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Acumatica Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Acumatica Media

Acumatica Demo - Construction - Job Cost Accounting Dashboard
Construction - Job Cost Accounting Dashboard
Acumatica Demo - Distribution - Warehouse Operations Dashboards
Distribution - Warehouse Operations Dashboards
Acumatica Demo - Field Service Dashboard
Field Service Dashboard
Acumatica Demo - Manufacturing - Production Manager Dashboard
Manufacturing - Production Manager Dashboard
Acumatica Demo - Professional Services - Financial Management Dashboard
Professional Services - Financial Management Dashboard
Acumatica Demo - Retail - Commerce Sync Dashboard
Retail - Commerce Sync Dashboard
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
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Acumatica Reviews (1,999)

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Reviews

Acumatica Reviews (1,999)

View 2 Video Reviews
4.4
2,000 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Acumatica for its customizability and ease of use, which allows businesses to tailor the software to their specific needs while streamlining operations. Many appreciate the platform's ability to consolidate data and enhance reporting capabilities, making it easier to manage financials and projects. However, a common limitation noted is the challenging initial setup, which can be complex and time-consuming.

Pros & Cons

Generated from real user reviews
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"Effective ERP with Room for Improvement"
What do you like best about Acumatica?

I use Acumatica for finance matters. One thing I really like about it is that it makes our vendor bill processing more automated, which means less paper. It's also easy to use, which is important for me. What I enjoy the most, though, is the simplicity of running inquiries and reports with Acumatica. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I'm having trouble with multi-branch tax reporting. Our taxes seem to carry balances into the next period, and it's unclear why they're not clearing. This causes our tax reports not to match our trial balances and account details. Also, the initial setup wasn't easy, probably because of a lack of testing on our end. Review collected by and hosted on G2.com.

"Streamlined Business Processes with Acumatica, Could Be More User-Friendly"
What do you like best about Acumatica?

I like how everything is in one place with Acumatica, from accounting to sales and inventory. It's great that when other teams use the system, it automatically takes care of some of my work. I appreciate the automations and simplicity of the system. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I'm still new to Acumatica and some of the programming feels complicated to set up myself. I don't have a coding background and sometimes it feels like it requires that level of skills, like setting up GIs and business events. I wish business events and GIs were more user friendly to set up. I could automate a lot more of my work if I knew how to set these up simply. Also, I wish there had been an official training or some sort of resource I could utilize when first getting used to the system. Review collected by and hosted on G2.com.

"Revolutionized Our Manufacturing Process but Needs Smoother Setup"
What do you like best about Acumatica?

I appreciate that Acumatica allows us to accurately group our projects and maintain revision control. The interface is accessible to everyone and serves as a good baseline. I like how it integrates with typical entry data like Excel, making data entry easy. The third-party additions simplify integrations further. CADLink is my favorite addition, as it significantly speeds up my work, and the Engineering Workbench is a useful tool for its search, visualization, and modification capabilities. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

So far, the pipeline from BOMs that are frequently modified or updated and shifting these changes to Manufacturing Orders/Production Orders in progress is a huge time-sink for me. I wish Production Orders had a similar functionality to Engineering Workbench, or were easier to update. Right now if I need to shift a material from one work center to another, I have to delete it out of one work center, and add it to a second. In Engineering Workbench, I can drag and drop this item between work centers. Not easy at all, we had a lot of background work to do on our existing data and make sure it was in the system before we went live. Review collected by and hosted on G2.com.

"Cloud-Based Excellence with Room for Improvement"
What do you like best about Acumatica?

I like that Acumatica is cloud-based, which is essential for modern business operations. The UI is another highlight for me. It's easy to use for our employees, which is crucial for efficient workflow. The advanced planning and scheduling capabilities are impressive, helping us produce to forecast on time and keep our customers happy. It's great to have a secure environment and the ability to promise capabilities, ensuring we can meet deadlines and manage our manufacturing processes effectively. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I think the advanced planning and scheduling could be better. It needs to ensure that the supply chain's manufacturing requirements are calling for items to be in-house on time and needs to respect our manufacturing lead times, especially for an 8-level BOM. I feel like the MRP and CTP processes could be improved as well. Plus, the allocation process could be more intuitive and should respect the orders that have ship dates, especially when inventory is low. Review collected by and hosted on G2.com.

"Scalable ERP with More Expansive Modules"
What do you like best about Acumatica?

I use Acumatica as our ERP for sales, finance, general ledgers, consolidation, and operations. It's quick and smart, and it's scaled with our growth. I'm impressed that Acumatica is intuitive and powerful, allowing adjustments for smaller companies while opening more modules as we grow. This flexibility makes accounting more efficient. We've found segment keys and subaccounts essential for smarter department reporting—it holds departments accountable. Implementing Acumatica with other best-in-breed software hasn't been difficult, which adds to its value. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I do think the approvals and audit trail for audit could be improved. Now that the auditors are now more control based auditing, they're not vouching anymore, more approvals process within Acumatica would be useful. A person at the top, Director of Finance, or Head of Finance, or Financial Controller shouldn't hold up a monthly process, but we need to prove to the auditors that the subledgers have been checked by said persons. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Mid-Market (51-1000 emp.)
"Enhanced Financial Transparency with Usability, But Needs Better Reporting"
What do you like best about Acumatica?

I use Acumatica as the source of truth for all of our financial transactions and for CRM, and I like the ease of use. It addresses the lack of transparency by making everything we need reachable if you know where to go in the system. I also appreciate that my team made successful integrations with other tools like Velixo and SiteTracker. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

We're struggling at the moment to get the level of granularity that we need for reporting purposes per contract stipulations. We need to be able to link a task or sub-tasks to a line in the contract, and unfortunately, Acumatica now does not support the creation of subtasks. As we were trying to implement two companies with very different needs, the initial setup wasn’t as simple as we would’ve liked it to be. Review collected by and hosted on G2.com.

Dahr H.
DH
Mid-Market (51-1000 emp.)
"Highly Customizable, Needs User-Friendly Enhancements"
What do you like best about Acumatica?

I appreciate Acumatica's customizability for any type of use case, as it allows us to have full control of any screen and customize it the way we want it to be. The automation capabilities and AI integration speed things up tremendously and take unnecessary manual tasks off employees' hands so they can focus on more important tasks. Although we don't have AI studio in our environment yet, I've experienced it during a Hackathon, and it helps in summarizing and visualizing large data sets, which can assist in making quicker decisions. Overall, Acumatica helps keep all our data organized and controlled in one area, making it an excellent system of record. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

While the customizability is good, it's not very user-friendly. Trying to find resources on how to accomplish various customizations is very difficult and frustrating. Review collected by and hosted on G2.com.

"Robust ERP with Room for Equipment Management Growth"
What do you like best about Acumatica?

I like that Acumatica is a true web-based program. The General Ledger automation and the easily accessed database are beneficial for our operations. We use Velixo to pull current data into spreadsheets, which can be refreshed, eliminating the need to export new data frequently followed by cleanup. This is a significant time saver. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The Fixed Asset module in Acumatica doesn't have Equipment Management capabilities, which is frustrating for us as a civil contractor with a fleet of heavy equipment. We need cost and revenue information for each piece of equipment, but the module doesn't support this need. It would be great to have an Equipment Management module to capture repairs and maintenance costs from accounts payable, depreciation from fixed assets, and equipment hours/revenues that have been applied to projects. This would help us get a profit and loss statement for each piece of equipment. Review collected by and hosted on G2.com.

DG
"Acumatica: Integration Champion with Customization Prowess"
What do you like best about Acumatica?

I appreciate Acumatica for its user experience, flexibility, and customization, which are especially beneficial for our employees who may not have much technology background. Acumatica allows them to quickly grasp the system and customize it to their ability. It's also great that Acumatica puts four systems into one, which means our teams don't have to work between multiple platforms but can do everything within a single application. Additionally, the setup on the Acumatica side was straightforward. I would highly recommend it, evidenced by a rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Shop Floor reporting is our biggest issue. This aspect could be expanded to allow us more reporting on shop floor functions. We are missing some capabilities such as shop floor utilization, late tracking, and materials usage. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Derek,

We’re delighted to hear how Acumatica serves as an integration champion for your business. It’s great that your employees easily navigate the system and customize it to meet their needs.

We appreciate your feedback on expanding Shop Floor reporting and know insights into shop floor utilization, late tracking, and material usage are critical for managing costs and efficiency. We’ll share your suggestions with our product team as we work on future updates to support your growth.

Thank you for sharing your success story. We’re proud to partner with you and look forward to supporting your continued growth!

MN
"Ease of Use and Customization at Core, Minor Setbacks"
What do you like best about Acumatica?

I use Acumatica for Construction, Accounting, and CRM. I really appreciate how it allows easy gathering of data and integrates multiple departments on one ERP. I like its ease of use and customizability, making it straightforward to create reports pulling the data we want and adding fields specifically needed for our business. I'm also learning more of its capabilities daily. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find that project quoting in Acumatica needs improvement, especially in terms of easily sending the same quote to multiple bidders and maintaining an accurate history. The AIA invoicing could be enhanced with the ability to create an AIA retainage invoice. Additionally, I would like the forms to be modifiable and have the capability to export them to a Word document. The initial setup was also challenging, as we had to break it out into multiple implementations. Review collected by and hosted on G2.com.

Questions about Acumatica? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

BD
Betty Dudzik
Last activity over 5 years ago

Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".

James H.
JH
James Harris
Last activity over 5 years ago

I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

11%

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Acumatica Features
Journal Entries
Audit Trail
Invoice Customization
AP Automation
Payment Processing
Purchase Orders
Financial Statements
Custom Reporting
Dashboards
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Acumatica