# AdvancedMD Reviews **Vendor:** AdvancedMD **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 63 ## About AdvancedMD AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app. ## AdvancedMD Pros & Cons **What users dislike:** - Users report significant **billing issues** , feeling neglected and mistreated during a poorly managed onboarding process. (1 reviews) - Users experience significant **communication issues** with AdvancedMD, leading to frustrating onboarding and poor customer support. (1 reviews) - Users express frustration over **delays** in onboarding and support, leading to significant operational challenges and dissatisfaction. (1 reviews) - Users find AdvancedMD to be **expensive** with inadequate support, leading to significant frustrations during onboarding. (1 reviews) - Users experience **inefficient workflows** due to poor onboarding and lack of communication from the support team. (1 reviews) - Users report **insufficient training** and poor communication during onboarding, leading to frustration and unmet expectations. (1 reviews) - Integration Issues (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) - Payment Issues (1 reviews) ## AdvancedMD Reviews ### 1. AdvancedMD Processed My Patients’ PHI Without a BAA — Then Claimed No Federal Responsibility **Rating:** 0.0/5.0 stars **Reviewed by:** Michael M. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about AdvancedMD?** I cannot identify any upside given that AdvancedMD processed my patients’ protected health information without a valid Business Associate Agreement in place. **What do you dislike about AdvancedMD?** AdvancedMD processed my patients’ protected health information without a valid Business Associate Agreement in place with my practice — a direct violation of HIPAA. When this was raised in litigation, AdvancedMD’s own representative submitted a sworn declaration stating that the company does not require direct BAAs from covered entities and considers itself merely a platform vendor with no direct federal responsibility to the covered entity whose patient data it is processing. As a HIPAA covered entity, I am federally required to have a BAA with every business associate that handles my patients’ PHI. AdvancedMD’s position — that they bear no direct obligation — does not eliminate my federal liability. It simply means they were processing protected health information under no agreement and with no accountability. I am currently in active litigation over this conduct. **What problems is AdvancedMD solving and how is that benefiting you?** They are not solving any problems. Their platform processed my patients’ PHI without a BAA, and they are now using litigation to avoid accountability for that fact. My practice has been unable to operate normally since January 2026 as a direct result of the conduct involving AdvancedMD. ### 2. Dreadful onboarding process, terrible training, absolutely worst customer service and support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about AdvancedMD?** Unfortunately, we experienced zero upsides. Honestly, everything was terrible in our experience. Since there were no positives, I am just going to keep typing here to get past the character limit. **What do you dislike about AdvancedMD?** The onboarding process was poorly executed and managed by their team. They consistently dropped the ball across training and customer service. The "customer success" person quit the company; we weren't informed, and it took almost two weeks for them to tell us (we had to ask). We had no dedicated support to finish our onboarding, and the person barely communicated when we did. We had no idea where we were. Their management was of no help either. I found their CEO's e-mail, and she didn't react very well to my complaints, etc. Their software is antiquated and not very user-friendly. We made recommendations on various weak points, and those recommendations were ignored. Their teams work in silos and fail to communicate appropriately. We were required to pay a $5,000+ minimum, and they treated us like trash. Unless you're forced to use them, I would advise you to use anyone but them. Avoid at all costs. We lost millions because they couldn't get their crap together, and that's a fact. I should sue them! **What problems is AdvancedMD solving and how is that benefiting you?** We tried to use AMD as an EHR and Clearinghouse and we couldn't get it to process our claims. Nothing but problems from the start to the finish and then we quit and paid a penalty. ### 3. BEST SOFTWARE FOR BILLING **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about AdvancedMD?** Once you have set up the system, it is easy to navigate. It is easy to post, and it is easy to run reports. Everything in the system is time and user stamped so it is also easy to track who did what and when. This is a great feature for accountablity. **What do you dislike about AdvancedMD?** I would like to be able to run more inclusive reports. A lot of the reports available, you have to piece together. They do have options for this at an additional charge, but if you do not want to spend that extra money for this feature, then you are left to run multiple reports. **Recommendations to others considering AdvancedMD:** I have used many different medical systems, and this is by far the best for billing and reporting. **What problems is AdvancedMD solving and how is that benefiting you?** There are not many problems that I am currently solving with AdvancedBilling but there is a team that can help you via phone or chat. There are some issues that I would like resolved faster than they are resolved but that is more of a me issue than an advancedBilling issue. ### 4. Exceptional EMR System **Rating:** 4.0/5.0 stars **Reviewed by:** Megan C. | Back Office Medical Assisant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about AdvancedMD?** It easily transfers information from the EMR system that my office uses to create patient charts, scan attachments, and upload information. Scheduling is also very easy and customizable to codes and insurances. **What do you dislike about AdvancedMD?** There tends to be many tabs to click through for certain features. For example, if I want to print a schedule, I have to at least click through 3 tabs. There is also a limited hover option for when reading longer titles. **What problems is AdvancedMD solving and how is that benefiting you?** It is helping with the ease of scheduling and patient intake in a method that is highly customized in a secure system. Once a template or process is made, it immediately implements into the system. Many functions are also paperless and great for both patients and providers. ### 5. Unlocking Efficiency and Excellence: Exploring the Advanced Features of AdvancedMD **Rating:** 5.0/5.0 stars **Reviewed by:** Zain M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2024 **What do you like best about AdvancedMD?** AdvancedMD: Empowering New Billers with Seamless Onboarding through Demo Videos **What do you dislike about AdvancedMD?** As such i did not find any reason of dislike Advance MD Even i was happy with that software **What problems is AdvancedMD solving and how is that benefiting you?** Transparency at Its Finest: Exploring the Excellence of AdvancedMD in Healthcare Management ### 6. Advanced MD **Rating:** 5.0/5.0 stars **Reviewed by:** Ibrahim H. | Medical Office Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about AdvancedMD?** You can schedule patients appointments overweeks **What do you dislike about AdvancedMD?** I don't like the pop up aspect of the app **What problems is AdvancedMD solving and how is that benefiting you?** Advanced patient scheduling, provider view and user friendly interface ### 7. Admin LDiaz **Rating:** 5.0/5.0 stars **Reviewed by:** Lo'ren D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about AdvancedMD?** to the complete RCM in one place. the level of usage while working in day training process customer service has been easy **What do you dislike about AdvancedMD?** I would like to have an onboarding representative to help with new hires or someone coming onboard just to train them there first day **What problems is AdvancedMD solving and how is that benefiting you?** it would be wonderful if I could call someone for help. the live chat is a great feature however some things are better when speaking to get the question or concern over ### 8. The opposite of intuitive, glitchy, constant system wide failures, abysmal IT support, overpriced. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about AdvancedMD?** Somewhat able to customize templates. Healthwatch feature (able to set reminders for continuing care). **What do you dislike about AdvancedMD?** Everything. The entire system needs to be torn down. **What problems is AdvancedMD solving and how is that benefiting you?** It does not solve any problems. It constantly creates new ones. ### 9. User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Shehan S. | Billing Associate, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about AdvancedMD?** Ease of access to patient profiles and other patient related inquiry **What do you dislike about AdvancedMD?** Speed at times when using the insurance tab **What problems is AdvancedMD solving and how is that benefiting you?** It solves the entire process of billing a patients profile ### 10. AMD Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about AdvancedMD?** being a user of over 10 years I would say I like all about it, from the appointment level to claim to post via ERA TO Manual posting windows, that's pretty much any doctor's offices make use of bringing in more revenue. **What do you dislike about AdvancedMD?** the newest could-based features, icons are replaced on a vertical way with a pop-up, UI Should be the older version which I like most about. hope it will improve very soon **What problems is AdvancedMD solving and how is that benefiting you?** For medical billing, clearinghouse reports, rejections, exclusions, AR Reimbursement reports, collection worksheets, and much more a provider to the hospital must use porduct ### 11. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about AdvancedMD?** The reporting is something that I enjoy. **What do you dislike about AdvancedMD?** I dislike the uploading of the documents and where to enter the encounters. **Recommendations to others considering AdvancedMD:** I love the scheduling portion of Advanced MD along with the ease of navigating. **What problems is AdvancedMD solving and how is that benefiting you?** The reporting is one of the main reasons we switched over. ### 12. Advanced MD is great cloud based billing software for the Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Faysal A. | Physiotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **What do you like best about AdvancedMD?** It's hands-on ready to upload billing facility with updated diagnosis codes and CPT. **What do you dislike about AdvancedMD?** Slowness during low bandwidth. It tends to stop during the time of internet slowness. **What problems is AdvancedMD solving and how is that benefiting you?** I have done Opthalmology billing without any problem to upload CMS 1500 form to the insurance. ### 13. Automated Medical Charting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about AdvancedMD?** It has all kinds of features that make keeping records and synchronizes eih all Advancemd procuts which makes it rrally useful. From scheduling patientsto keeping their charts and patient forms well organized. This software makes it really easy for my job. **What do you dislike about AdvancedMD?** There are sometimes errors I run into that don't have a way for the user to know what's wrong. Also, the scanning portal does not support my printer which is not great. **What problems is AdvancedMD solving and how is that benefiting you?** It really solves my having to deal with more than one software. I can keep track of my patient files as well as scheduling and messaging. It hhas really improved our offices workflow and saves us time in the end. ### 14. Love AdvancedPM **Rating:** 5.0/5.0 stars **Reviewed by:** Caprice R. | President/Owner of my business, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about AdvancedMD?** The system has a lot of benefits and cool features. It has a lot of reports—audit logs for just about every move in the system. **What do you dislike about AdvancedMD?** I DO NOT like the new format they went to recently. They have moved the patient information on the left-hand side. This means a lot of extra clicks and steps. I wish they would go back to the older format as many other users would like. **What problems is AdvancedMD solving and how is that benefiting you?** Medical bills and claims. ### 15. AdvancedEHR Review **Rating:** 4.0/5.0 stars **Reviewed by:** Russell C. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2021 ### 16. Not as Comprehensive as Expected **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about AdvancedMD?** The platform communicates with our EMR, so that was a good thing. **What do you dislike about AdvancedMD?** The basics for billing are there, yet there is a lot that needs to get done that still requires us to have staff handle billing on our end. We were told to expect that all our billing needs would be met, that was not the case. We’ve had multiple changes to the person on their end responsible for our account. The call center had our patients on hold for as long as 45 minutes and we finally had to stop using that aspect of the service, we have felt as though there has been no support. We have to find the errors, in multiple years there has been no account review to find zero pays or accurate reimbursement from carriers; we have to do it ourselves. Not at all what we expected from our sales reps presentation. I have seen no efforts to make changes that benefit a business, ideas to improve their platform for their clients have been given. Nothing has changed. Any corrections we have to fix and email them to reprocess. I’ve met with other vendors that offer more business support, input carrier contracts, verify reimbursement is appropriate; so bi-annual scrubbing of claims to resubmit zero pays, etc. for less than what we pay. **Recommendations to others considering AdvancedMD:** Know exactly what needs you have, write them down, and get all their promises to meet those needs in writing. Not in their standard contract, in that contract there isn’t much offered. The sales rep will promise the moon, you’re getting the grass. Be prepared and assertive. **What problems is AdvancedMD solving and how is that benefiting you?** The claim gets billed, the system applies electronically the carriers response is applied. That’s it. ### 17. Medical assistant **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2018 **What do you like best about AdvancedMD?** It was very easy to find pull up patients by using different search queries. Ex. DOB, address, name etc. Also easy to input patient data, and create word documents from the data. **What do you dislike about AdvancedMD?** It seemed to lose information occasionally and I had to input it all again. RX feature was hardest to get to integrate with pharmacies but that may not have been Advanced MDs fault. **Recommendations to others considering AdvancedMD:** Make sure you have customer services number! Will need it while you are new to the program. Lots of questions at the beginning. But it's a good program for a small practice once you learn it. **What problems is AdvancedMD solving and how is that benefiting you?** Had some issues sending in RX via the software. Easy to navigate and connect with other software. ### 18. Okay system, not for Physical Therapy **Rating:** 2.0/5.0 stars **Reviewed by:** Sara T. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about AdvancedMD?** I felt like adding and editing appointments was easy. It was nice having patient pictures show up when scheduling. **What do you dislike about AdvancedMD?** There was no real personal preference options. I felt like the overall layout of AMD was not very user friendly. There were issues when it came to coding and billing because it wasn't really set up for PT CPT codes. **What problems is AdvancedMD solving and how is that benefiting you?** Patient paperwork and e-forms were easy on the kiosk. ### 19. Try this product **Rating:** 4.5/5.0 stars **Reviewed by:** Wycliffe B. | Health Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2019 **What do you like best about AdvancedMD?** It is a cloud based software that can be accessed any time and anywhere. It is well designed to fit any healthcare center. It can be used by physicians, clinical managers, office managers, healthcare executives among others. It is easy to use and the customer care service is perfect. An added advantage is that training is done online and takes a very short period. Its integration is seamless and helps in tasks such as comparing data, reporting, staff chart as well as management tasks. Has a mobile IOS apps and this help in ensuring you are updated on everything that happens within your practise. Tracking feature is also available. This ensures that you are able to study the current situation and predict the possible future position. It is accurate and ensures data transfer is seamless across all advancedMDproducts. Also has an intuitive charting workflow. **What do you dislike about AdvancedMD?** Nothing. Has good features that makes it suitable for all EHR functions. **Recommendations to others considering AdvancedMD:** I would recommend that all healthcare providers should consider using this software. **What problems is AdvancedMD solving and how is that benefiting you?** Has helped us in flexibility since it can be used by various departmental managers. Tracking also helps a lot. Provides the best repports and the workflow is also good. It has made it easy to be on touch with every practise. ### 20. "AdvancedEHR Review" **Rating:** 5.0/5.0 stars **Reviewed by:** Candace B. | Professional Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2019 **What do you like best about AdvancedMD?** The scheduling part of AdvancedEHR is so natural. I like how you can tweak the time interims, shading code arrangement types, and relegate each a default period of time. Including a patient is simple. Making charging notes, sending messages/assignments, entering persistent information, are for the most part brisk and basic. There are pleasant highlights in the EHR, for example, having the option to pull in medicine history from a national database, look into drug stores, modify abbreviations and so forth. Incredible programming! **What do you dislike about AdvancedMD?** AdvancedEHR is the all out package,i have no bad things to say about individuals' help or applications. **Recommendations to others considering AdvancedMD:** AdvancedEHR gives simple administration of wellbeing records through an electronic computerized framework. Grasp it now and express gratitude toward me later. **What problems is AdvancedMD solving and how is that benefiting you?** AdvancedEHR offers us a proficient and a progressively shrewd work process. Simple to use in scheduling,billing and statistic passage. It is changing our practice,AdvancedEHR stage has encouraged data sharing inside the medical clinic and outside, improved information availability, upgraded preventive wellbeing through the help and announcing channel, outline free since information is mechanized, improved cooperation among doctors and the patients through the dashboard and patients informing stage. ### 21. Good but hard to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2019 **What do you like best about AdvancedMD?** You can add a variety of options to scheduling and separate providers easily. You can input a lot of information. **What do you dislike about AdvancedMD?** There are a lot of steps and it is not an easy system **Recommendations to others considering AdvancedMD:** It is complicated and hard to use. There is a lot that you can do with the program but it takes a lot of training and support to figure it out. **What problems is AdvancedMD solving and how is that benefiting you?** There is way to much information need and too many steps to schedule an appointment ### 22. "AdvancedEHR" **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about AdvancedMD?** AdvancedEHR is extraordinary because of the astonishing highlights; medicinal booking programming, professional or doctor dashboard, quick and simple detailing, quiet cards, capacity to help patients to remember arrangements, understanding informing, programmed restorative charging administrations. The PM side of the item is extraordinary for planning and A/R work process abilities functions admirably for our office staff. Natural and fundamental highlights are genuinely simple to utilize. **What do you dislike about AdvancedMD?** My solitary objection is that the timetable doesn't change the time dependent on your area. It is confounding now and again when planning customers. **Recommendations to others considering AdvancedMD:** AdvancedMD has completed a heavenly activity with their help group, I truly can't say enough regarding their dimension of polished methodology, skill and eagerness to go well beyond to help with practically any circumstance. I've utilized other practice the board items and AdvancedMD is by a wide margin the most easy to use. **What problems is AdvancedMD solving and how is that benefiting you?** AdvancedEHR stage has encouraged data sharing inside the clinic and outside, improved information availability, upgraded preventive well-being through the help and detailing channel, diminished desk work since information is modernized, improved collaboration among doctors and the patients through the dashboard and patients informing stage. Privacy, planning, correspondence among therapist and administrator has improved enormously with the utilization of AdvancedEHR. ### 23. Solid for electronic records keeping but a few unnecessary accessibility steps limit its potential. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about AdvancedMD?** Electronics consents and intakes are nice for pre appointment organization. **What do you dislike about AdvancedMD?** Forced templates when adding notes are unnecessary. **Recommendations to others considering AdvancedMD:** Ask as many questions as possible on how it will benefit you. **What problems is AdvancedMD solving and how is that benefiting you?** It’s has given us more efficient record keeping. ### 24. Not for physical therapy **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about AdvancedMD?** AMD is a good software for healthcare that is fast and efficient but not compliant for PT and not easy to stay HIPPA compliant. **What do you dislike about AdvancedMD?** It is not able to fax notes to MDs and is not set up for compliance to medicare standards. **What problems is AdvancedMD solving and how is that benefiting you?** We are not solving any problems with AMD, just causing more work for us at our clinic. We are changing back to the old EHR system. ### 25. Not User-friendly **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about AdvancedMD?** The interface is color coded and each patient chart can be customized to display the most often used folders. **What do you dislike about AdvancedMD?** Notes cannot be reopened, edited, or deleted by administrators after they have been “signed” which makes certain aspects of supervision and documentation review very difficult. There’s also no way for clients to electronically sign their treatment plans or other documents so paper charts are still required, although they can be uploaded. **Recommendations to others considering AdvancedMD:** It may work fine in medical settings where every provider is independently licensed and has a complete working knowledge of all aspects of insurance, billing, documentation, and maintaining compliance with any accrediting agencies. However, it lacks many features required to smoothly run a behavioral health agency. **What problems is AdvancedMD solving and how is that benefiting you?** It has been a real hassle with no benefits I have identified. If a provider falls behind on documentation, catching up is nearly impossible. ### 26. Not intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about AdvancedMD?** This software can be used as a billing software for a variety of medical fields. It is not specific to one type of doctor and has a variety of ways in which you can customize schedule, statements, etc. **What do you dislike about AdvancedMD?** This software takes a while to learn. It is not very intuitive. It has many “behind the scenes” settings that must be just right for it to work well with your office flow and for claims to be billed out correctly. It most compatible with Internet explorer which is not even downloadable if you use a Mac. This makes it so some reports are only accessible while using a PC with Explorer as they use Microsoft silver light which is only compatible with Explorer. I have been told that this will likely change in the future, but not given any kind of timeframe for that development to take place. **Recommendations to others considering AdvancedMD:** Know that it is not easy to set up and learn, but once set up it gets the job done. **What problems is AdvancedMD solving and how is that benefiting you?** We switched to this software when ICD-10 was coming into effect. Our previous billing software did not have the capability of using the new CMS 1500 form that was compatible with ICD-10. Switching allowed us to continue billing medical claims. ### 27. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about AdvancedMD?** The software is extremely user friendly. If you want it to be able to do something, it probably can! **What do you dislike about AdvancedMD?** Reports are often very lengthy and waste a lot of paper. **What problems is AdvancedMD solving and how is that benefiting you?** It's easy for multiple people to work within the same chart. One can be uploading files while someone else checks medications and someone else does a chart note. Also, multiple people can have the same document at once. ### 28. This software is not for physical therapy **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2019 **What do you like best about AdvancedMD?** I liked how the medical history was Imported directly into the evaluation but that was about it. **What do you dislike about AdvancedMD?** This entire software is just difficult for PT as we cannot be medicare compliant, send faxes, and bill correctly since it is not set up very well for our type if billing. **What problems is AdvancedMD solving and how is that benefiting you?** I like the benefit of quicker notes and evals but the problems arise with billing and not getting paid by insurance and ultimately losing money. ### 29. Not very user friendly and many glitches. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2019 **What do you like best about AdvancedMD?** They recently changed the scheduling format and made it easier to use with less steps. **What do you dislike about AdvancedMD?** It has a lot of glitches and requires many steps to schedule appointments. I also don’t like that it doesn’t do eligibility batch checks so you need to run eligibility individually. You can set it up to run primary a few days before but half the time it doesn’t work and they aren’t ran. **Recommendations to others considering AdvancedMD:** Really look into reviews and try the free trial period to make sure it’s ideal for you. **What problems is AdvancedMD solving and how is that benefiting you?** I’m not a fan of this emr. We work with what we have and make the best out of it but in a perfect world I’d stay away from this. ### 30. Great Scheduling for Psychiatry **Rating:** 5.0/5.0 stars **Reviewed by:** Kay S. | ADMINISTRATIVE COORDINATOR/PATIENT SERVICE COORDINATOR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about AdvancedMD?** I like the convenience and easy color coding for the schedule. There are multiple reports you can also run which help the business run smoother **What do you dislike about AdvancedMD?** The gliche that sometimes occurs but customer support is always helpful in a timely manner. **What problems is AdvancedMD solving and how is that benefiting you?** I am solving scheduling conflicts using AdvancedScheduling. The benefits are the reports, quick email and text reminders, and ability to verify insurance. ### 31. Not very modern design **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2019 **What do you like best about AdvancedMD?** I like how it thinks of everything! You can really customize it to your business’ needs. **What do you dislike about AdvancedMD?** The design isn’t very intuitive and looks pretty dated. **What problems is AdvancedMD solving and how is that benefiting you?** We are solving the problem of a disorganized scheduling system. ### 32. Excellent System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about AdvancedMD?** The Advanced EHR is very use friendly. It is also very versatile and fits all of our needs. **What do you dislike about AdvancedMD?** Chart notes are lengthy and spaced out when printed. **What problems is AdvancedMD solving and how is that benefiting you?** Very easy to search and manage charts. Easy to train new employees on. ### 33. Great interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2019 **What do you like best about AdvancedMD?** It’s easy to learn, quick when scheduling, and looks visually attractive. **What do you dislike about AdvancedMD?** Sometimes it doesn’t work on all computers but not sure if this is our own technical issue or not. **What problems is AdvancedMD solving and how is that benefiting you?** Scheduling patients for a doctor. ### 34. User Friendly - Lots of Crashes **Rating:** 2.5/5.0 stars **Reviewed by:** Jennifer B. | Front Office Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2018 **What do you like best about AdvancedMD?** The new EHR/EMR interface is user friendly and easy enough to navigate. **What do you dislike about AdvancedMD?** Lots of crashes and glitches with sometimes no customer service picking up to give an ETA on the software being repaired. **Recommendations to others considering AdvancedMD:** Be aware of updates and have backup plans in place for days when the software is not working properly. **What problems is AdvancedMD solving and how is that benefiting you?** The new "face" of AdvancedMD provides ease of use between our doctors and our front office staff. Although the software seems to be ever changing, we have had little issue with catching on quickly and learning how to best use it for maximum office wide communication. ### 35. Simple to use EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about AdvancedMD?** Easy to navigate. Can make templates to make writing notes faster. **What do you dislike about AdvancedMD?** Cannot deleted notes that have been created. **What problems is AdvancedMD solving and how is that benefiting you?** Able to facilitate seeing more patients because of how simple it is to use. ### 36. Easy to Install/Easy to Manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about AdvancedMD?** I'm usually in the administrative role when using this product, so I don't use many of the medical features of this software. As a network engineer, I work with many different EHR softwares, but of all of them, this one is the easiest to deploy and manage, so I can really appreciate that from a management standpoint. **What do you dislike about AdvancedMD?** I've had a few minor issues with the update process. In a few cases, the client would attempt to update and get stuck in an update loop. The only way to get it to stop was to manually go out and download the newest client and re-install instead of just being able to update. That was a bit of a pain, but it doesn't happen that often. **What problems is AdvancedMD solving and how is that benefiting you?** The companies I've worked for have used AdvancedEHR for Electronic Health Records management. Since AdvancedEHR has a cloud option, you don't have to be at the office to use it, which is great for coders that are not in the office all the time. ### 37. An absolute hidden Gem **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra M. | Business Liaison, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about AdvancedMD?** I love how the EHR was incorporated into AdvancedMD almost flawlessly. It works smoothly and one click of a link and it brings you straight to that client's EHR profile. **What do you dislike about AdvancedMD?** The interface of the EHR portion of advancedMD inst very user friendly. It definitely is something that requires multiple sessions of training to fully grasp the EHR portion. **Recommendations to others considering AdvancedMD:** I absolutely love using this product. However please make sure you do get proper training as there are so many levels to this product and the best way to use it at its maximum is to truly understand all of its features. Another thing to keep in mind is that AdvancedMD does so much more than just scheduling, it does billing, and health insurance validation as well. That health insurance validation was just a quick click and it brought you to a page that had a button to confirm validity. It would easily tell you whether that client's health insurance was up to date or not. AdvancedMD honestly works smoothly. **What problems is AdvancedMD solving and how is that benefiting you?** Having AdvancedMD EHR has been an absolute pleasure because of the easeness of having a client's EHR just a click away. i dont believe any other program would have been able to incorporate it as flawlessly as AdvancedMD did. ### 38. Great program for any sort of scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica W. | Research Assistant, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about AdvancedMD?** I like best the ease of which this software allows you to schedule important appointments, but also how simple it is to navigate **What do you dislike about AdvancedMD?** There are some kinks with the programming that need to be worked out, sometimes it lags behind, or exits out of the program without saving what was just being worked on **What problems is AdvancedMD solving and how is that benefiting you?** With advancedScheduling it allows me to quickly schedule business appointments with my entire network of coworkers, and employees with the click of a button. Everyone gets the notice, no need to worry about sending emails or other tedious tasks ### 39. One of the Best Tools Out There for Clinicians **Rating:** 4.0/5.0 stars **Reviewed by:** Jake W. | Addiction Counselor (CDCA), Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2018 **What do you like best about AdvancedMD?** EHR offers so many different tools for securing and organizing client information, and is relatively easy to use and well laid-out for clinicians. **What do you dislike about AdvancedMD?** If can be a little overwhelming at first, with all the tabs, bubbles, views, and options. It could always be a little simpler/more straightforward at first glance. **What problems is AdvancedMD solving and how is that benefiting you?** EHR allows us to make all client information available to all relevant clinicians. Ease-of-access for clinicians across departments means a higher quality of service. ### 40. Seamless and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about AdvancedMD?** Easy to use. Makes everyone's job so much easier. **What do you dislike about AdvancedMD?** Nothing. Luv it. This allows employees to get it done! **Recommendations to others considering AdvancedMD:** Get it. You will not regret it!! **What problems is AdvancedMD solving and how is that benefiting you?** Allows timely billing and reduces work time ### 41. ODBC Access and Advanced Insight are great tools **Rating:** 4.5/5.0 stars **Reviewed by:** Logan K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about AdvancedMD?** The ODBC connection is absolutely awesome. I can use T-SQL to create reports that most PM system reporting features can't come close to. Advanced Insight (built-in BI tool) is pretty nice itself, but it can't compare to the ODBC. **What do you dislike about AdvancedMD?** It is INSANE that a client can't "lock down" payment "deposit dates". The practice management (billing) software I've used in the past allowed you to balance the day's activity to your bank account THEN lock those "deposit dates" down. Unfortunately, AdvancedMD allows users to change the deposit date at any point during the life of a payment. This makes bank reconciliation a nightmare. **Recommendations to others considering AdvancedMD:** Definitely purchase the ODBC access. **What problems is AdvancedMD solving and how is that benefiting you?** Their great access to the data makes reporting VERY simple. Even if their built-in BI tool (Advanced Insight) doesn't allow access to specific data intersections, I can usually figure things out using MS SQL. Their lead intraoperations resource (Chris Schell) is insanely knowledgeable - he's been a HUGE help with regards to integrating with our BI tool and general ad hoc reporting. ### 42. The best of the best **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about AdvancedMD?** I liked that it was easy to get around. Everything was there and really didn’t have to search or ask where everything was **What do you dislike about AdvancedMD?** I probably dislike the inputting information into the by scanning important paper work because it will always freeze or sometimes it will disappear **What problems is AdvancedMD solving and how is that benefiting you?** It really helps with medical assistant and medical receptionist. It’s overall an amazing system. It shows you how to schedule appointment and check patients in and out ### 43. EHR review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2018 **What do you like best about AdvancedMD?** I like the templated notes, and it's connection to the program management system. I also appreciate the prescription feature embedded in the software. **What do you dislike about AdvancedMD?** I would prefer more options in templates and an easier way to create and adjust templates **What problems is AdvancedMD solving and how is that benefiting you?** It allows me to have more time with patient care when the patients can fill out forms and the information is uploaded into my notes beforehand. ### 44. Amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2018 **What do you like best about AdvancedMD?** this product gets the job done. it gives us exactly what we need to bill efficiently. hardly any issues. would recommend to any practice for billing. **What do you dislike about AdvancedMD?** there’s an occasional lag in the system and it requires a reboot. also training and explaining what’s needed can be unclear sometimes so it requires extra attention **Recommendations to others considering AdvancedMD:** definitely just go for it. it’s worth it. **What problems is AdvancedMD solving and how is that benefiting you?** billing quickly. which was a problem beforehand but now it’s quick and easy and it benefits the company and customers. ### 45. Advanced Scheduling APlus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2018 **What do you like best about AdvancedMD?** That it’s easy to use self explanatory. That it’s user friendly. **What do you dislike about AdvancedMD?** That it could be more interesting and have more options for editing. **Recommendations to others considering AdvancedMD:** That it saves times and it’s user friendly **What problems is AdvancedMD solving and how is that benefiting you?** That it saves time thus making it wear the patient turn over time is quicker. Allowing for me to schedule more patients faster ### 46. Compatible with safari **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about AdvancedMD?** I like the ease of use and the updateed interface. I also appreciate the fact that I can use the system in safari. This comes in handy during peak times. **What do you dislike about AdvancedMD?** Not much to say in regards to dislike. Maybe that the interface was not updated soooner. **What problems is AdvancedMD solving and how is that benefiting you?** Saves times And organizes work flow ### 47. Easy and user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2018 **What do you like best about AdvancedMD?** Very user friendly! Scanning and importing documents takes no time at all! Easy to delete mistakes or move around documents from one chart to the next! **What do you dislike about AdvancedMD?** Even though deleting a wrong document is easy to do can also be bad once deleted you can't recover it also if a document is saved you can update it or revise it you need to start a new document. **What problems is AdvancedMD solving and how is that benefiting you?** Scheduling and creating charts for patients are being resolved. Benefits we can export notes out on word. ### 48. Great & easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about AdvancedMD?** Ease of use and all the amenities the software offers to all customers is great **What do you dislike about AdvancedMD?** I didn't find nothing to dislike of the software. **What problems is AdvancedMD solving and how is that benefiting you?** One application to handle all my scheduling needs ### 49. The Best for medical billing **Rating:** 5.0/5.0 stars **Reviewed by:** Corey J. | Head of Strategic Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about AdvancedMD?** This software is web-based, so you don't have to pay maintenance or hardware fees. Everything you need is included and in one place. It has improved the billing process by 200%. **What do you dislike about AdvancedMD?** Learning the software is very difficult and time-consuming, and can be confusing at times. I would appreciate an improved training section of the software to make this easier. **Recommendations to others considering AdvancedMD:** Take the time to properly learn and understand the software. Once you know what you're doing, this software will save you time and make your life much easier. **What problems is AdvancedMD solving and how is that benefiting you?** I am solving billing issues. While the initial setup and learning are time-consuming, once you get the hang of it, this software really streamlines the billing process and saves time down the road. By spending less time on billing, I can focus on other tasks in the same amount of time as billing used to take. ### 50. Great for therapeutic work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about AdvancedMD?** It's very User-friendly and only took a couple tries to learn the basically don the system. Helps me keep my clients charts and progress notes and treatment plans organized. **What do you dislike about AdvancedMD?** I dislike that Advanced PM & EHR aren't conjoined and I wish there were more specific categories of folders for each client (I.e. Signed Progress notes and treatment plans in separate folders). **What problems is AdvancedMD solving and how is that benefiting you?** Confidentiality, scheduling, communication between therapists and admin ## AdvancedMD Discussions - [What is AdvancedMD used for?](https://www.g2.com/discussions/what-is-advancedmd-used-for) - 1 comment - [View AdvancedMD pricing details and edition comparison](https://www.g2.com/products/advancedmd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+18%3A52%3A52+-0500&secure%5Bsession_id%5D=aa7697c0-17ed-434b-97eb-d383d980246e&secure%5Btoken%5D=a47d84b5d8bb8793e1474f4399e82852bb47870a1f4b7f7f25f6ef27e423ad91&format=llm_user) ## AdvancedMD Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Administrative** - Regular Updates - E-Prescribing - Clinical Alerts - E-Prescribing - Electronic Prior Authorization - E-Prescribing **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Operations** - HIPAA Compliant - E-Prescribing - Provider Certification - E-Prescribing - EPCS - E-Prescribing - Patient Medication History - E-Prescribing **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Specific - Charting And Documentation **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Interoperability** - Pharmacy Network - E-Prescribing - Lab Integration - E-Prescribing **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top AdvancedMD Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (253 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (330 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)