Jira Reviews & Product Details

What i like best about jira is its ease of use once you get familiar with the interface. The ease of implementation within a team environment is impressive, especially for agile workflows. It offers a wide number of features like sprint planning, backlog management, reporting dashboards and customisable workflows. I also appreciate the ease of integration with other tools such as version control system and communication platforms. The frequency of use in my daily work is high because it becomes the central hub for tracking tasks and progress. Additionally their customer support and documentation are helpful when setting up complex workflows or troubleshooting issues. Review collected by and hosted on G2.com.

One downside is that it can feel overwhelming at first especially for new users. The interface has many configuration options which sometimes make navigation confusing. Also advanced customisation may require admin knowledge and performance can occasionally slow down when handling large projects. Review collected by and hosted on G2.com.

I work closely with Developers, QA teams and project managers, I like best about Jira is how structured and organized it keeps our work. every deployment , bug, infrastructure change or incident tasks is tracked properly through tickets, it gives full visibility of spring progress, backlog items and release planning , i especially appreciate the ability to create customer workflows that match our DevOps lifecycle from development to staging to production, the kanban and scrum boards are very helpful for tracking tasks in real time. Review collected by and hosted on G2.com.

Jira is powerful but sometimes it feels slightly complex especially for new users , the numbers of configuration options can be overwhelming at first, also performance can be slow down if there are too many custom fields or heavy workflows. proper setup and maintenance are important to keep it efficient. Review collected by and hosted on G2.com.

I appreciate the ease of use with Jira, making it simple to track back to previous sprints, stories, and EPICs for reporting. It's easy to track my work and report or mark blockers for necessary help. I also like its integration with Confluence and Teams, which notifies me immediately of any assigned stories so I can quickly check them and plan my work. Linking reference materials for new stories on Confluence is really convenient. Setting up teams or groups is also very easy. Review collected by and hosted on G2.com.

I find the lack of integration with Outlook a bit of a hassle. If Outlook was integrated, I could easily send notifications to the concerned people about blocked stories. Right now, this process requires manual effort and is quite time-consuming. Review collected by and hosted on G2.com.

I use Jira to manage my tickets and I like being organized with it. I appreciate how Jira helps me track my time and allows me to see when tasks start and end. I actually like the fact that there are some apps like Tempo in Jira, which help me keep track of my work and know how long it takes to complete a ticket. It's also quite easy to set up with plenty of tutorials available. Review collected by and hosted on G2.com.

Sometimes Jira is a bit messy. Some subtasks are just too hidden or have way too many options, which can be confusing. Also, it sometimes gets a bit hard to understand, especially at the beginning when trying to use it correctly and effectively. Review collected by and hosted on G2.com.

Jira helps me stay organized without overthinking my work. I use labels, status tracking, comments, and the Bitbucket integration almost daily to keep tasks and code changes connected, which saves a lot of time. I also love that even if I forget which Git branch I was working on, everything is still linked and easy to trace. It’s become a tool I genuinely rely on to keep my day running smoothly. Review collected by and hosted on G2.com.

There’s honestly nothing major to dislike so far. I’d love to see continued improvements, especially around deeper AI integration—such as auto-generating ticket descriptions, creating tickets automatically, and smart auto-assignment based on historical data and usage patterns. Features like these could make an already strong workflow even more efficient. Review collected by and hosted on G2.com.

I really like Jira, especially the Kanban board, because it provides a clear overview of task statuses and overall progress. It helps the team easily understand priorities and quickly identify bottlenecks.

The sprint planning feature is structured and efficient, making it easier to organize workload and plan tasks according to team capacity.

Overall, Jira is a great tool for organizing tasks, maintaining transparency, and supporting a structured workflow.

Sometimes it's down and we can't access our tasks, but it happens rarly. Review collected by and hosted on G2.com.

Sometimes it goes down and we can’t access our tasks, but it happens rarely. Also, the UI seems overloaded with features. Maybe Jira should think about better segmentation: if I’m a product designer, I don’t need all the advanced features. Review collected by and hosted on G2.com.

Jira is a highly effective project management and issue tracing platform, particularly well suited for software development teams. Its most valuable feature is the ability to create pirortize, and track tasks with complete transparency across the team. The platform offers robust Agile support, including sprint planning, backlog management, and detailed reporting dashboards that provide clear visibility into project progress. Additionally, Jira's customizable workflows and integration capabilities make it adaptable to various business needs. while the initial setup and learning curve can be challenging for new users , it delivers strong long term value of teams managing complex or large scale projects. Review collected by and hosted on G2.com.

Jira's interface can be overwhelming for beginners, and the initial setup requirs time and technical understanding.

It has a steep learning curve, customization can become complicated, performance may slow with heavy configurations, and pricing increase as the team grows. Review collected by and hosted on G2.com.

Specialized dashboards can be created, which makes it easier to view information in the way I need. Effort can be estimated using story points and QA points, helping with planning and tracking. It also supports handling multiple projects in one place, which is convenient for managing work across teams or initiatives. Review collected by and hosted on G2.com.

By default, Jira tends to spam your inbox for every tiny change. If someone so much as breathes on your ticket, you get an email. Fixing that means diving into “Notification Schemes,” which is a real headache.

Search is also split into “Basic” and “Advanced.” The basic search is often surprisingly bad at finding specific text, which ends up forcing you to learn JQL just to track down a ticket someone mentioned in a meeting. Review collected by and hosted on G2.com.

I use Jira to quickly monitor and track daily tasks, progress, and tickets all in one place. It’s especially helpful for creating tickets for fixes and corrections or flagging bugs, which reduces confusion around ownership and makes it clear who is handling what. Having everything in a single location also means I don’t have to deal with multiple scattered platforms.

The comments are the most useful feature for me because they provide updates and make it easy to have small, focused discussions. When a task gets stuck, the comments are where we can talk through delays, clarify any confusion, and keep everyone aligned on what’s happening. Review collected by and hosted on G2.com.

It is a bit complex for a new user but then with time use to it. Review collected by and hosted on G2.com.

It helps our team organize work efficiently by creating user stories, tasks, and bugs, and assigning them to the right team members with clear priorities and deadlines. Jira also provides good visibility through dashboards and reports, which helps in tracking progress, identifying blockers, and improving overall team collaboration. Additionally, its integration with other tools makes it easier to manage workflows, maintain transparency, and ensure timely delivery of projects. Review collected by and hosted on G2.com.

One aspect I dislike about Jira is that it can sometimes feel overly complex for simple tasks. The flexibility of workflows, fields, and configurations is powerful, but it often requires significant setup and ongoing maintenance, which can slow down teams that need quick execution. Review collected by and hosted on G2.com.