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Backlog Reviews & Product Details

AV
Software Engineer
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about Backlog?

It makes bug tracking very easy. everything is very simple to handle. never faced any issue with backlog i can easily manage projects i have many projects in backlog i easily manage them very simple user interface. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

the thing i dislike is its mobile app its little bit confusing as compared to their website. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

our team is very big more than 250 users all users use this tool to manage their projects i have also many projects on backlog i can easily manage them. even it helps me to remind me tasks and bug tracking is also good feature and the best thing about this tool is its user interface which i like the most! it helps me to achieve goals before the deadline. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear Amandeep,

Thank you for your detailed review! We're happy to hear that Backlog has simplified bug tracking and project management for you, and that the user interface has helped with keeping things organized. We appreciate your honest feedback about the mobile app. We're always working to improve the user experience, so we'll take your feedback into consideration for any future updates. Thank you again for your review!

Backlog Overview

What is Backlog?

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and code management, allowing them to plan work, monitor progress, and release code all within a single platform. By consolidating these functions, Backlog enhances collaboration and efficiency, making it an ideal choice for teams looking to streamline their workflows and improve project outcomes. Backlog caters to professionals who require robust tools for managing complex projects. It is particularly beneficial for teams that operate in agile environments, where flexibility and rapid iteration are essential. With its diverse range of features, Backlog supports various use cases, from tracking tasks and managing bugs to overseeing version control and facilitating team communication. This versatility makes it suitable for both small startups and larger organizations, ensuring that teams of all sizes can benefit from its capabilities. One of the standout features of Backlog is its subtask management system, which allows users to break down larger tasks into manageable components. This functionality promotes clarity and accountability, enabling team members to focus on specific aspects of a project without losing sight of the overall objectives. Additionally, customizable statuses provide teams with the ability to tailor their workflow according to their unique processes, enhancing adaptability and responsiveness to changing project requirements. Backlog also includes visual project management tools such as Kanban-style boards and Gantt charts, which facilitate tracking progress and managing timelines. Burndown charts offer insights into project velocity, helping teams assess their performance and make data-driven decisions. Furthermore, the integration of Git and SVN allows for seamless version control, ensuring that code changes are tracked and managed effectively. The inclusion of Wikis fosters knowledge sharing and documentation, creating a centralized repository of information that can be easily accessed by all team members. Overall, Backlog stands out in the project management category by offering a comprehensive suite of tools that cater specifically to the needs of software development teams. Its ability to unify project and code management in one platform not only enhances transparency but also breaks down silos, enabling teams to work more efficiently and simplify complex projects. By providing a structured yet flexible environment for collaboration, Backlog empowers teams to achieve their goals and deliver high-quality results.

Backlog Details
Product Website
Languages Supported
English, Japanese
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Product Description

Backlog is a project management and collaboration tool for teams designed do enable higher productivity, greater visibility, and simple project tracking.

How do you position yourself against your competitors?

Built-in Git: Built by developers for developers, Backlog seamlessly merges Git functionality with project management tasks.

Adaptable for both technical and non-technical teams: Whether you're a seasoned developer or a project manager with limited technical know-how, Backlog caters to technical and non-technical teams alike.

Effortless onboarding: Time is precious, and Backlog understands that. With a quick and hassle-free setup process, your team can start using Backlog without delay, saving you valuable time and resources.

Enhanced collaboration: Gantt charts and Kanban boards make collaborating a breeze.

All-in-one convenience: Backlog consolidates all your communication and project management needs into one powerful platform.

Flexibility: Whether you're a startup or a large enterprise, Backlog offers flexible plans and pricing options tailored to your budget and requirements, ensuring that you get the most for your money.

Seamless integration: Backlog seamlessly integrates with a variety of tools to enhance compatibility and streamline workflows.


Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,226 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Description

Nulab is a leading innovator in collaborative software solutions, offering project management, issue tracking, and cloud-based diagramming tools to over 1.2 million customers worldwide. The company’s user-friendly tools, including Backlog, Cacoo, and Nulab Pass, support team collaboration at multiple stages of the creative lifecycle.


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Overview Provided by:

Recent Backlog Reviews

SK
Simran K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best tool for big organisations"
In my organisation there are 600-700 users. Easy to manage all users in this tool easy to track everyone performance, their tasks, their progress i...
NM
neha m.Mid-Market (51-1000 emp.)
5.0 out of 5
"Fabulous tool for project managers!"
Mobile application which is very useful i can connected with backlog via my mobile. Simple user interface which helps everyone to understand easil...
RB
Ralph B.Enterprise (> 1000 emp.)
4.0 out of 5
"Great Simple and Intuitive Interface and user-friendly design. Love the Visual Task Management"
Our It team was bale to implement the software within about 2 weeks to add branding and project category customizations. They mentioned integration...

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294 out of 295 Total Reviews for Backlog

4.5 out of 5
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294 out of 295 Total Reviews for Backlog
4.5 out of 5
294 out of 295 Total Reviews for Backlog
4.5 out of 5

Backlog Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BacklogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RB
Web Content PRoducer
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Our It team was bale to implement the software within about 2 weeks to add branding and project category customizations. They mentioned integration with Git was a significant plus for ourdevelopment teams. Most of our tech and content teams use it on a daily basis. Many of our non-technical users appreciate Backlog's user-friendly design and praised it for being easy to learn and navigate, even for team members who are not developers. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The IT team mentioned customer support could be a little slow in coming back after raising a query. The star-rating system for comments is not really valuable. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

We now have streamlined Workflows as Backlog allows teams to define and manage our workflows, from task creation to completion, improving efficiency and productivity.

We also have better Project visibility as features like Gantt charts and Kanban boards offer us good visual representations of project progress, helping our stakeholders understand the current status and identify potential roadblocks. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Ralph,

Thank you for your detailed review! We are happy to hear that you find Backlog's interface intuitive and user-friendly, and that its features help you to define and manage your workflows.

Thank you for your feedback on the comments' star-rating system, and our Customer Support response time as well, our team will review both.

NM
Mobile App Project Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Mobile application which is very useful i can connected with backlog via my mobile.

Simple user interface which helps everyone to understand easily even my clients who are non technical easily assign bugs. Git by which we can easily manage our code on project and client can easily see code also. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

They have to work more on their mobile application. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Client's are also invited to backlog and they can assign bugs directly to team. I can easily check whats going on my project and easily track bugs and tasks deadlines. Clients also check everything in their project. Git is also in the project no need to use other website for git. Fabulous tool for me by the help of backlog my project are going very good before that we have to suffer. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Hi Neha,

Thank you for your detailed review! We are delighted to hear that you find Backlog to be a fabulous tool for project managers, and that you find its features such as Git helpful for code management.

Thank you for your feedback on the Backlog mobile app as well, our team will review it.

SK
Project Head
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Backlog?

In my organisation there are 600-700 users. Easy to manage all users in this tool easy to track everyone performance, their tasks, their progress in tasks easy to integrate with other tools. Everything can be manage easily no complexity even fresher can easily use this. Go for backlog! Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing to dislike. But its totally depends upon your requirement. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

In my team there are more than 50+ employees so before backlog its very difficult to handle all the tasks and bugs when we shifted to backlog our all problems solved. I can easily manage my team and assign tasks to them and check their progress in tasks. Bug tracking is very beneficial for me i can easily check who is spending more time on bugs. These problems are solved after using backlog. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Hi Simran,

Thank you for your review, we love to hear our customers opinion! Great to hear that you find Backlog to be the best tool for big organisations, and that it helps you to manage your tasks, bugs and users.

Thank you for taking the time to share your experience with our product as well.

SC
Software Developer Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

I like its user interface, bug tracking, remote work, git, Gantt chart, board and document sharing. These are the best features of backlog. All these features are very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing to dislike!

Everything is very fantastic! Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Its solving my many problems as I am working from home, its very beneficial for me to do remote work and connected with my team members. I can easily communicate with everyone by backlog and all my team members are in touch with me. Its inbuilt git feature is also useful for me and my seniors can easily assign tasks to me and I can also track project. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Sidhant,

Thank you for your review, we love to hear our customers opinion! We are happy to hear that you like Backlog's UI and its features, and that it helps you with team collaboration when working from home.

Thank you for taking the time to share your experience with our product as well.

GK
Project Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

There are many features in this tool some of the best features are Dashboard, Bug Tracking, Task Tracking, Gantt Chart, Documents, Files and Git. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing, i have not found any dislike about backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I can create tasks and assign to users and set due dates of every task. it makes tracking project easier and makes users to communicate between each other. Git is also inside the projects one place of everything like git, bug tracking, project management and documents. by the document features users can easily access documents. there are many other things it solves. At the end this is the best tool. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Gurpinder,

Thank you for your review! We are happy to hear that you find Backlog features excellent, and that they make tracking projects and team collaboration easier.

Thank you for taking the time to share your experience with our product as well.

GV
Application Developer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Backlog?

Backlog keeps my project in organized way i can easily track bugs assigned because of its simple user interface. I can track my project easily and drag and drop is also good feature these are the things i like about backlog Review collected by and hosted on G2.com.

What do you dislike about Backlog?

i have not found any dislike about backlog. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

With the help of backlog i can track my project tasks, deadlines, bugs and git repository in a single tool. It also helps me in team collaboration and saves my time to find bugs quickly and i can fix them as soon as possible to deliver my project smoothly. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Gurjeet,

Thank you for your review, we love to hear our customers opinion! Great to hear that you find Backlog a must-have for project management, and that it helps you with team collaboration and time management.

Thank you for taking the time to share your experience with our product as well.

MK
Developer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
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(Original )Information
What do you like best about Backlog?

Backlog provides a simple platform for tracking team progress and helping teams manage their tasks most effectively. The user friendliness of its design promises ease of implementation, to get teams up and working with minimal effort at regularly frequent usage.

It is an easy solution, as it integrates well with existing tools and workflows. There are proper powerful tools which help in managing the workflow of the projects and updates and coordination across teams.

In fact, it also provides magnificent customer support in the whole solution process of any query and gives it a status as the all-in-one tool, which ensures smooth and reliable project and team management. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Currently, we have not encountered any dislikes, but if any arise in the future, we will be sure to keep you informed. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Directly raise an issue from your end, so a problem can be rapidly identified and resolved-this makes it one of the very efficient features about bug tracking. One can add as well as resolve issues seamlessly. Also, assign individuals towards specific tasks so that this could be easily monitored while making progress. The network tab in projects offers an organized pipeline; thus, it ensures smooth project workflows among developers collaborating on the same product without any conflict. This improves the productivity level of such a working environment.

A streamlined approach in issue management helps teams deliver on the right tasks at the right time, thereby keeping out the unnecessary and overlook activities. The real-time tracking, updating, and giving notice of developments ensures that project coordinators are positioned to guide a project that will enable rapid response to problems and encourage proactive approaches to problem-solving. It is the tools that put the jobs on course toward quality outcomes in a cooperative environment characterized by well-aligned team members in terms of objectives and deadlines. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Manpreet,

Thank you for your detailed review! We are delighted to hear that Backlog helps your teams to manage their tasks effectively, and that you find it to be user friendly and easy to implement. Thank you for your great feedback on Customer Support as well, we're always here to help!

Thank you for taking the time to share your experience with our product.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

The most helpful aspect of Backlog for Gantt charts is the detailed visualization of project timelines. Clearly seeing the dependencies between tasks, deadlines, and progress makes scheduling and resource allocation much easier. The visual representation also helps identify potential bottlenecks and scheduling conflicts early on, which is a significant upside for complex projects. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

While Backlog is generally excellent, its somewhat steep learning curve for new users can be a downside. Also, some features, like certain reporting capabilities, may require more advanced configurations than desired Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog is helping us solve several key business problems related to project management. Firstly, it provides a centralized platform for managing project schedules, tasks, and bugs, which drastically improves transparency and accountability across teams. This reduces the risk of missed deadlines and unexpected delays by enabling clear visibility into project progress, allowing for proactive issue identification and resolution. Secondly, Backlog helps us streamline communication and collaboration, as tasks, updates, and bug reports are all tracked within the system. This minimizes miscommunication and improves the overall efficiency of the project lifecycle. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

Dear customer,

Thank you for your detailed review! We’re glad to hear that Backlog’s Gantt charts are helping with project timelines, dependencies, and resource allocation. We also appreciate your feedback on the learning curve and advanced reporting features, and we’ll have our team review this further. Thanks again for sharing your experience!

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

It makes very easy to plan tasks and assign bugs to users. I can track progress and set deadlines. I can share updates of the tasks and bugs, files sharing and comments on bugs and tasks. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Six months ago we have to face downtime of the tool but now its good no downtime. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I liked backlog it helps me keep all my projects in one with git also. it makes easy to plan tasks and I can track progress, set deadlines. I can get updates on tasks i dont want ask everyone for whats the status of their tasks. It saves everyone time and everyone focused on their tasks so that we can deliver tasks very easily to clients. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Customer,

Thank you for your review! We are happy to hear that you find Backlog to be a great tool to manage projects, and that it helps you with tracking progress and setting deadlines.

Thank you for your feedback on Backlog's downtime as well. Our system status can always be checked under the link attached.

See how Backlog improved
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Things I like about Backlog is it shows all my projects in one place. I dont have to search for tasks or bugs. its easy to track bugs and team progress what they are doing. Everything is shown on dashboard. It helps me to increase team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nooooooooo, I dont found any dislike about this tool Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog solves my many problems before backlog its very difficult to keep track of bugs and tasks which are assigned to developers. We forget sometimes tasks. Now, we can easily assign tasks and report the bug to the developers. No need to use many tools Backlog solves all problems related to project management in a single place. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Customer,

Thank you for your review, we love to hear our customers opinion! Great to hear that you like Backlog issue solving features, and that it helps you with bug tracking and team collaboration.

Thank you for taking the time to share your experience with our product as well.