Business activity monitoring software provides information on the status of the business processes of a company. This type of software identifies business disruptions, provides business performance KPIs, and helps managers make better decisions. Business activity monitoring solutions are used by managers and executives to monitor the operations of the departments or business units they are responsible for.
Business activity monitoring software can be delivered separately or combined with business process management software. To provide detailed insights into the performance of the company, this software is often integrated with business intelligence software or corporate performance management software.
To qualify for inclusion in the Business Activity Monitoring category, a product must:
Consolidate business process data from multiple sources
Monitor business operations in various business units
Provide KPIs and dashboards for multiple types of processes
Identify potential risks that may cause business disruptions
Deliver real-time data to improve visibility into operations