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I am hired by out of country and Remote manages my payslips and salaries. I reach out their team for questions and requests from chat. So far, they solved the problems. It is easy to use, platform is user friendly and has many features I need to add for my employer. Bewertung gesammelt von und auf G2.com gehostet.
Nothing so specific.We had issue with insurance card, that took time for them to come back to me. I assume it is because of the insurance firm, not on their end. Bewertung gesammelt von und auf G2.com gehostet.
Whenever you have a concern, you can just create a ticket and the turnaround is fast. Someone will take care of your issue and will get in touch with you. Our payment became faster because of remote.com and it's such a blessing since we have family to feed and bills to pay. Now I can manage my expenses better and no more delayed payments for the worked I've rendered. Bewertung gesammelt von und auf G2.com gehostet.
I think it was the first representative who handled my ticket. I had an issue with my second invoice payment since it's not reflecting on my card and the representative advised me that there's a timeframe for when the money will reflect and informed me to get in touch with my bank which I did. After the timeframe, the money is still not in my bank. So I created a new ticket and a different representative handled my case which was escalated to someone else. If the first agent could have ensure that issue is resolved first before closing my first ticket, then I wouldn't have to create a new one and speak back and forth to the bank and remote.com. It was super stressful but eventually got resolved. Bewertung gesammelt von und auf G2.com gehostet.
Als Freiberufler, der Remote zur Verwaltung meiner Zahlungen nutzt, kann ich nicht genug betonen, wie einfach und effizient der gesamte Prozess ist. Remote hat alles optimiert—von der Rechnungsstellung bis zum Zahlungseingang. Die Plattform stellt sicher, dass Zahlungen schnell verarbeitet werden, und ich weiß immer genau, wann ich mein Geld erhalte. Die Benutzeroberfläche ist unglaublich intuitiv, sodass ich mir nie Sorgen machen muss, komplexe Systeme zu navigieren. Außerdem ist alles konform mit den lokalen Gesetzen, was mir ein beruhigendes Gefühl gibt. Remote hat es wirklich mühelos gemacht, mein freiberufliches Einkommen zu verwalten. Bewertung gesammelt von und auf G2.com gehostet.
Ich würde gerne Funktionen wie die Möglichkeit sehen, Rechnungen in großen Mengen herunterzuladen, was die Verwaltung mehrerer Kunden noch einfacher machen würde. Bewertung gesammelt von und auf G2.com gehostet.
As a newbie, I assumed getting started would be harder and overwhelming. I was so pleasantly surprised once I finished the welcome review, since I expected I had to navigate quite a lot more to discover everything but I was wrong. Every single Feature on Remote was perfectly described on a easy to understand yet concise way. After a few days I already felt confident doing every task I needed. I was also amazed with the Health Insurance benefits offered.
I use it once or twice a week to check everything is ok in a glance, so fast and easy to understand. I love to be able to keep track of all my invoices and check the previos ones if needed, and to add all days off to keep track of them as well. I was pleasantly surprised too with the ease the currency change is solved and the Invoice paymets arrive in less than 36 hours every time, I feel really confident my work is safe and recognised thanks to Remote.
Also, I had a really nice Customer Support experience, since I had such a hard time signing a contract, but both the response and the solution were delivered in less than a day. Bewertung gesammelt von und auf G2.com gehostet.
Would like to personalize the public holidays, since at least where I'm from (Spain) they vary according to Provinces. That would allow my clients a much real visualization of my days off :). Bewertung gesammelt von und auf G2.com gehostet.
I love how Remote simplifies global hiring and payroll management, making it easy to manage teams across different countries. The platform is user-friendly, and the compliance features give me peace of mind knowing everything is handled legally and efficiently. Their customer support is also top-notch, always ready to assist with any queries. Bewertung gesammelt von und auf G2.com gehostet.
So far, there’s not much to dislike! The platform has been smooth and efficient. If I had to nitpick, it would be helpful to see even more customization options in reporting, but overall, Remote has exceeded my expectations. Bewertung gesammelt von und auf G2.com gehostet.
Kommunikation: Seit ich das Jobangebot angenommen habe, hält mich Remote über alle notwendigen Dokumente, die ich einreichen sollte, und alle anderen Verfahren, die für mein Onboarding erforderlich sind, auf dem Laufenden. Immer wenn ich Zweifel oder eine Frage habe, steht ein vorbereitetes Team bereit, um zu antworten. Wenn nicht, sind die bereitgestellten FAQs sehr detailliert und einfach formuliert. Bewertung gesammelt von und auf G2.com gehostet.
Der einzige Nachteil ist, dass ich zwei Arbeitgebern Bericht erstatten muss (Urlaub, Freizeit, Genehmigungen, besondere Umstände usw.). Bewertung gesammelt von und auf G2.com gehostet.
