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331 Asure Reviews
Overall Review Sentiment for Asure
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Helpful and knowledgable representatives. They are flexible for firms that have payroll needs with idiosyncrasies. Review collected by and hosted on G2.com.
They have multiple platforms which might get confusing. Review collected by and hosted on G2.com.
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One of most helpful aspects of Asure's payroll platform is the ability to automate tasks and processes. It takes a little time to set up on the front end but it's well worth it. The processes that would normally consume a huge chunk of my morning now run overnight or in the background. Review collected by and hosted on G2.com.
The integrations could be better. The HCM platform and the timekeeping platform are separate systems so it makes it a little difficult at the bureau level to help a client navigate a potential issue with one call. Review collected by and hosted on G2.com.
Assure is very easy to use. There are lots of reports so easy to find most anything you are looking for about your payroll. It is reasonably priced also. Review collected by and hosted on G2.com.
There isn't anything that I dislike about Assure. Review collected by and hosted on G2.com.
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My representative Mark Varona provides anything that is needed for Accounts Management, Enrollment and answers questions quickly. Our Company has been with Asure for many years and we feel that the level of customer service is amazing. Review collected by and hosted on G2.com.
The only issue that we have sometimes is emailing invoices to us has hiccups once or twice a year. Once received we can turn them around but I need to do better at crossing it off my list each month or reching out when I do not see an invoice come over. Review collected by and hosted on G2.com.
The assure HR consulting team is amazing. They are so helpful and on top if it. Review collected by and hosted on G2.com.
its expensive and then to get reports done through payroll, everything is an extra expensive cost when that's not the case with other payroll systems. Review collected by and hosted on G2.com.
I love that my payroll specialist is always available.
I also love the advanced HR aspect Review collected by and hosted on G2.com.
I just wish the Advanced HR was an app not a link. Our employees seem to have issues with the link. Review collected by and hosted on G2.com.
Keeping employee records in one spot. It is easy to use and the customer support is great. Review collected by and hosted on G2.com.
The software is more robust than what we need. It has many features that we would not use as a small business Review collected by and hosted on G2.com.
There are countless resources to use via Asure's online library Review collected by and hosted on G2.com.
The cost is high and they lock you into a term contract. I was sold the product in the VERY early stages of a new business and it was too much of a cost that early on. I asked if I could cancel before any service was provided or payments issued and they wouldn't budge. I won't be continuing because that indicates they really only care about the money. I should have asked better questions about the contract and terms. Lesson learned. Review collected by and hosted on G2.com.