Video Reviews
Agility: The PR Service That Finally Does it All
367 Agility PR Solutions Reviews
Overall Review Sentiment for Agility PR Solutions
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I like that there is a team standing by to update contacts continually, especially given that they will help find contacts/outlets that are more "niche" if requested. Review collected by and hosted on G2.com.
The process for exporting a list, cleaning the list, and then reuploading to Agility is very clunky. Review collected by and hosted on G2.com.
reporting/data was helpful to understand how many people received messages Review collected by and hosted on G2.com.
ability to see social metrics in the tool after someone picked up content Review collected by and hosted on G2.com.
The support is top notch - whether calling Agility helpdesk on the phone or just emailing through changes that need to be made to contacts we hear back from who have left roles for example.
The import press release function is a good innovation, and I look forward to more like that.
Warnings about system updates are handy too, and maintenance is always outside of work hours. Review collected by and hosted on G2.com.
The process of sending releases can get fiddly. The html editor could be improved. I don't know anything about coding - but I do know desktop publishing - and what I end up with after importing a document can end up looking like a mess ad therefore spoil my efforts fiddling about on MS Word before uploading. This is especially true with multiple images, and particularly captions, which are treated as images and often cropped.
The info that is available on outlets is often lacking too - would be great to see more consistent representation of circulation/unique monthly visitors/full page advertising costs but appreciate this is not always possible. Review collected by and hosted on G2.com.
Very easy to set up an email and the ability to pick and choose your mail list. Review collected by and hosted on G2.com.
The number of people on Agility's database who are unaware they are on it and ask us not to send them further emails, which is embarrasing. Review collected by and hosted on G2.com.
I really like the filter options and the fact that it tells you the potential audience of an outlet Review collected by and hosted on G2.com.
Needs more journalist that cover Africa or write about Africa. The outlets they do have are quite gneric i.e info@xyz.co Review collected by and hosted on G2.com.
Ease of use with it's interface. Friendly & informative customer support staff. Up to date with keyword tracking for media searches. Review collected by and hosted on G2.com.
The interface load time can be slow at times. It could take up to 30 seconds to load up. Review collected by and hosted on G2.com.
Extremely intuitive, easy to navigate and the team is extremely responsive. Review collected by and hosted on G2.com.
I do miss the easy access to PRNewswire and/or a national news wire service. Review collected by and hosted on G2.com.
Customer Service is Excellent. Whenever I have a question Julia is always there to answer at any time. I appreciate this very much. Review collected by and hosted on G2.com.
Sometimes everything is not always captured and some clipping are missed. Review collected by and hosted on G2.com.
email reports on coverage, large database for journalists Review collected by and hosted on G2.com.
cannot find relevant journalists due to restrictive categories that are not relevant for my field, not all coverage is picked up, so I have to rely on Google to find all coverage Review collected by and hosted on G2.com.
