Agility PR Solutions Reviews & Product Details - Page 31

We decided to go with AgilityPR because we would have an analyst assigned to our account. No matter how good natural language processing is, nothing beats the human touch. We appreciate the personalized customer service we receive. But even more than that, we like having a partner who is willing to be innovative in how they work with us. Review collected by and hosted on G2.com.

This is a very minor dislike, but the graphics that are used for some of our reports could be enhanced. Review collected by and hosted on G2.com.

I like the monitoring systems where I can go in after an email has been sent and find the exact name and email of the reporter who opened the email.

Also, customer service is very quick to return emails and address issues. Review collected by and hosted on G2.com.

Most times, there are quite a few bounce backs, indicating to me that the lists are not kept too current.

I find the system not so intuitive and lists not so easy to edit. I'd like to be able to add my own contacts easily to an established list and haven't found that option yet (truth be told though, I don't have a lot of time to tinker with the product).

Also, my reach out to Agility journalists has not yet (after three+ years) resulted in any coverage or relationship building. Review collected by and hosted on G2.com.

I like the depth of journalists and publications available on the database. The search function is very efficient with good subject areas covered. Review collected by and hosted on G2.com.

There is a lot of duplications of journalists on the site, in particular with Welsh media Review collected by and hosted on G2.com.

I really appreciate being able to build media list for any region in the world. Contacts are generally well selected and well updated. Review collected by and hosted on G2.com.

I miss more details in the area of expertise of journalists. Domains are too large. For example within environment, I would like to be able to identify areas i.e energy, ocean, climate change, etc Review collected by and hosted on G2.com.

The search feature is incredible intuitive - it functions like you would hope a contact database might. As a professional often tasked with finding outlets that cover a particular topic, or curating a list of media in a hyper-targeted location, being able to search as such has changed the way I create media lists. I no longer feel like I am potentially missing out on outlets because I'm not aware of them offhand, because instead of searching each outlet individually for the correct beat reporter, Agility is helping to do the work for me by pulling in the right contact from the right outlets - some that I hadn't thought of immediately. While I don't rely on Agility to create media lists entirely, it gets me at least 80% of the way there in just a few minutes - a valuable, time saving tool that is proving to be my secret weapon! Review collected by and hosted on G2.com.

Perhaps not so much a dislike as it is a feature we don't utilize is the mass targeted distribution. Because we stick to the old school approach of sending pitches individually, I don't suspect we as an agency will get much use out of the distribution tool. Review collected by and hosted on G2.com.

I like how easy it is to search for journalists by name, outlet, coverage area, location, etc. Lots of valuable info. Review collected by and hosted on G2.com.

The interface isn’t as sleek as others that I have used. Review collected by and hosted on G2.com.

The ability to create targeted media lists for a specific region or city in the world. Review collected by and hosted on G2.com.

I think that in this day and age, writers shouldn't be receiving communication via fax (obsolete). So when I receive a message saying that my communication didn't go through to a fax, I'm wondering why the list had a fax number in the first place. I think the technology headers don't get updated to reflect newer trends in the industry. They're still the same and it's still under the broad "Computing" header (very 90s). What about "Enterprise Analytics", "Mobility", "Internet of Things", "Artificial Intelligence", "Digital Transformation", etc. etc. Review collected by and hosted on G2.com.

I love how user friendly this site is. It is easy to navigate and a total run through takes less than 15 minutes. Review collected by and hosted on G2.com.

I do not like how agility does not automatically update contact info that already exists in my lists. If an email goes inactive, I would like to know so I do not get many emails bouncing back. Review collected by and hosted on G2.com.

Agility is by far the simplest and most intuitive media solutions platform our agency has used so far. We love the way Agility is designed and set up, and that it is so easy to follow. It is just so accessible! Review collected by and hosted on G2.com.

We do wish that there was an affordable monitoring component. Review collected by and hosted on G2.com.

The targeting features were fine; most of the reporters I was looking for were there. Review collected by and hosted on G2.com.

Shady 90-day auto-renew - poor business practice. Review collected by and hosted on G2.com.