G2 reviewers report that TurboTenant excels in user experience, with many praising its seamless setup process and intuitive interface. Users appreciate that the platform is free and offers extensive educational resources, making it easy for new landlords to get started.
According to verified reviews, TenantCloud is recognized for its comprehensive property management features, which help users feel more confident in their landlord duties. One user mentioned that it has made the idea of being a landlord "way less intimidating," thanks to its helpful resources and user-friendly app.
Users say that TurboTenant's customer support is a standout feature, with many reviewers highlighting the company's understanding of landlord needs, as many employees are landlords themselves. This personal touch enhances the overall support experience.
Reviewers mention that TenantCloud offers a solid set of tools for managing tenant communications, with features like instant messaging that streamline interactions. However, some users have noted that it can be challenging to configure to specific workflows.
G2 reviewers highlight TurboTenant's recent integration with Rent Butter, which has improved tenant screening accuracy significantly. This feature, including biometric identity validation, is seen as a major advancement in preventing fraud and enhancing security for landlords.
According to user feedback, while TenantCloud has a strong focus on property management, it faces challenges in areas like ease of use and setup compared to TurboTenant. Users have rated TurboTenant higher in these aspects, indicating a smoother overall experience for new users.
Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
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Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
What is TenantCloud?
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Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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