Asure Reviews & Product Details - Page 30

Getting payroll out timely and super fast reaction time to questions, even at last minute. Covid has created so many more needs for communication and it is nice to know they did not miss a beat. Review collected by and hosted on G2.com.

Don’t do it! Review collected by and hosted on G2.com.

None. We left asure last oct. Review collected by and hosted on G2.com.

Take the worry of payroll off my hands. I really don't need to do anything but turn in the hours. Review collected by and hosted on G2.com.

Rarely is there someone available to answer the phone. If you leave a message, you rarely get a response. You are not given information on who else to talk to if you need immediate assistance. It takes too long to resolve issues and the follow up is terrible. I have to spend a great deal of time trying to get answers from the company. They have set up a garnishment incorrectly which overcharged my employee approximately $800 which meant that my employee had to go back to the agency for the money, this does not inspire confidence in my company with the employees. We were notified by the state that a tax report for a previous quarter had not been submitted. We received no follow up regarding why that happened or whether it had been resolved. We do not receive any copies of the tax reports, we only receive notice of failed direct deposits if we ask. If we stop payment on a check, we have to call for whether it has been processed or not. Review collected by and hosted on G2.com.

None that I did not have with our previous Vendor. Review collected by and hosted on G2.com.

We are a small business and had a small number of staff on payroll and a larger number of freelancers. Review collected by and hosted on G2.com.

Be sure you have processes in place for collecting timekeeping Review collected by and hosted on G2.com.

Timekeeping feeding into payroll. It has been very streamlined. Review collected by and hosted on G2.com.

The best thing about Asure HCM is that it's so user friendly. It doesn't take long to figure out how to use the program to someone who's never experienced using it before. It is very useful in day to day job tasks in your business. Review collected by and hosted on G2.com.

Asure HCM has a lot of features that they'll sell you on. On their face, these seem really great! Well I'm here to tell you that they're either not, or they straight up don't work. You end up paying for a database with good reporting mechanisms. Which is fine! But not worth what they charge you. Review collected by and hosted on G2.com.

This is easy and straight forward. It might have taken a few days for everyone to get used to this system, but once everyone became familiar with it, this has been a seamless transition. I do recommend this for an all in one way of being able to track time and accrued time for employees. Review collected by and hosted on G2.com.

Benefits: This has been a great way to organize everything in one. You can see the history of your time card while doing a leave request. There are a lot of options available. It is a great company portal for keeping track of your time. You can also see your company profile. If there are upcoming personal reviews, background, etc

Problems: As seen in the dislike. The major one is the server downtime. Almost happening once a week we have to contact our support staff to make manual changes to the time card due to server downtime. While the server is down for a minimum time (maybe 15 min), it is a hassle. If it is due to updates, they should occur during non business hours. Review collected by and hosted on G2.com.

That's just it - no problems get resolved - they just continue to accumulate Review collected by and hosted on G2.com.