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8,466 Apollo.io Reviews
Overall Review Sentiment for Apollo.io
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I'm a huge fan of Apollo. io's extensive database of more than 250 million contacts (including verified email addresses and direct dials) has significantly increased both my prospecting speed and my ability to connect. Review collected by and hosted on G2.com.
Its features are so extensive that the platform can feel overwhelming for new users, and sometimes I find data inconsistencies that then require me to manually verify before I send anything important for outreach. Review collected by and hosted on G2.com.
I love that within the first week I could easily build out a sequence drip and get things started. Finding prospects, adding them to lists and sequences is very easy. Review collected by and hosted on G2.com.
The downside is integrating with Salesforce. There are so many options, it would be nice to have someone to aid this setup to ensure we are not creating dupes or emailing contacts dupe messaging! Review collected by and hosted on G2.com.
Apollo.io is an impressive platform that stands out. As someone who has navigated various sales and marketing tools, I found Apollo.io notably user-friendly. The intuitive interface makes it easy to access features without a steep learning curve. Whether you're searching for leads, managing contacts, or utilizing the built-in analytics tools, everything feels straightforward and well-organized.
When it comes to customer support, Apollo.io truly excels. Their support team is responsive and knowledgeable, ready to assist with any issues or questions. I appreciated the quick turnaround for responses and the support resources. I felt confident reaching out, knowing I would get the needed help. Review collected by and hosted on G2.com.
There are times reports take a while to generate and also have an error while generating leads, and I need to refresh the site multiple times. Review collected by and hosted on G2.com.
After trying several tools, Apollo stood out as the one that delivers - accurate data, effortless sequencing, and reliable reporting to drive improvements. With Apollo, we can enrich contact lists in seconds, saving hours of work and ensuring we connect with the right people. Its email and LinkedIn automation make our everyday outreach easier, while powerful reports provide clear insights into what’s working and where we can improve. Although it sometimes seems complex, their knowledge base and support make everything simple to implement. We also use Apollo to support our clients, and they love the results just as much as we do. It’s easy to implement all our ideas when we have such a powerful tool that truly has our back! Review collected by and hosted on G2.com.
Nothing. So far, everything has worked well, and most importantly – new updates are released every day, making things even better! Review collected by and hosted on G2.com.
Best because we can find all the features like finding contact email id's, contact numbers, company details, etc at one place. Review collected by and hosted on G2.com.
Sometimes the contact details for the prospects are inaccurate or not updated with their current job work. Review collected by and hosted on G2.com.
Having used most of the sales engagement solutions as a Sales Enablement and GTM Systems leader for the last 10 years (Salesloft, Outreach, Salesforce Engagement, insidesales.com, etc.), I truly feel that Apollo.io is a one-stop shop for all your sales engagement needs. It's super easy to set up and use, especially for pulling potential leads from LinkedIn and other social media platforms. The data enrichment for emails is a 10/10. This platform and extension are seriously the best out there.
Another aspect I truly loved about the product was the ability to set everything up on the freemium subscription. Once I was done experimenting, I upgraded to the professional plan to access the rest of the platform from additional credits to the dialer.
Additionally, even though I wasn't a paying customer at the time, I submitted a support request during the holiday season for an issue I was having. I received a response and resolution within 24 hours. This level of customer service, especially to a non-paying user during the holidays, truly speaks volumes about the company.
Highly recommended for startups to enterprise companies looking for a robust sales engagement solution. Review collected by and hosted on G2.com.
I would love the ability to pop out the Chrome extension into its own window for better multitasking. Additionally, I feel there's room for improvement in the call functionalities; specifically, I would appreciate features like the ability to transfer phone calls, add people to a call, and have push-to-conference functionality for call transfers. Review collected by and hosted on G2.com.
I love the user-friendly layout. It's always easy for me to navigate! I also like the easy-to-use filtering options. Apollo has a lot of functionality, even on the free plan, which made it super accessible for me as a small business owner. Review collected by and hosted on G2.com.
I find that a big portion of the "verified" emails still bounce or are invalid. This has led to a decrease in performance in my email campaigns. I've taken a break from using Apollo because of this issue, and gone back to manually finding emails. I only ever recieved a couple of unsubscribe-type responses from any email sent from Apollo, which was strange considering that my manually-sent emails normally sit at around 2-3% response with generally positive reception. My emails also started being marked as spam a couple weeks after starting with Apollo, even though I used the warm up and other safety features. Review collected by and hosted on G2.com.
We really appreciate that we can run our outgoing prospecting and our contact database in the same software platform. So far the data seems well checked and fairly complete. The more I use them the more I like the AI features. Review collected by and hosted on G2.com.
It take a lot of clicks to get things done. Not 100% the fault of the UI as there are so many filters that you can use to refine the data you are searching for. Onboarding did not start until 3+ weeks after we signed up and we had no idea how the process was going to go until we received an email weeks later. Review collected by and hosted on G2.com.
I like that Apollo is easy to navigate. The learning curve for me was maybe 15 mins to get started. I use it basically every day to get information or create email campaigns. It hooks up seamlessly to my CRM and email account as well so I can make sure things are being documented accurately. It was quick to set up, effective to use and overall a huge value add to my small team. Review collected by and hosted on G2.com.
Some of the information isn't up to date. Occasionally, even "verified" information isn't correct. Review collected by and hosted on G2.com.
Best thing about Apollo.io is when we open the linkedin profile of a particular person. It helps us to show the email and mobile number. and the customer support of the apollo.io is having quick and good response. Ease of implementation with apollo.io without LinkedIn premium account it helps to get the emails and mobile numbers. Review collected by and hosted on G2.com.
Dislike about Apollo.io is Frequency of using logins and the need for constant interaction with it's features may make it less appealing for users who prefer more passive tools. Review collected by and hosted on G2.com.