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AdvancedMD Reviews & Product Details

Shehan S.
SS
Billing Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AdvancedMD?

Ease of access to patient profiles and other patient related inquiry Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Speed at times when using the insurance tab Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

It solves the entire process of billing a patients profile Review collected by and hosted on G2.com.

AdvancedMD Overview

What is AdvancedMD?

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.

AdvancedMD Details
Languages Supported
English
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Seller Details
Year Founded
1999
HQ Location
South Jordan, UT
Twitter
@advancedmd
46,960 Twitter followers
LinkedIn® Page
www.linkedin.com
674 employees on LinkedIn®

AM
Overview Provided by:

Recent AdvancedMD Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"BEST SOFTWARE FOR BILLING"
Once you have set up the system, it is easy to navigate. It is easy to post, and it is easy to run reports. Everything in the system is time and us...
Zain M.
ZM
Zain M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Unlocking Efficiency and Excellence: Exploring the Advanced Features of AdvancedMD"
AdvancedMD: Empowering New Billers with Seamless Onboarding through Demo Videos
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"AMD Billing"
being a user of over 10 years I would say I like all about it, from the appointment level to claim to post via ERA TO Manual posting windows, that'...
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AdvancedMD Media

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Video Reviews

61 out of 62 Total Reviews for AdvancedMD

3.6 out of 5
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61 out of 62 Total Reviews for AdvancedMD
3.6 out of 5
61 out of 62 Total Reviews for AdvancedMD
3.6 out of 5

AdvancedMD Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AdvancedMDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about AdvancedMD?

Once you have set up the system, it is easy to navigate. It is easy to post, and it is easy to run reports. Everything in the system is time and user stamped so it is also easy to track who did what and when. This is a great feature for accountablity. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I would like to be able to run more inclusive reports. A lot of the reports available, you have to piece together. They do have options for this at an additional charge, but if you do not want to spend that extra money for this feature, then you are left to run multiple reports. Review collected by and hosted on G2.com.

Recommendations to others considering AdvancedMD:

I have used many different medical systems, and this is by far the best for billing and reporting. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

There are not many problems that I am currently solving with AdvancedBilling but there is a team that can help you via phone or chat. There are some issues that I would like resolved faster than they are resolved but that is more of a me issue than an advancedBilling issue. Review collected by and hosted on G2.com.

Megan C.
MC
Back Office Medical Assisant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about AdvancedMD?

It easily transfers information from the EMR system that my office uses to create patient charts, scan attachments, and upload information. Scheduling is also very easy and customizable to codes and insurances. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

There tends to be many tabs to click through for certain features. For example, if I want to print a schedule, I have to at least click through 3 tabs. There is also a limited hover option for when reading longer titles. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

It is helping with the ease of scheduling and patient intake in a method that is highly customized in a secure system. Once a template or process is made, it immediately implements into the system. Many functions are also paperless and great for both patients and providers. Review collected by and hosted on G2.com.

Zain M.
ZM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AdvancedMD?

AdvancedMD: Empowering New Billers with Seamless Onboarding through Demo Videos Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

As such i did not find any reason of dislike Advance MD Even i was happy with that software Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

Transparency at Its Finest: Exploring the Excellence of AdvancedMD in Healthcare Management Review collected by and hosted on G2.com.

IH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about AdvancedMD?

You can schedule patients appointments overweeks Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I don't like the pop up aspect of the app Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

Advanced patient scheduling, provider view and user friendly interface Review collected by and hosted on G2.com.

LD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AdvancedMD?

to the complete RCM in one place. the level of usage while working in day training process customer service has been easy Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I would like to have an onboarding representative to help with new hires or someone coming onboard just to train them there first day Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

it would be wonderful if I could call someone for help. the live chat is a great feature however some things are better when speaking to get the question or concern over Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AdvancedMD?

Unfortunately, we experienced zero upsides. Honestly, everything was terrible in our experience. Since there were no positives, I am just going to keep typing here to get past the character limit. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

The onboarding process was poorly executed and managed by their team. They consistently dropped the ball across training and customer service. The "customer success" person quit the company; we weren't informed, and it took almost two weeks for them to tell us (we had to ask). We had no dedicated support to finish our onboarding, and the person barely communicated when we did. We had no idea where we were. Their management was of no help either. I found their CEO's e-mail, and she didn't react very well to my complaints, etc. Their software is antiquated and not very user-friendly. We made recommendations on various weak points, and those recommendations were ignored. Their teams work in silos and fail to communicate appropriately. We were required to pay a $5,000+ minimum, and they treated us like trash. Unless you're forced to use them, I would advise you to use anyone but them. Avoid at all costs. We lost millions because they couldn't get their crap together, and that's a fact. I should sue them! Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

We tried to use AMD as an EHR and Clearinghouse and we couldn't get it to process our claims. Nothing but problems from the start to the finish and then we quit and paid a penalty. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AdvancedMD?

Somewhat able to customize templates. Healthwatch feature (able to set reminders for continuing care). Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Everything. The entire system needs to be torn down. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

It does not solve any problems. It constantly creates new ones. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about AdvancedMD?

being a user of over 10 years I would say I like all about it, from the appointment level to claim to post via ERA TO Manual posting windows, that's pretty much any doctor's offices make use of bringing in more revenue. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

the newest could-based features, icons are replaced on a vertical way with a pop-up, UI Should be the older version which I like most about. hope it will improve very soon Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

For medical billing, clearinghouse reports, rejections, exclusions, AR Reimbursement reports, collection worksheets, and much more a provider to the hospital must use porduct Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about AdvancedMD?

The reporting is something that I enjoy. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I dislike the uploading of the documents and where to enter the encounters. Review collected by and hosted on G2.com.

Recommendations to others considering AdvancedMD:

I love the scheduling portion of Advanced MD along with the ease of navigating. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

The reporting is one of the main reasons we switched over. Review collected by and hosted on G2.com.

Faysal A.
FA
Physiotherapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AdvancedMD?

It's hands-on ready to upload billing facility with updated diagnosis codes and CPT. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Slowness during low bandwidth. It tends to stop during the time of internet slowness. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

I have done Opthalmology billing without any problem to upload CMS 1500 form to the insurance. Review collected by and hosted on G2.com.