Best Tour Operator Software
Tourism companies that organize guided tours use tour operator software to manage customer information, tour information, and back-office activities. This type of software helps tour operators keep track of organizational aspects of tours such as scheduling, itinerary, meals, and more. Additionally, it tracks tourists and attendance, as well as employee tasks and activities. Advanced solutions offer map display and mileage calculator features. Tour operators are able to leverage this type of software to manage costs, expenses, and revenues.
Tour operator software integrates with travel agency solutions and with booking websites to facilitate reservations. Even though back-office features are provided by most solutions, integration with accounting and CRM solutions is also offered.
To qualify for inclusion in the Tour Operator category, a product must:
Best Tour Operator Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of tour operato
- Owner
- Leisure, Travel & Tourism
- Recreational Facilities and Services
- 90% Small-Business
- 10% Mid-Market
6,153 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory m
- Owner
- Leisure, Travel & Tourism
- Hospitality
- 96% Small-Business
- 4% Mid-Market
1,336 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Bókun is the leading booking management technology and reservation software built specifically for tours and activities operators. >Get your tour business online Bookable one-click website genera
- Leisure, Travel & Tourism
- 78% Small-Business
- 11% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Xola is the only unified booking, sales, and marketing platform for tour operators and attractions. ① Manage bookings anywhere (online, over the phone, in person, or from a reseller) with real-time
- CEO
- General Manager
- Entertainment
- Leisure, Travel & Tourism
- 73% Small-Business
- 24% Mid-Market
3,956 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AnyRoad is the leading events & experiential marketing platform for consumer brands. Our platform enables brands to significantly increase the impact of experiential marketing, transforming consu
- Food & Beverages
- Leisure, Travel & Tourism
- 47% Small-Business
- 42% Mid-Market
1,399 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Safari Portal is a super easy to use and efficient itinerary builder platform created by travel consultants for travel consultants. The system allows you to create visually stunning itineraries and pr
- Leisure, Travel & Tourism
- 90% Small-Business
- 2% Mid-Market
5 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Beyond reservations, FareHarbor is a complete business management platform
- Leisure, Travel & Tourism
- 84% Small-Business
- 14% Mid-Market
3,472 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & att
- Leisure, Travel & Tourism
- 90% Small-Business
- 10% Mid-Market
1,310 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps ar
- Leisure, Travel & Tourism
- 86% Small-Business
- 14% Mid-Market
2,131 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TRYTN is an online booking and centralized reservation management system for tour and activity businesses. The simple, intuitive interface means setup can be completed in minutes. Businesses increase
- Owner
- Leisure, Travel & Tourism
- Recreational Facilities and Services
- 90% Small-Business
- 10% Mid-Market
2,730 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Travefy helps travel advisors, tour operators, and travel professionals save time, impress clients, and sell more by creating beautiful client itineraries or proposals with simple tools including: •
- Leisure, Travel & Tourism
- Information Technology and Services
- 64% Small-Business
- 50% Mid-Market
1,971 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Turitop is a company dedicated to the web development, reservation system and technological advice for restaurants and tourist attractions.
- 40% Enterprise
- 40% Small-Business
184 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The payment platform for travel companies. WeTravel is the best way to collect money and manage bookings for custom group tours and custom FIT proposals. Why do travel professionals use WeTravel? L
- 71% Small-Business
- 14% Enterprise
3,007 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Integrated office automation system for travel agencies. Orders and Quotations Tracking, Direct Sales, and more.
- 71% Small-Business
- 14% Mid-Market
957 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A revolutionary booking experience. Our game-changing booking platform TripBuilder makes your life easier while creating an entirely new customer experience for your client. Plan and book end-to-end
- Leisure, Travel & Tourism
- 57% Small-Business
- 29% Mid-Market
641 Twitter followers
Learn More About Tour Operator Software
What is Tour Operator Software?
Tour operator software manages the entire operational hub of a tour company. These solutions are multifaceted and take over the vast majority of back-office functionality necessary to run an efficient operation. The capabilities of a tour operator solution range from issuing customer quotes to activity scheduling and everything in between. Agencies and companies that create tour packages have to be able to pivot and adapt according to customer wants and competitive opportunities. A flexible tour operator tool can facilitate the use of the software across a variety of industries: airline, park, hotel, or other public attraction.
Tour operator software unifies business operations into one platform, bringing efficiency in terms of both cost and overall time spent on managing tour package offerings. Tasks like entering travel package rates, enforcing rules specific to the agency and relevant companies, updating accepted payment methods, and adhering to cancellation policies are automated with the software. Buyers should evaluate which existing business policies need improvement and then look for tour operator software that will make those improvements happen.
Key Benefits of Tour Operator Software
- Consolidate operation data
- Produce accurate customer quotes
- Drive marketing efforts
- Increase bookings
Why Use Tour Operator Software?
Tour operator software is very useful for a variety of tourism-based businesses, as they can improve marketing efforts, consolidate data, drive more bookings, and improve the efficiency with which the business is run.
Increase Bookings — Bookings are the lifeblood of any tourism-based business. In competitive, high-traffic areas, a tour operator needs the means to distinguish their business. One of the best ways to do that is to increase online visibility as well as the ease with which a business allows tourists to book activities and tours on its site. The booking engine features that tour operator solutions come equipped with are vital to accomplishing that goal, streamlining the process of making tours available on the operator side, as well as increasing the ease with which customers can book tours on the other side.
Marketing Efforts — The data gathered through the tour operator platform can help to drive marketing efforts for tour operators and activity providers. These solutions also often integrate with social media platforms, creating a more seamless avenue for digital marketing content.
Automate Processes — The process automation that tour operator software conducts allows businesses to be more efficient and effective in their operations. From automating the entire bookings process, including tour availability, to sending confirmation and reminder emails, tour operator software improves many aspects of the business.
Who Uses Tour Operator Software?
Tourism companies of all types use tour operator software to run their businesses. These may include activity providers, tour operators, tourism offices, and more.
Tour Operators — Tour operators use these solutions to manage every aspect of the tour scheduling and booking process, in addition to handling payments and running back office operations. Tour operators looking to sell their tours will want a tour operator solution with prebuilt connections to the major third-party booking channels like Expedia, Viator, and more.
Activity Providers — Activity providers, or companies who provide tourist activities like zip-lining or ATV rides use tour operator software in much the same way as tour operators. They allow customers to book their activities through the booking engine and leverage the prebuilt channel connections to promote their activities on third-party sites. Certain solutions may be specifically built for activities providers that offer things like diving, hiking and trekking, paragliding, and more.
Tour Office — Tour offices use tour operator solutions to centralize all tourism-related activity and act as the place for tourists to vet, select, and ultimately book activities in the area.
Tour Operator Software Features
Tour operator software often contains, but is not limited to, the following features:
Payments — This feature handles payment processing directly within the application. Handling payments directly within the tour operator solution streamlines the back-end processes that accompany customer bookings through the application.
Partner Bookings — This feature handles the tracking of bookings made through partners and affiliates. The partner bookings management feature ensures that a business has an accurate overview of what bookings are coming through which channels and helps guarantee easy and correct payment handling.
Mobility — Many tour operator software vendors are now offering mobile versions of their applications. This feature allows business owners and operators to manage the entirety of their business on the go, having no need to tether themselves to the office. The mobility afforded by the mobile application can drive increased customer interaction as well, allowing management to be more hands-on in what is a service-intensive business.
Reporting — Create detailed prebuilt and customizable reports based on company data.
Waivers — Handling waivers is an important part of protecting a tour business. Certain tour operator solutions include the capability to handle digital waivers, typically a product of an integration with a specific waiver software.
Resource Allocation — A key part of running a tourism operation is the inventory. Tour operator solutions often include features designed provide an overview of all of inventory, including what’s in use, what’s being repaired, and more.
Ticketing — This feature allows users to create and send tickets to customers for events.
Booking Engine — One of the most important features housed in a tour operator solution, the booking engine allows customers to view, select, and purchase available tours through the application. The booking engine is the front end of the business, allowing tour operators to generate revenue 24/7 through all channels. The booking engine often contains analytics capabilities so that tour operators can produce data-driven strategy with measurable results.
Additional Tour Operator Software Features
Coupons and Gift Cards — This feature allows operators to create coupons for customers to use on their products and tours.
Permission and Access Management — Using this, tour operators can set different access and permission levels for the various members of their staff. Certain staff don’t need full access to every part of the application, while others do in order to perform their jobs effectively.
Integrations — A key feature of tour operator software, various integrations are offered by most solutions to flesh out any functionality they don’t offer or to build in complementary functionality. Effective tour operator software integrates with third-party systems like CRM software, payment gateway software, and accounting software.
