Compare Telnyx CPaaS and Twilio

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At a Glance
Telnyx CPaaS
Telnyx CPaaS
Star Rating
(446)4.7 out of 5
Market Segments
Small-Business (79.4% of reviews)
Information
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaS
Twilio
Twilio
Star Rating
(477)4.2 out of 5
Market Segments
Small-Business (50.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Twilio
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Twilio has a solid API Call Speed rating of 8.3, but reviewers mention that Telnyx CPaaS outperforms it with a score of 9.0, indicating faster response times for API requests which can enhance application performance.
  • Reviewers mention that Twilio's Ease of Integration is rated at 8.2, while users on G2 highlight Telnyx CPaaS's superior score of 8.9, suggesting that Telnyx offers a more seamless experience when integrating with existing systems.
  • G2 users report that Twilio's Quality of Support is rated at 8.0, but users say that Telnyx CPaaS excels in this area with a score of 9.3, indicating a more responsive and helpful support team, which is crucial for businesses needing timely assistance.
  • Users say that Twilio's Communication Varieties score is 8.4, while reviewers mention that Telnyx CPaaS shines with a score of 9.0, reflecting a broader range of communication options available for businesses, which can enhance customer engagement.
  • Reviewers mention that Twilio's Ease of Setup is rated at 7.9, whereas users report that Telnyx CPaaS offers a more user-friendly setup experience with a score of 9.1, making it easier for businesses to get started quickly.
  • Users on G2 highlight that Twilio's overall star rating is 4.2, while Telnyx CPaaS boasts a higher rating of 4.7, suggesting that overall user satisfaction is greater with Telnyx, which may influence long-term business decisions.
Featured Products
Pricing
Entry-Level Pricing
Telnyx CPaaS
032023 Pricing
Pay As You Go
Learn more about Telnyx CPaaS
Twilio
No pricing available
Free Trial
Telnyx CPaaS
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.4
366
8.9
346
Ease of Use
9.3
375
8.4
348
Ease of Setup
9.1
313
7.9
187
Ease of Admin
9.3
282
8.0
186
Quality of Support
9.3
362
8.0
312
Has the product been a good partner in doing business?
9.4
274
8.2
177
Product Direction (% positive)
9.2
359
8.5
335
Features by Category
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.9
1,155
8.0
455
Functionality
8.9
205
|
Verified
8.2
93
|
Verified
9.0
186
|
Verified
8.3
90
|
Verified
9.0
191
|
Verified
8.4
91
|
Verified
Support
8.8
207
|
Verified
7.8
91
|
Verified
8.5
174
|
Verified
Feature Not Available
9.0
192
|
Verified
7.4
90
|
Verified
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
8.1
89
API Features
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
7.7
10
Security and Compliance
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.5
11
Not enough data
8.7
9
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
978
Not enough data
Basic Communication
9.5
104
Not enough data
8.4
81
Not enough data
8.9
87
Not enough data
8.0
76
Not enough data
8.8
82
Not enough data
8.9
75
Not enough data
Access
8.6
85
Not enough data
8.1
74
Not enough data
8.0
74
Not enough data
Advanced Features
8.8
72
Not enough data
8.4
74
Not enough data
9.5
94
Not enough data
Categories
Categories
Shared Categories
Telnyx CPaaS
Telnyx CPaaS
Twilio
Twilio
Telnyx CPaaS and Twilio are categorized as Communication Platform as a Service
Unique Categories
Telnyx CPaaS
Telnyx CPaaS is categorized as VoIP
Reviews
Reviewers' Company Size
Telnyx CPaaS
Telnyx CPaaS
Small-Business(50 or fewer emp.)
79.4%
Mid-Market(51-1000 emp.)
17.3%
Enterprise(> 1000 emp.)
3.3%
Twilio
Twilio
Small-Business(50 or fewer emp.)
50.2%
Mid-Market(51-1000 emp.)
30.1%
Enterprise(> 1000 emp.)
19.7%
Reviewers' Industry
Telnyx CPaaS
Telnyx CPaaS
Telecommunications
21.5%
Information Technology and Services
16.6%
Computer Software
9.8%
Marketing and Advertising
6.8%
Computer & Network Security
4.2%
Other
41.1%
Twilio
Twilio
Computer Software
17.6%
Information Technology and Services
10.6%
Marketing and Advertising
7.2%
Internet
5.2%
Financial Services
5.0%
Other
54.5%
Most Helpful Reviews
Telnyx CPaaS
Telnyx CPaaS
Most Helpful Favorable Review
TC
Tim C.
Verified User in Information Technology and Services

Sign up is straightforward Web admin interface is excellent, feature rich but not confusing to use / add / adjust config top-up payments are fast-easy to do when needed support team are very good, quick / responsive / knowledgeable I use the service...

Most Helpful Critical Review
Robby T.
RT
Robby T.
Verified User in Pharmaceuticals

Getting helpful support on issues like call completion is rare. Most likely, the reply will be along the lines of "we do not see the call hitting our system" and the onus is put back on our team. I do not know what tools you have at your disposal but...

Twilio
Twilio
Most Helpful Favorable Review
Arthur F.
AF
Arthur F.
Verified User in Design

Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...

Most Helpful Critical Review
Verified User
G
Verified User in Telecommunications

Oh boy, have you ever tried opening up a support ticket? Expect it to take days for an answer. Sometimes even months if we are talking about a port request. If you are running any of their services in a production environment and need help, nobody will...

Alternatives
Telnyx CPaaS
Telnyx CPaaS Alternatives
Bandwidth
Bandwidth
Add Bandwidth
Plivo
Plivo
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Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Podium
Podium
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Twilio
Twilio Alternatives
Plivo
Plivo
Add Plivo
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Wati
Wati
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Sendbird
Sendbird
Add Sendbird
Discussions
Telnyx CPaaS
Telnyx CPaaS Discussions
Does Telnyx offer SMS service?
2 comments
Daryl K.
DK
Yes, Telnyx offers SMS.Read more
What is Telnyx?
1 comment
EB
This phrase is already in English. It refers to a company or organization that offers communication services on an international scale.Read more
Does Telnyx provide any hardware?
1 comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
Twilio
Twilio Discussions
Is it possible to do automated skype message using twilio
2 comments
Partha R.
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them. Read more
What is the use of twilio?
1 comment
Dick Y.
DY
using Twilio as one of my cloud pabx alternatives.Read more
Is twilio reliable?
1 comment
Lorenzo R.
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more