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Acquia Customer Data Platform Reviews & Product Details - Page 4

Acquia Customer Data Platform Overview

What is Acquia Customer Data Platform?

Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.

Acquia Customer Data Platform Details
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Product Description

Acquia Customer Data Platform unifies content and customer data into one tool so organizations can deliver in-context, personalized experiences across channels and devices to drive engagement, conversions, and loyalty.


Seller Details
Seller
Acquia
Year Founded
2007
HQ Location
Boston, MA
Twitter
@Acquia
46,630 Twitter followers
LinkedIn® Page
www.linkedin.com
1,210 employees on LinkedIn®
Phone
-8836.219
Description

Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital experiences that make a difference to their customers, employees, and communities. We provide the world's leading open digital experience platform (DXP), built on open source Drupal, as part of our commitment to shaping a digital future that is safe, accessible, and available to all. With Acquia Open DXP, you can unlock the potential of your customer data and content, accelerating time to market and increasing engagement, conversion, and revenue. Learn more at https://acquia.com.


Trish K.
TK
Overview Provided by:

Recent Acquia Customer Data Platform Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Facilitator for Improving Experience"
Personalized content useful for targeting
DM
David M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Powerful Product"
It has the features we need for our core marketing data needs and has customization
Shubham A.
SA
Shubham A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Powerful Platform for Personalized Marketing"
What I find most appealing about Acquia Marketing Cloud is its emphasis on customization. A single picture of every customer is provided by the pla...
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Acquia Customer Data Platform Media

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Video Reviews

86 Acquia Customer Data Platform Reviews

3.9 out of 5
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86 Acquia Customer Data Platform Reviews
3.9 out of 5
86 Acquia Customer Data Platform Reviews
3.9 out of 5

Acquia Customer Data Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Acquia Customer Data PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food Production
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Customer Data Platform?

Widen DAM allows for users to easily store, share, manage and understand more of the entire content process. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

It takes time for additional updates to take place Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Customer Data Platform:

Do it! Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

Reducing manual effort for creatives and content owners Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Acquia Customer Data Platform?

The way we can add segments personalized marketing pages for campaign.Also with DAM a single place where we can categorize and add foelds to each assets. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

The tool has two UI expereroence now. One that shows the acquia lift UI and other shows the region specific one.

https://us-east-1.lift.acquia.com/#personsearch:accountId=Organization;

https://app.lift.acquia.com/Organization/personalize/sites

It will better if we can merge the user experience into one UI.

DAM lacks transformation of asset(images in particular) on the fly and also no global link which we can share with our customers without logging into the DAM. Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

Right now I'm into the listening mode only. Plans are their to extend the current package to have A/B testing, Campaingn and personalzed pages .

DAM we are using the upto date one. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acquia Customer Data Platform?

Easy to use interface, collects a vast amount of data. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

Too many features can be confusing at times, with limited relevant functionality and advanced as needed enabled. Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

The tool helps to categorize the data in a standardized way. Having a massive amount of data and not retrieving the desired output from it is frustrating. This exactly solves the problem by categorizing the data Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Customer Data Platform?

Its seamless and make content personlized. Tool has a good fit for our needs. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

Technical difficulties and lack of professionals to customize tool. Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Customer Data Platform:

Acquia is one of our top vendors. The services that they provide are best-in-class and they communicate very well Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

A solid foundation for growing our digital ecosystem Review collected by and hosted on G2.com.

Verified User in Retail
CR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acquia Customer Data Platform?

Great customer data extraction capabilities Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

Nothing worth mentioning, great capacities overall Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

No issues, minor hicups easily solved within community Review collected by and hosted on G2.com.

MS
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Raul F.
RF
Gestión de Proyectos Digitales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Verified User in Information Technology and Services
EI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Acquia Customer Data Platform?

Honestly, there isn't really much that I like about the product. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

The promised roadmap has yet to materialize. For example, the team has been promising machine learning or some type of algorithmic content recommendations for years, but don't seem to be anywhere near ready to release that.

Additionally, it's much more complicated to create experiences that it needs to be.

Last, the analytics don't make it very easy to determine whether or not the experiments actually drive the business results we care about.

In short, I'm unable to create the personalization experiences that I want (recommendation engine) or see the effectiveness of our efforts (analytics). Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Customer Data Platform:

I would look at other vendors with a more mature product. Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

We are attempting to personalize to a mix of known and unknown users. Within the segments, I want both rules-based and algorithmic experiences so that I can set somethings and let the machine figure out the rest. Review collected by and hosted on G2.com.

Ahmad R.
AR
Founder, Chief Experience Officer (CXO) and UX Consultant
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Acquia Customer Data Platform?

One of the aspects that make Acquia Lift stand out from the crowd of personalization platforms is that it stores user profiles. Having profiles allows us to create segments of users to target for personalizations based on historical engagement and behavior on the website. The profiles also allow us to enrich the data using APIs from other data sources. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

Some of the challenges we had have been overcome in the newest release which we are currently in progress of upgrading to. There are some configuration changes we need to make to accommodate the upgrade, but all configurable from the admin. Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Customer Data Platform:

Definitely worth evaluating and strongly consider the impact of user profiles. Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

Acquia Lift provides us the ability to personalize elements on our website based on audience segments which we define. The audience segment criteria builder is very robust and easy to use with multi-level/grouped boolean operators. Review collected by and hosted on G2.com.

PF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Acquia Customer Data Platform?

The product has made our ability to deliver our website incredibly efficiently. And every need we have is taken care of by the Acquia team. Review collected by and hosted on G2.com.

What do you dislike about Acquia Customer Data Platform?

We are early in our implementation, but so far, no issues. Review collected by and hosted on G2.com.

What problems is Acquia Customer Data Platform solving and how is that benefiting you?

We need to understand who is coming to our websites and how they are engaging with us. We also have to be more effective at getting them into the MQL funnel, and Lift will be the tool we use to do all of this. Review collected by and hosted on G2.com.