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332 Asure Reviews
Overall Review Sentiment for Asure
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I like that it is straightforward to use. It has many capacities and abilities. The support team is great and able to assist pretty quickly as well. It is comparable to other companies such as Oracle. Review collected by and hosted on G2.com.
I would like to see a filter feature for reports. I know there is one for the general employee database. that would be useful in the reports section of the program. Review collected by and hosted on G2.com.
Their service teams are very "hands on" and walk each client through any obstacles they encounter, making even the complicated matters simple. Every representative we've worked with has always been accessible and responsive. Review collected by and hosted on G2.com.
We are still at the beginning of our partnership with Asure, but so far, they have exceeded all our expectations. As with any new vendor or partnership, there is a learning curve, but with Asure, that learning curve is significantly lower. Review collected by and hosted on G2.com.
Cost, it was more affordable than other companies when we shopped around. Review collected by and hosted on G2.com.
We have had many issues with customer service. Our rep in one conversation said to contact her for anything, but when we reached out to her, she was frustrated and annoyed with us! Review collected by and hosted on G2.com.
Program is pretty easy to work around; service is prompt.I can usually get my rep (Suzy Allen) in short order and she is always helpful. If she doesn't know the answer, she finds the answer for me. Review collected by and hosted on G2.com.
I can think of anything. Why do I have to dislike something? Review collected by and hosted on G2.com.
I am fairly new to PayPLUS, but Tammy has been a great help in getting me connected to the correct answers. She's very responsive. Review collected by and hosted on G2.com.
No API documentation, and no native app for the HR platform. Review collected by and hosted on G2.com.
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I liked that I got to speak to an actual person along the entire process and there was someone dedicated to my needs. Review collected by and hosted on G2.com.
The process was a little convoluted. I had to have my accountant generate several versions of documentation because requirements weren't totally clear upfront and I was being asked for things in a piece-milled fashion. Review collected by and hosted on G2.com.
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Payroll Specialist goes above and beyond to get our payroll processed promptly and accurately.
HR sends updates for policies and employment posters.
Assisted in applying for ERC tax credit. Review collected by and hosted on G2.com.
Tax resolutions sometimes take awhile but receive weekly communications. Review collected by and hosted on G2.com.