Acquia Customer Data Platform Reviews & Product Details - Page 7

The product is very interesting and intuitive. Great customer support provided. Review collected by and hosted on G2.com.

Actually none. The only thing could be a little bit cumbersome and not sufficient online training courses. Review collected by and hosted on G2.com.

The first time I saw information about Mautic was searching for apps in Bitnami, an industry leader in application packaging, a few years ago. I stayed with the idea of, some day, test the software.

Finally, four months ago, I could install Mautic in my own server. I had some problems in the process, but the effort paid off.

The software has everything you need to make full marketing automation. You can create contacts, segment them, create landing pages, forms, emails campaigns and so on. The campaign builder is very good and intuitive.

I saw in Mautic, in the near future, a real player in the competitive world of marketing automation providers. Review collected by and hosted on G2.com.

Well. Here are the no so good stuff. Like I said before, I had some problems in the installation process. I had to create a custom php.ini file, and finally the software was installed.

About the functionality, I have to say Mautic has a lot of bugs (I installed the version 2.9.2). In forms, for example, because they hang on submit button after hit submit,. As well as no error message when submitting forms with missing required fields.

Also, the uptate process is a bit tricky. You need to erase manually the cache, before you can proceed to the update.

Other issue is the lack of integration with Zapier.

I stayed with the impression that Mautic has many more bugs than I face. I don't know if the latest version has fix some of them, but I have to say, I will not use the software if remains like that. Review collected by and hosted on G2.com.

open-source, easy to install, minimum server requirements Review collected by and hosted on G2.com.

Email builder could be better. Some functions take more clicks than needed. Review collected by and hosted on G2.com.

It is a powerful marketing automation tool , which is going to be improved day by day. You can explore each dimensions of automation here from visitors tracking , web-form , pop-up forms to lead scoring, progressive profiling everything. Powerful marketing automation at very affordable price makes it an stand alone performer. Review collected by and hosted on G2.com.

You many face unexpected bugs with the system. The troubleshooting needs expert advice from Community. Social media integration part is weak. Not easy to deal with it's concurrent version updates. Review collected by and hosted on G2.com.

Mautic is an open-source solution. We especially appreciate this aspect, because it allows even a small company like ours to have a powerful tool on par with more expensive solutions. Review collected by and hosted on G2.com.

Everything must be built from scratch. There are only a few predefined templates. You should create your campaigns and all your funnels from scratch. Review collected by and hosted on G2.com.

We like the campaign builder provided by mautic to build out elaborate email campaigns for our prospects. Ability to add custom designs, plan out email content and manage landing pages is a huge timesaver for the team. Review collected by and hosted on G2.com.

It is sometimes buggy and updates are not the easiest to do. They could do with some internal testing before the release. Review collected by and hosted on G2.com.

The only decent open source marketing automation platform available on the market.

Available in Softaculous for easy installation with most hosting companies.

Lots of power once you learn how to use it.

Decent interface that seems to be getting better Review collected by and hosted on G2.com.

Can be really difficult to configure and requires a lot of learning to get things right.

Community is just OK when it comes to support. Many many questions go unanswered on the forum.

Confusing in many places.

Encounter a number of bugs in the product regularly. Review collected by and hosted on G2.com.

The fact, that it it is free of license cost makes it attractive to small and medium sized companies like us. It saves budget to spend into smart campaigns. Also installing it on premise is a big advantage for complying with data privacy laws in EU and Germany. Review collected by and hosted on G2.com.

New releases introduce new bugs, I wonder if a bit slower speed but more stable code would be better. Review collected by and hosted on G2.com.

Open-source, free, and does everything to a higher standard than the likes of Microsoft Dynamics CRM. Brilliant community support, and from the main development team. Review collected by and hosted on G2.com.

Could look a little better on smaller devices like the Surface Pro 2, so you have to change your zoom settings in the browser to see everything. Could also do with a mobile app ala Microsoft Dynamics CRM, this would really complete the overall package and make it a must use for a lot of businesses. Review collected by and hosted on G2.com.

The fact that it is open source and free is huge, with the right skillset and time you could do great things with Mautic Review collected by and hosted on G2.com.

For me being non tech savvy the configuration was a roadblock. Also support is limited to community forum which is frustrating. There were a few issues i couldn't resolve, briefly considered going with Mautic Pro for $500/month but instead left the platform and moved to Pardot. Review collected by and hosted on G2.com.