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Rent Manager Reviews & Product Details

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
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Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,563 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


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Recent Rent Manager Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Enjoy managing your tenants"
Rent manager alllows me to manage all apsects of my business in one place. I am able to easily communicate with my tenants, keep track of my e...
Jorge L.
JL
Jorge L.Small-Business (50 or fewer emp.)
3.5 out of 5
"It has a really easy to use experience and a friendly UI, al the information is easy to find"
Finding information and making payments is easy, and they customer support is awesome
Caitlyn W.
CW
Caitlyn W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rent Manager for Success"
I like how easy Rent Manager is to use. The customer support is amazing. I use Rent Manager every single day, and it is very user friendly.
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Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

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222 Rent Manager Reviews

4.7 out of 5
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222 Rent Manager Reviews
4.7 out of 5
222 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DH
Property Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

My favorite thing about Rent Manager is that it is very intuitive. It has one main help bar called Command Launch and you can access so many things from this space. Start typing in a word for what you want to do, and it will help get you where you need to go. Additionally, we have found the contacts we have for Rent Manager have been very responsive. Quick to help us find solutiosn when we couldn't figure it out on our own and very detailed in their training. I felt like I had great accounting solutions for small business needs by the time training was finished. They make it easy to implement. They provide forms that you can fill out with all of your tenants' and vendors' information, and they will put it right in the system for you. If you have to add items to that, it's easy to add and input yourself as well later. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

For those with actual accoutning background, this probably wouldn't be a big deal, but I found it too easy to charge an invoice to an income GL rather than a debit GL. User error - definitely, but a bit of a learning curve. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We needed accounting software in order to create statements, pay invoices, collect rent, and have a central location where tenants can create work orders when things go wrong in their building. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

grifprop G.
GG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

The user defined fields and ability to heavily customize forms/reports/letters/etc make this a really powerful property management software. I've been using it for over 10 years and have been extremely satisfied. I've found it to be VERY reliable and the product support is fantastic. I use several of the integration products as well. I think the program is laid out in a user friendly manner that makes sense. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Very few complaints. There are a few tweaks here and there that would be nice, but for the sheer broadness of what this software does, that is expected. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

I manage 500+ self owned units on Rent Manager, along with the accounting for the ownership entities. We have everything from manufactured housing, multi family, commerical, storage, industrial & SFH. The diversity of the ways you can us RM for every different property type is very convienient. We also submeter hundreds of meters and bill tenants and RMs ability to do that is why I chose them over a decade ago. The RM App could use some upgrades, but it has been instrumental in metering, property inspections/violations & managing service issues. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

KF
Senior Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I work with Rent Manager as an administrative assistant at a Property Mangement company and it is very user friendly and can handle all the needs of our company. One of the best aspects of the program is all persons in the office can access all the information at the same time so any notes or issues that are created can be viewed across the whole building as to keep everyone on the same page with the comings and goings of all owners and tenants that we deal with.

Another thing that is great is how simple it is to use. Entering a new tenant or owner is so quick and easy and we have all the pertinent information at the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

After using Rent Manager for almost 3 years, I can truly say that there is nothing that I dislike about it. Anytime I have ran into what might seem like an issue, I just contact support and the have taken care of it right then and there for me. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager helps keep all of the information on our owners and renters on over 400+ properties. We are able to submit work orders, generate emails, run reports for owners and keep track of all payments in one location. This has help tremendously to keep our company running smoothly so that we can better serve our owners and tenants Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

JM
Property Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I really like the number of features offered through Rent Manager itself, but also having integration features available make the Rent Manager software top tier for doing the job as a Property Manager. I love the online template library and would love to see even more sample documents available for use through the library. the customer service is top of the line and it is a very user friendly product after you get the hang of things. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The downside to me is that there are so many features it is hard to decide which ones are the most useful to my role. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager has so many tools at your fingertips it makes everything a breeze from the appliation process to the make ready and move in process. Communication with tenants is a breeze with the texting feature and the History Notes make the perfect papertrail for all things tenant and contractor related. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Rachel D.
RD
Head of Training
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I am a training specialist at my company and it is super easy to teach newly hired employees how to use this program. There is a lot of the interface that is super intuitive. Also, if there is something that Rent Manager does not have, it is easy to add through their customization options. One thing I know for people coming from other programs is that they were always so scared to make a mistake because it was really hard to fix. But with Rent Manager, that anxiety is gone because you can fix mistakes with ease. I would also love to shout out all the support teams because I have called them numerous times and they are always a great help! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The only thing I don't love about Rent Manager at this time is sometimes integrations are hard to get set up. I also don't love the turns process set up from the maintenance point of view. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager solves every problem that comes along with the management of several large multifamily properties. It is super easy and convenient to look through numerous properties and the tenants that stay there. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Chaya @ Y.
CY
Office Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

Rent manager is user friendly. The program is built in a way that eases your workflow.

Even training new employees goes smoothly since it is understandable.

Their customer support is top as well. The reps all go out of their way to understand your question, then they solve your issue. I am never left with , we're so sorry the program doesn't accomodate that, Never!

I highly reccommend it to anyone, if you manage 1 property or 100, you will LOVE, this program! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I honestly do not like anything about rent manager. The only thing that I'm waiting for is for Rent Manager Express to have all the options as the regular platform. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

ability to refund securities is coming up, we're really excited. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review!

Michelle E.
ME
Property Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

Very easy to navigate and many options to personalize to my preferences. The customer service is always 100%. The best of everything, from leasing and accounting, to so much more all in one program. I am in Rent Manager at least 7 out of my 8 hour work day and the ease of being able to do most of it from one place allows me to boost production. With the intergrating of my background company and online payment company, I've reduced my time not having to go into multiple sites. No dissapointments! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

On occasion it seems to lag a bit or loses connectivity but comes back quickly. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Working more to make it better personalized to each user, providing more effeciency and productive work flow. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Caitlyn W.
CW
Property Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I like how easy Rent Manager is to use. The customer support is amazing. I use Rent Manager every single day, and it is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I don't have many dislikes about Rent Manager. The only thing that I can think of is how different Rent Manager Express and RM12 is. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We struggled with how to keep track of all of the reporting features that Rent Manager has to offer. It makes the accounting of my job a breeze. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Gina S.
GS
Financial Controller
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I started using Rent Manager about six months ago, and I can confidently say that it has been a fantastic experience. As a relatively new user, I had many questions and so many challenges along the way, but the support team is nothing short of exceptional.

From day one, the team has been incredibly responsive and knowledgeable. Whenever my team and I needed assistance--whether it was navigating the software's features or addressing specific accounting inquiries--they were always available to help me and my team. Their patience and willingness to guide us through every step made the learning curve much easier.

I highly recommend Rent Manager to anyone looking for reliable accounting software backed by dedicated support team. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I honestly can't think of anything that I dislike about Rent Manager. My experience has been very positve, and I'm extremely satisfied with the software and the support provided. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Initially, I faced challenges understanding how payments were recorded and allocated in Rent Manager, which directly impacted or financial reporting. however, through the support and resources provided by Rent Manager team, I learned how to properly address and correct these issues. This experience has greatly enhanced my understanding of the software and allowed me to effectively clean up and manage the tenant ledgers. As a result, our financial reporting has become more accurat, and I feel more confident in my ability to rectify any issues. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

Jorge L.
JL
Payable services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Finding information and making payments is easy, and they customer support is awesome Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It is a little slow to attach documents but it is not a big deal. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

It help me to keep track of my rent charges and find previous payments. Review collected by and hosted on G2.com.