Asure Reviews & Product Details - Page 6

The online software is very easy to use. If I need additional help or have questions, customer support is very helpful. They will make sure any issues you have are completed before you hang up. Review collected by and hosted on G2.com.

Since we have been with Asure, I do not have any dislikes to submit Review collected by and hosted on G2.com.

Asure provides several different resource options to really tailor their customer experience. It was easy to learn and the support staff are extremely knowledgeable and friendly. Review collected by and hosted on G2.com.

It feels like we are frequently being pushed to purchase more features. Review collected by and hosted on G2.com.

I have come across some extremely helpful people who work for your company. These individuals have helped me solve a wide array of problems. Without these employees, I would never be with Asure. Some of the people will jump through hoops to better a situation and for this I am grateful. Review collected by and hosted on G2.com.

There are way too many hands in the pot. I have a great sales representative, and our company's assigned contact is the best! However, I have encountered instances where I am not getting the responses I need urgently enough. On more than one occasion, I have had to contact the sales rep and/or the main assigned contact to get a response from another party I was dealing with. I am unsure if this is caused by human error, or if your communication system has its flaws. Review collected by and hosted on G2.com.

I like that my Rep answers my calls and that he follows up on things that need to be taken care of. Review collected by and hosted on G2.com.

I am still new to Asure so I am not sure what there is to dislike about the company. Review collected by and hosted on G2.com.

User friendly. Customer Service is great also. Review collected by and hosted on G2.com.

Nothing, it's great I haven't come across any issues. Review collected by and hosted on G2.com.

I love Deb my sales rep. She makes me feel that even my stupidest questions are good questions. She is always eager to assist. Review collected by and hosted on G2.com.

Some numbers have been entered incorrectly that has caused additional work on my and Assure's part. Review collected by and hosted on G2.com.

I enjoy how easy Asure makes my weekly payroll process. It works seamlessly from an Administrative standpoint and the response time to issues is very quick. Review collected by and hosted on G2.com.

When Asure aquired PayData the transition did not go well. It was hard to get a response in a timely manner and I often did not get a clear answer. In time that has steadily improved and I am pleased with our working relationship.

The only thing that I am still frustrated by is the Labor Law Poster service. We are supposed to get our posters automatically each year, along with additional posters that we purchase for our other locations. Every year I have to chase to get the posters, and when they arrive the additional posters are not included. So then I have to chase those a second time. Hopefully that goes smoother this year. Review collected by and hosted on G2.com.

They don't seem to screw up much with processing weekly payroll. Review collected by and hosted on G2.com.

We got switched to a new sales rep and payroll got screwed up at the end of the year and bonus time. Review collected by and hosted on G2.com.

Training has been amazing, the trainer Christy has been very helpful, patient and dilligent. Amounts of features included is outstanding compared with other providers. Review collected by and hosted on G2.com.

Onboarding process was slower and longer than anticipated and discussed with the sales team. Review collected by and hosted on G2.com.

You have a dedicated person that is always available and fast turn around time when there is a question. Review collected by and hosted on G2.com.

Can't think of one at this time. Thank you! Review collected by and hosted on G2.com.