I like that Acumatica is easy to use, cloud-based, and lets me manage accounting, inventory, and reports in one place. It also makes it easy to access data from anywhere. Review collected by and hosted on G2.com.

Some features take time to learn, and the system can be a bit slow when working with large amounts of data. Review collected by and hosted on G2.com.

I appreciate Acumatica's mobile access in a world that increasingly requires EASY access from anywhere. It's a nice change from our legacy system, which had matured to the point where growth was stunted. I also like that Acumatica is a young product with plenty of room to grow. Review collected by and hosted on G2.com.

More reports available out of box at implementation are desperately needed-new customers learning a new system do NOT need to have to learn how to do a GI or master reporting software just to get the data they need. The report designer lacks much to be desired... complete overhaul is in order. Lack of basic out-of-box reports was a big headache and stressor. Knowing I had to reinvent the wheel, to get something I knew other customers also needed, was frustrating. Review collected by and hosted on G2.com.

I like Acumatica's intuitive UI, which makes the barrier for entry easy. It's set up well for integrations and customizations, allowing it to feed into and be driven by existing systems. I also find the cost to be very competitive, making the larger more Enterprise ERP options less enticing. Review collected by and hosted on G2.com.

The CPQ functionality is limited. Although there are external systems that can be bolted on to handle this, it would be better if this was native functionality in the tool. There are two major things the current system doesn't handle well. The first is multi-level BOMs. Being able to create BOMs with configurations and stack them on top of each other to create a larger product, while maintaining the ability to configure each subassembly on a sales order or quote is key. The second is the ability to integrate with CAD systems like SolidWorks, where engineers build their models that house the rules for how to update the BOMs as configurations change. Also, much of the necessary data isn't available at initial setup, so we have to standardize and collect it, which makes the process long. Review collected by and hosted on G2.com.

I like that Acumatica is a one-stop-shop for everything from customer management to parts sales, labor tracking, and invoicing. We can create proposals using D-tools, which sync to Acumatica project quotes, then convert to a project where we use service orders and sales orders to track parts and labor. Our projects also have billing tasks built in and a dashboard that keeps track of it all. Review collected by and hosted on G2.com.

I believe the areas where Acumatica could be improved are the taxes and change order/change request processes. The change orders don't track estimated taxes, and in the revenue budget, items can either include tax or be non-taxable entirely, which complicates commission calculations. Also, I found the Microsoft Outlook and Teams plug-ins with Acumatica very difficult to execute thoroughly and successfully. I have not been able to get Outlook or Teams plug-ins to work at all. Additionally, the initial setup of Acumatica was very difficult. Review collected by and hosted on G2.com.

I use Acumatica for all operations like manufacturing, inventory management, financial processing, CRM, and WMS. I love how Acumatica can be personalized to fit the industry I work in and even down to my specific role within the company. The increased visibility of data and the ability to highlight KPIs for all team members are great. It has also streamlined and automated many processes. As someone who oversees data and analytics, having access to real-time data to show different departments how their operations are running and to get ahead of issues is huge. Review collected by and hosted on G2.com.

The Shopify connector I always have issues with. It is not very flexible and often causes extra work for different team members to monitor failed sync records. I think there needs to be more allowance to edit the work flow of each entity. Specifically on the items, in my business we take pre orders for items before we even know if we can secure the seed (due to crop failure). The item status is very strict and does not work the same for the Shopify display and the Acumatica display. Review collected by and hosted on G2.com.

I like that we can use handheld devices in the warehouse with Acumatica. It lets us take and upload photos of the packing slips and material directly to the transactions in real time. This saves me from having to scan, rename, and file each packing slip at the end of the day. Review collected by and hosted on G2.com.

I feel like there is still so much for me to learn with Acumatica. Our biggest hardship in the warehouse is the time it takes to process materials (transactions). It takes several minutes to get items received and onto the production floor. I'm sure this can become more efficient when I learn more on automation. The implementation took a long time, about 1.5 years, and wasn't easy, as it took me away from many of my daily responsibilities as a Warehouse Manager. I think we still needed more time prior to implementation. Review collected by and hosted on G2.com.

I appreciate Acumatica for its simplicity and intuitive design, which makes it easy for basic users to navigate and complete their tasks, speeding up processes and finding efficiencies. I find the flexible UI, dedicated workspaces, and robust user roles particularly useful, allowing me to control user access and declutter workspaces, which helps users focus on their tasks and facilitates cross-functional collaboration across departments like sales and production. I also value how Acumatica has almost eliminated our dependency on Excel, which was a big issue with our previous software. Plus, the initial setup of Acumatica was easy, with the main challenge being cleaning our data beforehand. Review collected by and hosted on G2.com.

The WMS is very bare bones. It has some limitations like the fact you can't lookup an item's alternate locations during the middle of an order pick. Review collected by and hosted on G2.com.

I like Acumatica's capability for financial controls, project management, time entry, financial reporting, service management, and manufacturing, especially in the construction and services industry. Its scalability and flexibility to adapt as we grow are key benefits for us. I also really appreciate the ability to change major workflows, approvals, and reports with low-code/no-code. Acumatica's generic inquiry tool is amazing because it lets me build almost every report needed for our business, whether it's financial reporting, operational reporting, or tracking records through workflows. Review collected by and hosted on G2.com.

The field services module is probably the weakest aspect that could use more work. There are improvements on the roadmap that definitely solve the issues that we are experiencing. The calendar board for dispatching, for example, has a lot of limitations on scheduling intuitively and lacks the ability to show it as a calendar for field technicians on their mobile phone. It does not sync with other apps like Microsoft Outlook. Review collected by and hosted on G2.com.

I find Acumatica's reporting feature easy to use, allowing me to create unique reports that are tailored to our needs rather than relying on pre-made reports. I like that Acumatica is continuously growing and advancing, with new advancements every year that keep it ahead of older ERP solutions. The new UI features are particularly valuable to me as they let me design the format of the screens to create a more user-friendly environment, minimizing unnecessary clicks for my end users. Review collected by and hosted on G2.com.

One of my end users' biggest complaints is seeing inventory allocation inside the sales order line screen. They currently have to click into the line details screen to see this information. This is a long process if you have a lot of items on the order. It was a lot of work to convert the data from the old system to Acumatica. Also early on in the implementation process, we had to make decisions on things we did not fully understand, and we just didn't know enough about the full capability of Acumatica to make some of these decisions. Review collected by and hosted on G2.com.

I find Acumatica to be exceptionally intuitive. When I joined a new company with minimal training, I was able to teach myself how to navigate and use the system with ease. Unlike many other programs that come with frustrating quirks and steep learning curves, Acumatica runs smoothly and efficiently, offering a user-friendly interface that makes adoption straightforward.

The platform is robust and feature-rich. Even after four years of daily use, I’m still discovering new modules and capabilities. In my 20-year accounting career, Acumatica stands out as one of the best—if not the best—software solutions I’ve worked with. Review collected by and hosted on G2.com.

The only module I’ve found to be somewhat less intuitive is the Inventory module. While I don’t use it daily in my role, I’ve noticed it can be a bit tricky to navigate at times. That said, it still performs reliably and offers solid functionality. I’m confident that with a bit more hands-on experience, I’ll be able to master it fully. Review collected by and hosted on G2.com.