Compare SpotOn and Square Point of Sale 
At a Glance
Market Segments
Small-Business (58.1% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Starting at $0.00
Free
SpotOn
Star Rating
(125)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Entry-Level Pricing
Starting at $0.00
Browse all 3 pricing plansSquare Point of Sale
Star Rating
(810)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square Point of Sale excels in credit card payments with a score of 9.5, while SpotOn trails behind at 8.9. Reviewers mention that Square's seamless integration with various payment methods enhances transaction speed and customer satisfaction.
- Reviewers mention that Square's inventory management feature is robust, scoring 8.8, compared to SpotOn's 7.2. Users on G2 appreciate Square's ability to track stock levels in real-time, which helps prevent stockouts and overstock situations.
- Users say that Square Point of Sale shines in reporting and analytics, achieving a score of 9.6, while SpotOn scores 8.4. Reviewers highlight Square's comprehensive reporting tools that provide insights into sales trends and customer behavior, making it easier to make data-driven decisions.
- G2 users report that Square's ease of use is a significant advantage, with a score of 9.5, while SpotOn scores 8.7. Users mention that Square's intuitive interface allows for quick onboarding and minimal training for staff.
- Reviewers mention that while SpotOn offers strong customer support with a score of 9.0, Square's support is rated lower at 8.7. Users appreciate SpotOn's responsive customer service, which they say is crucial for resolving issues promptly.
- Users report that Square's hardware integration is superior, scoring 9.0 compared to SpotOn's 6.9. Reviewers mention that Square's compatibility with a wide range of hardware options, including card readers and printers, simplifies the setup process for businesses.
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Pricing
Entry-Level Pricing
SpotOn
Quick start
Starting at $0.00
A simple and seamless offer that's perfect for the small counter-service restaurant or cafe
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital
Square Point of Sale
Monthly Fee
Free
Square Point of Sale software is free to use—there are no setup fees or monthly fees. Only pay when you take a payment.
- Pay 2.6% + 10¢ per swipe, dip, or tap or 3.5% + 15¢ per manually entered transaction.
- We can create custom pricing packages for some businesses that process more than $250K in card sales and have an average ticket size over $15.
Free Trial
SpotOn
No trial information availableSquare Point of Sale
Free Trial is available
Ratings
Meets Requirements
8.7
110
9.4
669
Ease of Use
8.8
111
9.5
683
Ease of Setup
8.7
100
9.4
239
Ease of Admin
8.7
60
9.3
230
Quality of Support
9.1
108
8.7
549
Has the product been a good partner in doing business?
9.0
60
9.1
221
Product Direction (% positive)
8.5
108
8.9
665
Features by Category
POS
8.8
14
9.5
251
5.9
9
8.2
128
7.2
10
8.9
169
8.5
13
9.1
196
8.8
14
9.4
232
Marketing
6.2
11
8.6
131
6.7
9
8.4
143
Administration
7.0
9
8.7
170
9.0
10
8.6
129
8.8
12
9.1
202
8.0
10
8.8
140
Administration
8.6
84
9.0
56
7.4
73
8.6
47
6.9
72
8.5
32
Feature Not Available
8.8
44
8.4
80
9.6
59
7.3
74
8.9
42
Meal Service
8.4
79
9.6
53
8.6
76
Feature Not Available
8.7
81
8.9
44
9.0
83
9.4
37
8.2
78
9.3
38
Platform Basics
Not enough data
8.9
12
Not enough data
8.5
11
Back Office
Not enough data
7.7
10
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
7.6
12
Front of Office
Not enough data
9.9
12
Not enough data
8.0
11
Not enough data
9.3
10
Not enough data
6.5
9
Platform Data
Not enough data
9.2
12
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment
Not enough data
8.9
22
Not enough data
7.6
17
Not enough data
7.6
16
Not enough data
6.4
15
Not enough data
6.8
14
Not enough data
8.1
18
Not enough data
8.2
19
Not enough data
8.0
17
Checkout
Not enough data
7.2
17
Not enough data
8.7
18
Not enough data
8.1
18
Not enough data
7.3
18
Not enough data
8.5
18
Inventory Management
Not enough data
7.6
20
Not enough data
8.4
18
Not enough data
7.5
19
Not enough data
7.0
17
Not enough data
7.6
18
Reporting and analytics
Not enough data
7.0
16
Not enough data
8.5
17
Not enough data
8.1
17
Not enough data
7.5
17
Customer Management
Not enough data
8.1
18
Not enough data
7.4
15
Not enough data
7.5
18
Team Management
Not enough data
7.5
16
Not enough data
7.1
17
Not enough data
7.1
17
Not enough data
7.4
17
Not enough data
7.6
17
Help and support
Not enough data
6.1
18
Not enough data
6.0
18
Not enough data
7.7
18
Not enough data
6.6
17
Not enough data
6.9
18
Integration
Not enough data
7.1
17
Not enough data
7.4
18
Not enough data
7.4
17
Consumer Intelligence
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Media Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
In-House Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SpotOn and Square Point of Sale are categorized as Restaurant POS and Retail POS
Unique Categories
SpotOn is categorized as Online Reputation Management
Square Point of Sale is categorized as Retail Management Software and Restaurant Management
Reviews
Reviewers' Company Size
SpotOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square Point of Sale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
53.2%
Food & Beverages
24.2%
Retail
4.8%
Hospitality
4.8%
Higher Education
1.6%
Other
11.3%
Retail
12.1%
Food & Beverages
10.8%
Arts and Crafts
5.0%
Restaurants
4.8%
Health, Wellness and Fitness
3.9%
Other
63.3%
Most Helpful Reviews
SpotOn
Most Helpful Favorable Review
Verified User in Food & Beverages
I like how simple the website is to use and how easy the application is for our employees.
Most Helpful Critical Review
Verified User in Food & Beverages
There is always some sort of malfunction, whether it be the price of an item changing in the middle of an event or the entire system shutting down after an event.
Square Point of Sale
Most Helpful Favorable Review
Michael S.
Verified User in Insurance
Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...
Most Helpful Critical Review
Nina B.
Verified User in Retail
If you list anything they don't like they can close your account without warning
Verified User in Food & Beverages
I like how simple the website is to use and how easy the application is for our employees.
Michael S.
Verified User in Insurance
Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...
Verified User in Food & Beverages
There is always some sort of malfunction, whether it be the price of an item changing in the middle of an event or the entire system shutting down after an event.
Nina B.
Verified User in Retail
If you list anything they don't like they can close your account without warning
Alternatives
Discussions
N/A
1 comment
Official Response from Appetize
It seems like there is no text provided for translation. Could you please provide the text you would like translated?Read more
SpotOn has no more discussions with answers
Which Square Reader is right for my business?
1 comment
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
Why doesn't Square accept Food stamps?
1 comment
DM
Probably because food stamps does not cover prepared foodsRead more
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