# Rent Manager Reviews **Vendor:** London Computer Systems (LCS) **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 274 ## About Rent Manager Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are. ## Rent Manager Pros & Cons **What users like:** - Users value the **phenomenal customer service** from Rent Manager, which enhances their overall experience and satisfaction. (30 reviews) - Users find Rent Manager **very user-friendly** , appreciating its ease of use and excellent support for resolving issues. (24 reviews) - Users appreciate the **user-friendly interface** of Rent Manager, enabling efficient property management with helpful support and integration. (12 reviews) - Users appreciate the **easy setup** of Rent Manager, praising its streamlined efficiency and exceptional customer support. (11 reviews) - Users commend Rent Manager for its **streamlined efficiency** in property management, enhancing organization and data accessibility. (8 reviews) - Users highlight the **excellent customer service** of Rent Manager, consistently impressed by knowledgeable support and guidance. (8 reviews) - Accounting Efficiency (7 reviews) - Setup Ease (7 reviews) - User-Friendly (7 reviews) - Accounting Features (6 reviews) **What users dislike:** - Users find **learning difficult** with Rent Manager due to insufficient training materials and complex initial setup processes. (10 reviews) - Users find the **complexity of navigation** in Rent Manager can be overwhelming and not user-friendly for beginners. (9 reviews) - Users express frustration with **poor customer support** , citing slow responses and lack of feedback on feature requests. (8 reviews) - Users face **poor usability** in Rent Manager, finding navigation confusing and tasks requiring unnecessary steps. (8 reviews) - Users express frustration over **missing features** like rent increase templates and limited support for unique needs. (7 reviews) - Users desire **greater customization** in Rent Manager, expressing frustration with limited control and inadequate training support. (6 reviews) - Not User-Friendly (6 reviews) - Users experience **time-consuming reporting** with long upload times and a steep learning curve for new functionalities. (6 reviews) - Users often face **integration issues** with Rent Manager, leading to frustration in setting up necessary connections. (5 reviews) - Interface Issues (5 reviews) ## Rent Manager Reviews ### 1. Seamless Management with Essential Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Cue Fountain A. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Rent Manager?** I really find texting to be huge, as it allows for seamless and fast communication with all of our tenants in the building, as well as other properties. Rent Manager provides clear oversight to those in management about what's going on with tenants and prospects, which means anyone can pick up where someone left off with full clarity. The ability to integrate with our leasing software is essential. The UI and graphical aspect of Rent Manager is easier to grasp and more straightforward than Yardi. The initial setup was also very easy. **What do you dislike about Rent Manager?** The inability to filter for some basic things is definitely a disadvantage; there are a million search parameters however, some basic ones are left missing. When dealing with 1000+ prospects and bulk data. Things like, the ability to filter out by who has paid the application fees, would be one of the few off the top of my head. **What problems is Rent Manager solving and how is that benefiting you?** I use Rent Manager for accounting, prospect tracking, billing, rent management, and tenant relations. It helps solve late payments, missed communications, tenant accounts, and overall building management issues. Texting for fast communication and integration with leasing software are big benefits. **Official Response from Tyler Murrin:** > Thank you for your review! ### 2. Outstanding Rent Manager Implementation Support from Elena **Rating:** 4.5/5.0 stars **Reviewed by:** Mehdi M. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Rent Manager?** had the pleasure of working with Elena as my Implementation Consultant during our Rent Manager setup, and she was outstanding throughout the entire process. Her knowledge of the platform, attention to detail, and willingness to help made the implementation smooth and successful. Elena was always responsive, patient, and proactive in finding solutions to our questions and challenges. She took the time to ensure we understood the system and helped customize it to fit our business needs. Her professionalism and dedication to customer success exceeded my expectations. I highly recommend Elena to anyone working with Rent Manager. She is a true asset to the company, and I greatly appreciate all of her support. — Mehdi, Skyline CPM **What do you dislike about Rent Manager?** More commercial content would be very helpful. **What problems is Rent Manager solving and how is that benefiting you?** Accounting and communication with tenants and vendors. ### 3. Rent Manager: All-in-One Property Management with Powerful Reporting and GL Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ngadhnjim M. | AP Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Rent Manager?** I like that Rent Manager centralizes property management, accounting, and reporting in one system. It handles rent rolls, chargebacks, work orders, and financial reporting effectively, which reduces the need for multiple platforms. The reporting flexibility and GL integration are especially helpful for tracking property-level performance and maintaining clean financial records. **What do you dislike about Rent Manager?** The interface can feel outdated and not very intuitive for new users. Certain workflows require multiple steps, and reporting customization can be time-consuming. Additionally, system performance can sometimes lag when working with large datasets or running detailed reports. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager solves the challenge of managing property operations and accounting within one integrated system. It centralizes rent collection, chargebacks, vendor payments, work orders, and financial reporting, eliminating the need for disconnected tools or spreadsheets. This benefits us by improving financial accuracy, ensuring proper GL allocations, increasing visibility into property-level performance, and streamlining day-to-day operational workflows. **Official Response from Heather Denney:** > Thank you for your review! ### 4. Highly Customizable and Smooth Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bre L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Rent Manager?** I really like how customizable each layer of Rent Manager is. Our boutique furnished apartment complex, which targets professionals with unique needs, benefits from its ability to make managing tenants and those needs much easier. The implementation and tailored team calls were amazing and made the initial setup very smooth. The option for one-on-one team calls was excellent and contributed to the ease. **What do you dislike about Rent Manager?** I think RMU should be available the entire time, and I think there should be a chat or electronic help desk. I wish we could have utilized implementation and tailored team calls past implementation, like getting a monthly meeting so we can gather up any additional projects or unique items we want to work on. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager organizes payments, units, and tenants, and improves our reporting. It helps manage the unique needs of our boutique furnished apartments, making tenant management much easier. **Official Response from Tyler Murrin:** > Thank you for your review! ### 5. Super Fast Service with Friendly, Immediate Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany H. | Property Manager +, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Rent Manager?** Service is super fast, and issues are usually resolved right away! Everyone is super friendly **What do you dislike about Rent Manager?** Number to call for help any time you have an issue or just need help. There are also all kinda of training videos to help teach new staff rent manager. **What problems is Rent Manager solving and how is that benefiting you?** Sometimes when you call in for help, the wait time is longer than others. But for the most part, it's pretty fast. There've only been a couple of times I've been on hold for about 45 minutes plus to speak to someone. **Official Response from Tyler Murrin:** > Thank you for your review! ### 6. Fantastic Customer Service and an Easy-to-Use Accounting Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Rent Manager?** Fantastic customer service, easy to go back to make corrections to past JEs, bank recs and invoices (if you have the profile to do so). On RM 12, the app, I constantly have multiple tabs open to toggle back and forth when working. In many respects, this is an easy to use software. **What do you dislike about Rent Manager?** I have two issues with RM as I am coming from a very strong Yardi background. I find the CSV upload templates from Yardi more complete, easy to use, able to combine multiple uploads of one or more types in one upload along with subtotals that will not import. My other Grrrrr moment with RM is the invoice/payables side. In Yardi when you enter an invoice, once paid that invoice reflects the payment. In RM you enter invoices as Bills and they have their own line under transactions. Once paid, another line pops up for the check. While you "can" filter out any checks or bills from running a history report, this will also filter out any direct invoices entered as a Write Check (a great feature BTW) or any still open invoices. It sometimes creates clutter and confusion on the items entered as Bills. **What problems is Rent Manager solving and how is that benefiting you?** I have been using it just for 3 months after using Yardi for 30 years. Like all softwares in Property Management, this one has some amazing and easy features that I love with some exceptions. It is easy to research and correct errors more so in RM and that helps us keep moving along. **Official Response from Heather Denney:** > Thank you for your review! ### 7. Most User-Friendly Rental Software with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Leslie M. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Rent Manager?** We have worked with several rental software companies, but Rent Manager stands out as the most user-friendly option we've encountered. With RM, we are able to accomplish everything we need, and if a particular feature isn't available, their team is willing to explore whether it can be implemented. Customer support is always helpful and very patient with those of us that aren't technologically savvy. **What do you dislike about Rent Manager?** There aren’t many aspects I dislike, but I do feel that there are too many options, which can be overwhelming at times. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager has significantly enhanced our maintenance efficiency through its Services tool. Additionally, the ability to email tenants simultaneously is a fantastic feature that saves us a great deal of time. The renewal tool has also made it much easier to monitor which tenants are renewing and to identify the properties that require processing. **Official Response from Tyler Murrin:** > Thank you for your review! ### 8. Readily Available Support and Impressive Features for Easy Daily Property Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Rent Manager?** Customer support is readily available to assist in anyway. They have developed features I could only imagine. **What do you dislike about Rent Manager?** Takes some time to learn all the features rent manager has to offer, but once learned it makes property management easy. Great for daily use on property. **What problems is Rent Manager solving and how is that benefiting you?** Any script formats to create letter/email templates that help with tenant correspondence. Anytime I cant figure out anything they are there to walk you through what you want to do. Love the screen sharing with support so they can see exactly what you are asking about. **Official Response from Heather Denney:** > Thank you for your review! ### 9. Rent Manager was a fortunate discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Rent Manager?** The thoroughness of the product is amazing. After 3 years of use we are still discovering new features. Statements use to take us most of a day to prepare. Now it takes minutes. And the virtual mailing operation saves more hours while costing about the same as doing it in house. The software has been surprisingly easy to use, especially for something as feature rich as this is. Sometimes we get into something new or complex and we need help. RM Support is by far the best I have ever seen. The assistance is fast, friendly and thorough. In 3 years of daily use the system has never crashed. That's unbelievable stability for something so complex. **What do you dislike about Rent Manager?** Dislike? What is there to dislike? So you have to refresh the deposit after posting. Seems that should be unnecessary. But as a former software executive I understand the need the need for milestones if you want to preserve the ability to unwind a transaction. Not a big deal. **What problems is Rent Manager solving and how is that benefiting you?** Tenant ledgers, maintenance records, delinquency reports, lease management ... all of these were done manually prior to rent manager. Or were not done at all. We had no tenant ledgers. Now we have complete, accurate tenant ledgers with no extra effort. Lease renewals, rules violations, rent increases and maintenance are all added to the ledger by Rent Manager. Maintenance records were practically non-existent. We had no way to connect a job order to a tenant. Rent Manager makes it easy. If we wanted a delinquency report we had to go through the month's 5 page account journal manually and enter the information into an Excel spreadsheet. With Rent Manager it's just 1 click and I can have either a detail or summary report. We do 10 or more leases per month. Rent Manager has reduced lease preparation time from over an hour to just a few minutes. And it keeps track of the need for lease renewals. **Official Response from Tyler Murrin:** > Thank you for your review! ### 10. Easy to Use & Integrates Various Functions in a Single Database **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Rent Manager?** Rent Manager (RM) is easy to use. The database is robust. RM can be scripted to produce usable reports and to collect data. **What do you dislike about Rent Manager?** RM freezes if you leave too many tabs open. Unable to track email exchanges & text conversations in RM. RM is slow in sending emails to multiple recipients. Use of the RM global search feature only provides results if you spell the name exactly as entered into the database; does not provide a list of possible names with different spellings. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager (RM) allows for data management & integration with billing, deposits, & financial reports. Benefits are derived by allowing multiple tasks to be undertaken in one program/database. **Official Response from Tyler Murrin:** > Thank you for your review! ### 11. Solid Support and Reporting, Needs UI Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Rent Manager?** I really like Rent Manager's customization and easy integration; It can be tailored to only show you your most important tools while hiding the unnecessary stuff. This makes managing our properties daily so much easier, as we have a setup implemented specifically for our needs. Customer support is super helpful, and we reach out to them frequently with questions. **What do you dislike about Rent Manager?** The UI is a little confusing to navigate at times. Instead of hiding things in pop-up buttons, I'd like things to be labeled on a sidebar. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager solves the problem of a lack of proper management software. It provides solid customer support and clear reporting, available in multiple forms like PDFs and Excel, which makes it valuable to me as we use the reports feature every single day. **Official Response from Heather Denney:** > Thank you for your review! ### 12. Streamlined Property Management with Rent Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Mia . **Reviewed Date:** January 15, 2026 **What do you like best about Rent Manager?** I like how Rent Manager Xpress makes everything streamlined, efficient, and organized for managing our mobile home park. It's really easy to pull out each tenant's information since their information is stored conveniently. I love the online payment feature as it integrates with Zico, eliminating the need to go to the bank frequently. Additionally, even though the initial setup wasn't easy, the great customer service really helped make the process better. **What do you dislike about Rent Manager?** I wish Rent Manager could offer some very fundamental crash courses for beginners. It's not that easy to input tenant information, generate a rent statement, and do the basic stuff. The initial setup is not that easy, but customer service is great. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager makes everything streamlined, efficient, and organized for managing my mobile home park. Tenant information is easy to access, and the integration with Zico simplifies online payments, reducing trips to the bank. **Official Response from Heather Denney:** > Thank you for your review! ### 13. Rent Manager Online-Comprehensive and Feature Packed Property Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Fred N. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Rent Manager?** Rent Manage Online is straightforward to use and offers a comprehensive set of features. It gives me all the information I need to keep track of tenants, manage repairs, and set budgets efficiently. The integrations are especially helpful. With Zego handling payments, I can trust that everything is properly recorded without extra effort on my part. I also appreciate the webinars—they feel like having a personal instructor available whenever I need guidance. Rent Manager comes equipped with a wide range of tools that make managing my properties much easier. I never have to second-guess myself when monitoring profit and loss, delinquent tenants, lease expirations, or other daily operational details. When the owner calls with questions, I’m able to provide accurate and confident answers every time. **What do you dislike about Rent Manager?** I can't think of any downsides to Rent Manager and that's the honest truth. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager assists me in monitoring profit and loss, tracking delinquencies, managing bill payments, and preparing comprehensive end-of-year reports for my accountant. I am also able to keep track of tenant and vendor conversations and issues, should I have the need to refer back to an issue. **Official Response from Tyler Murrin:** > Thank you for your review! ### 14. User-Friendly & Efficient with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lays L. **Reviewed Date:** January 28, 2026 **What do you like best about Rent Manager?** I had a great experience with Rent Manager. The customer service, especially Ms. Brooke, was extremely helpful, respectful, knowledgeable, and efficient in answering my questions about 100 Copy B and e-filing. I highly recommend both the software and the support team. I appreciate being able to print 1099 directly from the system, which is very cost-efficient compared to buying blank forms. I find Rent Manager very user-friendly. It's easy to understand, and even on my first day at work, I was able to navigate the system. **What do you dislike about Rent Manager?** It has its own limitation depending on the type of role, and I want the payroll link to Rent Manager, as I'm using ADP. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager lets me print 1099 forms directly from the system, saving costs on purchasing pre-printed forms. It's user-friendly and easy to navigate, even for newcomers. **Official Response from Heather Denney:** > Thank you for your review! ### 15. Efficient Solution for Business Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Kim R. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Rent Manager?** I like Rent Manager because it's efficient in solving problems and helps create files to keep track of residents in a commercial rental business. I also value the use of scan tool the most. This tool helps with deposits for me in the office. I don't have to go to a bank for this process. The initial setup was quite easy, and then I generally just log in and go from there. Rent Manager has been a good learning tool over the years. **What do you dislike about Rent Manager?** Rent Manager seems to work well for me, but sometimes there are issues in RM Then I will need to call RM tech support to get the problem solved. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager solves day to day to tracking of accounts and payments. It's efficiently keeping accurate files to manage accounts in a commercial business setting. **Official Response from Tyler Murrin:** > Thank you for your review! ### 16. Smooth Setup, Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Yaakov G. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Rent Manager?** I find the implementation process with Rent Manager to be incredibly smooth, which really stood out to me. The customer service is great, making interactions and resolving any queries quite pleasant. Additionally, I would say that the customizability of the platform is incredibly good, which is important for my needs. I use Rent Manager for recollection and reporting, which I find beneficial for managing my portfolio. **What do you dislike about Rent Manager?** Could be cheaper. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager helps me collect rent, keep track of my accounting, and pay my vendors. **Official Response from Tyler Murrin:** > Thank you for your review! ### 17. Outstanding Support, Streamlined Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Rent Manager?** I use Rent Manager for managing an apartment complex and find it to be a great program with super quality customer service. I like the ease of operation and how it covers all aspects of apartment management. **What do you dislike about Rent Manager?** It needs a Housing Assistance Payments Module or add-on. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager eases accounting issues and offers fantastic customer service. It simplifies operation and covers all aspects of apartment management, making it a valuable tool for us. **Official Response from Tyler Murrin:** > Thank you for your review! ### 18. Great program for property management **Rating:** 5.0/5.0 stars **Reviewed by:** Katie J. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Rent Manager?** Importing of data from excel is my favorite feature! So much easier when you have repetitive tasks. **What do you dislike about Rent Manager?** Open office for documents is still subpar. **Recommendations to others considering Rent Manager:** So user friendly, easy to setup and easy to teach users with capabilities for so much presentation of data in various scenarios. **What problems is Rent Manager solving and how is that benefiting you?** Tracking of all financial data over multiple properties easily **Official Response from Kari Miller:** > Thank you for your review! ### 19. Effortless Property Management and easy to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly E. | Accounting Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Rent Manager?** I find Rent Manager so easy to use and learn. It keeps so much information all in one place, which really helps with organization. I also like that all communications are tracked. The initial setup was relatively easy, making the transition from Real Page smoother. **What do you dislike about Rent Manager?** The web-based version of Rent Manager has a learning curve. Sometimes the webpage times out and data is reset. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager organizes everything and improves communication with tenants and staff. It's easy to learn and keeps all information in one place. Communications are tracked efficiently. **Official Response from Heather Denney:** > Thank you for your review! ### 20. Excellent Property Management for Tenants and Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Leah M. | bookkepper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Rent Manager?** its a very good program for property management for the tenants and billing. **What do you dislike about Rent Manager?** We like QuickBooks better for the bookkeeping parts **What problems is Rent Manager solving and how is that benefiting you?** We get very good reports and keep track of the receivables. **Official Response from Tyler Murrin:** > Thank you for your review! ### 21. Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Rent Manager?** I love the customer service you get from the beginning. The customer service is phenomenal! **What do you dislike about Rent Manager?** I wish Rent Manager had more inhouse apps available. They have integrated partners that you have to activate and some are a limited choice. They do seem to be adding more options so hopefully this won't be much of an issue in the near future. **What problems is Rent Manager solving and how is that benefiting you?** Keeps good track of the accounting and have lots of reports to keep track of various subjects. **Official Response from Tyler Murrin:** > Thank you for your review! We are constantly making updates to Rent Manager. Please let us know how we can improve your experience using our feature request form here: https://www.rentmanager.com/submit-a-feature-request/ ### 22. Integrated features **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina V. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Rent Manager?** the workflow option, reports that you can export and ease of creating templates **What do you dislike about Rent Manager?** Nothing, The program is crucial and convenient for every day business operations **What problems is Rent Manager solving and how is that benefiting you?** Project managment features help me keep track of capital improvements **Official Response from Kari Miller:** > Thanks for your review! ### 23. Rent Manager does the hard work for you. **Rating:** 4.5/5.0 stars **Reviewed by:** Amber M. | accounts receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Rent Manager?** I love all the reports you have access to. **What do you dislike about Rent Manager?** The upload manager could use a little bit of improving. It is very slow. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager is helping me solve CAM rec issues. **Official Response from Kari Miller:** > Thank you for your review! It is possible to setup a secondary monitor with Rent Manager as well as split tabs to view them at the same time. Please reach out to our support department and they would be happy to show you how to set this up on your computer. ### 24. The Brain of Our Property Management Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler B. **Reviewed Date:** January 08, 2026 **What do you like best about Rent Manager?** Rent Manager is a seamless do-everything program that's like the brain of the business. I like its customization capabilities, offering real accounting functions unlike some of its competitors. It fills the gaps left by other software, which often lack in basic accounting features and customization to our business model. Though the initial setup was a long process, they made it easy. **What do you dislike about Rent Manager?** I find the RMVoIP system challenging and feel there could be more help available on learning how to use it. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager is a seamless do-everything program like the brain of the business. I love its customization and real accounting functions, which set it apart from some competitors. **Official Response from Heather Denney:** > Thank you for your review! ### 25. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy B. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Rent Manager?** Rent manager is very easy to use. The ability to find information from one report to another is very seamless. There are lots of useful tools to streamline our day to day accounting. The support group has also been very helpful with any problem we have faced, including technical issues, and accounting issues. **What do you dislike about Rent Manager?** There are some features that don't make sense and we would love to see improved on. One of the bigger adjustments for us is Rent Manager's use of a prepay account for prepaid rents. We use cash basis accounting and prepaid rent should just be recognized as rent, and not stored in a prepaid account until rent is due. **What problems is Rent Manager solving and how is that benefiting you?** It has made the daily accounting much easier to stay on top of. The ease of making changes to accounts and the ease of accessing information across the board has made it very useful for researching. **Official Response from Kari Miller:** > Thank you for your review! We offer cash and accrual accounting options within Rent Manager. Please reach out to our support team to help review your cash accounting setup as it sounds like it might be setup for accrual based accounting. ### 26. Primarily for Accounts that want customer to pay online **Rating:** 2.0/5.0 stars **Reviewed by:** Ron A. | Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Rent Manager?** Having an online program prevent data loss **What do you dislike about Rent Manager?** Customer support and training is severely lacking. Found out today they don't even have a template for a rent increase letter. We are still going to have to export data to Excel and do a mail merge with a Word doc. When I called for support, he just said, "yeah, I'm surprised we don't have one". Also the initial training is limited to a certain number of days, so make sure you are 100% ready to go and understand exactly what date they will need before signing up, otherwise your timed trainings will run out and you'll be left with a mess to clean up. **What problems is Rent Manager solving and how is that benefiting you?** Our old program went out of business, and I was afraid we would end up losing all of our data. Rent manager solves this issue. Our customers are already mostly on auto pay, and RM is much more expensive then doing this through our bank, so this a wasted feature for us. **Official Response from Tyler Murrin:** > Thank you for your review! ### 27. Comprehensive ERP for Property & Accounting Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Saeesh K. | Account executive, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Rent Manager?** Rent Manager offers strong accounting features with reliable AP/AR, journal entries, and reconciliations under US GAAP. It helps streamline financial reporting and ensures compliance. I also like that it combines property management with accounting, which reduces manual effort. **What do you dislike about Rent Manager?** The interface can feel outdated and takes some time to get used to. Report customization isn’t always intuitive, and new users may find the learning curve steep and also sometimes it gets lag and if you get disconnected through internet then again it gets restart instead of continuing from where it stopped **What problems is Rent Manager solving and how is that benefiting you?** It centralizes property management and accounting processes, reducing the need for multiple systems. For finance, it simplifies recurring transactions, lease accounting, and reconciliations, making month-end close much smoother. **Official Response from Tyler Murrin:** > Thank you for your review! ### 28. Feedback about my experience using property manager **Rating:** 4.0/5.0 stars **Reviewed by:** JORDY EMMANUEL V. | Property Manager Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Rent Manager?** The system takes into account all possible options for managing properties, making it so that everything can be handled through RM. **What do you dislike about Rent Manager?** There is a lot to learn and navigate, which can make it challenging at times to master everything and take full advantage of all the features. **What problems is Rent Manager solving and how is that benefiting you?** I've had a positive experience, and I appreciate that I can use Rent Manager on my phone and tablet whenever I don't have access to my computer. **Official Response from Tyler Murrin:** > Thank you for your review! ### 29. Rent Manager: Easy to Use with Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Rent Manager?** Rent Manager is very easy to use. The customer service is fantastic. **What do you dislike about Rent Manager?** I have not had any issues that could not be resolved with a phone call. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager is consistently adding new features and integrations that make life easier. **Official Response from Tyler Murrin:** > Thank you for your review! ### 30. Great Customer Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Dana A. | Controller and Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Rent Manager?** Rent Manager is easy to use and set up. If you happen to run into an issue the help section help section can usually get you through it. If not, calling into customer service is a breeze. The agents are always willing to help and educate you along the way. I appreciate the time they take to make sure I understand the steps used to resolve my problem. **What do you dislike about Rent Manager?** The only two complaints I have about Rent Manager are the fact their web version is not 100% ready to use and I have to jump between the remote desktop version and the web throughout the day to complete all my tasks. I am also not a fan of Rent Manager University. I do not like the edutainment factor and I do not like I can not drill down to the specific topic I need. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager puts our property management and accounting in one place. It also gives us several ways to communicate with our tenants, owners and vendor all within the software. This is such a lifesaver when it comes to document compliance. **Official Response from Tyler Murrin:** > Thank you for your review! ### 31. Rent Manager Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Rent Manager?** The continue to roll out new features and updates. It just keeps getting better. **What do you dislike about Rent Manager?** The built-in word processing feels dated and clunky. **What problems is Rent Manager solving and how is that benefiting you?** Everything! Well, nearly. Most things are handled within Rent Manager, and almost everything else is partnered in. **Official Response from Kari Miller:** > Thank you for your review! ### 32. Rent Manger Software also has good General Ledger Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Rent Manager?** We put Rent manager through it's paces for Property Management, Service Work Orders and Tenant Relations with a high amount of transactions. It does all of this very well. But suprisingly, Rent Manager's Financial Accounting General ledger software is also real good. We ran some of our LLC's separately in Quickbooks, but have since migrated everything over to Rent manager, which is far better for General Ledger accounting. All our LLCs interact with credit cards & DTF accounts, so we same lots of time and effort with Rent Manager. The customer service is very, very good. You get detailed answers with a phone call, not some annoying Chat bot. **What do you dislike about Rent Manager?** Most basic tasks are intuitive, but you will need to Study to take advantage of the higher end features. We have integrated our contracting company into Rent Manager, but the software focus is on Property Management, so we can't do contact billing there. **What problems is Rent Manager solving and how is that benefiting you?** We run multiple real estate LLCs and hundreds of units. RM is great for dealing with how our companies interact with each other. It also handles our service team work orders in our main property management company. **Official Response from Tyler Murrin:** > Thank you for your review! ### 33. Best-in-Class Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sunita B. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Rent Manager?** support tech are the best and very easy to get hold of them **What do you dislike about Rent Manager?** sometimes it takes time to login & have to try multiple times **What problems is Rent Manager solving and how is that benefiting you?** to navigate in rm express is easy **Official Response from Heather Denney:** > Thank you for your review! ### 34. Glad we switched from Yardi **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Rent Manager?** Everything I'm looking for is easy to find. It's intuitive. I always find everything where I expect to find them. Yardi was hard to learn, annoying to use, and nothing was ever where I expected it to be. Rent Manager is a much better experience. They have excellent customer support; I can call and speak to a real person for assistance if I need to. **What do you dislike about Rent Manager?** Rent Manager is our online payment portal for residents and there is no fee free option for payment online. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager makes my job easier to do by having everything easy to find by being exactly where I would expect them to be. **Official Response from Tyler Murrin:** > Thank you for your review! ### 35. Good once getting past the import stage **Rating:** 3.5/5.0 stars **Reviewed by:** Lorene K. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Rent Manager?** It is easier to understand - user-friendly - with the ability to make corrections. **What do you dislike about Rent Manager?** RM still has limitations that don't fit our business needs. For example, we were sold that RM could help with our inspections & violations process, but it really can't. Our inspections and violations are not about painting a wall within an apartment, but about physical external property upkeep and management required by the homeowners through their lease. Handling this is very time consuming and has an established process due to legal requirements. So, it is more than just creating a checklist sent to a maintenance department. **What problems is Rent Manager solving and how is that benefiting you?** Better data input for efficiency of staff. **Official Response from Tyler Murrin:** > Thank you for your review! ### 36. Software to consider seriously **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Rent Manager?** Rent Manager has many great features, but one significant advantage over other programs is your ability to customize it to suit your needs. It is undoubtedly a game changer for users who need to make tweaks to fit their needs. It cannot do everything, but it certainly offers some flexibility. **What do you dislike about Rent Manager?** As NYC property managers, there are a few nuanced needs that Rent Manager does not cater to individually. Hopefully, they will put extra focus on NYC-specific needs in the future! Further, as with any software, they all have their pros and cons. My main dislike with Rent Manager is that whenever I've noticed something lacking with the program, it can take a very long time for it to be addressed, if ever. For example, when something seems that it should be so simple or logical to offer, they tell you to submit a feature request online. During the eight years we've been using this software, I have presented many feature requests, most of which were highly regarded by the Rent Manager employees who I shared them with. In my experience, the decision-makers at RM seem only to choose to address and consider a small fraction of these customer requests. No updates or feedback are provided on whether your request will be regarded as or even if it has already been considered. I have found this to be frustrating and somehwat insincere. To be clear, when a reasonable technical issue arises, they will do their best to resolve it within a few days. It is mainly these more complex concerns and feature requests which appear not to be executed upon. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager allows us to manage our tenant billing, leasing, maintenance and accounting functions/processes in one program. Switching over from a separate well-known accounting software has been a big step forward. **Official Response from Kari Miller:** > Thank you for your review! We take each feature request seriously and every submission is reviewed by a team specifically dedicated to improving Rent Manager. They are then prioritized based on need, time for development, and current projects. Please continue to submit feature requests as we really appreciate the feedback! ### 37. Rent Manager Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kari C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Rent Manager?** I love Rent Manager! It’s user friendly and the customer support is top notch! **What do you dislike about Rent Manager?** The only thing I wish they had was a user manual and more support besides calling or using rent manager university. I wish there was a chat option. **What problems is Rent Manager solving and how is that benefiting you?** Tenant information is easy to find and track. Tenant payments and leases and TWA letters are easy to process. ### 38. My experience has been great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin B. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Rent Manager?** The best thing about using the software is the ease of use. **What do you dislike about Rent Manager?** The dislike I have about Rent Manager is that we have to pay for all the Intergrations. **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager has improved our everyday operations by providing us a platform that is user friendly for not only us, but our owners and tenants. **Official Response from Tyler Murrin:** > Thank you for your review! ### 39. All-in-One Solution That Keeps Everything Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Rent Manager?** I really appreciate how everything is centralized in one place, from managing tenants to Web Access, and from screening to handling accounting. **What do you dislike about Rent Manager?** It's very hard to customize analytics or complicate reports **What problems is Rent Manager solving and how is that benefiting you?** data **Official Response from Heather Denney:** > Thank you for your review! ### 40. Easy to Use with a Great Text Center Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Michele M. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Rent Manager?** Easy to use. Love the text center, text broadcast and incoming calls **What do you dislike about Rent Manager?** I don't have any dislikes about Rent Manager. **What problems is Rent Manager solving and how is that benefiting you?** Getting logged out or getting error codes when trying to write letters **Official Response from Tyler Murrin:** > Thank you for your review! ### 41. My Rent Manager Experience **Rating:** 4.5/5.0 stars **Reviewed by:** AspirePeak P. | CEO/Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Rent Manager?** Rent Manager is an amazing tool for landlords and property managers alike. I love that majority of the time I can complete every action I need to do in regards to a tenant or owner through the software without having to leave it. Example: send out notices, emails, post payments/charges, manage evictions, complete inspections etc. I also love that they integrate with other companies to bring solutions that Rent Manager themselves don't have. **What do you dislike about Rent Manager?** They are lacking Canadian integrations for their Canadian clients. **What problems is Rent Manager solving and how is that benefiting you?** They just solved Canadian screening with SingleKey so thank you for that. Our team is no longer using multiple software's to get the job done. **Official Response from Tyler Murrin:** > Thank you for your review! ### 42. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** DeDe P. | Area Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Rent Manager?** Anytime I need assistance, the staff are always so helpful and kind. I love using rent manager software for our property management. Everything is right where I need it and the staff are so knowledgeable and able to assist quickly. **What do you dislike about Rent Manager?** The web version is a little overwhelming and doesn’t always mimic the desktop version **What problems is Rent Manager solving and how is that benefiting you?** Online rent payments and service requests for tenants makes it convenient for everyone involved. Tracking histories and sending esign documents saves time **Official Response from Tyler Murrin:** > Thank you for your review! ### 43. Easy to use and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Rent Manager?** Support staff is incredible. Love the hyperlinks in the software and the ability to open a few tabs at once. **What do you dislike about Rent Manager?** Hmmm.... can't think of anything. Love it! **What problems is Rent Manager solving and how is that benefiting you?** We use Rent Manager for property management, which includes leases, rent collection, bookkeeping.... It frees us up to make money and have a mean, lean staff! We had switched from a different software (RentRite) and this is 100 times more incredibly efficient. **Official Response from Tyler Murrin:** > Thank you for your review! ### 44. Timely, Helpful Team Support—A Smooth Rent Manager Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Rent Manager?** The whole team has always answered all questions and handled all issues in a timely manner. **What do you dislike about Rent Manager?** I have not had any issues with any of my experiences with rent manager. **What problems is Rent Manager solving and how is that benefiting you?** They helped resolve the issue where I didn’t have access to upload to Rent Manager. **Official Response from Heather Denney:** > Thank you for your review! ### 45. Works Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Rent Manager?** The customer service is excellent and the program has what we need to function currently as well as anticipates the needs we have as we grow. **What do you dislike about Rent Manager?** There are the occasional tech glitches but typically resolved via customer support. **What problems is Rent Manager solving and how is that benefiting you?** As the business expanded we needed a central resource that could be accessed by multiple people at the same time. In this manner RM works beautifully. **Official Response from Tyler Murrin:** > Thank you for your review! ### 46. Rent Manager Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rolanda C. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Rent Manager?** I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboard that has really been a game changer. They have alot of integrations which is helpful. **What do you dislike about Rent Manager?** Rent Manager is by far one of the worse CRM I have used. RM12 and RMExpress does not have the same functionality. There is always a workaround needed. Always a glitch. The user interface is better in express than in 12 but Rent Manager really needs to look at other PMS like Entrata and see what they can take from them. **What problems is Rent Manager solving and how is that benefiting you?** The one good thing about Rent Manager is the VOIP and how it syndicates the calls - incoming and outgoing. **Official Response from Tyler Murrin:** > Thank you for your review! ### 47. Good Program Overall **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Rent Manager?** Is a complete property management system, customer support is amazing to deal with, tons of paid add-ons available **What do you dislike about Rent Manager?** scripting is difficult to learn without prior knowledge, not easy to learn if you aren't tech friendly, system has gaps in connectivity which can be time consuming, no free add-ons make it difficult to manage at times. **What problems is Rent Manager solving and how is that benefiting you?** It is a mostly inclusive operations system for property management that benefits me by keeping things organized. **Official Response from Tyler Murrin:** > Thank you for your review! ### 48. User friendly and great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Rent Manager?** Overall Rent Manager is very user friendly, but if you do have a question, the support team is great! They walk me through any issue I'm having, resolve those issues quickly and even teach me new tricks to use in the future! **What do you dislike about Rent Manager?** I can't say that anything about Rent Manager is not helpful for someone. They seem to have thought of everything! **What problems is Rent Manager solving and how is that benefiting you?** Rent Manager offers integrations that make the day to day operations run more smoothly. **Official Response from Tyler Murrin:** > Thank you for your review! ### 49. Best support Ever for property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Praying B. | Broker/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Rent Manager?** The ease of use and the potential for learning is expansive. The agents who help ar eknowledgeable and are able to get the answer one needs for the future. **What do you dislike about Rent Manager?** when doing 1099 it pulls the property owners name and should be pulled fromth eowners name **What problems is Rent Manager solving and how is that benefiting you?** Security deposit returned uncashed and learned how to handle that **Official Response from Tyler Murrin:** > Thank you for your review! ### 50. Rent Manager has been easy to use for 4 years **Rating:** 4.5/5.0 stars **Reviewed by:** drew o. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Rent Manager?** I love how easy it is to give customer support a call and solve any issues we have. **What do you dislike about Rent Manager?** Sometimes it logs me out too quickly, would love to know how to change that. **What problems is Rent Manager solving and how is that benefiting you?** Simplifies all of our units into a database and helps get lease renewal forms out with the click of a button. **Official Response from Tyler Murrin:** > Thank you for your review! ## Rent Manager Discussions - [What is Rent Manager used for?](https://www.g2.com/discussions/what-is-rent-manager-used-for) - 1 comment - [View Rent Manager pricing details and edition comparison](https://www.g2.com/products/rent-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+06%3A14%3A22+-0500&secure%5Bsession_id%5D=6958d88f-1297-4e1a-b730-90a848890d6c&secure%5Btoken%5D=d42f94a6f75f5a1da2e8108b749330dd053d594ca138ab33da42e20d3e122e0c&format=llm_user) ## Rent Manager Integrations - 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Lease Auditing - Document Management - Critical Date Alarms - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Unit Management** - Reservation System - Inventory Tracking - Management Reports **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Logistics & Operations** - Industry-Specific CRM - Add-Ons - Payment Processing - Customer Communications - Customer Portal - AR/AP Management **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Rent Manager Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (402 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) - 4.4/5.0 (277 reviews)