Remote customer support is great, I used it as employed and as manager. It's fast, easy to use and reliable.
The application where ask time off, or expenses it's easy to use and support the automated scanner to help during the filling process. Bewertung gesammelt von und auf G2.com gehostet.
Remote offered me the least legal contract, so pay attention and discuss it with the customer eployer, to have what you need and deserve. Bewertung gesammelt von und auf G2.com gehostet.
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It's very easy to onboard a new colleague that lives in another country through the Remote platform. There is a lot of information about the legal obligations in the country/region where you want to employ a new employee.
The customer service is great. Very responsive and you have your own contact person, ensuring smooth communication when you need additional support. It's easy to onboard new employees through the platform, the whole onboarding process is pretty straight-forward.
Pricing is transparant and there are no hidden extra costs. I'd recommend to use Remote's services if you're looking for an easy, worry-free way to employ employees in different countries without having to set up a legal entity. Bewertung gesammelt von und auf G2.com gehostet.
The only downside that I can think of is that Remote doesn't connect with our HRIS system. Meaning for some parts (like registering leave) we have to have a double administration. Bewertung gesammelt von und auf G2.com gehostet.
The onboarding and kyc was okay, the navigation is intuitive, the document reader with e-signatures is great. Bewertung gesammelt von und auf G2.com gehostet.
It is very difficult to understand how to work with Remote as a contractor when providing services as a company but residing in a different country.
Invoicing functionality misses drafts - whenever I quit the form of creating invoice my progress is not saved.
The worst thing that happened to me was automated invoicing: my employer has issued and paid an invoice automatically without my review - with a random number that messes up my whole bookkeeping and without a valid VAT number that is required in EU when working with b2b transactions between eu companies. Even though it is a communication issue, I have never seen employers to issue employee's invoices and it's just not how it should be done.
It is really easier to have an e-signed contract with any software available on the market and handle invoices yourself, if you are a company providing services in EU.
The mobile app is completely useless but it's installation is recommended in every corner of this software. I have installed it and it always redirects me to a mobile browser because something is not yet supported in the app. Bewertung gesammelt von und auf G2.com gehostet.
This is not funny. In your demo it was said that Remote will transfer the funds DIRECTLY to my account. I just received an email from Wyze. Nowhere in the demo was another service provider mentioned. Yet Remote sent my client an email to say the transaction is COMPLETED.
I am NOT happy. And to crown it all, it adds another business day to the transaction. Which was never communicated. So I will receive my funds at midnight on the 19th. Which makes it one minute short of TWO business days. Bewertung gesammelt von und auf G2.com gehostet.
Remote is not transparent. Nowhere in the app does it tell you when to expect the payment. And by the time you get the notification that the transaction is complete, you get another email from a third party telling you that they will make the transfer in just short of another 2 business days. Bewertung gesammelt von und auf G2.com gehostet.
Que esta muy bien hecho, la interfaz es muy intuitiva, no tienes mucho que buscar, porque todo esta fácil de buscar. Bewertung gesammelt von und auf G2.com gehostet.
Que tarda días en llegar el dinero, aún cuando el director ya pagó tu factura, decían que tardaba horas o 3 días como máximo, pero en nuestro uso en especial, tarda como mínimo 5 días hábiles Bewertung gesammelt von und auf G2.com gehostet.
Remote is easy to use and very compliant. I liked how they did the background verification as well as that is quite important to employers as well as to Remote. Gives both the employer and employee a sense of security. It's also easy to integrate and implement in your organization. Because it's frequently used, it's good to have a platform that's so well rounded. Bewertung gesammelt von und auf G2.com gehostet.
The customer support could be better as I've noticed there is a significant gap from when a ticket is issued till you get a response. Additionally ,after you respond, the time taken to respond back or take action is quite long. Bewertung gesammelt von und auf G2.com gehostet.
As a contractor using Remote.com for the first time, I’ve been really impressed by how user-friendly and efficient the platform is. The setup process was smooth, and I was able to easily navigate through the tools to manage my work and payments.
Remote.com has made it so much easier to collaborate with global teams, and I love how everything is streamlined—from contracts to payment processing. The platform is intuitive, and I’ve had a seamless experience so far.
I highly recommend Remote.com to fellow contractors who are looking for a reliable and simple platform to manage their work across different regions. Bewertung gesammelt von und auf G2.com gehostet.
While Remote.com is a great platform overall, I was initially under the impression that they had direct partnerships with banks in all countries, including Guatemala. Although it's true that they do work with banks in certain countries, I realized that Guatemala isn't one of those countries with an established partnership. As a result, payment processing times have been a bit delayed compared to what I expected. It would be helpful if they could expand their network of banking partners to include more countries, as it would make the payment experience smoother and more efficient. Bewertung gesammelt von und auf G2.com gehostet.
I have been using Remote for a couple of months now, and I was really surprised to have the option to sign up for global health care. I must point out I have not applied for that just yet, but I'm certainly considering it, and it's something I hadn't expected. I have been receiving payments from my employer withouth a hitch, the whole invoicing process is automatic and super reliable. The implementation process has also been incredibly easy and straightforward. It's certainly a step up from the previous service my employer and I used. Bewertung gesammelt von und auf G2.com gehostet.
It would be great to have extra options such as receiving my payment early when I want (certainly fees would apply). Being an international employee at my company, I would like to have such an option to take advantage of currency fluctuations, which may be advantageous even after fees and taxes. Bewertung gesammelt von und auf G2.com gehostet.
I use remote twice a month to follow up on my invoices for my only client with whom I have a perpetual contract. Invoices send automatically, and it's super clear about invoices sent and the status of the payment. The timeline and estimated dates are especially helpful to know when I can expect my payment.
Customer support was readily available when I needed it and answered quickly. Bewertung gesammelt von und auf G2.com gehostet.
The setup process at the early beginning had a few difficulties around setting up my account for withdrawl. I had to reach out to the remote support team to understand how I had to enter the data, as the copy in the page was generic for all countries instead of specific to mine (which they knew already, so that would have been a nice touch). It took a bit of back and forth but it was figured out -- and I must say that customer support was very easy to access and answered very quickly. Bewertung gesammelt von und auf G2.com gehostet.
Since my work switched over to Remote, it's made invoicing and payouts easier than before. Our last payment provider had a lot of problems that would often take weeks to get resolved. In the many months since we've switched over, all those issues have been quickly remedied. It was very easy to set up and integrate into our invoicing. Early on, I forgot a few necessary details and Remote immediately let me know what needed to be fixed before the payments happened instead of after so there wasn't any issue. I'm very happy with the switch and glad that this is our new payment method. Bewertung gesammelt von und auf G2.com gehostet.
So far, I have no issues. We've been using it for several months now and I haven't come across anything to complain about. I'll update my review if this changes in the future. Bewertung gesammelt von und auf G2.com gehostet.
I enjoy how easy it is to use Remote. It was easy to set up and my pay is always accurate. Remote also has different features which I find useful. For example, it shows me my pay and keeps track of my time with number of tutoring sessions I have completed and even which type of sessions I have used. I also like how it has my tax information and sent me reminders when I would need to update something within Remote. I also enjoy how they send me emails when pay is received, reviewed, and submitted. Bewertung gesammelt von und auf G2.com gehostet.
I have not used customer support from them so I am not sure how it is, and I only really go on when I need to double check something with my pay or taxes. There is no particulator thing that I have found that I dislike. Bewertung gesammelt von und auf G2.com gehostet.
