Asure Reviews & Product Details - Page 8

Azure's best feature is its scalability and wide range of services, offering flexibility for businesses of all sizes, along with strong security and global reliability. Review collected by and hosted on G2.com.

One downside of Azure is its complicated pricing, which can be hard to understand and predict. Review collected by and hosted on G2.com.

Really enjoy asure, employees are competent and helpful. They're very kind and know what they're doing Review collected by and hosted on G2.com.

I don't have any particular complaints about asure Review collected by and hosted on G2.com.

The consistency of having the same rep is very important to me. I am beginning to learn about the resources available to me and taking advantage of their HR services. Review collected by and hosted on G2.com.

Sometimes I feel like I am not a valued customer and I am not sure who to contact to sort through the services. They are making an effort with me now and I am trying harder as well. Review collected by and hosted on G2.com.

The customer service people were nice (but seemed to acknowledge that all was not well in their processes). Review collected by and hosted on G2.com.

They made mistakes in paying taxes and we had to constantly follow up on the results. Their tax department would not talk to us directly and their customer service department didn't know what was happening with the issues. Asure does not make sure you are complying with all legal payroll and W2 requirements and when you find out in you are in breach they, they charge you more money to fix it and claim it is your fault that you didn't provide the information for the law you didn't know about. There are separate logins for the hourly/PTO platform and the paystub platform which is confusing for employees. Difficulty in giving more than one admin access. Difficulty in tracking paid time off accruals. After having a call with our feedback, nothing changed, and noone circled back with us about our difficulties. Review collected by and hosted on G2.com.

Our current customer service representative is very responsive and knowledgable. Review collected by and hosted on G2.com.

Sometime items feel cumbersome or overly time consuming Review collected by and hosted on G2.com.

The team is supportive when you have questions or concerns. Review collected by and hosted on G2.com.

The time sheets is clunky and not always easy to update. Review collected by and hosted on G2.com.

Nowadays the customer service are very helpful Review collected by and hosted on G2.com.

Sometimes you have to wait for service. Not easy doing new things by yourself. Review collected by and hosted on G2.com.

Friendly associates in the payroll process Review collected by and hosted on G2.com.

I don't really currently have a problem with Asure Review collected by and hosted on G2.com.

Sale Rep, Trey Voytilla, is on the ball and super helpful. Review collected by and hosted on G2.com.

Outside of dealing with the sales rep it is a cumbersome process to ask a question and get help. A ticket is created everytime you ask a question or reply to an emial. I can't follow what's going on and it's really frustrating. Review collected by and hosted on G2.com.

What I like most is the direct deposit ability for employees. Reports are easy to access. Review collected by and hosted on G2.com.

I would like more control in updating employee information, garnishments, etc. Review collected by and hosted on G2.com.