Accelo Reviews & Product Details - Page 2

I use Accelo every day for work. It is convenient that it syncs with Gmail, so I can easily log my time for emails on my daily timesheet. I like how I can manage my tickets and tasks and track their progress through statuses.

I have reached out to their support team a few times, and the questions were resolved quickly. Review collected by and hosted on G2.com.

While Gmail is integrated, a few emails seem to fall between the cracks. Most emails show up in my daily timesheet, but usually there are one or two missing.

I wish ticket statuses would update automatically based on email conversations, or that there was a checkbox when sending an email so I can easily update the status from there. Otherwise it's easy to forgot and the statuses aren't accurate. Review collected by and hosted on G2.com.

I like using the timesheet overview functionality best so that I can keep an eye on how our team is tracking against targets. Review collected by and hosted on G2.com.

It's just so expansive so has taken a long time to adjust to and find my way around. The retainer functionality doesn't quite align with the way we plan our work, so that has been challenging. Review collected by and hosted on G2.com.

Accelo really shines with its project management and CRM integration. It’s awesome having everything I need in one place, and the automation helps me stay on top of tasks without getting overwhelmed. Review collected by and hosted on G2.com.

The system can be a bit tricky to get the hang of, especially with some of the more advanced features. I’ve also run into a few glitches that threw me off track. Overall, it’s a solid tool, but there’s definitely room for improvement. Review collected by and hosted on G2.com.

1 - The platform offers robust automation features for tasks like invoicing, time tracking, and client communication, which helps reduce administrative work and improves efficiency.

2 -Accelo makes it easy to track time against tasks and projects, ensuring accurate billing and making it straightforward to manage client invoicing within the platform. Review collected by and hosted on G2.com.

1 - While reporting capabilities are robust, some users may find limitations in customizing reports to their exact specifications, which can affect data analysis. Review collected by and hosted on G2.com.

Staying in touch and managing projects with my staff and clients has never been easier than with Accelo. Now everything from client emails and files to appointments and notes can be automatically tracked and shared with my entire team. We can access all information from anywhere and on any device thanks to their innovative technology solutions. It has also been great for sales; we are automating operations and gaining visibility for expansion. Review collected by and hosted on G2.com.

In short, Accelo gives us all the functionality we need. Pricing for small businesses is the only aspect that could be improved. Review collected by and hosted on G2.com.

- Timesheet is better

- Billing management is better

- Scope of work and quote creation Review collected by and hosted on G2.com.

- There are very few things we can change in terms of the system. So in a nutshell customisation for example, rates and more

- Don't have much functionality like adding emoji and more Review collected by and hosted on G2.com.

The best is their support system! They have been really helpful with all the reports we need. They are always there when we need them! Review collected by and hosted on G2.com.

you can't lock timesheets and you can't export staff leave reports Review collected by and hosted on G2.com.

Accelo is a comprehensive agency management platform that has allowed us to better serve our clients and spend more time focused on delivery of creative marketing solutions and less time on paperwork, campaign administration, ticket and task management and time keeping. It has also helped us improve profitability. They also have frequent updates with new features which is refreshing to see. Review collected by and hosted on G2.com.

It can be a challenge to adapt your processes, but well worth it in the end. Review collected by and hosted on G2.com.

The timesheet feature is within the task itself. You can add note and add your time spent unlike Jira Review collected by and hosted on G2.com.

Bit complex interface and quality of training available for using Accelo Review collected by and hosted on G2.com.

Accelo's focus on simplification and maximum performance is one of the reasons I appreciate it. There are many useful elements in the interface that allow me to do my job better; it's a great option for getting things done in the real world. Thanks to this easy-to-use application, the efficiency of job creation has greatly improved, and I recommend it wholeheartedly. Review collected by and hosted on G2.com.

The speed of response from the support team is decent, although there is no chronological order in their responses and sometimes they respond in the wrong order. Review collected by and hosted on G2.com.