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Backlog Reviews & Product Details

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

No doubt eveything in this tool is best but some features are making easier to plan out everything regarding projects. we can easily updates the bugs and assigning tasks are not complicated in this tool. Easy to track how many bugs are resolved and pending. Easy to manage the deadlines of the projects. Easily integrate backlog with other third party tools. No need of customer support due to its easy to understand interface. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The thing i dislike about the tool is sometimes the website open slow. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It helps me in solving the biggest problem i faced is to meet the project deadlines. It helps alot in achieving the deadlines within the time. It also helps me not to explain bugs to everyone just assigned the task andeveryone can read that. It reduces everyone workload. I track the multiple projects on single platform without missing anything about any project. It also reduce the status meetings for every project. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Customer,

Thank you for your review! Great to hear that you find Backlog to be a useful tool for project planning, and that it helps you to solve issues with project deadlines.

Thank you for your feedback on website performance as well, our team will review it.

Backlog Overview

What is Backlog?

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and code management, allowing them to plan work, monitor progress, and release code all within a single platform. By consolidating these functions, Backlog enhances collaboration and efficiency, making it an ideal choice for teams looking to streamline their workflows and improve project outcomes. Backlog caters to professionals who require robust tools for managing complex projects. It is particularly beneficial for teams that operate in agile environments, where flexibility and rapid iteration are essential. With its diverse range of features, Backlog supports various use cases, from tracking tasks and managing bugs to overseeing version control and facilitating team communication. This versatility makes it suitable for both small startups and larger organizations, ensuring that teams of all sizes can benefit from its capabilities. One of the standout features of Backlog is its subtask management system, which allows users to break down larger tasks into manageable components. This functionality promotes clarity and accountability, enabling team members to focus on specific aspects of a project without losing sight of the overall objectives. Additionally, customizable statuses provide teams with the ability to tailor their workflow according to their unique processes, enhancing adaptability and responsiveness to changing project requirements. Backlog also includes visual project management tools such as Kanban-style boards and Gantt charts, which facilitate tracking progress and managing timelines. Burndown charts offer insights into project velocity, helping teams assess their performance and make data-driven decisions. Furthermore, the integration of Git and SVN allows for seamless version control, ensuring that code changes are tracked and managed effectively. The inclusion of Wikis fosters knowledge sharing and documentation, creating a centralized repository of information that can be easily accessed by all team members. Overall, Backlog stands out in the project management category by offering a comprehensive suite of tools that cater specifically to the needs of software development teams. Its ability to unify project and code management in one platform not only enhances transparency but also breaks down silos, enabling teams to work more efficiently and simplify complex projects. By providing a structured yet flexible environment for collaboration, Backlog empowers teams to achieve their goals and deliver high-quality results.

Backlog Details
Product Website
Languages Supported
English, Japanese
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Product Description

Backlog is a project management and collaboration tool for teams designed do enable higher productivity, greater visibility, and simple project tracking.

How do you position yourself against your competitors?

Built-in Git: Built by developers for developers, Backlog seamlessly merges Git functionality with project management tasks.

Adaptable for both technical and non-technical teams: Whether you're a seasoned developer or a project manager with limited technical know-how, Backlog caters to technical and non-technical teams alike.

Effortless onboarding: Time is precious, and Backlog understands that. With a quick and hassle-free setup process, your team can start using Backlog without delay, saving you valuable time and resources.

Enhanced collaboration: Gantt charts and Kanban boards make collaborating a breeze.

All-in-one convenience: Backlog consolidates all your communication and project management needs into one powerful platform.

Flexibility: Whether you're a startup or a large enterprise, Backlog offers flexible plans and pricing options tailored to your budget and requirements, ensuring that you get the most for your money.

Seamless integration: Backlog seamlessly integrates with a variety of tools to enhance compatibility and streamline workflows.


Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,229 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Description

Nulab is a leading innovator in collaborative software solutions, offering project management, issue tracking, and cloud-based diagramming tools to over 1.2 million customers worldwide. The company’s user-friendly tools, including Backlog, Cacoo, and Nulab Pass, support team collaboration at multiple stages of the creative lifecycle.


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Recent Backlog Reviews

Tuan N.
TN
Tuan N.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use - Intelligent interface"
Ease of Use, Ease of Integration, Ease of Implementation
vishal s.
VS
vishal s.Mid-Market (51-1000 emp.)
5.0 out of 5
"nice to use"
esay to use and easy to understand for new emplyee
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A well-structured tool for task and project management"
backlog basically is interface that me and my team to track their project efficently. the project task management system we had made helps my team ...
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Backlog Media

Backlog Demo - Kanban Board
Kanban-style boards let you understand where every task is at a glance, edit with a click, and estimate delivery in seconds. Each project has its own board for easy, drag-and-drop updating of issues.
Backlog Demo - Gantt Chart
Gantt charts allow you to quickly visualize and edit the timeline of your entire project.
Backlog Demo - Issues
In Backlog, a piece of work or a ticket within a project, such as a task is represented as an issue. Issues help you stay organized and keep track of tasks in the project and their timelines. Standardize issue creation by creating templates, or set up automatic issue creation via an email add...
Backlog Demo - Project Home
This is a home page for a project, various information about the project is displayed here. This includes the 50 latest activities, such as new and updated issues, Wiki, comments, uploaded files and Subversion commit log.
Backlog Demo - Git - code review
Backlog has Git & SVN code review built in, so no additional integrations are needed to use it. Version control helps the team keep track of the change history of files and work concurrently on code using the branching and merging functions. What’s more, they can link code updates to issues i...
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Play Backlog Video
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Video Reviews

277 out of 278 Total Reviews for Backlog

4.5 out of 5
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277 out of 278 Total Reviews for Backlog
4.5 out of 5
277 out of 278 Total Reviews for Backlog
4.5 out of 5

Backlog Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BacklogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MK
Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Backlog?

Backlog provides a simple platform for tracking team progress and helping teams manage their tasks most effectively. The user friendliness of its design promises ease of implementation, to get teams up and working with minimal effort at regularly frequent usage.

It is an easy solution, as it integrates well with existing tools and workflows. There are proper powerful tools which help in managing the workflow of the projects and updates and coordination across teams.

In fact, it also provides magnificent customer support in the whole solution process of any query and gives it a status as the all-in-one tool, which ensures smooth and reliable project and team management. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Currently, we have not encountered any dislikes, but if any arise in the future, we will be sure to keep you informed. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Directly raise an issue from your end, so a problem can be rapidly identified and resolved-this makes it one of the very efficient features about bug tracking. One can add as well as resolve issues seamlessly. Also, assign individuals towards specific tasks so that this could be easily monitored while making progress. The network tab in projects offers an organized pipeline; thus, it ensures smooth project workflows among developers collaborating on the same product without any conflict. This improves the productivity level of such a working environment.

A streamlined approach in issue management helps teams deliver on the right tasks at the right time, thereby keeping out the unnecessary and overlook activities. The real-time tracking, updating, and giving notice of developments ensures that project coordinators are positioned to guide a project that will enable rapid response to problems and encourage proactive approaches to problem-solving. It is the tools that put the jobs on course toward quality outcomes in a cooperative environment characterized by well-aligned team members in terms of objectives and deadlines. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Manpreet,

Thank you for your detailed review! We are delighted to hear that Backlog helps your teams to manage their tasks effectively, and that you find it to be user friendly and easy to implement. Thank you for your great feedback on Customer Support as well, we're always here to help!

Thank you for taking the time to share your experience with our product.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

The most helpful aspect of Backlog for Gantt charts is the detailed visualization of project timelines. Clearly seeing the dependencies between tasks, deadlines, and progress makes scheduling and resource allocation much easier. The visual representation also helps identify potential bottlenecks and scheduling conflicts early on, which is a significant upside for complex projects. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

While Backlog is generally excellent, its somewhat steep learning curve for new users can be a downside. Also, some features, like certain reporting capabilities, may require more advanced configurations than desired Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog is helping us solve several key business problems related to project management. Firstly, it provides a centralized platform for managing project schedules, tasks, and bugs, which drastically improves transparency and accountability across teams. This reduces the risk of missed deadlines and unexpected delays by enabling clear visibility into project progress, allowing for proactive issue identification and resolution. Secondly, Backlog helps us streamline communication and collaboration, as tasks, updates, and bug reports are all tracked within the system. This minimizes miscommunication and improves the overall efficiency of the project lifecycle. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

backlog basically is interface that me and my team to track their project efficently. the project task management system we had made helps my team to collaborate to work confidently and with ease that make it efficent to our team. there is also one feature of build in git to help developmet team that helps their ability to work. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

basically it is somewhat time consuming for the first time users working on the application so that you can provide some guidance for the first time users. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

it basically helped users by curing problem of task allocation and tracking features that how the work is been done. basically it also helps to discuss the problem related to the work through group discussion and updating and allocating the work to each team member that specify team collabration. Review collected by and hosted on G2.com.

GM
Software Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Backlog?

Its easy to use, which enables teams to get going fast without encountering a better knowledge, that is why it become popular. It's easy to set up and use, allowing you to concentrate on your tasks instead of the tool. Backlog provides very smooth connections to integration into the system

. Offering a wide range of functionality, it can be tailored to suit the demands of various team sizes and complexity, from basic task tracking to more complicated project management requirements. The program becomes a go-to option for everyday usage in effectively managing projects because the support staff is very helpful and quick to respond, guaranteeing that any concerns are fixed promptly. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Every solution has its pros and cons so as the backlog. For instance, you can enhance the interface but when it is bigger with numerous tasks attached such as in large projects, navigation can be tedious. Also, some advanced features need some learning, which can be a hindrance to new users or project management tool novices. There is little scope for customization which may inconvenience users that would love to have the tool fit in their workflows. Finally, performance may occasionally degrade which is annoying when working on more granular or more robust projects. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

There are multiple improvement areas such as project management, task management and work management, which Backlog is fulfilling by giving a flash of centralized interface for teams to structure, monitor and control their processes. Flexibility is achieved in the management of tasks by easy allocation and monitoring of tasks, thereby optimizing the chances of something falling through the cracks. In the line of bug tracking, Backlog also has a systematic approach of identifying and resolving bugs, which is an advantage to development teams. Such an organization of tasks enhances cooperation, causation as well as time management of the projects, which increases the efficiency of coordination and productivity of each of the team members. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Backlog

Dear Gaurav,

Thank you for such a detailed review! This kind of feedback is very valuable to us and we are very glad to hear that you find Backlog useful for your project management with a wide range of functionalities. Easy to use is something we love to hear as well.

We are constantly working on improving our products, and because of that your dislike feedback is very welcome as well. We are already working on new features which will be released in the future and we will consider your suggestions as well.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

I was introduced to backlog at one of the companies I was contracting for, and introduced Apex Trading to it shortly afterword. I find it a very nice way to keep an eye on the backlog, as well as prioritize the current sprint by use of milestones. Favorite mini feature is that it will generate my release notes for me. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

have only had 2 issues.

1. Not all the pages are responsive. When somehow clearing a ticket, sometimes they stay in the same column until a page refresh.

2. Our process is to use milestones, not versions. People in our team consistenly get those confused. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Pretty basic. We needed something that worked as a project managment tool. Jira was more than we needed, trello wasn't enough. Backlog works perfect for a team our size. Review collected by and hosted on G2.com.

AK
Web Designer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

For myself, Backlog has become essential for connecting with Slack and other tools, which helps to reduce the unwanted emails. It is extremely helpful in properly organizing my tasks inside the company. A powerful tool for managing my work from anywhere. Moreover, it works as an amazing problem tracking tool which enables me to customize the project board and the main dashboard. Backlog is a cloud based platform to economically strategize and plan the projects. My best part is the user interface which is very easy to use and compatible for even the beginners. Additionally, it creates a platform for checking the status throughout the company. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

To find specific tasks or comments seems to be time-consuming which needs improvement. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

A product backlog is a prioritized list of project tasks that are required to deliver a product. Backlogs are used to organize teams around more than just software development today. So, a few have started using terms like “project backlog” or “Agile backlog.” Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Arpit,

Thank you for your detailed review! We are happy to hear that you find Backlog interface very easy to use even for beginners, and that you find our integrations to be very beneficial for your everyday work.

Thank you for your feedback on comments' search in tasks as well, our team will review and consider it.

AK
Senior Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

I find it very easy to use for all users easy to find everything and easy to implement with other tools customer support is good, they are always there to help you if you need any assistance. It helps me to create tasks for teams and give them deadlines with this i set prioritization of tasks and assigns to specific user. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing to dislike in this project management tool. I loved it Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog solves all my problems which i am facing in project management it saves my time and helps me to find and report bugs in project easily, so users can fixed it faster. I can sort the bugs by how important they are and then the most important bugs get fixed first. Easy to check the progess of the projects and find out the way why project is delaying. It also increase collaboration between the users. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Ankush,

Thank you for your review, we love to hear our customers opinion. Great to hear that you find Backlog easy to use, and that it helps you to create and track tasks and deadlines.

Thank you for taking the time to share your experience with our product as well.

VD
Wordpress Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Backlog?

Backlog offers an interface without requiring special instruction, thus making it easy and simple to use. It will help people know in an instant what they are required to do and how their teams are performing. it will notify users about any changes and updates in tasks through real-time updates and notifications which enhance team communication and cooperation. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Having the backlog will limit users to only one attachment for a single ticket which may be inapplicable in the sense of having many files that should be attached for one ticket. In exporting the project list into an Excel file, it is not the case with exporting all descriptions of a task there by resulting in lost of vital information. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Backlog helps me in task management, version control, and bug tracking to facilitate team collaboration, work prioritization, progress tracking, and high-quality project Review collected by and hosted on G2.com.

Response from Jelena Djukic of Backlog

Dear Vikas,

Thank you for your review, we really appreciate the feedback. We are very glad to hear that you find Backlog easy and simple to use and that it helps you with the task management, team control and much more!

Regarding the attachment limit per issue, please read the help article attached and think about upgrading, as the attachment limit is different for each plan.

See how Backlog improved
RK
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

Backlog helps me to provide a hub to communicate with my teammates and access my documents easily. In addition, Backlog allows me to discuss, share, manage, and execute ideas within the platform. The user-friendly interface of backlog provides an amazing experience to the user as it has enhanced my creativity and productivity. Moreover, it enables a project plan to assign responsibilities and track the progress continuously. For any type of queries, our Customer support stays active to help our trusted customers. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Although, I'haven't faced any technical difficulties so far. Therefore, if I face any issues in the future, I will definately mention it. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

To solve problems such as poor team connection, unorganized task management, tracking the progress of your projects, Backlog plays a vital role. Moreover, it leads to smooth functioning of workflows, resolution of issues, and successful project outcomes. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Backlog

Dear Robin,

We are very happy to hear that you think Backlog is the best tool for work productivity and that it helps you in many different ways such as team collaboration, task and project management, tracking work and else.

Thank you for your great review!

MD
Product specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backlog?

The mastery of Backlog is fast and accessible to all, it is super easy to integrate!

I use Backlog every day and it makes it easier to track my projects.

The submission of "issues" is simple and convenient to use, all the filters and options to add to it allow to optimize and clarify communication.

You will receive notifications by mail regarding the answers or updates of your "issues" which will allow you to follow them while working on other things.

The status assigned to "issues" simplifies the follow-up, when one of them is finished you just need to close it and focus on the ones that are still waiting.

Many different statuses are available to clarify the status of each application.

I didn't have to contact customer support because I never faced any issue using Backlog

Backlog is an indispensable tool for team project implementation! Review collected by and hosted on G2.com.

What do you dislike about Backlog?

There should be more "Issue types" available Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It helps us to collaborate with developers, solve bugs and bring improvements on an application Review collected by and hosted on G2.com.

Response from Cheryl Qian of Backlog

Hi Medhi,

Thank you for your feedback! We are happy to hear that Backlog makes it easier to track your projects and streamline your workflow. You can easily add more issue types as an administrator by going into your project settings. Please check the article below on how to do so. If you have any questions about this feature, please contact us, we are always here to help.

See how Backlog improved