Video Reviews
Agility: The PR Service That Finally Does it All
367 Agility PR Solutions Reviews
Overall Review Sentiment for Agility PR Solutions
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The support team really goes out of its way to help you with any question. They have a great database with lots of useful information. Review collected by and hosted on G2.com.
The platform could be a little more intuitive but overall, it's good. Review collected by and hosted on G2.com.
Team noted that with sufficient time and effort there is a relatively usefull database for outreach. Review collected by and hosted on G2.com.
Requires long-term contracts (12 mo) AND a 90 day cancellation period. So if you don't remember within month 9, and why would you, to cancel then you get renewed for another 12 months. 30 Day cancellation sure but 90 days on 12 months felt like it was so that customers don't realize in time to avoid a second year. We don't have a regular use for the platform but it doesn't provide for month to month billing and so we end up paying for something that is now not used. We'll make a second effort to utilize in 2023 since we're paying for it but would rather pay for it on a month to month or even quarterly basis as it fits our outreach needs. Review collected by and hosted on G2.com.
Agility is comprehensive and updates changes rapidly. Review collected by and hosted on G2.com.
Few formatting options for exports and it's a bit clunky to convert publication only lists to contact lists. Review collected by and hosted on G2.com.
I like the access to regularly updated media lists, the ease with which to find journalists, and I really like the influencer streams! Review collected by and hosted on G2.com.
Nothing to complain about! We are very happy with the service to date. Review collected by and hosted on G2.com.
We love how easy it is to use! We have been using Agility PR Solutions for a number of years and as they have been doing improvements, and adding more services, and it can only get better! It's a service that we could not go without! Review collected by and hosted on G2.com.
There is not really anything that we do not dislike about the service. Review collected by and hosted on G2.com.
I like the customer service best with Agility. My representative is always responsive and easily answers all my questions. I also like the live chat feature. It's so nice always knowing someone is there to answer whatever questions I may have. Review collected by and hosted on G2.com.
One thing I wish Agility had was a zip code radius. My coworkers have seen this on other media monitoring platforms. This feature allows list-making to be easier and more efficient. Review collected by and hosted on G2.com.
Being able to search for media. Account team is very responsive. Review collected by and hosted on G2.com.
Exporting reports is tricky and the chat support is very slow. I'm still navigating the platform and dont find it as intuative as I thought it would be. Review collected by and hosted on G2.com.
The representative Billie Jo has been amazing from the beginning! She is responsive, helpful and knowledgeable. The training was easy even though I felt intimidated getting started, but between the trainer and Billie Jo, I am becoming very confident working the program. Review collected by and hosted on G2.com.
Once you learn the terminology the program uses, it becomes easier. I don't know if there is a simpler approach for that, but one never knows! Review collected by and hosted on G2.com.
The platform is extremely user-friendly and highly customizable to your needs. Review collected by and hosted on G2.com.
A little overwhelming at first, but once you dig in to the features you can reap the benefits. Review collected by and hosted on G2.com.
The ability to create targeted lists are great... a great way to organize everything. Review collected by and hosted on G2.com.
The UX experience could definitely be better. It's a little more difficult than other services to search. Review collected by and hosted on G2.com.
