Jira Reviews & Product Details

The best thing I know about what Jira can do is that it can connect directly or more easily to AI agents. It always finds the information about what you ask and pulls the actual latest status of any topic you are looking for at that moment. I really think that gives it a huge advantage that could keep it at the top. Review collected by and hosted on G2.com.

The most common thing to complain about is that Jira has not been used for that long in my company, a little more than a year. Not all the teams were assigned an account from the beginning, so dealing with access for new members always causes confusion and some delays for new members and teams adopting it. Review collected by and hosted on G2.com.

My favorite feature of Jira is how seamlessly it connects low-level engineering issues with high-level tracking through an easy-to-use board interface. Onboarding our team went smoothly, thanks to prompt customer support and community resources that guide you clearly throughout the process. Its integration with applications like GitHub and Confluence also helps us keep hardware and firmware handoffs consistent in one place, and the fast, stable performance means there are no lags even with a large number of tickets. More recently, the Atlassian Intelligence module has been a real lifesaver by helping generate issue summaries and manage status handoffs before you even have to think about them. For cross-functional sprint tracking, Jira feels like an excellent investment and, in my experience, fully justifies its cost level. Review collected by and hosted on G2.com.

Jira is definitely useful, but its complicated interface and complex configuration can be overwhelming for new team members without proper support. Integrating it with third-party tools also tends to feel cumbersome, which can create extra workload and, at times, affect board performance when switching or updating sprints. The recently introduced AI component also feels fairly basic and somewhat unpredictable, since it seems focused mainly on text summarization rather than more sophisticated workflow details. Finally, the large price gaps between different packages make it difficult to justify the overall ROI. Review collected by and hosted on G2.com.

I like Jira's flexibility and visibility. The ability to customize workflows, dashboards, and issue types makes it easy to adapt to different team needs, while real-time tracking and reporting keep everyone aligned on progress and priorities. Jira's flexibility allows teams to tailor workflows and issue tracking to their specific processes, which makes it easy to use across different projects and teams. The visibility it provides through dashboards and reports helps everyone quickly understand progress, ownership, and blockers, reducing confusion and improving overall efficiency. Review collected by and hosted on G2.com.

While Jira is very powerful, its expensive customization can also make it feel complex at times. There's a learning curve for new users, and simpler tasks may require more configuration than expected. Additionally, managing workflows and permissions can become time-consuming as projects scale. Review collected by and hosted on G2.com.

Jira is very flexible. I can set up Scrum or Kanban boards, break work into epics and tasks, and customize workflows to fit how our team works. The dashboards and sprint reports make it easy to track progress, and the integrations with Confluence, Slack, and GitHub keep everything linked to tickets in one place. Review collected by and hosted on G2.com.

Jira can feel overwhelming at first. With so many settings, custom fields, and workflow options, it takes time to set up properly, and new users often struggle to find their way around. It can also feel slow with large projects, and advanced reporting or JQL queries have a learning curve. Without good admin management, boards can get cluttered quickly. Review collected by and hosted on G2.com.

I like that Jira gives me a clear view of work assigned to me and the progress of different sales and marketing activities. I can check priorities, deadlines, task owners, and updates in one place. It has also helped me to understand how longer teams organize and track their day-to-day work. The board and task tracking features are my favorite. Being able to see tasks moving from 'To Do' to 'In Progress' and then 'Completed' gives me a quick understanding of the team's workload and helps me manage my own priorities. The interface is organized and good, with visibility into tasks. It takes some initial learning for someone from a sales or marketing background, but it has been reliable for my regular work. I can create or update tasks, add comments, check deadlines, and follow team progress without major issues. It works well for keeping track of multiple activities at the same time. Review collected by and hosted on G2.com.

Jira can feel a little complicated when you are new to it. There are many options for issue types, statuses, fields, and workflows, so it took me some time to understand how everything fits together. For simple tasks, the number of steps can sometimes feel unnecessary. Review collected by and hosted on G2.com.

I like how Jira lets me create branches and commits easily by copying and pasting commands in the terminal. The branch and commit naming functionality is especially useful to me. I can also filter tasks by the people they’re assigned to and quickly see where each task currently stands. The assignment feature helps me track both who a task is assigned to and who assigned it, which makes project management much clearer. Overall, these features make it convenient to branch code with a single tab and to keep track of tickets alongside their assigned branches. Review collected by and hosted on G2.com.

One thing I’ll say is that most of the features are free, but the AI features are locked behind a paywall. That just doesn’t work for me personally. I’d really like to be able to try those AI features, you know, without having to pay first. Review collected by and hosted on G2.com.

What I like best about Jira is its flexibility in managing projects, tracking tasks, and prioritizing work. It provides clear visibility into progress, helps teams collaborate effectively, and makes it easier to identify bottlenecks and meet deadlines. Review collected by and hosted on G2.com.

What I dislike about Jira is that it can be complex and overwhelming for new users. The interface is sometimes unintuitive, and configuring workflows, filters, and dashboards can take time. Additionally, managing too many issues and notifications can create unnecessary overhead and make it harder to focus on priorities. Review collected by and hosted on G2.com.

Jira is a very powerful issue-tracking and project management tool, and it’s one of the most commonly used tools for project management. We use it for agile planning, bug tracking, and for creating stories and incidents. The UI/UX is simple and user-friendly, and it’s also easy to customize to fit our needs. Review collected by and hosted on G2.com.

Pricing increases very rapidly if you upgrade the tier of the product or use any advances feature like upgrading to advanced, premium or enterprise or by increasing the number of people. Lots of customization are available which sometimes creates chaos or become difficult to manage. It's little bit difficult to understand for beginner from non-technical background. Review collected by and hosted on G2.com.

At this point, Jira is closely associated with the main way people manage tasks in sprints, and even beyond sprints. I’ve been using the UI for years, and I haven’t had any issues with it. I also haven’t run into performance problems, and the recent AI summaries are a good addition that helps speed up the process of working with Jira. Review collected by and hosted on G2.com.

I keep accidentally clicking on other people’s names when I’m trying to assign someone. I look up the name, and before it finishes loading, another person replaces the one I was trying to select. There should be some kind of delay so the reassignment isn’t saved unless 5 seconds have passed. Review collected by and hosted on G2.com.

What I like most about Jira is the overall visibility and structure it provides for managing work. The UI/UX is intuitive and makes it easy to track tasks, priorities, and project progress. Its integrations with other tools help keep workflows connected, while the overall performance is reliable even when managing multiple projects and tickets.

The newer AI features are also useful for summarizing issues, finding information faster, and improving productivity. From an ROI perspective, Jira provides good value for teams that need structured project and task management. The onboarding experience is straightforward, and the available support and documentation make it easier for teams to get started and resolve issues when needed. Review collected by and hosted on G2.com.

Jira can feel a bit complex and overwhelming for new users, especially with the number of configuration options and workflows available. The UI can also feel cluttered at times, and some features require multiple clicks to complete simple tasks. While the AI capabilities are improving, there is still room for more intelligent automation and more context-aware recommendations. Pricing can also become a consideration for larger teams as the number of users increases. Review collected by and hosted on G2.com.