with backlog i can easily manage projects i have many projects in backlog i easily manage them very simple user interface. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

the thing i dislike is its mobile app its little bit confusing as compared to their website. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

our team is very big more than 250 users all users use this tool to manage their projects i have also many projects on backlog i can easily manage them. even it helps me to remind me tasks and bug tracking is also good feature and the best thing about this tool is its user interface which i like the most! it helps me to achieve goals before the deadline. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear Amandeep,

Thank you for your detailed review! We're happy to hear that Backlog has simplified bug tracking and project management for you, and that the user interface has helped with keeping things organized. We appreciate your honest feedback about the mobile app. We're always working to improve the user experience, so we'll take your feedback into consideration for any future updates. Thank you again for your review!

GK
Project Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

There are many features in this tool some of the best features are Dashboard, Bug Tracking, Task Tracking, Gantt Chart, Documents, Files and Git. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing, i have not found any dislike about backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I can create tasks and assign to users and set due dates of every task. it makes tracking project easier and makes users to communicate between each other. Git is also inside the projects one place of everything like git, bug tracking, project management and documents. by the document features users can easily access documents. there are many other things it solves. At the end this is the best tool. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Gurpinder,

Thank you for your review! We are happy to hear that you find Backlog features excellent, and that they make tracking projects and team collaboration easier.

Thank you for taking the time to share your experience with our product as well.

GV
Application Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Backlog keeps my project in organized way i can easily track bugs assigned because of its simple user interface. I can track my project easily and drag and drop is also good feature these are the things i like about backlog Review collected by and hosted on G2.com.

What do you dislike about Backlog?

i have not found any dislike about backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

With the help of backlog i can track my project tasks, deadlines, bugs and git repository in a single tool. It also helps me in team collaboration and saves my time to find bugs quickly and i can fix them as soon as possible to deliver my project smoothly. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Gurjeet,

Thank you for your review, we love to hear our customers opinion! Great to hear that you find Backlog a must-have for project management, and that it helps you with team collaboration and time management.

Thank you for taking the time to share your experience with our product as well.

MK
Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Backlog?

Backlog provides a simple platform for tracking team progress and helping teams manage their tasks most effectively. The user friendliness of its design promises ease of implementation, to get teams up and working with minimal effort at regularly frequent usage.

It is an easy solution, as it integrates well with existing tools and workflows. There are proper powerful tools which help in managing the workflow of the projects and updates and coordination across teams.

In fact, it also provides magnificent customer support in the whole solution process of any query and gives it a status as the all-in-one tool, which ensures smooth and reliable project and team management. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Currently, we have not encountered any dislikes, but if any arise in the future, we will be sure to keep you informed. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Directly raise an issue from your end, so a problem can be rapidly identified and resolved-this makes it one of the very efficient features about bug tracking. One can add as well as resolve issues seamlessly. Also, assign individuals towards specific tasks so that this could be easily monitored while making progress. The network tab in projects offers an organized pipeline; thus, it ensures smooth project workflows among developers collaborating on the same product without any conflict. This improves the productivity level of such a working environment.

A streamlined approach in issue management helps teams deliver on the right tasks at the right time, thereby keeping out the unnecessary and overlook activities. The real-time tracking, updating, and giving notice of developments ensures that project coordinators are positioned to guide a project that will enable rapid response to problems and encourage proactive approaches to problem-solving. It is the tools that put the jobs on course toward quality outcomes in a cooperative environment characterized by well-aligned team members in terms of objectives and deadlines. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Manpreet,

Thank you for your detailed review! We are delighted to hear that Backlog helps your teams to manage their tasks effectively, and that you find it to be user friendly and easy to implement. Thank you for your great feedback on Customer Support as well, we're always here to help!

Thank you for taking the time to share your experience with our product.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

The most helpful aspect of Backlog for Gantt charts is the detailed visualization of project timelines. Clearly seeing the dependencies between tasks, deadlines, and progress makes scheduling and resource allocation much easier. The visual representation also helps identify potential bottlenecks and scheduling conflicts early on, which is a significant upside for complex projects. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

While Backlog is generally excellent, its somewhat steep learning curve for new users can be a downside. Also, some features, like certain reporting capabilities, may require more advanced configurations than desired Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog is helping us solve several key business problems related to project management. Firstly, it provides a centralized platform for managing project schedules, tasks, and bugs, which drastically improves transparency and accountability across teams. This reduces the risk of missed deadlines and unexpected delays by enabling clear visibility into project progress, allowing for proactive issue identification and resolution. Secondly, Backlog helps us streamline communication and collaboration, as tasks, updates, and bug reports are all tracked within the system. This minimizes miscommunication and improves the overall efficiency of the project lifecycle. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear customer,

Thank you for your detailed review! We’re glad to hear that Backlog’s Gantt charts are helping with project timelines, dependencies, and resource allocation. We also appreciate your feedback on the learning curve and advanced reporting features, and we’ll have our team review this further. Thanks again for sharing your experience!

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

It makes very easy to plan tasks and assign bugs to users. I can track progress and set deadlines. I can share updates of the tasks and bugs, files sharing and comments on bugs and tasks. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Six months ago we have to face downtime of the tool but now its good no downtime. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I liked backlog it helps me keep all my projects in one with git also. it makes easy to plan tasks and I can track progress, set deadlines. I can get updates on tasks i dont want ask everyone for whats the status of their tasks. It saves everyone time and everyone focused on their tasks so that we can deliver tasks very easily to clients. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

backlog basically is interface that me and my team to track their project efficently. the project task management system we had made helps my team to collaborate to work confidently and with ease that make it efficent to our team. there is also one feature of build in git to help developmet team that helps their ability to work. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

basically it is somewhat time consuming for the first time users working on the application so that you can provide some guidance for the first time users. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

it basically helped users by curing problem of task allocation and tracking features that how the work is been done. basically it also helps to discuss the problem related to the work through group discussion and updating and allocating the work to each team member that specify team collabration. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear customer,

Thank you for your review! We’re glad Backlog is helping your team track projects and collaborate effectively, especially with the built-in Git feature. We appreciate your feedback on the learning curve for new users and are working on improving onboarding resources to make it easier for first-time users. Your suggestions are valuable, and we’ll keep them in mind as we improve the platform. Thanks again for your feedback!

GM
Software Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Backlog?

Its easy to use, which enables teams to get going fast without encountering a better knowledge, that is why it become popular. It's easy to set up and use, allowing you to concentrate on your tasks instead of the tool. Backlog provides very smooth connections to integration into the system

. Offering a wide range of functionality, it can be tailored to suit the demands of various team sizes and complexity, from basic task tracking to more complicated project management requirements. The program becomes a go-to option for everyday usage in effectively managing projects because the support staff is very helpful and quick to respond, guaranteeing that any concerns are fixed promptly. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Every solution has its pros and cons so as the backlog. For instance, you can enhance the interface but when it is bigger with numerous tasks attached such as in large projects, navigation can be tedious. Also, some advanced features need some learning, which can be a hindrance to new users or project management tool novices. There is little scope for customization which may inconvenience users that would love to have the tool fit in their workflows. Finally, performance may occasionally degrade which is annoying when working on more granular or more robust projects. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

There are multiple improvement areas such as project management, task management and work management, which Backlog is fulfilling by giving a flash of centralized interface for teams to structure, monitor and control their processes. Flexibility is achieved in the management of tasks by easy allocation and monitoring of tasks, thereby optimizing the chances of something falling through the cracks. In the line of bug tracking, Backlog also has a systematic approach of identifying and resolving bugs, which is an advantage to development teams. Such an organization of tasks enhances cooperation, causation as well as time management of the projects, which increases the efficiency of coordination and productivity of each of the team members. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Backlog

Dear Gaurav,

Thank you for such a detailed review! This kind of feedback is very valuable to us and we are very glad to hear that you find Backlog useful for your project management with a wide range of functionalities. Easy to use is something we love to hear as well.

We are constantly working on improving our products, and because of that your dislike feedback is very welcome as well. We are already working on new features which will be released in the future and we will consider your suggestions as well.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

I was introduced to backlog at one of the companies I was contracting for, and introduced Apex Trading to it shortly afterword. I find it a very nice way to keep an eye on the backlog, as well as prioritize the current sprint by use of milestones. Favorite mini feature is that it will generate my release notes for me. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

have only had 2 issues.

1. Not all the pages are responsive. When somehow clearing a ticket, sometimes they stay in the same column until a page refresh.

2. Our process is to use milestones, not versions. People in our team consistenly get those confused. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Pretty basic. We needed something that worked as a project managment tool. Jira was more than we needed, trello wasn't enough. Backlog works perfect for a team our size. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear customer,

Thanks for your review! We're happy to hear Backlog is working well for your team, especially with milestones and the release notes feature. We’ll pass along your feedback about responsiveness and the milestone/version confusion to our team for improvement. Great to hear Backlog is the perfect fit for your project management needs! Thanks again for your review.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

The most helpful thing in backlog is its integration with Jenkins, easy to integrate git repository with Jenkins. We can easily manage remote work with Backlog. Task management, bug tracking assigning tasks to employees with progress tracking are also good Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I don't really have any dislike about backlog Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It improves task management before backlog we missed some priorities tasks and now we can easily assign priorities task to employees. Now we achieve deadlines very easily and no miss communication between team all tasks completed on time with the help of backlog. Jenkins is very easy to integrate with backlog. These problems solved by backlog. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear customer,

Thank you for your feedback! We're happy to hear that Backlog's integration with Jenkins + Git repositories has made managing remote work and tasks easier for your team. Please feel free to reach out to us if you ever have any questions or suggestions at https://nulab.com/contact/ Thank you again for your review!