# Buildium Reviews **Vendor:** Buildium **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 265 ## About Buildium Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium. ## Buildium Pros & Cons **What users like:** - Users find Buildium to have **exceptional ease of use** , allowing for effortless navigation and efficient property management. (27 reviews) - Users find Buildium's **efficient tenant management** enhances satisfaction, streamlining operations and improving overall property management. (18 reviews) - Users find Buildium to be an **efficient property management tool** that enhances satisfaction for both owners and tenants. (17 reviews) - Users praise the **responsive customer support** of Buildium, enhancing their experience and assisting when needed. (13 reviews) - Users love the **efficient online rent collection** feature of Buildium, simplifying payments and improving cash flow management. (13 reviews) - Features (12 reviews) - Users value the **navigation ease** of Buildium, appreciating its intuitive design for efficient process optimization. (12 reviews) - Users value the **organization capabilities** of Buildium, enhancing property management and facilitating smoother operations. (12 reviews) - User-Friendly (12 reviews) - Efficiency (11 reviews) **What users dislike:** - Users find Buildium to have **missing features** that hinder navigation and task efficiency, leading to frustration. (14 reviews) - Users find **limited customization** in Buildium, leading to a frustrating experience and difficulties in navigation and reporting. (10 reviews) - Users experience **difficulties with lease management** due to a disjointed interface and inadequate support options. (8 reviews) - Users struggle with **update issues** that disrupt notifications and require relearning the system after upgrades. (6 reviews) - Users note a **difficult learning process** with Buildium, requiring time and courses to master the platform. (5 reviews) - Learning Curve (5 reviews) - Users experience **limited access** to essential features post-account termination, impacting data retention and customer support effectiveness. (5 reviews) - Users feel that Buildium has **limited features** , particularly for commercial property management and more intuitive reporting options. (5 reviews) - Payment Issues (5 reviews) - Users face significant issues with **poor customer support** , lacking timely assistance and reliable communication when needed. (5 reviews) ## Buildium Reviews ### 1. Buildium Keeps Tenant Payments, Leases, and Maintenance Perfectly Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Neid C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Buildium?** Buildium makes it easy to monitor tenant payments, leases, and maintenance tickets all in one place. After a year of use, it's become an essential part of our daily property management workflow, everything is organized and accessible without jumping between platforms. **What do you dislike about Buildium?** I wish Buildium had more AI integrations to help automate repetitive tasks like payment reminders, lease renewals, and tenant follow-ups. Native AI tools would save a lot of time. **What problems is Buildium solving and how is that benefiting you?** Buildium centralizes tenant management, tracking payments, leases, and maintenance tickets in one place. This eliminates the need for spreadsheets and reduces the risk of missing payments or lease expirations. ### 2. Smooth Setup, Effective Leasing & Screening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Buildium?** I really enjoy using Buildium for its ease in posting rent and conducting screenings, which makes the management workflow smooth and efficient. I find it incredibly helpful to make necessary corrections on the go without the need to contact higher representatives, which saves time and allows for more autonomy. The initial setup of Buildium was as smooth as paper, which made the transition effortless and stress-free. This streamlined process is essential for quickly getting up to speed and ensuring that operations continue seamlessly. Overall, I am highly impressed by the functionality and ease of use that Buildium provides, which is reflected in my immense willingness to recommend it to others. **What do you dislike about Buildium?** I am concerned about errors occurring in certain screenings when using Buildium. This could potentially lead to issues in the leasing process or incorrect assessments during background checks, which are crucial for resident onboarding. **What problems is Buildium solving and how is that benefiting you?** I use Buildium for moving residents in and screening them. It simplifies posting rent, allows seamless corrections without higher-level assistance, and it integrates well with other tools like Upkeep Maintenance and Yardi Voyager. ### 3. Clean, User-Friendly Bookkeeping Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Buildium?** Very user-friendly, with a clean and straightforward bookkeeping experience. **What do you dislike about Buildium?** Tenants often use it incorrectly, or they don’t use it at all. Our tenants also resisted the change to using this software. **What problems is Buildium solving and how is that benefiting you?** Cleaner bookkeeping and an easier way to keep track of finances, with better communication between owners, tenants, and vendors. It’s nice to have everything in one place instead of going back and forth, or missing information because another staff member didn’t pass it along. ### 4. Direct, Easy-to-Understand Features That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Dars B. | Property Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Buildium?** Features are direct to the point and easy to understand **What do you dislike about Buildium?** I think the journal entries or entries has no document number and the Reference in the invoices not showing in general ledger report **What problems is Buildium solving and how is that benefiting you?** accounting - accurate report ### 5. Buildium Makes Property Management Easy and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Doug M. | Designated Realtor (Broker), Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Buildium?** Buildium is a great tool we use daily in our property management. It is easy to get around in, has 99% of the features we need, and help is generally available when we get stuck. We could never do what we do without the proper software. It was easy to get started, and tons of training videos are available to watch and learn from. **What do you dislike about Buildium?** Buildium likes to add vendors without our blessing on occasion and isn't terribly friendly to competing vendors we might desire to utilize. They like to choose a side product and really want us to use that product. **What problems is Buildium solving and how is that benefiting you?** Buildium is a great keeper of data; all of our billing is set up to auto-post, and payment options are available for tenants and owners. Ledgers are easy to understand, and owner statements are perfect with many options for reports. ### 6. Easy Navigation, Great for Property Management **Rating:** 4.0/5.0 stars **Reviewed by:** Donald D. **Reviewed Date:** November 11, 2025 **What do you like best about Buildium?** I find Buildium incredibly valuable for managing all of our rental properties, as it keeps all our tenant files organized and simplifies tracking finances for properties. I particularly appreciate how easy it is to add information about tenants and properties, which streamlines our workflow. The integration with Tenant Turner further enhances the utility of Buildium, allowing seamless operation across different platforms. Moreover, it's straightforward to navigate once you understand where to find things, which greatly improves the usability of the service. The initial setup was also quite easy, supporting a smooth transition to using Buildium effectively. **What do you dislike about Buildium?** The alert notifications and messages need improvement. They require updates for alerts and messages received from email and texts. Additionally, there should be audible notifications and the ability to show messages on tenant portals. **What problems is Buildium solving and how is that benefiting you?** I find Buildium keeps our tenant files organized and simplifies property finances, making it easy to add and track information, while integrating well with Tenant Turner. It's user-friendly and easy to navigate. ### 7. Effective Property Management with Minor Reporting Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Natearah A. | Director, Business Process Improvement **Reviewed Date:** November 18, 2025 **What do you like best about Buildium?** I find Buildium to be an incredibly valuable tool for managing properties efficiently. It's easy for tenants to use and allows them to view their balances conveniently, which enhances tenant satisfaction and reduces queries. Additionally, I appreciate Buildium's simple system for tracking repairs and maintenance work orders, which streamlines operations and ensures that property upkeep is managed effectively. Moreover, setting up Buildium was a smooth process, which made transitioning from manual Excel files a much easier task. **What do you dislike about Buildium?** Reports are not as flexible or easily customizable as I’d like, making it challenging to tailor them to specific needs. Additionally, processing early rent payments is cumbersome and tricky to apply and capture correctly, leading to potential errors or difficulties in maintaining accurate records. **What problems is Buildium solving and how is that benefiting you?** I use Buildium for property management, centralizing data and operations. It simplifies tracking repairs and maintenance orders, and is user-friendly for tenants to check balances. ### 8. Easy to use and tenants/Rental Owners love their portals, especially the app! **Rating:** 4.5/5.0 stars **Reviewed by:** Kaley M. | Accounting/Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Buildium?** How quick software support answers the phone, and how detailed the online help is. The software is easy to use and intuitive. 100% of our tenants use their portal to pay their rent online. In our first year of using this software we've only had to take in and deposit one paper check - which was move-in funds. all other move-in funds and monthly amounts collected from tenants have been seamlessly processed and accurately applied through the software. It was very easy to implement - we did the whole thing in about 1.5 months. I log in every day and the dashboard widgets are very helpful in managing our about 50 doors. Customer support is great on the phone and via email. The features are great and probably their best highlight is the fact that they are constantly improving the software by adding new features and functionality based on user feedback/user-submitted feature requests. User can not only submit feature-requests, but also view all feature-requests submitted by any other user and vote on them. Feature-requests with more votes are reviewed by development team to work on implementing. I feel like every QTR there's a significant jump in features and ease-of-use - love it! **What do you dislike about Buildium?** sometimes the customer help on email misses the actual question and offers info from a help article I have already read about the subject of my concern, without actually addressing my concern - this doesn't seem to happen when I call in to customer care though, so I usually do that. I wish Vendors could log into their portals to add their requested documents - like insurance, license, W9, banking info support (like voided check copy). **What problems is Buildium solving and how is that benefiting you?** Tracking all funds in trust account by property owner - this is exceptionally easy to do using this software. Also correctly applying all funds received, since all tenants use their portal to make payments through the software - leaves n room for manual entry errors. Tracking and staying on top of renter's insurance requirements. Setting up global and property specific things like mgmt fees, late fees, NSF fees, etc. And Paying out all the Rental Property Owners(RPO)!! this is literally couple clicks and all available funds are sent to each RPO at the same time direct to their banks so quick/easy/accurate. **Official Response from Charlie Walsh:** > Thank you for the fantastic review! We're thrilled to hear how Buildium has simplified your daily operations. It's great to know the platform’s ease of use, responsive support, and continuous feature updates are making a real impact. We appreciate your feedback on vendor document uploads. If you haven’t already, feel free to submit those ideas through the Suggest a Feature page—they help us keep improving. As for email support, if our agent misses the mark, please don't hesitate to reframe your question of provide more details. They're more than happy to dedicate the time to fully understand what you're looking for. Thanks again for sharing your experience! ### 9. User-Friendly Platform That Simplifies Communication and Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole J. | Human Resources/Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Buildium?** Buildium is very user friendly for both staff members and our residents that use the platform. The ease of communication between staff and residents is great. We can use multiple forms of communication with residents, via email and texting. Capturing rental payments are also an ease. **What do you dislike about Buildium?** Lease renewals are not very easy and definitely no user friendly. The reporting is difficult and there is no excel upload integrations. **What problems is Buildium solving and how is that benefiting you?** Time management with communications with residents and online automatic bill payments. ### 10. Comprehensive property management program with a few issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Buildium?** All property info together (i.e. invoices). They keep adding new features (i.e. texting). **What do you dislike about Buildium?** Owner reports are confusing for them (in their portals). I wish the business accounting were more robust so I didn't have to separately use Quickbooks. **What problems is Buildium solving and how is that benefiting you?** No need for paper files any longer- it can all be uploaded. The billing flow works well. Tenant portal is great. **Official Response from Charlie Walsh:** > Thanks for your review, Elizabeth! We're glad you're getting the benefits of our cloud-based software. Please feel free to leave our developers your suggestions for reporting and accounting feature requests by going to the "Suggest a feature" page in your Help & Support menu. ### 11. 5-Star Review for Buildium **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Client Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Buildium?** Buildium has completely transformed the way we manage our properties. The platform is incredibly efficient and user-friendly, putting everything we need right at our fingertips—from lease management and rent collection to maintenance requests and financial reporting. It’s all there, and it works seamlessly. One of the standout features is the built-in Help and Support section. Anytime we’ve run into questions or needed guidance, assistance was just a few clicks away. The support team is knowledgeable, responsive, and genuinely helpful. We’ve also had the pleasure of working directly with the Buildium team, and they’ve been fantastic to work with—professional, approachable, and always eager to help us get the most out of the platform. If you’re looking for a powerful, all-in-one solution for property management, I can’t recommend Buildium enough. **What do you dislike about Buildium?** The only downside we’ve encountered so far is the current limitation on uploading certain PDFs, such as management contracts, for use with DocuSign. That said, we understand Buildium is actively working on expanding this functionality, which shows their commitment to continuously improving the platform. **What problems is Buildium solving and how is that benefiting you?** Buildium has been a game-changer for our business, helping to streamline and solve many of the hiccups we previously faced. With Buildium, all of our services are now housed within one centralized platform, making it incredibly easy for both our team and our clients to access everything they need—whether it’s creating maintenance work orders, viewing client statements, processing rent payments, or managing leases. **Official Response from Charlie Walsh:** > Thank you for the glowing review! We're thrilled to hear how Buildium has transformed your property management experience. It’s especially great to know the Resident Center and Help & Support features have been valuable for both your team and your clients. We appreciate your note about PDF upload limitations with eSignature. And I've got GREAT news! We've recently expanded the scope of eSignature, and now you can use it for all sorts of documents—not just lease agreements! I've dropped a link to a support article for more details. Thanks again for your kind words and recommendation! ### 12. Buildium Makes Property Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Gianna B. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Buildium?** Buildium makes day-to-day property management so much easier. I really like how everything is in one place—from tracking rent payments and sending out lease agreements to managing maintenance requests. The Resident Center is especially useful because it allows tenants to pay rent and submit requests online, which cuts down on back-and-forth communication. The accounting and reporting features are also very detailed, which helps a lot when managing multiple properties. **What do you dislike about Buildium?** There’s not much to dislike, but if I had to mention something, it would be that the mobile app could offer more of the same features available on the desktop version. It’s great for checking basic info or approving requests on the go, but a few more tools would make it even more convenient. Also, the platform has a bit of a learning curve at first—but once you get used to the layout, it becomes very efficient to use. Overall, any drawbacks are minor compared to how much Buildium helps streamline property management. **What problems is Buildium solving and how is that benefiting you?** Buildium helps solve the biggest challenges of property management—especially staying organized and keeping communication clear with tenants. It centralizes everything from rent collection to maintenance tracking, so I no longer have to juggle multiple spreadsheets, emails, or paper records. Tenants can easily pay rent and submit maintenance requests online, which saves a lot of time and reduces misunderstandings. It also simplifies lease renewals and accounting, making monthly reporting and tax prep much easier. Overall, it helps me stay efficient, professional, and less stressed. **Official Response from Charlie Walsh:** > Thank you for your thoughtful review! It’s great to know the Resident Center and our accounting tools are making a real impact across your properties. We appreciate your feedback on the mobile app. If you have ideas for additional mobile features, we encourage you to submit them through the Suggest a Feature page in the Help & Support menu—your input can help shape future updates. Thanks again for sharing your experience and helping others understand the value Buildium brings to property management! ### 13. Easy to Use with All Settings in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Laura T. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Buildium?** Ease of use and all settings in one place **What do you dislike about Buildium?** Very heave for use with Windows, better used with MacOS **What problems is Buildium solving and how is that benefiting you?** Linking with partners, vendors and adding projects to tasks ### 14. User-Friendly Platform with Excellent Reporting and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Buildium?** Both the landlord and tenant platforms in Buildium are very user-friendly and well-designed for their intended purposes. It was easy to use and easy to integrate. I specifically like the reporting, ledgers, and ease of understanding if tenants are up to date on rent. When using features that aren't necessary on a regular basis, it's easy to find answers through Q+A or customer support. **What do you dislike about Buildium?** Please consider adding a maintenance tracker for properties. This is a suggestion I have mentioned before, and I truly believe it would be a valuable addition to your platform! **What problems is Buildium solving and how is that benefiting you?** This platform allows us to store and manage all aspects of our rental properties in one place. It helps us stay organized, from handling leasing to managing current tenants, so we can easily track important details about both our tenants and properties. ### 15. Efficient Work Order Management with Buildium **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos R. | Project Manager **Reviewed Date:** February 12, 2026 **What do you like best about Buildium?** I like that Buildium is easy to manage and use, enabling me to resolve issues quickly. Without Buildium, I would have to make phone calls, send emails, and do other research, so it's a significant time-saver. **What do you dislike about Buildium?** Probably sometimes it's slow but I'm not sure if it's the page itself, or probably my location, phone, or internet. Not 100% sure. **What problems is Buildium solving and how is that benefiting you?** I use Buildium to find information about work issues I need to resolve. It's easy to manage and use, resolving issues quickly without the need for phone calls or emails. **Official Response from Charlie Walsh:** > Thanks for your review, Carlos! We've been making communications updates pretty steadily over the years, and it's wonderful to see it's making an impact! ### 16. Effortlessly Streamlines Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mattie R. **Reviewed Date:** January 13, 2026 **What do you like best about Buildium?** I like how Buildium makes it easy to navigate the system. The emailing and communication tool is valuable because I can send out mass messages to all of the tenants, and it efficiently pulls up the category of people I'm trying to talk to without me having to search each individual person. Honestly, I like everything about Buildium, and I can't really think of any areas for improvement right now. **What do you dislike about Buildium?** i like everything **What problems is Buildium solving and how is that benefiting you?** Buildium helps me with updating tenants' ledgers and renter's insurance. It makes navigating the system easy and allows me to send mass messages to tenants effortlessly by categorizing recipients automatically. **Official Response from Charlie Walsh:** > Thanks for the kind words, Mattie! We appreciate your partnership. ### 17. Buildium review **Rating:** 4.5/5.0 stars **Reviewed by:** philip S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Buildium?** Integration of all modules............... **What do you dislike about Buildium?** Lack of test environment ...................................... **What problems is Buildium solving and how is that benefiting you?** Buildium is a great tool for us. ### 18. Effortless Training and User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon G. | Director of Leasing and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Buildium?** Easy and user friendly interface; easy to train new employees on Buildium. **What do you dislike about Buildium?** The text option. We had to disable the text option. Not good to give residents so many avenues to contact landlord because it creates more work for the team to check so many places for messages. **What problems is Buildium solving and how is that benefiting you?** Buildium is helping us keep all tenant maintenance requests and communication in one place. ### 19. Solid Core Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Buildium?** It has all the basic functions I need from a property management software. It lets me keep accounting and financial information, track maintenance tasks, and create and pay work orders. **What do you dislike about Buildium?** It runs slowly, the new uploads make it difficult to quickly get task information. There are a bunch of work arounds with storing property information. Property pages could be better built out **What problems is Buildium solving and how is that benefiting you?** The ability to manage properties through the software ### 20. Strong Support and Innovation, Needs Better Customization **Rating:** 4.0/5.0 stars **Reviewed by:** HOA N. | Comptroller/HR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Buildium?** I really appreciate Buildium’s customer support and technical team. They are consistently working on coming up with better versions of different modules, which greatly enhances my understanding of how the system works and identifies ways of improving it. This level of innovation and support in building functionalities makes the software very valuable to my community management tasks. **What do you dislike about Buildium?** I dislike the limited report customization in Buildium, as it restricts my ability to add or delete elements as needed. The initial setup of Buildium wasn't very easy for my team. **What problems is Buildium solving and how is that benefiting you?** I use Buildium for automating community management, benefiting from excellent customer support and an innovative tech team that helps me understand and improve the system. ### 21. Landlords (personal or corporate) cannot function without this program! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie M. | Landlord (private) and realtor, property manager of 20 properties. In the past I ran a PM business and used Buildium for up to 20 different owners., Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Buildium?** GST for Canadian clients is the best as we are able to print separate GST reports for tax purposes. I also like the communication hub, because being able to track all communication with tenants and vendors is essential to having complete records, should they be needed later for tenant legal disputes. **What do you dislike about Buildium?** I wish swapping out partial tenants mid lease was easier. We tend to get some errors and have to manually correct these types of files. I also wish there was an option to have multiple units in a single building display as individual lines, rather than clumping it into one property, with having to select multiple units. On the payout page it shows the single property payout, but would be great if it could expand below to show the breakdown for the individual units. **What problems is Buildium solving and how is that benefiting you?** Streamlining tenant auto pay, managing communication records and having all files uploaded per property. **Official Response from Charlie Walsh:** > Thanks for your review, Natalie! We're happy to know how valuable Buildium is to running your business, keeping in touch with tenants and vendors, and tenant payments. We'd like to hear more about swapping out tenants mid-lease and your other feedback. If you haven't already, go to the Help & Support menu in your account and select "Suggest a feature." ### 22. The Best All-in-One Solution for Property Managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie J. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Buildium?** Most Helpful Features: Online Rent Collection Tenant & Owner Portals Maintenance Tracking Built-in, trust-accounting compliant financial tools Easily generate reports for income, expenses, and owner distributions Lease Management & Document Storage Built-in email and text message features for easy tenant and owner updates Keeps a communication history for recordkeeping Manage properties on the go Tenants and owners can also use mobile portals Saves Time: Automates many time-consuming tasks like rent collection, lease renewals, and maintenance coordination Professional Presentation: Owner statements, reports, and portals improve your professionalism Improves Cash Flow: Faster and more consistent rent payments Reduces Errors: Built-in accounting reduces manual entry mistakes Scalable: Works well whether you're managing 10 units or 1,000+ Customer Support: Responsive help center and onboarding assistance **What do you dislike about Buildium?** Can be a learning curve for new users. Have to take a lot of online courses that they offer for free. Buildium is feature-rich and ideal for medium to large portfolios, but can be costly, complex to learn, and less ideal for very small landlords or those needing highly customized reports. **What problems is Buildium solving and how is that benefiting you?** Saves Time: Automates repetitive tasks like rent collection, reporting, and maintenance tracking Increases Efficiency: Everything is managed from a single platform Reduces Errors: Built-in accounting tools and automation reduce human mistakes Enhances Communication: Better responsiveness and recordkeeping **Official Response from Charlie Walsh:** > Thank you for your detailed and insightful review! It’s fantastic to hear how our wide range of features are helping you save time and manage your properties more professionally and efficiently. We understand that the learning curve can be challenging, especially for smaller landlords, but it's great to see you found help through Buildium Academy! Thanks again for sharing your experience and helping others understand the value Buildium can bring! ### 23. Using buildium for almost a year now for house rents management in Bengaluru **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham K. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Buildium?** I started using Buildium almost a year ago. Since my parents are old and i will be busy with my job collecting rent and keeping track was always a hassle. A friend of mine suggested to use Buildium and to my surprise it helped me with my issues. Now I can keep track of who has to pay me the rent, who is due to pay and also I am able to maintain all the documents in one place which is also a big help and I can be clumsy at times. These features have helped my and I think I will recommend the same to my friends and colleagues as well. **What do you dislike about Buildium?** Its a great software to use. But adding initial data like the rental agreement details, setting up late fees and adding new entry of the tenant took time initially. Could have been better if I could have asked the tenants to do this work instead maybe by sharing a link to them and I can disable it once all details have been submitted. **What problems is Buildium solving and how is that benefiting you?** 1) Rental Payment tracking, Late Fees due Tracking I used to face all these problems as asking for rents and keep track of the late fee was hectic but Buildium simplified it. 2) Rental Agreements and other documents, keeping them in on place i.e. the software has helped me a lot, earlier I found it very difficult to maintain everything. Also giving out copies of rental agreement and updating them is easier now **Official Response from Charlie Walsh:** > Thank you for sharing such a thoughtful review! We're glad to hear that Buildium has made managing rental payments and documents easier for you, especially with your busy schedule. It's great that the platform has helped reduce the hassle and keep everything organized in one place. We also appreciate your feedback on the initial setup process. You can collect a lot of this information through the online rental application feature that can then be pulled into the lease upon move-in. Check out our support articles about the rental application in our knowledgebase for more details. ### 24. Buildium is good, even for business employee housing **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan B. | HR coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Buildium?** it is very convenient to use the email and text system are very nice and being to track tenants is very easy and it does a good job of making sure people don't fall through the cracks. the UI is easy to use and it gives me a very robust look at the employees in housing. although the software was not initially build for commercial employee housing it does work well for the process **What do you dislike about Buildium?** I dislike the disconnect between the tenant profile and the building tenant profile . I would love if the tenant profile held the information so I did not have to correct the issues manually with every employee switching units. the financial info and documents don't follow the tenant as much as the property **What problems is Buildium solving and how is that benefiting you?** Buildium is solving the orginization of employee housing **Official Response from Charlie Walsh:** > Thanks for taking the time to write such a thorough review, Bryan! We're glad to see how useful Buildium has been for you, particularly for employee housing. For connections between tenant and building profiles, let our team know what kind of updates you'd like to see by going to the "Suggest a feature" page in your Help & Support menu. ### 25. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Buildium?** Easy use of accounting, tenant management, tenant communications are made so easy, keeping track of owner financials and our companies financials separately is also great, along with being able to 1099 vendors. **What do you dislike about Buildium?** the only dislike i have is the tracking of security deposits and it being added to an owners monthly financials and there not being able to have a separate ledger just to track them. **What problems is Buildium solving and how is that benefiting you?** Its solving an ability to collect electronic rental payments from tenants, lease renewal tracking, tenant communications, everything property management related. **Official Response from Charlie Walsh:** > Thank you for your review! We're glad to hear that Buildium is making accounting, tenant management, and communications easier for you, and that features like separate financial tracking and 1099 vendor management are adding real value to your workflow. We appreciate your feedback on security deposit tracking. If a security deposit is recorded as a liability, it will be part of the overall cash balance for the owner's properties, but excluded from the available cash balance to pay to rental owners. You can also exclude security deposits and other liabilities from Rental Owner Statements by going to Settings > Application Settings > Rental Owner Statements. Hope that helps, and thanks again for sharing your experience! ### 26. Horrible and confusing interface with little (and confusing) support **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Buildium?** If you are looking for something relatively inexpensive but moderately feature rich, sure. Buildium can work if you have hours to spend figuring it out. **What do you dislike about Buildium?** I have used Buildium every day for 6 months now and it is incredibly difficult to navigate and all data points are completely disconnected in the interface. It's nearly impossible to get efficient support answers - my 2 current urgent issues have been outstanding for 10 days. I learned AppFolio in less than a week (and build software myself) but still have to look up Help articles for nearly every single task. There is not a single other piece of software I have used that is so frustrating. Buildium is also missing many key but simple features - like the ability for a property to exist without a unit, the ability to map 2 line items of a bill paid to 1 bank account transaction, true support for "additional occupants," separate expiration dates for vendor insurances, the ability to record an e-transaction or bill pay once and have it reflected automatically across all accounts, etc. **What problems is Buildium solving and how is that benefiting you?** I use Buildium as the backbone of my property management business. **Official Response from Charlie Walsh:** > Thanks for your review. We certainly appreciate hearing all kinds of feedback. To clarify a couple of points, you can have a property exist with 0 units, although the property does need to be created with a unit at first, that single unit can be deleted which leaves the property as a "shell" of sorts. Customers have used this as a method of tracking other entities that they need to record bank transactions for. If you could provide more details about the remaining things you mentioned (mapping 2 bill line items to 1 bank transaction, additional occupants, etc) through the "Suggest a feature" page in your Help & Support menu, we'd appreciate it. You may find that we do support some of these things and you'll see instructions or links to how to do so. ### 27. Great Program. User Friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle V. | Office Administrator/Accounting Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Buildium?** Love the ease of the program. Easy to find things. Layout makes sense. Customer Service has been great. Great Dashboard. Processes of posting rent payments and owner payouts are great. **What do you dislike about Buildium?** US based company/program. Would like it to be more Canadian friendly. And don't like how it batches payments and expenses into the same bank posting. **What problems is Buildium solving and how is that benefiting you?** Compared to our previous software, the ease of the owner payout is great. The only downfall I see in the owner payout is the amount of funds is not always matching the actual "cash" available - I have made a suggestion to have this changed. **Official Response from Charlie Walsh:** > Thanks for your review, Michelle! We love to see the convenience the software brings to customers like you. If you haven't already submitted a suggestion for more Canada-friendly features, please do so. The more we hear, the better. ### 28. Plugging with Buildium **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle . | Leasing Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Buildium?** I like it is compatible with our Utility Platform. **What do you dislike about Buildium?** There have been some upgrades which doesn't allow us to move from picture to picture in our move out reports. Once we click on the picture it takes you out of the report and I have to log back in to the task to access again **What problems is Buildium solving and how is that benefiting you?** Coordinating with vendors for tasks, sending out reports to owners, communicating with tenants **Official Response from Charlie Walsh:** > Thank you for your review! We're glad to hear Buildium’s compatibility with your Utility Platform is working well and that it's helping with vendor coordination, reporting, and tenant communication. We’re sorry to hear about the issue with viewing photos in move-out reports on the inspections app. That app is developed and maintained by our partner HappyCo. We recommend reaching out to them to provide this feedback if you haven’t already. Thanks again for sharing your experience! ### 29. Buildium makes property management efficient and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Ellen M. | Agent Relations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Buildium?** Buildium is easy to navagate and access for owner, tenants and employees. The Support is helpful and respectful. I use Buildium every single day for 8 hours a day and I am very thankful for how easy it is to use. Buildium makes owners happy by having the rental owner statement avalible and easy to access, tenants love being able to pay and get renters insurance on their portal. It is easy to enter leases and list properties for rent. We have been using Buildium for many years and can not imagine trying to manage our properties without them!!! **What do you dislike about Buildium?** The main issue is Buildium is always updating. Most of the time it is wonderful but sometimes there is updates without notice and then we have to redue our process because of the update. **What problems is Buildium solving and how is that benefiting you?** The tenant portal and the tenant's ability to pay EFT on the portal is key! Listing and sindacation is also super helpful! **Official Response from Charlie Walsh:** > Thanks for your thoughtful review, Ellen! We have a monthly newsletter as well as in-app messaging wen new releases come out. Both contain links to support articles that help understand how to use the features. Hope that helps! ### 30. Building Review: A worthy property management software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Buildium?** What I appreciate most about Buildium is how seamlessly it brings together all aspects of property management into one platform. The automation of rent collection and lease renewals saves a significant amount of time, and the tenant portal makes communication smooth and professional. I also like the accounting features—they’re detailed yet user-friendly, allowing me to track income, expenses, and generate reports without switching tools. Another standout is how Buildium keeps compliance and document storage organized. Everything from lease agreements to maintenance requests is easily accessible, which is a huge plus for staying on top of multiple properties. **What do you dislike about Buildium?** The interface can feel a bit outdated and overwhelming at times, especially for new users. Some features, like custom reporting or mobile functionality, could be more intuitive. Also, the pricing might be high for smaller property owners. **What problems is Buildium solving and how is that benefiting you?** Buildium helped me streamline rent collection, reduce manual tracking, and improve tenant communication. Before, managing payments and maintenance requests was time-consuming and scattered. Now, everything is organized in one place, with automated reminders, easy accounting, and a portal for tenants to submit issues directly. It saves me time, reduces errors, and makes managing properties much more efficient. **Official Response from Charlie Walsh:** > Thank you for your detailed review! We're thrilled to hear how Buildium has helped you streamline property management—from automating rent collection and lease renewals to simplifying accounting and document storage. It's great to know the tenant portal and compliance features are making a real difference in your day-to-day operations. We also appreciate your insights on improving mobile usability and custom reporting. Please be sure to share that with our team through the "Suggest a feature" page in your Help & Support menu! Thanks again for sharing your experience—it’s feedback like yours that helps us grow and improve! ### 31. The perfect screening website to throughly process applications for future tennants. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Buildium?** They have a very detailed screening report. I love how easy it is to make notes in the applicant's summary page. Now that the system has updated, it's way easier to link applications together and keep the Cosigner linked with their applicants. The customer support team is always on top of making sure the system is working correctly. I have been using their website for 3 years now, and I love their system and would recommend it to anyone. **What do you dislike about Buildium?** My only complaint is that the screening charge price has gone up to $20 instead of staying at the original $10. **What problems is Buildium solving and how is that benefiting you?** Buildium is making my screening job 100 times easier than it has ever been. **Official Response from Charlie Walsh:** > Thanks for your review! It's great to see that our screening offering has been so helpful to you. While we understand that price changes aren't the best news, please be assured that we didn't make that decision without careful consideration. Plus it will allow us to invest even more development into the feature to help keep us ahead of the screening game. ### 32. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Buildium?** The Buidium system has proven to be an efficient and modern solution for rental property management. Its platform offers an intuitive interface and comprehensive features that streamline financial control, contract management, and communication with both tenants and property owners. Throughout its observed use, there has been a noticeable improvement in administrative processes. Automated tasks such as invoice generation, detailed financial reporting, and due date reminders contribute significantly to better organization and reduced delinquency rates. Another strong point is the responsive and helpful customer support, as well as the platform’s regular updates, which show a commitment to keeping up with the evolving needs of the real estate market. Buidium stands out as an excellent tool for real estate agencies, property managers, and industry professionals seeking a reliable, user-friendly, and tech-forward solution for managing rental properties. **What do you dislike about Buildium?** Despite the wide range of features offered by Buidium, one area that could be improved is the ability to integrate credit card payment links. Adding this functionality would allow for more efficient reconciliation of credit card transactions, in the same way that transactions from a bank account are currently matched and tracked. This enhancement would increase convenience for users and streamline financial management processes. **What problems is Buildium solving and how is that benefiting you?** One of Buidium’s strongest features is its automation of rent collection. The system automatically generates invoices, tracks payments, and performs integrated bank reconciliation, which significantly reduces manual errors and saves time for the administrative team. This automated process brings greater security, speed, and control to the financial management of rental properties, making it easier for both property managers and owners to monitor and manage payments. **Official Response from Charlie Walsh:** > What a review! Thanks for taking the time to write out such a thoughtful one. And timely, because we JUST introduced Accounting for Corporate Credit Cards this month. Check out our support article for more details ### 33. Buildium is very useful and has helped my process as a Leasing Assistant tremendously! **Rating:** 5.0/5.0 stars **Reviewed by:** Jase T. | Leasing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Buildium?** I like the flexibility Buildium has with all the different services it syndicates with like Tenant Turner, Monday (CRM), eLeasing! Buildium is also very user friendly, I am on the road for most of my work day and appreciate the ease and speed, I can obtain property, tenant, or applicant information! **What do you dislike about Buildium?** I dislike that if utilizing the 'Showings Coordinator via Tenant Turner' you need to turn off Buildium syndication to prevent double listings published. **What problems is Buildium solving and how is that benefiting you?** Buildium helps to keep things consolidated. For example, with the addition of multiple communication options via text or email, it helps to minimize miscommunications. **Official Response from Charlie Walsh:** > Thanks for your review, Jase! It's exciting to hear you're finding Buildium useful on the go. ### 34. Client Care Coordinator **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley C. | Client Care Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Buildium?** The work orders & tasks connecting together and the unit turnover **What do you dislike about Buildium?** Not being able to see messages when clicking the message icon **What problems is Buildium solving and how is that benefiting you?** updating their systems and technics **Official Response from Charlie Walsh:** > Thanks, Ashley! We appreciate that you're enjoying the work orders and tasks function. If you aren't seeing messages when clicking on the icon, that may be a permissions issue. You might need to have an admin user for your account take a look at the kind of access your user role has. Hope that helps! ### 35. Buildium Accounting and Other Modules User **Rating:** 5.0/5.0 stars **Reviewed by:** Bea C. | Accountant and Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Buildium?** Ease of use and responsive customer support **What do you dislike about Buildium?** Sometimes it's hard to understand some procedures **What problems is Buildium solving and how is that benefiting you?** Rental payments, accounting, ease of bank reconciliation **Official Response from Charlie Walsh:** > Thanks, Bea! We appreciate you taking the time to write us a review. If you haven't already, check out Buildium Academy for guidance on certain features, and if that doesn't help, give our Customer Care team a shout. ### 36. The easiest software for property managers **Rating:** 5.0/5.0 stars **Reviewed by:** Gia H. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Buildium?** User friendly, easy to use, connects great with other software **What do you dislike about Buildium?** app is not ideal, It could be improved a little **What problems is Buildium solving and how is that benefiting you?** HOAs have been benefited from this a lot, it is easier to track requests from owners and ledger status **Official Response from Charlie Walsh:** > Thanks for your review, Gia! Sounds like you're enjoying the benefits of some of our integrations, which we hope is making Buildium your all-in-one! Please let us know what improvements our app could use by going to the "Suggest a feature" page in your Help & Support menu. ### 37. Buildium is good for cash based accounting of Real Estate business **Rating:** 5.0/5.0 stars **Reviewed by:** Deeksha P. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Buildium?** How easy it is to navigate across properties and see their individual financial statements **What do you dislike about Buildium?** Accrual accounting is not upto the mark. **What problems is Buildium solving and how is that benefiting you?** Traditional accounting systems do not serve to real estate businesses and it is very difficult to see property level financial KPIs. Plus we do not get non fianncial data in other accounting softwares like lesee's name, security deposit, unit number etc. So Buildium is a good mix of non finance and finance software. **Official Response from Charlie Walsh:** > Thanks, Deeksha! While the default accounting method in Buildium is Cash basis, you can change the setting to Accrual by going to your Application Setting page and selecting "Accrual." You're also able to set up trust accounting warnings, fiscal year end date and more from this page. Hope that helps! ### 38. Buildium the best software tailored for propertymanagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet E. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Buildium?** The best part of this product I love is ability to integrate with other softwares for ease deliverables. **What do you dislike about Buildium?** The exessive cost of the product need to be reconsidered. **What problems is Buildium solving and how is that benefiting you?** Ease communication with tenants. **Official Response from Charlie Walsh:** > Thanks for your review, Juliet! Whether it's integrations like ePay, eSignature and screening, or from the Marketplace, we hope they help make Buildium your one-stop show for your whole operation! As for cost, be sure to take a look at where you might be able to optimize your subscription, whether it's reducing your unit ceiling if you aren't using all of the units in your subscription, or getting a discount for switching from monthly pricing to annual pricing. There are ways to save! Reach out to customer care for help with this. ### 39. A full company back end system that is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Mary K. | On site Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Buildium?** I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It really is a one stop shop! **What do you dislike about Buildium?** When they go through updates sometimes they are extreme and you have to relearn how to use the system, **What problems is Buildium solving and how is that benefiting you?** Keeping track of everything and notifiying me of upcoming items and work to be done. **Official Response from Charlie Walsh:** > Thanks for your review, Mary! We strive to be that one-stop shop for you, and it looks like we're succeeding! Keep an eye out for our monthly newsletter that highlights the new releases each month and links to helpful resources to help adopt any new functionality. ### 40. Using Buildium is one of the best decisions that we ever made in our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Philip S. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Buildium?** Integrated, complete, inexpensive, mobile, taylored to property management, helpdesk, powerful. **What do you dislike about Buildium?** Missing a sandbox. Onboarding. Nothing else. **What problems is Buildium solving and how is that benefiting you?** Redundancy of data, productivity, professionalism. **Official Response from Charlie Walsh:** > You can't go wrong with a review title like that! Thanks, Philip! If you're still looking for some additional training, I recommend checking out Buildium Academy, if you haven't already. ### 41. Real Estate Firm Co Owner **Rating:** 4.0/5.0 stars **Reviewed by:** Valerie P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Buildium?** I love most aspects of the accounting portion. I love the ePay option and have a high amount of tenants who use it, bills section, easy to reconcile and keep books in order. I like the screening available for prospective tenants. The ability to grow our portfolio and keep everything organized means everything! I like the task and work orders section but look forward to improvements there. **What do you dislike about Buildium?** There are some aspects that need to be improved and I try to add feature suggestions or sign up for one-on-one feedback sessions with Buildium. The task and work orders section gets a little daunting. I look forward to the day when they roll out upgrades like projects so you can track multiple tasks under one project. Often times with turnover, you can have 4-5 tasks associated with that one property. Some of the communication through tasks need improvement. We've sent our suggestions in. For the most part, Buildium is worth it even with the drawbacks we encounter. **What problems is Buildium solving and how is that benefiting you?** We are a small PM firm. We went from just 10 properties to over 100 and having this software really helps keep things organized, easy to find, good record keeping, etc. I live in Buildium everyday and don't know what I would do without it. ### 42. Lost all our data, gave false information, unhelpful **Rating:** 0.0/5.0 stars **Reviewed by:** Alyssa B. | Real Estate Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Buildium?** Theres not very many postives I can report about using Buildium after they caused us major losses. **What do you dislike about Buildium?** They told us we would have read only access for 60 days after ending our account which was not true so we lost all our data. They also turned off tenant turner before our subscription ended and never turned it back on so we had no way of listing for the last month of use on our account which we paid for and were not reimbursed. Anytime I needed support they were unable to help or did not respond. **What problems is Buildium solving and how is that benefiting you?** Any helpfulness Buildium provided was lost when all our data was lost and now need to start over. **Official Response from Charlie Walsh:** > Thank you for your review, Alyssa. To clarify our data retention policy, while data may be retained up to 60 days after deactivation we do not guarantee it. Per our Terms of Use, data may be deleted upon expiration or termination of services so we recommend exporting your data prior to your account's deactivation. ### 43. It is intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Buildium?** The reports its generates and how the managements and tenant interface interact. **What do you dislike about Buildium?** sometimes their customer support is unavailable. **What problems is Buildium solving and how is that benefiting you?** Having everything in one place - like showing when renter's insurance will expire etc. **Official Response from Charlie Walsh:** > Thanks for your review! Great to see you're enjoying the reports and having everything in one place. To clarify our customer care team's availability, the phones are on from 9am to 8pm ET, Mon - Friday. We observe most US Federal holidays, so phones will be unavailable on occasions like Memorial Day and Independence Day. However, we always have ticket support available 24/7/365. Hope that helps! ### 44. Essential to the upkeep & progress of our business, Buildium is the backbone of our operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria T. | Business owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Buildium?** Almost everything run from a central s/w **What do you dislike about Buildium?** We would like to see a bookings calendar **What problems is Buildium solving and how is that benefiting you?** Almost our whole operations can be run from a central software **Official Response from Charlie Walsh:** > Thanks for your review, Victoria! We pride ourselves on being your all-in-one PM software. For a booking calendar, check out Buildium Marketplace. You might just find a solution there that works for your business and integrates with your Buildium account! ### 45. Buildium is the future of PSM **Rating:** 4.5/5.0 stars **Reviewed by:** Derrick B. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Buildium?** Its very user friendly, unlike its competitors. **What do you dislike about Buildium?** Customer support and number of features. **What problems is Buildium solving and how is that benefiting you?** Easy to navigate through the software to accomplish tasks. **Official Response from Charlie Walsh:** > Thanks for your review, Derrick! We're glad to be part of your business' success. ### 46. Buildium Software Review for small landlords **Rating:** 4.0/5.0 stars **Reviewed by:** Neato H. | property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Buildium?** ease of use and organization, epay and tenant portal are very helpful for creating a big presence **What do you dislike about Buildium?** The phone application has limited features. More features from the website is desired. **What problems is Buildium solving and how is that benefiting you?** collecting rental payments and providing tenant statements **Official Response from Charlie Walsh:** > Thanks for taking the time to write, Neato! We're glad to see you're seeing great benefits with ePay and Resident Center. Let us know what features you'd like to see on the mobile app by going to the "Suggest a Feature" page in your Help & Support menu. ### 47. Loving it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Buildium?** "It is very user-friendly and allows you to find things easily in an intuitive way. It has many features that help us optimize processes, reducing the need for other systems, such as tenant screening or managing workflows directly within Buildium." **What do you dislike about Buildium?** cannot navigate from units back to properties or owners from the same screen. **What problems is Buildium solving and how is that benefiting you?** it's making it easy to hgave all teh info concentrated in one place, easy to find and keep record on everything . **Official Response from Charlie Walsh:** > We love you're loving it! Let us know how we can improve navigating from property to unit and back again by going to the "Suggest a Feature" item in your Help & Support menu. ### 48. Buildium is the most efficient app we have used for property management! **Rating:** 5.0/5.0 stars **Reviewed by:** Bri S. | Leasing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Buildium?** As a leasing Manager it makes my job so much easier when transferring an applicant to a tenant status. **What do you dislike about Buildium?** Vacancy list needs to be updated manually, to make it more efficient after moving people in. **What problems is Buildium solving and how is that benefiting you?** It is solving communications issues we had prior to using the software. We can communicate with all residents by sending mass emails regarding rent, and new notices and policies. **Official Response from Charlie Walsh:** > Thanks, Bri! Making lives easier for our customers is one of our top goals and it's great to see Buildium has been doing that for you. For updating vacancies, let us know how we can make that more efficient by going to the "Suggest a feature" option in your Help & Support menu. ### 49. Love this Site **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Buildium?** It is so easy to use. Everything is literally self explainable and it helps t o manage everything. **What do you dislike about Buildium?** I love everything about it. There really is nothing to dislike about it. **What problems is Buildium solving and how is that benefiting you?** loads of paperwork and unpaid rent/bills **Official Response from Charlie Walsh:** > Thanks for your review! It's great that Buildium's been able to solve for your paperwork and payment issues. ### 50. I changed from Appfolio to Buildium and it was the best decision!! **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie M. | Property Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Buildium?** First and foremost, Buildium has LIVE people that answer your questions and the service number is clearly listed on the website. This system is so easy to use and the "extras" are explained very well. **What do you dislike about Buildium?** I have not found any real downsides, other than there are some features that I would like to change or adjust. On the whole, this is a great system. **What problems is Buildium solving and how is that benefiting you?** It is the ease of use for me. Appfolio was terrible. You could't find the information that you needed easily and there was NO live person to call to get the help and support that you need. ## Buildium Discussions - [What is Buildium used for?](https://www.g2.com/discussions/what-is-buildium-used-for) - 1 comment - [Does buildium integrate with QuickBooks?](https://www.g2.com/discussions/does-buildium-integrate-with-quickbooks) - 1 comment - [View Buildium pricing details and edition comparison](https://www.g2.com/products/buildium/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+13%3A22%3A22+-0500&secure%5Bsession_id%5D=40e64a66-2cea-476d-b7ff-b4c04252e3aa&secure%5Btoken%5D=aa95d864e405d2b5f7a702f7d18415b5d94f0327e187871ce1c2f480a4f03666&format=llm_user) ## Buildium Integrations - [Happy Property](https://www.g2.com/products/happy-property/reviews) - [Rhino Support](https://www.g2.com/products/rhino-support/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Buildium Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Member Notifications - Digital Bulletin Board - Website Builder **Platform Interoperability** - Pre-Built Connectors **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements **Member Management** - Member Profiles - Member Database **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Performance** - Reporting **Platform Branding** - Operability - Brand Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top Buildium Alternatives - [DoorLoop](https://www.g2.com/products/doorloop/reviews) - 4.8/5.0 (247 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (661 reviews)