Acumatica Reviews & Product Details

I like that we can use handheld devices in the warehouse with Acumatica. It lets us take and upload photos of the packing slips and material directly to the transactions in real time. This saves me from having to scan, rename, and file each packing slip at the end of the day. Review collected by and hosted on G2.com.

I feel like there is still so much for me to learn with Acumatica. Our biggest hardship in the warehouse is the time it takes to process materials (transactions). It takes several minutes to get items received and onto the production floor. I'm sure this can become more efficient when I learn more on automation. The implementation took a long time, about 1.5 years, and wasn't easy, as it took me away from many of my daily responsibilities as a Warehouse Manager. I think we still needed more time prior to implementation. Review collected by and hosted on G2.com.

I appreciate Acumatica for its simplicity and intuitive design, which makes it easy for basic users to navigate and complete their tasks, speeding up processes and finding efficiencies. I find the flexible UI, dedicated workspaces, and robust user roles particularly useful, allowing me to control user access and declutter workspaces, which helps users focus on their tasks and facilitates cross-functional collaboration across departments like sales and production. I also value how Acumatica has almost eliminated our dependency on Excel, which was a big issue with our previous software. Plus, the initial setup of Acumatica was easy, with the main challenge being cleaning our data beforehand. Review collected by and hosted on G2.com.

The WMS is very bare bones. It has some limitations like the fact you can't lookup an item's alternate locations during the middle of an order pick. Review collected by and hosted on G2.com.

I like Acumatica's capability for financial controls, project management, time entry, financial reporting, service management, and manufacturing, especially in the construction and services industry. Its scalability and flexibility to adapt as we grow are key benefits for us. I also really appreciate the ability to change major workflows, approvals, and reports with low-code/no-code. Acumatica's generic inquiry tool is amazing because it lets me build almost every report needed for our business, whether it's financial reporting, operational reporting, or tracking records through workflows. Review collected by and hosted on G2.com.

The field services module is probably the weakest aspect that could use more work. There are improvements on the roadmap that definitely solve the issues that we are experiencing. The calendar board for dispatching, for example, has a lot of limitations on scheduling intuitively and lacks the ability to show it as a calendar for field technicians on their mobile phone. It does not sync with other apps like Microsoft Outlook. Review collected by and hosted on G2.com.

I find Acumatica's reporting feature easy to use, allowing me to create unique reports that are tailored to our needs rather than relying on pre-made reports. I like that Acumatica is continuously growing and advancing, with new advancements every year that keep it ahead of older ERP solutions. The new UI features are particularly valuable to me as they let me design the format of the screens to create a more user-friendly environment, minimizing unnecessary clicks for my end users. Review collected by and hosted on G2.com.

One of my end users' biggest complaints is seeing inventory allocation inside the sales order line screen. They currently have to click into the line details screen to see this information. This is a long process if you have a lot of items on the order. It was a lot of work to convert the data from the old system to Acumatica. Also early on in the implementation process, we had to make decisions on things we did not fully understand, and we just didn't know enough about the full capability of Acumatica to make some of these decisions. Review collected by and hosted on G2.com.

I find Acumatica to be exceptionally intuitive. When I joined a new company with minimal training, I was able to teach myself how to navigate and use the system with ease. Unlike many other programs that come with frustrating quirks and steep learning curves, Acumatica runs smoothly and efficiently, offering a user-friendly interface that makes adoption straightforward.

The platform is robust and feature-rich. Even after four years of daily use, I’m still discovering new modules and capabilities. In my 20-year accounting career, Acumatica stands out as one of the best—if not the best—software solutions I’ve worked with. Review collected by and hosted on G2.com.

The only module I’ve found to be somewhat less intuitive is the Inventory module. While I don’t use it daily in my role, I’ve noticed it can be a bit tricky to navigate at times. That said, it still performs reliably and offers solid functionality. I’m confident that with a bit more hands-on experience, I’ll be able to master it fully. Review collected by and hosted on G2.com.

I appreciate that Acumatica is a big improvement over our legacy system, allowing us to scale our processes and increase the capacity and bandwidth of my team. I find it helpful that it enables us to grow and scale our processes without needing to increase headcount as our business expands. The mass actions through General Inquiries (GIs), screens, and import scenarios have been a huge value add for my team. They allow us to bulk process orders and manage allocations without having to click into individual sales orders. Review collected by and hosted on G2.com.

Occasionally loading speeds on General Inquiries (GIs) and dashboards have slowed down processes for us. Also, there was a steep learning curve because it functions so differently, so it was difficult to learn initially. Review collected by and hosted on G2.com.

I really like the access to data Acumatica provides, especially through the Generic Inquiries (GIs), which allows me to have better access without relying on another group. The potential for more automation is exciting as well; we're slowly working on creating this. The ability to build what I need and value, beyond standard reports like P/L and Balance Sheets, is a big plus. I also want to learn to use Business Events for automation to alert my team on certain processes. Review collected by and hosted on G2.com.

The GIs took time to learn. It would be great if there was a wizard for new users to build even a simple one. Also, the initial setup was moderate. We unfortunately had a firm deadline and we were not able to fully set up Acumatica on Day 1 and are still trying to catch up. Review collected by and hosted on G2.com.

I really appreciate Acumatica's flexibility in supporting all types of my business operations. It handles everything from DCAA compliance for government contracting to visibility and reporting for performance testing services. Plus, it manages accounting for our real estate business and supports foreign currency transactions, allowing me to consolidate and translate to USD. The system's ease of use for my employees is also a big plus, and having one system of truth for all my entities helps maintain consistency across all companies. The setup was straightforward, and we went live in just four months. Review collected by and hosted on G2.com.

I find the financial reporting to be less user-friendly, that's why we use Velixo. It would be better if it was easier to build reports. Review collected by and hosted on G2.com.

I love how easy the sales orders are implemented and how I can search for any specific word that is in an order detail. What really stands out to me is how intuitive the sales order process is from start to finish. Creating and implementing an order doesn’t feel like a chore; it’s straightforward, clean, and doesn’t require jumping through unnecessary hoops. That alone saves time and reduces errors, especially when things are moving fast. The search functionality is a game-changer. Being able to search for any specific word or detail inside an order means I can instantly find what I’m looking for without digging through multiple screens or relying on memory. Whether it’s a customer note, a product reference, or a custom detail, it’s all immediately accessible. Net result: less time hunting, more time executing, and better visibility across the board. That efficiency is what makes Acumatica genuinely valuable in day-to-day operations. Review collected by and hosted on G2.com.

Some workflows feel more complex than they need to be, especially for new users, and there's a bit of a learning curve. Certain screens aren’t always as intuitive as the sales order side of the system. Reporting and data extraction can also be a challenge, as getting data into a clean, usable format sometimes takes more steps than expected. Performance can feel inconsistent, particularly when running searches or reports with a lot of data. Review collected by and hosted on G2.com.

I use the Acumatica CRM and all of the accounting features related to project accounting, revenue recognition, month-end job costing, and timesheets. I like the stability of the program and, in particular, the flexibility to customize it. I think Velixo is genius and a perfect pairing to get the data out of Acumatica in a form everyone in our company can use without having to change the way they work. Review collected by and hosted on G2.com.

We struggle with revenue projections because we can't group projects together as a program, or create subtasks. We can't use the inventory IDs efficiently for our business. Because we are locked into using the inventory IDs for projecting revenue, we can't get the granularity we need. If we create too many tasks, our guys in the field and in engineering spend too much time on their time cards. The initial setup was awful. Our first partner was not helpful. We are with Crestwood now, but we still struggle. Review collected by and hosted on G2.com.