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Acumatica Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Acumatica Media

Acumatica Demo - Construction - Job Cost Accounting Dashboard
Construction - Job Cost Accounting Dashboard
Acumatica Demo - Distribution - Warehouse Operations Dashboards
Distribution - Warehouse Operations Dashboards
Acumatica Demo - Field Service Dashboard
Field Service Dashboard
Acumatica Demo - Manufacturing - Production Manager Dashboard
Manufacturing - Production Manager Dashboard
Acumatica Demo - Professional Services - Financial Management Dashboard
Professional Services - Financial Management Dashboard
Acumatica Demo - Retail - Commerce Sync Dashboard
Retail - Commerce Sync Dashboard
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
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Acumatica Reviews (2,005)

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Reviews

Acumatica Reviews (2,005)

View 2 Video Reviews
4.4
2,005 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Acumatica for its customizability and ease of use, which allows businesses to tailor the software to their specific needs while streamlining operations. Many appreciate the platform's ability to consolidate data and enhance reporting capabilities, making it easier to manage financials and projects. However, a common limitation noted is the challenging initial setup, which can be complex and time-consuming.

Pros & Cons

Generated from real user reviews
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AB
"User-Friendly ERP with Diverse Modules"
What do you like best about Acumatica?

I like Acumatica because it helps keep track of all our financial data and displays it in an easy-to-use format. The user-friendly nature of Acumatica really helps me get the most out of the ERP. I also appreciate that Acumatica offers a wide variety of modules that help with all aspects of our business. It's really easy to use and navigate, which makes onboarding a less stressful task than other ERPs. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

One thing that could be improved is the roll out of new updates. It seems to be a little slow in implementation. Review collected by and hosted on G2.com.

"Fast, User-Friendly, and Comprehensive"
What do you like best about Acumatica?

I like how Acumatica provides simplicity and fast information retrieval, which is crucial for my work as a Financial Analyst. The ability to get fast information with just a click really makes my job easier. I also appreciate the access to create queries and reports without needing intervention from the IT department. This autonomy helps me get real-time data in my reports and allows me to address products with margin issues efficiently. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I think the new implementations they are bringing this 2026 year, are covering the past problems. Review collected by and hosted on G2.com.

"Customizable Powerhouse with Endless Potential"
What do you like best about Acumatica?

I like how customizable and powerful Acumatica is. I appreciate the fact that I can customize it myself, instead of needing to pay someone else. The software isn't locked down, making it more desirable. It allows me, as a project manager and systems engineer, to keep an eye on my projects, import purchase order data, and view all financials. Most questions about how things are going in my project can be identified and viewed without having to bother anyone or wait for responses. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

As I'm still trying to get myself up to speed, I don't really know. I do wish there was more live through. Review collected by and hosted on G2.com.

JS
Mid-Market (51-1000 emp.)
"Customizable and Easy but Needs Expense Report Improvement"
What do you like best about Acumatica?

I like that Acumatica is online, easy to use, and easily customizable. It's great that we were able to work with a partner vendor to create an import for our invoices from our claims and policy software, making it easy to load them into the Acumatica system. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I find that Acumatica is not the most user-friendly when it comes to handling expense reports. The screen navigation for these reports can be cumbersome, and our staff often needs explanations on how to add files, which can be a bit of a hassle. Review collected by and hosted on G2.com.

Jake W.
JW
Owner
Small-Business (50 or fewer emp.)
"Evolving Financial Solution with CRM Potential"
What do you like best about Acumatica?

I use Acumatica primarily for our Construction Financials and it's great that the software is constantly evolving and looking to solve my needs and issues. I think connecting a CRM and Operation service into one software will be great. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I can't add multiple pictures at a time from my phone into the Service Order. We take pictures of jobsites during the Quote phase and then after the installation stage, so having to add photos one at a time is inconvenient. The initial setup wasn't very smooth, mostly because of the issues with the third-party vendor running it. Review collected by and hosted on G2.com.

"Great Features, Needs More Flexibility"
What do you like best about Acumatica?

I like the security roles in Acumatica because they allow us to limit access to users and fields, preventing users from pressing buttons when they should not. The search capability is very helpful for finding different items and accounts. I also appreciate the dashboards feature. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I don't like that the service orders in Acumatica do not allow us to change the order type once it is created. This limits our ability to track orders accurately when an initial assessment is incorrect and the order type needs to be updated. Also, the initial setup wasn't great. Review collected by and hosted on G2.com.

NC
IT manager
Mid-Market (51-1000 emp.)
"Fantastic product"
What do you like best about Acumatica?

It’s easy to use overall. We did overcomplicate the integration and configuration on our end, which made the setup feel more difficult than it needed to be. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

We overcomplicated the setup by over-customizing the product. We tried to cater to each client’s requests, and the amount of customization we took on ended up creating issues down the line. Review collected by and hosted on G2.com.

"Streamlined Financial Reporting, Needs NPP Improvement"
What do you like best about Acumatica?

I love how Acumatica has made us a paperless company and allows our staff to see financial results and drill down into the backup documentation. I enjoy the ability to drill down into more detail, which saves my financial team time by allowing department heads to view the financial results of the area under their control. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The non-profit plus does not work well with what I like to do. I like to have a period 13 for adjustments. The NPP has to be shut off in order to set up that period. Review collected by and hosted on G2.com.

"Intuitive, Real-Time Access to Financial Insights"
What do you like best about Acumatica?

I like Acumatica for its ability to log in from anywhere, allowing me to get the information I need whenever I need it. The user interface is very easy to use, and the system is responsive, making it easy to get the information I need quickly. I also appreciate how it handles all of our finance functionality, including customer invoicing, vendor payments, and financial reporting. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I would like to see an easier and more robust way to add approvals to different steps of various accounting processes. This would help us with our audit requirements. Review collected by and hosted on G2.com.

"Real-Time Data, Customizable and User-Friendly"
What do you like best about Acumatica?

I like that everything in Acumatica is real-time, providing instant data for order status, allocation, and overall margins. The ability to customize data and reports is another aspect I enjoy. I also appreciate how easy Acumatica is to use and how straightforward it is to train new users on the system. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I don't like that the 'Promised to sell' function is not a core feature, and I wish Acumatica had the ability to send payment links with quotes through Acumatica payments. From a salesperson's perspective, I find it challenging that I can't easily see when a made-to-order or out-of-stock product will be back in stock to communicate this to customers. Review collected by and hosted on G2.com.

Questions about Acumatica? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

James H.
JH
James Harris
Last activity over 5 years ago

I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.

BD
Betty Dudzik
Last activity over 5 years ago

Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

11%

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Acumatica Features
Journal Entries
Audit Trail
Invoice Customization
AP Automation
Payment Processing
Purchase Orders
Financial Statements
Custom Reporting
Dashboards
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Acumatica