Reviews Summary: Nonprofit CRM Software with Online Portal Features
Currently there are 13 Nonprofit CRM software products with Online Portal features listed on G2, and together they have generated 1,004 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Nonprofit CRM software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 13 Nonprofit CRM software products that have Online Portal features based on those criteria:
- Ease of Use: 7.4/10 average user rating
- Quality of Support: 7.3/10 average user rating
- Ease of Setup: 6.5/10 average user rating
To help you compare and find the best Nonprofit CRM software product with the right Online Portal functionality for your business, we have gathered some additional details and FAQs below.
What Nonprofit CRM products with Online Portal features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Nonprofit CRM software products with Online Portal capabilities according to G2 users:
- Neon CRM is rated 4.3-stars and has 235 reviews
- Bonterra Development & Digital (formerly EveryAction) is rated 4.3-stars and has 220 reviews
What Nonprofit CRM software products with Online Portal capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Nonprofit CRM software products with Online Portal capabilities:
- Neon CRM is rated 4.3-stars with 235 reviews.
- Bonterra Development & Digital (formerly EveryAction) is rated 4.3-stars with 220 reviews.
- iMIS is rated 4.1-stars with 69 reviews.
- NationBuilder is rated 4.2-stars with 46 reviews.
- Aplos is rated 4.7-stars with 21 reviews.
Which software products with Online Portal features are the highest rated on G2?
These are the Nonprofit CRM software products offering Online Portal capabilities and have the highest ratings:
- Neon CRM has received 235 reviews and is rated 4.3-stars.
- Bonterra Development & Digital (formerly EveryAction) has received 220 reviews and is rated 4.3-stars.
- iMIS has received 69 reviews and is rated 4.1-stars.
- Salesforce Nonprofit Cloud has received 62 reviews and is rated 4.1-stars.
- NetSuite has received 193 reviews and is rated 4-stars.
Review Snippets for Nonprofit CRM Software with Online Portal Features
Below are questions we ask of all Nonprofit CRM software users on G2. The answers are specific to the most popular software products that offer Online Portal capabilities. These user responses provide more insight into the most-reviewed Nonprofit CRM software and their Online Portal features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about Nonprofit CRM software with Online Portal features. |
NetSuite: "It is Cloudbase. The reports are easy to run."
- Phoebe L., Controller I Finance I FP&A I Business management I Fintech Startup, Mid-Market (51-1000 emp.)
Neon CRM: "Look here first! The shopping experience was incredible compared to other CRMs. I loved that my sales rep, Kyle, showed me an in-depth walk through of Neon using a preexisting organization."
- Chelsea Renee A., Business Development and Marketing Manager at Christian Hope Resource Center, Small-Business (50 or fewer emp.)
Bonterra Development & Digital (formerly EveryAction): "Everyaction has strong reporting tools and robust CRM. It also had decent online action tools and allows loading of custom advocacy targets."
- Jonah B., Mid-Market (51-1000 emp.)
|
| Here is what users liked least about Nonprofit CRM software with Online Portal features. |
NetSuite: "Every single aspect of this inappropriate abortion of a CRM. Our business model does not allow ANY tracking of sales to customers."
- John H., Sales Director - Western Region at Wila Lighting / Bruck Lighting, Mid-Market (51-1000 emp.)
Neon CRM: "It really seems to be designed for a small organizations that do most of their fundraising online. It’s really not designed for organizations that are using a traditional moves-management or advancement model."
- Sarah M., Small-Business (50 or fewer emp.)
Blackbaud CRM: "not aggregated well , location of options is not easily understood"
- R M., Mid-Market (51-1000 emp.)
|
| These are what users recommend to others considering popular Nonprofit CRM software products with Online Portal capabilities. |
NetSuite: "recommended"
- Jay S. P., Experienced Advanced Materials & Renewable Energy Executive, Mid-Market (51-1000 emp.)
Bonterra Development & Digital (formerly EveryAction): "Everyaction is associated with the Democratic Party, which might be a consideration if your organization is trying to be non-partisan."
- Jonah B., Mid-Market (51-1000 emp.)
Neon CRM: "Look here first! The experience of evaluating Neon was way, way, way better than evaluating other software. With almost every other CRM out there, you never really knew what it would look like or what it would do exactly."
- Chelsea Renee A., Business Development and Marketing Manager at Christian Hope Resource Center, Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
NetSuite: "Post JE, run Financial"
- Phoebe L., Controller I Finance I FP&A I Business management I Fintech Startup, Mid-Market (51-1000 emp.)
Neon CRM: "My organization was looking for one program that would integrate online giving, CRM, volunteer and event management, and fundraising management. We are a small organization with less than 20 employees and a donor pool of about 250 that we want to grow."
- Chelsea Renee A., Business Development and Marketing Manager at Christian Hope Resource Center, Small-Business (50 or fewer emp.)
Bonterra Development & Digital (formerly EveryAction): "We use Everyaction to manage our email lists and engage supporters with digital advocacy items."
- Jonah B., Mid-Market (51-1000 emp.)
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