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1,554 Acumatica Reviews
Overall Review Sentiment for Acumatica
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API functionality is great. Can easily stand up endpoints to power other platforms and user needs. Review collected by and hosted on G2.com.
Security is extreme. Don't plan on using any of the dashboards with external users. We are a corner case user in Cannabis and the software is still being customized to meet our needs. Review collected by and hosted on G2.com.
This software has streamlined many of my daily tasks in one place instead of bouncing between multiple softwares and spreadsheets. Review collected by and hosted on G2.com.
Some of the moving pieces we use don't work or fit with Acumatica. However, we are learning to work around it and discover new processes within the system. Review collected by and hosted on G2.com.
Best features include the ease of use and the ability to get users up to speed quickly. I also like the pricing model where we aren't penalized for users that might not use the system as frequently as our power users Review collected by and hosted on G2.com.
I feel there are still some opportunities on the Manufacturing and WMS side of the house to simplify and take steps out of the process. Review collected by and hosted on G2.com.
I love how easy it is to use the system. All of the modules basically work the same way, it is very easy to extract data from the system, & it's easy to run reports. We have customized reports easily & now have the ability to do more analytics than we ever have before. Review collected by and hosted on G2.com.
We had a rough implementation. We are getting better each day though & making our way through it. Review collected by and hosted on G2.com.
We tried to roll out another ERP prior to Acumatica, and it failed miserably. In our search for something to replace it, we were looking for something that was user-friendly, cost-effective for our small team, and would expand our capabilities to allow us to grow. We have found it to be just that and are relatively happy with our decision to go with this platform. It's forced us to really think through workflows and streamline our processes as a team, which is helpful!
We also find it helpful to have visibility into what our entire team is doing. We can see the whole process, from Purchase Orders, to Sales Orders, payments, etc., and have a better idea of item/order statuses without having to shout down the hall to ask.
Get yourself a good VAR because it makes a huge difference! You will rely on them for so much. We were paired with one that works well for our team. Review collected by and hosted on G2.com.
Acumatica has a lot of incredibly cool features, but some of them require add-ons or customizations. Our general theme in searching for an ERP platform was "If Quickbooks can do it, so should you." For example, the Document Recognition software is really neat, but it's an added monthly charge. That's something that the basic Quickbooks package offers for free. We started our Acumatica journey with a new (to us) payment processor, but had many issues with their integration. We ended up switching to Acumatica Payments, which actually saves us a good chunk of money in CC fees, but in doing so we also lost some functionality and it forced us to upgrade earlier than we had planned to do so.
I imagine that integration issues are common across the board for ERPs, but we really have been pretty pleased with Acumatica. Review collected by and hosted on G2.com.
What I find the best about Acumatica is the fact that they allow us to customize the system to allow it to properly adjust to our business needs. Review collected by and hosted on G2.com.
I do not like the lack of graphical charts such as gantt charts. Review collected by and hosted on G2.com.
Reporting and dashboards allow our team to dive deep into the data they need to make informative and efficient decisions. The ability to create and edit GIs quickly helps use make decisions quicker. Their implimentaction of AI is also a great recent add for them. Review collected by and hosted on G2.com.
I feel that some of the features on the construction edition of Acumatica are lacking behind other industries. Feels like they are always a few years behind compared to the e-commerce and distribution editions. Review collected by and hosted on G2.com.
This is lightyears ahead of Quickbooks in functionality. Having all AP/AR related transactions in one place is incredible. Now we are even intergarted with Acupay so can collect payments from clients much more effiently than in the past. Review collected by and hosted on G2.com.
Fortis pay ease of implementation would be a 0. Then getting support on the Acumatica side is impossible, we paid a small fortune to our VAR partner for support but never got the solution we wanted. It would be great to have a support team from Acumatica that would not be $250/hr. There is so much to learn and not enough time to stop and watch tutorials.
Importing time cards is very challenging as well. Correcting time cards is also frustrating when jobs are closed or if you are only correcting one line but the entire time card is resubmitted so the client will see that on every project, unrelated to the correction, that the employee worked on in that time card.
Invoice templates are my biggest issue with Acumatica, it really isn't user friendly to change the format of invoices. Review collected by and hosted on G2.com.
Basically everything We've ever thought of as a need turns out to be something that Acumatica can do, once we dedicate some time and resources to understanding it. Once we switched to a competent VAR and brought in a consultant for our business processes we've been able to get great resutls. Review collected by and hosted on G2.com.
Initially a VAR with the wrong background and weak mnfct. practices resulted in a failed implementation that caused a lot of damage over a year. Like any complex tool, it needs to be understood and needs skilled implementers to help. Review collected by and hosted on G2.com.
I appreciate the ability to drill down into detail all the way to the original entry module. I like the cloud based software and the tabs in the project module have alot of good data. Relatively ease to use for an accountant, my project admin staff is struggling a bit to understand the nomenclature used and frankly at times it confused me. Review collected by and hosted on G2.com.
I do not feel the reporting in ACUMATICA is well thought out. It does not appear to have been created by end users in mind. The canned reports are not often perid sensitive based, especially in the projects module. the purchase orders process is not ideal as if a line is not closed before marking the po complete, the line shows open in many areas of ACUMATICA. The proposal function is unappealing and customers have stated that is looks terrible. And if you are a construction company with alot of invoices and PO the AP module is not functional and an add on is required.
Well integration was tough mostly because we needed to integration PROCORE and we changed payroll providers as the same time and went to WFG. I would never recommend this to anyone but it had to be done. Review collected by and hosted on G2.com.