AnyRoad Pros and Cons

I was able to integrate AnyRoad with payment gateways and my websites easily and simply. What I didn't understand, the technical support team solved for me quickly. They were very helpful because we needed to get everything ready before the event. So their quick response was the least I expected from the AnyRoad team and so it was. Regarding its operation and features, the only thing I can say is that it correctly records the feelings of the guests and their experience at the event. Review collected by and hosted on G2.com.

In the 2 years I've been using AnyRoad to manage my clients' events, we've had no issues. It integrates well with other tools, and is flexible enough to adapt the configuration to any type of event. Review collected by and hosted on G2.com.

AnyRoad is a tool designed to manage all aspects of an event in an easy way. It integrates all the tools necessary for its operation and management. I can generate detailed reports with the data obtained by the platform and perform analysis of the user experience thanks to the feedback collected. Review collected by and hosted on G2.com.

It is not an easy tool to set up. Our first event managed from AnyRoad was the most difficult part. However, we always had the support of the technical team and the other platforms to make it work. Once it was set up and the APIs connected, it was very easy to manage. Review collected by and hosted on G2.com.

It offers a clear and detailed perspective of the data collected during an event. It facilitates sales and event management because the platform allows all types of integrations, either directly or through Zapier. We manage everything from a panel where we can also view the consumer response in real time. Without a doubt, a necessary tool to improve the management of the consumer experience and create memorable events. Review collected by and hosted on G2.com.

Implementation is not easy, it requires the assistance of software specialists. Another issue to consider is the periodic updates you have to make to the connectors or APIs. Review collected by and hosted on G2.com.

AnyRoad is easy to configure, it has a range of options to host any type of event. The graphs that are generated in real time are illustrative and revealing about user trends. The creation of reports is another function I value about this platform because it allows me to make a detailed report of the event and the consumer's response. Review collected by and hosted on G2.com.

The first steps are difficult, the implementation part. Connecting the APIs and carrying out tests to verify that everything works as it should is exhaustive, but it is all worth it once you have gone through that part, because all the data flows into graphs and reports. Review collected by and hosted on G2.com.

Setting up events is relatively easy. The platform has a wide variety of features, so it is easy for me to set up different types of events. Among these features are Webhooks integrations that allow sending the data collected by AnyRoad to third-party applications. These integrations are ready to be done and do not require coding. Review collected by and hosted on G2.com.

Costs per event vary. Sometimes virtual events are more expensive than on-site events or vice versa. Luckily, AnyRoad's sales team is always attentive to my messages and proposals. Review collected by and hosted on G2.com.

Improve customer experience. We have implemented AnyRoad in some campaigns and have received an increase in positive feedback regarding the overall consumer experience. It's a pretty nice solution for events and on-site marketing campaigns. Because they generate a lot of awareness and improve the reputation of the brand. Review collected by and hosted on G2.com.

Being such an innovative solution, I personally think that its use is subject to certain limitations. In my opinion it should continue to innovate and expand its functions to other industries. Review collected by and hosted on G2.com.

The insights was so helpful! It's helped us dial in our next experience! The ease of use was wonderful, the implementation and hands-on training was extremely appreciated. The customer support, customization options were absolutely easy to use. Nikita was our customer success manager and she was phenomenal! She was organized, thorough, and always made sure to advocate for us. We're going to continue to use Anyroad with our future experiences, but will limit it to our private events / bookings. Review collected by and hosted on G2.com.

The biggest obstacles we faced were: creating discount codes (we needed to reach out to Support anytime we needed discount codes), and the payouts were delayed - which defeated the purpose of our pre-sale. Another thing we needed to reach out to support about was blocking off certain time slots for specific dates. I also would have loved to see a gift card option of some sort. The app wasn't always reliable when it came time to showing the experiences or creating bookings. We often had to toggle between the web app frequently.

My other suggestion was to be able to support marketing automation integration. I was really hoping to be able to automatically integrate our customer data with our Hubspot platform. They initially offered to have someone help, but it didn't seem like it was a big priority for him. Review collected by and hosted on G2.com.

It has a well-structured platform, from which I can observe metrics and obtain insights from our event. No matter where I am, I receive the data collected on the spot in real time directly on my computer. Review collected by and hosted on G2.com.

The service has not presented any failures. Which is expected from tools like AnyRoad since they have to be active 24/7 and for which I congratulate their team for making it possible. Review collected by and hosted on G2.com.

It was very easy to use, smooth process and it shows a high level of competency from its users/ employees who designed it Review collected by and hosted on G2.com.

Customer support can be better, but decent Review collected by and hosted on G2.com.

The platform is easy to use, easy to set up. Great customer care with speedy responses to questions. There also seems to be a lot of listening to clients and progressing the platform to meet increasing demands. Review collected by and hosted on G2.com.

We have had some glitches, that I owuld not have expected as the platform is already widley used, hoever the team are working to resolve these.

There are restirictions when creating a private event and the ability to turn that info in to a BEO to enable the operations team to run that event. Formatting is the big issue. Review collected by and hosted on G2.com.