--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 624 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 624 scale: '5' date_modified: '2026-07-21' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Adobe Commerce (formerly Magento Commerce) Reviews **Vendor:** Adobe **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.0/5.0 **Total Reviews:** 624 ## About Adobe Commerce (formerly Magento Commerce) Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys. ## Adobe Commerce (formerly Magento Commerce) Pros & Cons **What users like:** - Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. (45 reviews) - Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. (43 reviews) - Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. (42 reviews) - Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. (41 reviews) - Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. (35 reviews) - Users love the **ease of use** of Adobe Commerce, enabling effortless management and customization of their online stores. (34 reviews) - Scalability (25 reviews) - E-commerce Solutions (23 reviews) - Reliability (23 reviews) - Feature Variety (20 reviews) **What users dislike:** - Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. (30 reviews) - Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. (27 reviews) - Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. (25 reviews) - Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. (24 reviews) - Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. (21 reviews) - Complex Coding (19 reviews) - Complex Implementation (18 reviews) - Users express concern over the **high cost of ownership** , including licensing, hosting, and development expenses. (18 reviews) - Difficult Setup (17 reviews) - Users find the **complexity of Adobe Commerce** challenging, particularly for those lacking technical expertise. (17 reviews) ## Adobe Commerce (formerly Magento Commerce) Reviews ### 1. Magento: What is it? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love the UI of Magento. Very easy for anyone to learn the CMS. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** When I used it, I didn't like that you couldn't schedule content. I believe you can now. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento helped my team solve the poor user interface on the front end of the site. ### 2. Very Cool E-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Very easy to use and very intuitive and userfriendly **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** A little bit too expensive, and you have to pay for more plugins. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** You can easily create an Online Store ### 3. Magento is good but I think it can be made more user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The best thing about Magento is that it has A common dashboard that helps navigate through each sale With ease. I like the part of the reports better because It gives me more insight into the sales that have happened over the past period of time. I customize the period of time to see the results that I am looking for. As we run digital marketing campaigns it's easy to see how they are translating into sales and how many have just been cart dropped. Blogging is an important tool for me and it's easy for me to format and write blogs continually. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The features take a lot to set up and it is also difficult for me to understand the backend process of Magento. Sometimes because of the setup flaws, "it shows no records found message". To set it up it takes extra time and technical support for me. I am Into digital marketing and I need to correct the SCO to see the sales and see how the programs are running. It is also difficult to set up a nice template for customer feedback or to follow up with the customers. I wish it was more user friendly in terms of formatting and features it has. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** I think one must take a demo session about all the features and your business requirements. And check out if you can find this tool easy to use and take a trial. Overall it can be easily learned to handle and it's not that difficult either. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It gives me fast sales sales results. I can easily make changes to the website and improve the titles and content in more time. Gives me the most sold product and its details. Gets all the customer bases in one list which can be exported into CSV or XML. It also enables me to track the clients who have moved to the cart and added products to it - And I can easily follow up with the clients by extracting an email list in no time. ### 4. Provides best eCommerce sites and versatile cloud technologies to easily evolve and develop. **Rating:** 3.5/5.0 stars **Reviewed by:** Yolanda H. | Software Engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The best-experienced thing I have encountered with magneto is that it is an open-source website. In other words, I could change the source code according to our specifications and desires, which helped me to configure templates and obtain the required features. It was also proved beneficial when I had to make third party integration and It did it so easy and simple. Its flexibility is the biggest benefit I have found so far. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Despite all the positive stuff about Magneto listed above, there are still some cons of this e-commerce site. The first con I've come across is that I find Magneto's additional features complex because there's a wide range of them, and finding the right plugins for your site could cost you a lot of time. And another thing I have found uncomfortable is that although the magneto standard or community version is free, its premium version went too costly for me. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Overall, Magneto is nice to use if you're willing to spend a lot of money and time in your company. Before starting your company, you need to make a thorough review of your company. If you have a small company with an exact budget, the platform may not be advisable to you. You may consider looking for other channels that might support your business. ### 5. A Great Management Platform ~ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that I am able to navigate through memberships, pricing, credits and being able to manage with ease **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I don't like the delays that may occur when updates are in progress **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Magento is great, however, it does need improvements **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Being able to adjust refund, or review any transactions in Magento is helpful, because we are able to assist right away, without having to submit request from other departments. ### 6. Best Solution For Ecommerce Web Development And Improve Shopping Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento Commerce is a best platform to design and develop business website. We can create unique websites for our clients with security. It gives responsive templates to design website and improve the user view on multiple devices. It provides advance functionality to users like drag and drop tool to manage content and images. We can customize whole website according to client requirement and complete our web development task on time. We can sell products on multiple market places easily. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento is good solution for large and small size ecommerce business. We can add products online and customize website design to improve business sales. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** We recommend Magento Commerce for B2B and B2C, It is too much secure and provides complete eCommerce solution for businesses. We can mange SEO on site activities in eCommerce website. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It was a good experience with Magento software. We used Magento commerce for our client websites to develop a secure website. It gives multiple advance option to design a custom website. We worked for our business clients and manage their ecommerce business website on Magento platform. It is easy to design website and manage web content on cloud. We can upload products and set price to sell on website according to sales. If we need to create product page we can easily design and we can track purchase inventory for business. ### 7. Proving Superior E-commerce Services **Rating:** 4.0/5.0 stars **Reviewed by:** Larissa M. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It helps to start selling and growing up through a simple e-commerce platform. It is SEO friendly and it can be used on any browser and any device. It has multiple customization options with a more intuitive interface. Your daily transactions can be easily manageable through it. You don’t need knowledge regarding various programming languages. Optimizing pages and descriptions of products are easy through it. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It is offering a free version but with limited features. Its premium plans are proving a vast range of features but you have to pay for them. It is also not providing various technical details. Certain skills are required for it. It has multiple extension but they are not free to use. Its enterprise edition takes a lot of time to get familiar with it. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It helps in adding new features by simply clicking on its extensions. You can choose multiple languages, payment and shipment options for facilitating your customers according to their needs. It is supported by thousands of professionals and developers. It helps in providing a performance view of your pages. New products can be added or edited in it in simple ways. It helps in targeting customers on the basis of their history of shopping. ### 8. Powerful e-commerce application **Rating:** 4.0/5.0 stars **Reviewed by:** Ressa G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The available plugins are very well thought out and we can easily integrate them and adapt them to our business model. This e-commerce system is also the right solution for us because of its very easy handling. Orders, purchases and returns can be processed quickly and clearly. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** There are also add-ons which come from external providers - but these should be better checked for compatibility. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We use the store system for our online shop and are very satisfied with the usability and the general handling. Adding products to the store is very easy - returned goods are automatically integrated back into the store. The stock management is correct and meets our expectations. ### 9. Best Ecommerce website creation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It has nearly all the features required and also has additional functionalities for add on functionalities. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It is a little bit costly than other available tools for eCommerce creation. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Best Ecommerce platform creation tool **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I am basically using it for eCommerce creation for our upcoming eCommerce platform. ### 10. Nice Software **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia S. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Smooth access, ne click accessible and completely user friendly. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It has a limitations for a good software like this. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** To sell our products as a ecommerce website. ### 11. Amazing ecommerce tool **Rating:** 3.5/5.0 stars **Reviewed by:** Shruti J. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** A good tool for creation of ecommerce platform because of multiple integrations available in it, **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Nothing as off now even after using it for 2-3 projects. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Best Ecommerce tool for high budget projects **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I am basically using it for ecommerce creation ### 12. Robust Platform. Support needs work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento has many features for business to business websites. Such as being able to limit which customer types are able to view and purchase sensitive products. Also allowing self service of accounts and orders to customers is a beneficial time saver for internal employees. The ability to have multiple Stores is also a plus. There are a some great implementation partners out there that are very capable and willing to help launch and support your Magento instance. Very rarely does the website go down. I believe we have had one instance of down time in a couple of years. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It seems Magento has a tough time with supporting customers. For example - requesting additional data storage took a couple of weeks. Often times when a support ticket is created the first answer is to 'escalate' the ticket. Which adds more wait time to the ticket actually getting resolved. We are finding most programmers have a difficult time learning Magento. If going with this product you will either want a certified Magento developer on hand or hire an implementation partner. Magento releases upgrades pretty much quarterly which is good from a security point but becomes cumbersome. In the Magento community there are many optional extensions. The problem with the frequent upgrades, not all extensions are compatible with the upgrade which can cause errors on the website. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** find a good implementation partner or a magento certified developer & be ready to implement upgrades often. Allocate many hours for testing after each upgrade. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It is nice to have the website hosted externally/cloud based. The less the company has to maintain an internal server for hosting the better. Magento also has the ability to restrict sections of the site through admin. Meaning a group of customer service people can be restricted from editing content management. That can be left to the marketing group. ### 13. Best for ecommerce development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** 1. Easy to setup and eCommerce platform for a firm. 2. It is based on languages which are basic. 3. It has an amazing User Interface **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** 1. Woo-Commerce is better than Magento because of it functionalities and open source enviornment. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** If you want to implement a large scale eCommerce website then you should definitely use Magento for development. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** 1. Creating Ecommerce website for a client. 2, Also setting up my personal ecommerce website in food category. ### 14. user friendly enough, has its bugs but can be solved with intelligent web devs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love that the UI layout is easy enough to navigate, every all sub menus all laid out. With the latest update for text editor/media editor, it's easy to drag and drop media and have your website layout easily designed. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** it is buggy and Magento Cloud support could be more helpful in solving those - with that being said, I didn't actually have a direct convo with Magneto support. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** To use Magento in its full potential, it will be beneficial to have some sort of levels of web developing and programming skills. Since the most basic stuff can still be setup using it's user back end and it is relatively easy to set up, to use every functionality and feature, code change and programming skills will still be needed. If you are a sole business owner with a smaller business to start with, maybe consider other options since it is on the more technical side. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Product setup, banners/graphic setup - they are easy for regular people to use, not hard coded. ### 15. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Your good service and professionalism is a good coomeerce **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** nothing, all good in services and the try for the clients **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The quality of my products and selling ### 16. Magento is great **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla N. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento is very easy to use. We have a web developer that works on it but we also can do changes ourself. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Our web developer has had some issues with not being able to do a layout as we wish. I am not 100% of the issue. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** User friendly. Great customer support. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Compared to other ecommerce formats this works better. We have a better checkout page. ### 17. Magento days is over! **Rating:** 3.5/5.0 stars **Reviewed by:** Omar C. | Head Of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** in terms of software is a complete eCommerce system, open-source, big community, lots of documentation, SEO friendly, i can not complain as a standalone system for your eCommerce **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The most that I dislike is that for every update Magento releases, it could cost you from $2500 up to $10,000 just for upgrading!. You need to spend hours dealing with javascript errors, reindexing issues, Database performance, buying all the possible security software, log analyzers, error analyzers out there to avoid being hacked or to have your website run slow. A recommendation is never, never go with Magento cloud; if you can afford to go solo, do it! but still, it is costly to maintain the system **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** I recommend do not use it you will lose your time and money **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The only problem I'm solving is SEO; the benefits are that google can crawl your site easily, and has a good Category structure ### 18. An enterprise ecom solution **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento 1 is no longer being actively supported, but it was a good platform for us for many years. I liked the ability to easily manage a large catalog and make global changes, such as price rules. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento had some challenges with integrations, and we mostly had to use API rather than native integrations. If you don't have a in-house dev team, this likely isn't a good fit. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Powering our online ecom store. ### 19. Good for ecommerce with multiple brands **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy M. | H/R Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Easy to look up customers accounts. Also good for notes. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Sometimes seems a little unfriendly, but that could be from out customizations. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We can see all orders over multiple brands. ### 20. Magento is great for pros/not so pro **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that it is customizable but still has a lot of out of the box functionality so you have a good middle ground for custom options along with out of the box functionality. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Added custom extensions and programming can create conflicts and take programming knowledge or help. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Make sure you have a programmer available to consult or pay for Magento help. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We don't currently have any issues with this. We like Magento's ability to connect to several channels and funnel orders into one source. It has been good with the new inventory management updates as well. ### 21. Open Source - Sky is the limit **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento is open source so it allows the freedom to customize to your full imagination. It can easily be integrated with many 3rd party systems. We switch to the platform several years ago and since have an increased of sales and customer loyalty. We like the ease of product and order management as well. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** We really dislike the ongoing updates and resources needed to accomplish keeping the platform secure and updated. The Magento 1 Enterprises is coming to an EOL end of life support period **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The platform solves many of our internal work flow issues with order management. We sell custom products so it allows a good workflow that is engaging with customer on proofs of design and approvals. ### 22. With Magento, you can easily manage your online store. **Rating:** 4.5/5.0 stars **Reviewed by:** Elena G. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento is open source, so it allows the freedom to customize to your imagination. It can be easily integrated with many third-party systems. We switched to the platform several years ago and since then we have increased sales and customer loyalty. We also like the ease of managing products and orders. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Further development can turn out to be costly if there isn’t already something that fits your needs. Most Magento stores will need high-end dedicated hosting, optimized specifically for Magento. If not configured correctly, it’s unfortunately often labeled as “slow.” **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** An excellent platform for creating an e-commerce site, but make sure you have an expert available to help you navigate the many options available. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** A robust back-end that supports high-volume e-commerce and a flexible front-end that allows us to strengthen a unique brand identity and an effective user experience. There are also many bells and whistles that come in handy. ### 23. An integrated open-source E-Commerce tool. **Rating:** 5.0/5.0 stars **Reviewed by:** rosentla D. | Account Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento comprises a broad assortment of computerized publicizing tools for instance product investigations, rule-based up-selling and strategically pitching, directed customers-based progressions segmentation, and SEO endorsements. It allows the customers to investigate online store by referencing various classifications, hues, and expenses. It conveys the clients a list of things to get and a support motor. The creative variant of Magento approves the clients to deliver and deal with various stores and custom pages with copious media records and pictures. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento works on PHP, it is grown simply like an endeavor Java application. Thus, one of the fundamental disadvantages of that will be that substantial burden the executives turn out to be somewhat dangerous here and there. It is exceptionally overpriced for little stores. It requires overwhelming servers for legitimate working, which makes it slower. There is a contribution of comprehensive data on the off chance that you need the most extreme functionalities, so it requires a great deal of time to work. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento is an amazing shopping basket tool that is collected as an open-source key arrangement controlled by eBay. It offers extraordinary adaptability to the organizations while setup and taking inclusive management of the stores. The amazing record following and solid consolidation of Magento with eBay is the significant explanation behind different organizations that pick Magento to develop their stores. It empowers the users to customize the back-end of the executives of the media content. ### 24. A unified shopping cart platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | Managment Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento consists of an extensive variety of digital advertising tools for example product analyses, rule-based up-selling and cross-selling, targeted clients-based advancements segmentation, and SEO approvals. It permits the clients to explore online store by mentioning different categories, colors, and costs. It delivers the users a wish list and an endorsement engine. The innovative version of Magento authorizes the users to produce and handle numerous stores and custom pages with abundant media files and images. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento operates on PHP, it is developed just like an enterprise Java app. So, one of the main drawbacks of that is that heavy load management becomes slightly problematic sometimes. It is highly costly for smaller stores. It requires heavy servers for proper functioning, which makes it sluggish. There is an involvement of thorough information if you want maximum functionalities, so it requires a lot of time to operate. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento is a powerful shopping cart tool that is assembled as an open-source key solution possessed by eBay. It offers incredible flexibility to the businesses while configuration and taking overall handling of the stores. The remarkable record tracking and strong incorporation of Magento with eBay is the major reason for various businesses that pick Magento to construct their stores. It enables you to personalize the back-end management of the media content. ### 25. Magento 1 was as great platform, however not any longer. **Rating:** 0.0/5.0 stars **Reviewed by:** Allen G. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Ease of use, and back end UX. Functionality. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I dislike that Magento 1 is no longer supported and plugins/updates will no longer be available. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Do not use it. It is extremely vulnerable and will be hacked. Magento 2 replaced Magento 1, to fix these vulnerabilities and will no longer support Magento 1. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento 1 is no longer supported, I am not solving anything with it. ### 26. Magento Is Great For Small And Medium Businesses Who Need Simple Solutions **Rating:** 3.0/5.0 stars **Reviewed by:** .Kim M. | President, Designz23 Marketing and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Our web design company uses Magento regularly when our clients only need simple ecommerce, especially if they already have one of the pre-made templates in mind. It is fast and efficient to setup and online store with Magento. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento has a lot of technical glitches, more then all of the other shopping cart platforms we use. For example, if you add a few products to your store, then he website may become slow or have error messages, then you would have to manually clear the cache in the system. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** If you require a simple solution and would like to save money for your small or medium sized business then use Magento Commerce. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Our small and medium sized business can quickly setup an online store without spending too much money. ### 27. Outdated but works well enough **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento 1x is fairly robust in the amount of control you have over everything as well as the amount of plugins available **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It is fairly outdated in design and usability. Its 2020 and its the same layout they had when I first started working in Magento in 2010. I also don't like their marketing email feature. We went 3rd party for this. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Magento 1 is almost to end of life so go with Magento 2. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We are currently using Magento 1 for multiple websites, ecommerce, and customer information. ### 28. Magento Enterprise, Professional with rich features along with strong SEO. **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad Zeeshan U. | Assistant Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento have best product management features with order and multiple payment gateway compatible that lead to increase the sales. So I will prefer using Magento above other most commonly using Platforms like Woo-commerce. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Not mostly dislike, to run Magento you defiantly need Development skill but this is opportunity to learn. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Well Best in E-Commerce Platform with best features but need the Development skills **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** With Magento, I can develop the most Professional E-Commerce store with just 10% effort as compared to language to build from scratch. The most admirable benefit of using Magento that I can develop same world most famous E-Commence platform with Magneto with just little investment. ### 29. Great eCommerce platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento is meant for eCommerce businesses. It allows you to set up a relatively easy user experience: a customer can view product and go through the process of purchasing the product. If your product is more complex and requires customization, I would recommend another website platform. It can be done, and you will be required to turn off cart and purchasing features. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Unfortunately, we don't do eCommerce, but we do have products listed as such. This site provided us with an easy way to showcase all of our different products and the features, specs, sales sheets, and videos associated with each. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** I would highly recommend Magento if you have a fully integrated eCommerce business. It's a little harder to set up the site if you are not planning on using all of the eCommerce tools provided by Magento. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento has allowed us to organize a large amount of product so that it is clear and convenient to our customers. We sell many different types of solutions, and in order for the customer to navigate all of these solutions, we chose to implement eCommerce. ### 30. Good but going away **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that you can easily manage all aspects of your store in Magento. Products, promotions, website content, product categories, etc. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I dislike the lack of reporting in M1. This may be from a lack of set up when first joining the platform but we have not been able to pull good reports or analytics in Magento. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** E-Commerce store. It's easy to make changes with WYSIWYG pages. ### 31. Incredible e-commerce platform for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Luis Carlos A. | International Market Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The platform is really easy to use, allows you to sell your products, creating invoices, keep track of payments and allows you to build a front end web, so your customers can buy the products for themselves! saving you time so you can use it for developing more business **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** some reports in the platform are not so easy to read, it takes a little bit of time to get familiar in this area. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Providing access to the B2B platform to our customers, so instead of spending time creating orders from customers, they can do it for themselves, and you can just use that time to leverage more business development and account management ### 32. Magento e-commerce platform provides unlimited features for efficient trading. **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia S. | Sales Specialist, Luxury Goods & Jewelry, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The one of the best great advantage of this software is that the customization can be easily to any extent from everything. Magento is a customizable software. Magento provide the free and the paid membership. Magento is very fast, accurate and perfect for the parts seller. The another best advantage of the Magento is used for the e-commerce platform in the world. Magento is a open source plat form. The flexibility is the biggest point and it makes so easier to look and analyze the performance of the websites to get it a real time information. Magento e-commerce platform is a great and have to power lunch from small to large business. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The one problem of that this software is that we faced the set up and the customization process of the Magento is very difficult. The other problem is that it required a lot of time to customize a magneto software. The inter price of this software is very expensive. Magento does not have the many features to attract the business. Therefore customization of pretty is very difficult as compared to other e-commerce platform. Hence, the big problem of this software is that it can lead to searching of our websites. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento is very useful and it is so easy to use software. This software our mostly used in e-commerce. Magento is one of the world leading e-commerce platform. Magento e-commerce platform is a great and have to power launch for small to large business. This feature is easily accessible. One of the most interesting feature about this software we can easily find out relevant websites. Magento provide the many tools and the organization technologies to promote e-commerce store. ### 33. Goes way beyond the features of many other web store solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Sofia T. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento Commerce has excellent web page design features. There are a large amount of professional and engaging templates that we can use to start off our designs and modify them with lots of leverage. One of the things I dislike about other web builders is that changes can be hard to make, but Magento offers code editing options that allow us to make precise alterations. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Some of Magento's design and integrations features can be difficult to manage for beginners at programming. The support staff at Magento can be helpful at times, but when it comes to detailed development issues, we are often left to deal with that on our own. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Magento has way more capabilities than I can even begin to describe. It's a fitting e-commerce environment that can work well for expert developers and those that want to rely more on pre-built store templates. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We are able to get a high amount of quality analytics that let us gauge the success of particular page designs and content. We can also get extensive sales data to give us a better understanding of where we might need to push marketing efforts or possibly eliminate items altogether. We have been able to accrue a significant amount of online sales since activating and launching our Magento store assets. ### 34. The Ecommerce Website Leader, Complex, but highly capable if you know the system well. **Rating:** 3.5/5.0 stars **Reviewed by:** Mark B. | Mac/PC & Graphics Consulting/Repair, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The ability to make fast changes to products and content make it a great tool, and with this latest version, it is much easier to use for those transitioning from another system like WordPress or Drupal. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It can be cumbersome and slow if not optimized in caching and proper image optimization. Spacing between elements in Bluefoot needs to give better default options. Having to resort to negative pixel adjustment with padding seems counterintuitive. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Hire your own in-house programmers for Theming and customizations. Using an outside agency to manage your back-end can be extremely expensive and much slower to fix pressing issues. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Bluefoot has been by far the best UX addition to Magento. It's made WYSIWYG a reality while allowing legacy code to be added in very easily. Novice users can now update content without needing a lot of training. ### 35. A robust eCommerce platform offering endless flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** There are endless possibilities to what can be done with Magento, It is certainly more than just an eCommerce engine. I would consider it a launching pad to whatever you want to do in eCommerce. With what seems like an endless list of extensions and third-party integrations, and the flexibility of the extensible open-source code it is not hard to make Magento do exactly what you want without altering stability. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** We find support to be pretty lackluster. It seems that regardless of the issue, they tend to be pretty slow on the response and are quick to call the problem cause a fault of customization which os not always the case. The native import/export features are not conducive to an enterprise level platform. There are some great extensions out there for this, but they can also be pretty pricey. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We were trying to move to the next level in our online business. Magento gives us a great head start on a reliable platform that would have taken us years to fully develop manually. Instead of spending time developing and creating new features, we were able to spend that time growing the business. ### 36. Magento is one of the best software for marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Amie W. | Brand Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** This is the best software for costumization. The one of the important thing in this software that is it is the best marketing and it provide the best service of the costumer for very easiest way. We also deal with the costumer with the better way. You can also build a branded mobile sites that connects with your website. It is the best for e-commerce site magento is also optizimed to work with thousands of products, tons of traffic, and a big number of sales. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** This is an expensive software because it's all features are outstanding and also difficult so everyone cannot use this features. The one most important problem is that software, that should be fixed with an upload sometime are not. Its search functionality is very limited and this software is available for free, if you want to get a reliable and qualitative costumers. But conclude that this software is very efficient and also easy to use. This is the best marketing software and best platform for our business. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** This is the best managing software and the great platform for our costumers. It provide the best sales price of our costumers. I use this software because it makes my life too much easy and all the features are outstanding. I recommended to use this software because it is more reliable and efficient software. ### 37. MAGENTO is the great software for e-commerce. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | Sales Assistant, Furniture, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento is a complete e-commerce software for businesses. Magento is full featured and open-source e-commerce platform. It is easy to navigate and easy to learn. The best thing of this software is that it is a very powerful software that allow web developers to create almost any possibilities. It is very different software as compared to its competitors. Bu using this software, we can easily handle it. All of its features are very valuable for everyone. Hence, it is the great software for beginners. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The biggest problem of this software is that it is very difficult for us to maintain the different e-commerce platform. The another difficulty that you faced while using this software is that for the beginners, it is very difficult software because the new users cannot easily use this efficient software. All of its features and functions so outstanding and not easily understandable. But to conclude that, it is the best e-commerce platform. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento is very simple and affordable software. By using this software, we can easily use this software. All of its features are so amazing and easy to use. This software is very helpful for anyone. I recommend this efficient software for small business companies because small business companies can easily afford this software. ### 38. Excellent CMS if you have good support **Rating:** 3.5/5.0 stars **Reviewed by:** Lidia A. | Marketing Manager Associate Spain&Latam, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It has enormous potential and many possibilities to set up your ecommerce and manage it easily and effectively to sell online. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** You need professional support to make any significant modifications. Additionally, some versions have many issues and it is very complex to migrate from one version to another. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We have been able to bring together all the e-commerce from various countries into a single CMS thanks to its multi-store functionality. ### 39. Magento is the great e-commerce customization software. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott N. | Senior Associate, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** This is the best software for marketing and use for the best customization of e-commerce platforms. The one of the most benefit of this software is that we can also transfer our payment to the other software. It provides the best e-commerce site and provide the best service to our customers. It alos provides very simplest way to deal with the regular customer. The most important thing is that, it provides a great security of our system software. Magento is an expensive software and it's all features are very outstanding. It's all features are also difficult so everyone cannot use this feature. This software is very helpful for our business. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It is very user friendly but sometimes we can't use this software because it's all the features are very difficult so everyone cannot use this software. This software provides the best e-commerce site compare to the other software. Its security protection is very bad, and they cannot protect our system, so our all the data and documents automatically gets deleted. But to conclude that it is not difficult to use and most of the people use this software because it is very friendly and help for our business. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento is the best marketing software and best for small businesses or companies. My experience for using this software is extremely positive and I use this software for my daily official work. It is the best e-commerce software and I can easily deal with our customers and provide the best service according to the market. It has saved my lot of time and it makes my life very easy. Magento is very friendly and reliable software. We use this software in a more efficient way because it’s all features are very outstanding and easy to use. ### 40. Magento Commerce 1 Outdated **Rating:** 2.0/5.0 stars **Reviewed by:** Yaazh X. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento Commerce 1 is good e-commerce platform until the release of 2. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Now Magento Commerce 1support is going to stopped so using this in future it is difficult. For upgrades we need to pay for it **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Purchasing Magento Commerce 1 is not good option. Now go for Magento Commerce 2 **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** E-commerce for large number of product company is good. ### 41. Magento enables us to efficiently regulate the e-commerce system. **Rating:** 5.0/5.0 stars **Reviewed by:** Taina M. | Bank Employee, Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It is the best marketing software and it provide the best service of the costumer for very easiest way. We also deal with the costumer in a better way. It can provide guaranteed security to your costumers as all transactions are secured with robust data encryption. Magento is also optimized to work with thousands of products, tons of traffic, and a big number of sales. In other words, it’s for the bigger e-commerce store out there. The one of the biggest advantages of that software, Magento is a perfectly scalable system, so you can switch up your programs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** This is an expensive software because it's all features are outstanding and difficult so everyone cannot use this feature. It can't provide the best support of our customers. The one most important problem is that software, that should be fixed with an upload sometime are not. Its search functionality is very limited, and this software is available for free, if you want to get a reliable and qualitative costumer. This software creates the different problem of our system. It cannot provide the best security of our system and can't save our information in this software. But conclude that this software is very efficient and easy to use. This is the best marketing software and best platform for our business. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** This is the best managing software and the great platform for our customers. It provides the best sales price of our customers. I use this software because it makes my life too much easy and all the features are outstanding. I recommended to use this software because it is more storage software and great efficient software. I personally use this software and my all the observation is almost positive. I really like to use this software. ### 42. A huge website storefront can manage easily by Magento **Rating:** 4.0/5.0 stars **Reviewed by:** Shashank P. | Digital Marketing Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** When we arrange a huge amount of products and service or to prepare a big catalog for our store front website, we can easily manage by Magento CMS. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Some features are more complicated while arrange the products and category customization. Some self generated URL's are make big trouble in URL indexing. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** I recommend for professionals who are expertise in e-commerce development. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** For a huge category and products, you can easily manage with Magento. It is also helpful to maintain categories and store front. ### 43. Has many strong features that are useful for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Selena F. | Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento offers the broadest set of feature configurability of any mid-market eCommerce engine. We undertook an exhaustive research project including a live pilot of 7 other vendors. The Cloud (PaaS) offering was strong and removed the entire hosting and environments layer from our project, which was great for speed of adoption in a Greenfields deployment. Very mature concept of scope allows you to execute your multi-website, multi-language goals against a common product catalogue with ease. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Sales and marketing materials regularly and casually overstates the actual features often identifying features they are still working on. The dedicated onboarding specialist didn't really help us all that much. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Every eCommerce project knows to define budget for information architecture, solution architecture, wireframing, mockups, templates, payments and configuration. You should do this too. In addition to your budget for the above, there are a lot of rough edges that you'll need to resolve on your own dime that constitute unknown unknowns. Because Magento Commerce is literally open source software with a very shiny sales and marketing veneer over the top, you'll need to set aside a certain budget for a specialist Magento Agency to get you over the line. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Magento has allowed us to create much more in depth tracking of customers and hierarchies associated with different stores. This is something our previous ERP simply could not do. The customization capabilities are a double-edged sword. It provides tremendous flexibility, but also requires you to spend the time to plan it all out. ### 44. Magento is a good scalable software that is good for E-commerce use. It is a highly customizable. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Magento provides high customizations and designing capabilities for Developers. The software provides an admin panel to manage and organize things. It also allows to set up various alerts, mail reminders, etc. Magento 1 is highly powerful software and can be used for scaling huge products and websites. The good features of Magento 1 overpower the bad features of the software and in all provides a good experience. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Magento 1 does not provide a good UI experience for end customer. For developers it is a very good software but for end user it can be improved a bit. Also it is a bit heavy and slow to load. But that is understandable given the vast customizations and functionalities it provides for. Overall the good outweighs the bad in Magento 1. The bad features have constantly been improving and issues found are fixed in a sooner or later release and that's a good thing that the software is maintained at a good level. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Magento 1 is a good software to use and allows for good customizations and huge scope of scaling. It provides a good admin dashboard to manage the functionalities it presents. It's a good software to use for E-commerce platforms. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We have used Magento 1 for E-commerce website development, product development and custom functionality requirement implementations in Magento 1. We have also used it to manage E-commerce platforms via the Admin panel of the software. ### 45. Had such a great experience with Magento **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It has such a diverse range of extensions. We loved working with it and it streamlined or Ecommerce site and usage went up. We do like magento and will be upgrading to Magento 2.0 **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** If it gets overloaded it will just stop sending emails. Our Webmaster hasn't figured out exactly why. They are discontinuing Support for this version. it still works for our current needs but We will be forced to upgrade. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** I would say stick with this version if it wasnt being aged out. You have until May 2020, Adobe purchased Magento and we are expecting some Adobe-ish type extensions to start appearing. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We have used this for a few years now and as a eCommerce platform it has served all our needs. the extensions have been very useful in expanding the range of the program. ### 46. I really like this Ecommerce Platform a lot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** This platform is so versatile. The open source extensions have worked out very well for us. Its been stable. It is easy to navigate. Our customers have loved it form the moment we switched over. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Security patches are about to end. An Upgrade to 2.0 will be mandatory. This has lead us to look into different platforms to see if there is another suited better for our needs. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Hopefully the features in 2.0 will offset the cost of migration. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** This was a great Ecommerce platform. I wish they would continue with support so I didn't have to migrate up. ### 47. It is proved to be one of the best tool for clients to manage their magento store with efficiencies. **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin P. | Magento eCommerce consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Being a cloud-based system it help the ecommerce store owners to get data sources and analytics. Effective data reporting and one stop solution for all kind of eCommerce business needs is biggest advantage about magento BI. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I believe there are no disadvantage about this platform. I have consulted more than 1000 clients, suggested the magento business intelligence to most of them. They are satisfied with kind of analytics they are getting from it and till now as far as what I know there are no negative KOs about it. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** If you are eCommerce store owner and looking for tool which can help you to understand your audience and better advance reporting system then all you need is magento business intelligence. One of benefit of magneto BI is that you can collate all of your data in a single space with enhanced control and improved efficiency with which you track goals, send reports and target your ideal customers. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The problems with our clients was lack of facts and figures. Yes, you heard it right. when you have system that is catering and dealing with your customers, when you see lot of people are coming but they are not buying. This means we are missing the intelligence in our business. If we can able understand our customers and our system by effective report generation. That would really help us to improve those weak areas of the store which can be polished and can be better. ### 48. A lot of issues **Rating:** 2.0/5.0 stars **Reviewed by:** Adam S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Since it is an open e-commerce platform there are a ton of possibilities and it is good for a robust product set. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** There are a tons of bugs and sometimes it is very hard to figure out issues and troubleshooting. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We utilize it for our ecommerce platform so it provides access to over 500k yearly users. ### 49. Great experience with Magento **Rating:** 4.0/5.0 stars **Reviewed by:** Enrico G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Is a very stable platform that gives a complete tool for running a web shop. Very well the VAT setup that works perfectly in all the combination. Incredible numbers of extensions available make you able to put in real any idea jump in your mind. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Not very happy with the layout of back-end, especially if you want to work using tablet. Installing new extensions and basic configuration may require experts support. **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** It’s the right choice for whom is growing faster their online business **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I can easily manage all my orders and moreover is easy to integrate via zapier with other platform I am using for marketing automation ### 50. Useful software **Rating:** 3.5/5.0 stars **Reviewed by:** Vicky N. | Customer service, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The interface is silky smooth. We can access to customers account in one click **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Tracking details updated for orders differ from the actual one **Recommendations to others considering Adobe Commerce (formerly Magento Commerce):** Its a good software but with some limitations. Good for start ups **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I deal with cart rule related things. The benefit is that it has a simple but infective interface to understand and to implement as well. ## Adobe Commerce (formerly Magento Commerce) Discussions - [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote - [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) - 2 comments, 1 upvote - [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) - 1 comment, 1 upvote - [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) - 1 comment, 1 upvote - [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) - 1 comment, 1 upvote - [View Adobe Commerce (formerly Magento Commerce) pricing details and edition comparison](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+15%3A43%3A35+-0500&secure%5Bsession_id%5D=ae93971d-3c91-44ba-ad9d-3dba645633dd&secure%5Btoken%5D=5934507054f50865adf86a3f82b351e61a7a718a1cad90ecac4a09219c13c5b9&format=llm_user) ## Adobe Commerce (formerly Magento Commerce) Integrations - [Act-On](https://www.g2.com/products/act-on/reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Adobe Real-Time CDP](https://www.g2.com/products/adobe-real-time-cdp/reviews) - [Adobe Target](https://www.g2.com/products/adobe-adobe-target/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Alokai](https://www.g2.com/products/alokai/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Matomo (Formerly Piwik)](https://www.g2.com/products/matomo-formerly-piwik/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Minty Business](https://www.g2.com/products/minty-business/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Prismic](https://www.g2.com/products/prismic/reviews) - [Provide Support](https://www.g2.com/products/provide-support/reviews) - [RetailOps](https://www.g2.com/products/retailops/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Shipedge](https://www.g2.com/products/shipedge/reviews) - [ShipEngine](https://www.g2.com/products/shipengine/reviews) - [Shoppingfeed](https://www.g2.com/products/shoppingfeed/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [TaxJar](https://www.g2.com/products/taxjar/reviews) - [VASPP BREVO](https://www.g2.com/products/vaspp-brevo/reviews) - [Vertex](https://www.g2.com/products/vertex/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Adobe Commerce (formerly Magento Commerce) Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Administration** - Reporting - Cart Management - Shipping Information Collection **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Integrations** - Payment Gateway Integration - E-commerce Platform Integration - Email Integration **Generative AI** - AI Text Generation - AI Text Summarization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Cart Management** - Multi Cart - Products - Templates - Embed **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Multichannel** - Web - Email - Mobile **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Adobe Commerce (formerly Magento Commerce) Alternatives - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - 4.4/5.0 (285 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,942 reviews)