Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Acumatica Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Acumatica Media

Acumatica Demo - Construction - Job Cost Accounting Dashboard
Construction - Job Cost Accounting Dashboard
Acumatica Demo - Distribution - Warehouse Operations Dashboards
Distribution - Warehouse Operations Dashboards
Acumatica Demo - Field Service Dashboard
Field Service Dashboard
Acumatica Demo - Manufacturing - Production Manager Dashboard
Manufacturing - Production Manager Dashboard
Acumatica Demo - Professional Services - Financial Management Dashboard
Professional Services - Financial Management Dashboard
Acumatica Demo - Retail - Commerce Sync Dashboard
Retail - Commerce Sync Dashboard
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
Product Avatar Image

Have you used Acumatica before?

Answer a few questions to help the Acumatica community

Acumatica Reviews (2,000)

View 2 Video Reviews
Reviews

Acumatica Reviews (2,000)

View 2 Video Reviews
4.4
2,000 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Acumatica for its customizability and ease of use, which allows businesses to tailor the software to their specific needs while streamlining operations. Many appreciate the platform's ability to consolidate data and enhance reporting capabilities, making it easier to manage financials and projects. However, a common limitation noted is the challenging initial setup, which can be complex and time-consuming.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
"Flexible Configuration but Complex Setup"
What do you like best about Acumatica?

I like Acumatica's configuration flexibility and data management/transparency. The ability to export/import data and provide in-system data analytics is valuable as it saves the lag involved in moving to an external warehouse for reporting and analytics. It also allows users to easily hone in on datasets and export to Excel or other tools for detailed analysis of building external reports and presentations. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find the construction task structure in Acumatica relatively complex and inflexible compared to the rest of the system. It has a dependency on unit of measure alignment and hard connections of tasks to production orders. Also, the initial setup of Acumatica wasn't easy for our team. Review collected by and hosted on G2.com.

"Flexible ERP with Great Customization, But Steep Learning Curve in ARM"
What do you like best about Acumatica?

I liked the ease of using data both within the Acumatica site and exporting to Excel for easy analysis, information distribution, and financial reporting. I also love the ability to dive deeper into the data directly in the reports to the entries behind the numbers. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I am less proficient in ARM than I am in Excel. Being able to translate and create reporting easily within Acumatica using intuitive operations or commands would be a game changer. I often do not know where to begin with the language or commands within the ARM report writer. Our implementation was difficult as our original VAR did not provide much guidance. Review collected by and hosted on G2.com.

"Modern UI with Meaningful Improvements"
What do you like best about Acumatica?

I really like Acumatica's simple, clean, and common sense interface, which makes navigation easier with fewer clicks to get to the data I need. I appreciate their dedication to ongoing innovation, always staying current and ahead of the curve. The interface also aids in user adoption and change management, particularly for a workforce with a long tenure. The initial setup was fairly painless with support from our VAR, NexTec. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Our intention was to use Acumatica out of the box as much as possible however we have found some of the reports do not provide the level of detail we require. Furthermore there are some data points that are very common in manufacturing and this area has left me wanting more. Review collected by and hosted on G2.com.

"Versatile, User-Friendly System with Comprehensive Data Access"
What do you like best about Acumatica?

I like how user-friendly Acumatica is and the large access to information it provides. It solves problems so well, and if there's an issue, it's probably just me not knowing how to use it better. The modules and reports are set up the same way, so there's no need to learn multiple systems. Acumatica does it all in one. I also appreciate the insight it provides our entire team with up-to-date information about inventory tracking, so we never question if we have enough product. Open University is a big tool for accessing information. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The only aspect that doesn't work well is when my employees don't use it. The system can only provide what we give it. Review collected by and hosted on G2.com.

"Comprehensive ERP with Room for Improvement"
What do you like best about Acumatica?

I like that Acumatica offers many tools under one roof, which really helps streamline processes. The real-time visibility to project costs, materials, and activities is another aspect I find incredibly beneficial. I also really like having the mobile app on my phone, allowing me to access data in real time and make actionable decisions quickly when I'm away from the office. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Receiving material can be cumbersome because you have to access multiple screens just to enter it into the system. We could benefit from having an OCR tool that allowed us to scan the packing slip, with that auto lookup the PO and receive the qty of items on the packing list. Review collected by and hosted on G2.com.

"Robust Integration with Some Growing Pains"
What do you like best about Acumatica?

I like that Acumatica allows unlimited users, so our whole company can have access. It plugs in so well with other applications like Velixo, and I can drill through to so many screens seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Some of the controls around the post period in the allocation screen in the construction module. Often it will try to post based on transaction date instead of post period. In the allocation rule or on the allocation screen, I would like the option to select a financial period to post to rather than only the transaction date. Implementation was actually very rough because we had so many custom workflows from our legacy system, and it was very hard to get people to adapt. Review collected by and hosted on G2.com.

Joe M.
JM
Official NA Importer
Small-Business (50 or fewer emp.)
"Flexibility and Seamless Integration with Acumatica"
What do you like best about Acumatica?

I really like Acumatica's flexibility in accessing our data in several ways, like downloading to Excel and integrating with our websites. It's great that we can continually grow and evolve our system to fit our needs. The integration with Velixo simplifies functions and reports, while the Shopify integration has been a big time saver and improves our retail customer experience. We deal with foreign currency and tariffs, and Acumatica makes calculating and forecasting prices for over 2,000 items much simpler. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

There should be many more common/basic reports out of the box. Customer sales reports, top customers, products sold to customers, and inventory analysis of item sales are lacking. Review collected by and hosted on G2.com.

"Customizable and Intuitive for Manufacturing Needs"
What do you like best about Acumatica?

I like the ability to customize screens and visibility in Acumatica. It really helps with inventory tracking and user-friendly data entry. Users are more easily able to adopt the system alongside tracking manufacturing inventory and processes. The customization simplifies things for end users in data entry and helps leads in reading current data, making the workflow much simpler in answering questions concerning quantitative data. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find navigating certain screens when building generic inquiries (GIs) challenging. It's difficult to explain what users are able to access to new admins; there's more needed than just clicking around—there should be an explanation of what these clicks do. The initial setup was laborious for user adoption and entry. Review collected by and hosted on G2.com.

"Effortless Usability Boosts Efficiency"
What do you like best about Acumatica?

I like Acumatica for its ease of use and easy screens, which make navigating through the software straightforward. I appreciate the consistent platform formats, which provide a seamless experience. It's great to easily move between AR and AP flows without hassle, and I find the inventory management to be consistent from end to end. The initial setup was easy, taking about four months with the help of a VAR. I'd definitely recommend Acumatica to others. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I struggle with dashboards not being easy for us. We also have issues with versions of truth since we're not experts in this area. Review collected by and hosted on G2.com.

"Reliable Data and Ease of Use, But Needs Better Email Integration"
What do you like best about Acumatica?

I appreciate Acumatica for its ease of use once processes are fully developed, which helped our team to adopt it very quickly. I find the reliability and visibility of data, especially around stock levels and inventory analysis, incredibly trustworthy. Generic Inquiries, dashboards, and business events are features that have significantly streamlined our processes and ensured the right data reaches the right people across the team. I also liked that our initial setup was exciting and relatively easy, thanks to our internal team and the VAR working closely with us. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I dislike the duplicate case management issue when using incoming emails to create new cases. We run into multiple instances daily of duplicate cases being created, and they have to be manually managed by our team through relations. Review collected by and hosted on G2.com.

Questions about Acumatica? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

James H.
JH
James Harris
Last activity over 5 years ago

I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.

BD
Betty Dudzik
Last activity over 5 years ago

Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

11%

Acumatica Comparisons
Product Avatar Image
NetSuite
Compare Now
Product Avatar Image
Sage Intacct
Compare Now
Product Avatar Image
Odoo ERP
Compare Now
Acumatica Features
Journal Entries
Audit Trail
Invoice Customization
AP Automation
Payment Processing
Purchase Orders
Financial Statements
Custom Reporting
Dashboards
Product Avatar Image
Acumatica