# Toast Reviews **Vendor:** Toast **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.2/5.0 **Total Reviews:** 369 ## About Toast Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. ## Toast Pros & Cons **What users like:** - Users find Toast very **easy to use** , allowing efficient navigation and quick updates to reports and menus. (93 reviews) - Users appreciate the **intuitive design** of Toast, making it easy to learn and navigate swiftly. (33 reviews) - Users appreciate the **user-friendly interface** of Toast, making it easy for staff to learn and manage. (29 reviews) - Users appreciate the **user-friendly features** of Toast, including easy order tracking and efficient business metrics reporting. (26 reviews) - Users appreciate the **user-friendly interface** and fast customer support, enhancing their restaurant management experience with ease. (26 reviews) - Easy Setup (24 reviews) - Efficiency (24 reviews) - Users appreciate the **comprehensive features** of Toast, benefiting from its all-in-one system tailored for restaurants. (22 reviews) - Users love Toast for its **user-friendly interface** , making it easy to navigate and manage daily tasks efficiently. (22 reviews) - Navigation Ease (21 reviews) **What users dislike:** - Users report **poor customer support** , leading to unresolved issues and frustrations with Toast's service and fee increases. (29 reviews) - Users criticize the **high transaction fees** of Toast, leading to dissatisfaction with customer service and unexpected costs. (19 reviews) - Users experience **poor support access** , facing long wait times and unhelpful agents that hinder resolution efforts. (15 reviews) - Users often face **payment issues** , including syncing payroll reports and high processing fees, impacting their overall experience. (13 reviews) - Users lament the **missing features** in Toast, particularly the lack of robust data reporting options. (11 reviews) - High Fees (10 reviews) - Users find the **back end confusing and connection issues disruptive** , complicating restaurant operations and efficiency. (10 reviews) - Users face **integration issues** with Toast, leading to inefficiencies and complications in payroll processing and inventory management. (10 reviews) - Excessive Fees (9 reviews) - Limited Features (9 reviews) ## Toast Reviews ### 1. Toasttab user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about Toast?** Open ordering, display screen keeps track of everything you sell. **What do you dislike about Toast?** There isn't anything that I can complain about. **What problems is Toast solving and how is that benefiting you?** You don't have too type in everything, just scan and go. **Official Response from Carrisa Anderson:** > Thank you for your feedback! We’re glad to hear you’re enjoying the user-friendly features of Toast, especially the open ordering and display screen. If you ever need further assistance or have any questions, we’re here to help! ### 2. Review of Toast **Rating:** 2.5/5.0 stars **Reviewed by:** Ricardo M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Toast?** Features of the system are very cool with AI and also more images/marketing **What do you dislike about Toast?** Credit card fees and lack of accounting knowledge by the team. Easy for them to scam you. **What problems is Toast solving and how is that benefiting you?** The system increases efficiency and makes things run smooth ### 3. Pretty Cool Tool That Provides the Info Needed for Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Toast?** pretty cool and provides info needed for orders **What do you dislike about Toast?** i think its pretty helpful, no complaints **What problems is Toast solving and how is that benefiting you?** less communication with buisnesses ### 4. Toast Review **Rating:** 5.0/5.0 stars **Reviewed by:** Giselle N. | Customer Care Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Toast?** The most helpful aspect of Toast is its all-in-one service for restaurants to manage their own business. It provides many frameworks that help business-owners manage their time better. **What do you dislike about Toast?** Some restaurant employees are not fully trained on the loyalty programs which give their customers bad experiences. **What problems is Toast solving and how is that benefiting you?** Toast solves the online ordering issue I have. I have a variety of restaurants to choose from, which I enjoy doing. ### 5. Toast is a great option for growing businesses! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Toast?** Intuitive design, good reporting tool, offers a variety of modules for growing businesses. **What do you dislike about Toast?** Recently Toast made some changes to their benefit module that make it less user friendly and offers less internal support. **What problems is Toast solving and how is that benefiting you?** We utilize the payroll and the POS tool with Toast and the reporting offered by both allows us to manage labor costs well. The reporting is also very helpful with compliance related needs. ### 6. Easy Setup and Use, But Pricey for Small Businesses **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Toast?** Smooth and easy top set up and use. The rewards program and personalized page and app features. **What do you dislike about Toast?** The cost! it drains small businesses trying to make it. **What problems is Toast solving and how is that benefiting you?** we can cancelled ### 7. Easy and Intuitive POS system! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Toast?** I like the modern and sleep UI of Toast, and the fact that it's super easy to use the tablets, handheld devices, and also has a lot of integrations. I love how consistent their branding is, and I love how easy it is to find everything and sync all the menus whenever I was editing it. Implementing and onboarding the restaurants with Toast POS was fairly simple and hiccups were expected but they were easily smoothed out. Our servers constantly relied on the handhelds to get everything done because it definitely makes their lives easier. **What do you dislike about Toast?** Customer support was terrible when I last used it in 2023. They typically outsource their customer support staff who work remotely and kind of had no idea what I talked about when I called them. Their restaurant success managers are also kind of useless as we had one and she wasn't very helpful. The network team was awesome though because they were super smart and knew what I was talking about right away whenever we had issues with connections. **What problems is Toast solving and how is that benefiting you?** It's solving the automation of tasks, easy syncing and connectivity across all our restaurant items, tracks our sales, digitizes payments, and makes everything super easy and convenient for back of house and front of house. **Official Response from Nicole Zuccaro:** > Thanks for leaving a review, we’re happy to hear that you’re enjoying your Toast experience! Join our referral program, tell other restaurants your story and get a $1000 bonus. You can learn more about our program here: https://bit.ly/3vQl0zv ### 8. I love using this site. **Rating:** 5.0/5.0 stars **Reviewed by:** jessie m. | Imaging support services manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Toast?** They offer great rewards that are well worth my time. **What do you dislike about Toast?** I can't say that I dislike anything so fat. **What problems is Toast solving and how is that benefiting you?** It is helping me gather information that I need in every day use. ### 9. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Kiffany R. | Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Toast?** Glad this program was developed so can inform and help people do there buisness in comfort **What do you dislike about Toast?** Really don’t have any dislikes I’m just now getting use to checking it out **What problems is Toast solving and how is that benefiting you?** Everything is organized it doesn’t take long to find the person I’m looking for ### 10. Easy as putting butter on toast **Rating:** 3.5/5.0 stars **Reviewed by:** Christian k. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Toast?** If you are looking for an integrated platform with all the bells and whistles , toast is for you! You get low fees, dedicated pos, and more tools then you know what to dk with **What do you dislike about Toast?** The ui while friendly sometimes interferes and makes it hard to manage all the pos machines **What problems is Toast solving and how is that benefiting you?** Toast is able to offer me many different solutions and take the hustle of handling money ### 11. Unbelievable **Rating:** 5.0/5.0 stars **Reviewed by:** Angela W. | Heritages , Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2025 **What do you like best about Toast?** I think that Toast is great and very helpful. **What do you dislike about Toast?** There is nothing that I don’t like about toast. **What problems is Toast solving and how is that benefiting you?** Payroll ### 12. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole R. | Lead cafe fresco, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Toast?** The different programs it offers. The knowledgeable staff members. Quality of the product and services **What do you dislike about Toast?** I haven't found anything that I did not like about it **What problems is Toast solving and how is that benefiting you?** It solves ordering and customer services problems ### 13. My great experience with Toast **Rating:** 4.5/5.0 stars **Reviewed by:** Makeena C. | Freelance Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Toast?** Toast was very helpful of making sure I was able to do what I needed to do successfully. It was fast and easy to use and I didn’t have to worry about anything. **What do you dislike about Toast?** I could say though, that they could do a better job at with the timing of everything. **What problems is Toast solving and how is that benefiting you?** It’s solving the workload I would have otherwise. ### 14. Great Restaurant Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Danae D. | Baker, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Toast?** I loved how easy it was to navigate through the site and choose what I wanted!! It completely changed how my guest shop in my store online **What do you dislike about Toast?** It didn’t let me add contactless pay and confusing at first. **What problems is Toast solving and how is that benefiting you?** It helping me keep track of all my deliveries and payments ### 15. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** J. C. | Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Toast?** It is easy to use and very simple to understand **What do you dislike about Toast?** I think it could of been more user friendly **What problems is Toast solving and how is that benefiting you?** It is making sure that I can find the right platform to help my skills with management ### 16. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen S. | Web Design Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Toast?** I find the whole operation just good for business it's helped me better understand everything. **What do you dislike about Toast?** There was some difficulty logging in but I figured it out fast. **What problems is Toast solving and how is that benefiting you?** How to use payroll ### 17. G2 outlook on product **Rating:** 5.0/5.0 stars **Reviewed by:** Hope p. | Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Toast?** You can recieve awards and incentives for being a member **What do you dislike about Toast?** High cost including monthly subscriptions hard ware fees and such **What problems is Toast solving and how is that benefiting you?** To ensure a good product better offers and savings ### 18. Makes running a restaurant easier **Rating:** 5.0/5.0 stars **Reviewed by:** Craig W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Toast?** We use Toast for all of our restaurant needs. This includes POS, Payroll, Marketing and Invoices/Inventory. The way the system integrates everything is so nice and we have so much information at our fingertips. Crucial for running in a low margin industry. We also love their hardware. It seems Toast have really thought hard about how the POS and KDS systems work. We just installed a new KDS screen this week and it was actiually a joy to mount and get up and running. We had it ready to go in less than 30 minutes. It was just so easy. Also, the online video libarary and support site is very good. **What do you dislike about Toast?** Overseas customer service for ToastTab can be frustrating. It seems that Payroll and XTRAChef customer service is still mostly skilled US based people and good to work with. **What problems is Toast solving and how is that benefiting you?** Onboarding people is a breeze with Toast Payroll. this saves time and money. The POS system is great to work with and gives me a huge amount of data. This allows us to keep track of our P&L and margins. The system works seamlessly offline. We can always accept payments. XTRAChef makes inventory management and recipe costing easy. It is a pain to set up initially, but once all the info is there you get so much good information. **Official Response from Carrisa Anderson:** > Hi Craig, Thank you for your detailed review! We’re glad to hear that Toast is making restaurant management easier for you and that you love the seamless integration and hardware. We appreciate your feedback on customer service and will keep working to improve. If you need any support, we’re here to help! ### 19. Sales team after launching way to agressive. **Rating:** 0.0/5.0 stars **Reviewed by:** Joe B. | Owner-Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Toast?** The technology is pretty solid and built for restaurants. **What do you dislike about Toast?** Big problem with after launch sales calls - install went mostly good except for the menu development - that person totally dropped the ball and only threw it together last minute before our menu consulting meeting. I could have done it myself so afterwards i went and tweaked it myself - but she was no help. About a week after our "go live" date Henry Slate started calling me about trying to grow my business. Looking at LInked In it looks like he's in the growth sales team. By reading some reddit sites it looks like they try to sell you subscriptions (in addition to what you are quoted when you sign on) with various services that you really don't need. They offer trial basis, and cancelling/refunds are a nightmare according to these reddit posts I saw. My issue is how shady they are in reaching the business to get you to subscribe after launching. I took a short vacation after launching as i was tied up with getting ready for the toast launch date for about a month. I told the sales guy Henry i'm on vacation leave me an email. I reached out to my onboarding rep and asked that they don't call my cell any more. 2 days later while i was still on vacation they called me again on my cell, i didn't answer the call fast enough so they data-mined my employee list and called a part time employee on her personal cell (since it was in her employee profile on toast) and she had to tell them it wasn't her decision to make (that employee was at her day job elsewhere). My onboarding rep is pretending he doesn't know what goes on for sales after launch (which is a lie) and it's all one big game to increase revenue on the backs of small restaurants. **What problems is Toast solving and how is that benefiting you?** Basic restaurant management. **Official Response from Carrisa Anderson:** > Hi Joe, We’re sorry to hear about your experience and really appreciate your feedback. We’re here to support you and will follow up to ensure your concerns are addressed. ### 20. Toast in Review **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy O. | COO ACQUISITION CONTRACT SALES, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Toast?** Having a feature for a successful foodservice operation on one platform. The ease, withthe POS. I had interest because of a government entity's interest in integrating the application to their system. However because TOAST is not FEDRAMP certified. The application was not picke up,. **What do you dislike about Toast?** Its easy to work with there is no dislikes. **What problems is Toast solving and how is that benefiting you?** Making Foodservice system easy. **Official Response from Nicole Zuccaro:** > Thank you for sharing your positive experience with Toast! We appreciate your feedback and are glad to hear that you find the platform easy to use. We're sorry to hear about the issue with FEDRAMP certification. We understand the importance of this certification and will take your feedback into consideration for future improvements. ### 21. Great POS system and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Dawnielle L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Toast?** Ease of adding new items and making chages as needed quickly. **What do you dislike about Toast?** Sometimes getting help from support can be a little frusterating. But they always seem to get it fixed in the end. **What problems is Toast solving and how is that benefiting you?** It allows my customers to shop online, order delivery through Door Dash and so much more. It also allows me to input and update items quickly. The email canpaigns are great and really help to drive business. I have even had a customer thank me for sending out emails to remind them of us when they havent been in a while. **Official Response from Carrisa Anderson:** > Thanks for the review Dawnielle ! ### 22. Powerful Restaurant Friendly POS **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel C. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Toast?** Easy to Update and Learn, feature rich, and has great tools to help restaurants thrive. **What do you dislike about Toast?** It's very robust, so it takes some time and dedication to really maximize the POS, but the same is true for most good Systems. Managing modifiers can be tedious at times. **What problems is Toast solving and how is that benefiting you?** Streamlined alot of front of house needs and back of house processes making it easier to create great guest experiences - guest management, order management, ticket times, order taking. Sales tracking. **Official Response from Carrisa Anderson:** > Hi Daniel, Thank you for your thoughtful review! We’re thrilled to hear that you find Toast powerful. We appreciate your insights on the learning curve and managing modifiers; your feedback helps us improve. If you ever need assistance, we’re here to support you! ### 23. Innovative POS system for the modern day **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Toast?** Toast tab provides a user interface that is familiar and efficient, not to mention in line with the technology of today. **What do you dislike about Toast?** The only downside that I can see is, there is a lack of some specific reporting around server, initiatives, or individual server performance as a pertains to menu. What I mean by that is like server contest, or server incentives, where we would like to look at specific performance over a period of time that is longer than a week. **What problems is Toast solving and how is that benefiting you?** Toast tab provides a modern and forward way of providing a POS system that function seamlessly into every day restaurant operations, this results increased efficiency and productivity. The system is extremely stable and also results in less frustration and downtime when dealing with a point of sale. **Official Response from Carrisa Anderson:** > Hi Michael, thanks for the 5-star rating and feedback. We'll be sure to pass this along to our team. ### 24. Best upgrade to our old POS System **Rating:** 4.5/5.0 stars **Reviewed by:** Jayne F. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Toast?** The complete manual for all the various aspects of Toast POS. Information is at your fingertips as needed for every detail of the system. Customer support is always friendly and efficient to get you the answers you need. Like any softeware there are so many things available to our business. If we devoted one person to review and set up our system there is no doubt it use would double and triple. The integration was simple and supported. As each area is used there is a discovery every day of new reports, areas to change to assist in accounting, and ways to communicate to the managers and owners of the business. Looking forward to more and more implementation of all mentioned features. **What do you dislike about Toast?** The search engine is time consuming to use unless you have spent time familiarizing yourself with the many areas of toastab.com. When searching for a specific way to change an area in the POS it provides links to where you find the information but the outlines and links are not direct to your key word search. A sample would be, the search engine Google highlights the "words" in your search to make for a fast view for the direction needed. This would be a more effective way to use the in depth manual available. A personal dislike is the sentence structure of the directions provided. The collumn titles you are looking for are mentioned in the sentence AFTER the subject such as "navigate to Printers and Cash Drawers by going to Payments on the left-hand navigational bar" instead of "navigate to PAYMENTS on the left hand navigational bar and SELECT Printers and Cash Drawers" I find this navigation backwards to follow. "You have arrived at your destination two blocks after the stop sign. After the stop sign continue two blocks and you will arrive at your destination. StopSign>Two Blocks> Destination **What problems is Toast solving and how is that benefiting you?** Toasttab offers a more effective and efficient way to contain all management information and reporting in one place. It connects several programs as a CRM would do making management reporting as well as employee access simple to maintain. **Official Response from Carrisa Anderson:** > Hi Jayne, thanks for your feedback! ### 25. Toast Review **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Toast?** Toast has been a great partner in growing our business. The fact that they have great customer service is a huge plus. **What do you dislike about Toast?** Customer service team members are not as knowledgeable as they could be and at times have provided information that contradicts others. **What problems is Toast solving and how is that benefiting you?** Maintaining tabs when internet is out is a huge help. **Official Response from Carrisa Anderson:** > Hi Matthew, thanks for the review! We've love for you to join us over at the new Toast community. ### 26. Horrible Customer Service takes ages to get anything done and then its rarely correct. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Toast?** Can't say i like anything. its is a frustrating system overall. **What do you dislike about Toast?** Toast Tab should make things easier, but everything is 5 times harder than it should be, and it takes multiple outreaches to get the most simple things done, and they are rarely correct even then. My address is incorrect, and I've reached out multiple times about it, and it's still incorrect in various parts of their system. **What problems is Toast solving and how is that benefiting you?** Theortetically it is helping to solve payroll and payment collection at that time of sale. **Official Response from Carrisa Anderson:** > Hi there, thanks for taking the time to share your feedback. We're sorry to hear that you've had this experience. We'll be reaching out to get this resolved. ### 27. Very easy and simple to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Erin O. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Toast?** The search bar feature to look up an item is extremely useful in a fast paced restaurant setting. **What do you dislike about Toast?** I wish I could clearly see what my personal sales were at the bottom of the screen along with the tips I've received **What problems is Toast solving and how is that benefiting you?** Toast creates a fast an efficient way for me to do my job and not have focus on the computer the entire shift and show my customers the attention they deserve. **Official Response from Carrisa Anderson:** > Hi Erin, thanks for the review! Join our online community at community.toasttab.com! ### 28. A Fabulous User-friendly POS system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2023 **What do you like best about Toast?** I've had a great experience using toasttab for our restaurant/market concept. The whole system both on desktop and POS is straight forward and completely user-friendly for both our restaurant and retail needs. Using it required virtually no training, and for any questions that arose the desktop version is full of an encyclopedia of help guides and tutorials. The reporting features are wonderful. All of the data that we need to track sales, labor, pmix, and drawer counts is right at our fingertips. The systems seamlessly integrated with our other software to allow us to track everything. When I have had to call customer support they are extremely helpful and the screen sharing feature comes in super handy when trying to explain the issues we are seeing on our end. My Chef's and myself use almost every feature every day. **What do you dislike about Toast?** Having an inventory feature available that does not cost extra and integrates with our other software would be very helpful. **What problems is Toast solving and how is that benefiting you?** It is helping us dial in on our labor costs, helps identify cash handling issues, and categorizes sales in a way that helps us maximize our profits by identifying where we are losing money and what areas we should focus on to increase revenue. The door dash integration also helps with efficiency and reduces use error by sending orders straight to the kitchen. **Official Response from Carrisa Anderson:** > Hi there, thank you for taking the time so share your experience. We're happy to know that you're having a great experience using Toast at your restaurant. We also appreciate you sharing your feedback. If you haven't already, join our online community at community.toasttab.com to connect with other restaurant leaders. We hope to see you there! ### 29. Easy to use system that would be better if there were some small changes. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Toast?** Consistancy, it always works. Articals are helpful. **What do you dislike about Toast?** Reports, they are very basic and are not helpful when trying to utilized data to improve the business. For example, it is kind of ridiculous that you can not highlight individule job codes when looking at the labor reports. This would be helpful when caluclating FOH and BOH labor. Instead we have to manually find that number. Also the way the menus are organized doesnt make sense, some tabs disapper when you have go to a different page and you have to return to the hom screen to go to a different tab. Customer support is only good if you get a good person, lots of techs dont seem to know what they are doing. **What problems is Toast solving and how is that benefiting you?** Tip managment and intagration with payroll is great, however there is no flexablilty with the tip pools system. For example there might be a large event that will be shared between the server pool and the bartender pool, there is no way in the system to do this. **Official Response from Carrisa Anderson:** > Hi there, thank you for taking the time to share your feedback. We'll be passing this along to our teams. ### 30. Multi-Functional with Lots of Reports Available **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Toast?** I like all the different reports that are available. I also like how Toast Payroll empowers employees by being able to make their own changes to their profile, or even the ability to access it after termination (along with W2s). **What do you dislike about Toast?** I don't like that I have to call Toast Payroll in order to set up an off-cycle payroll, it's just inefficient. Also, there have been times where Toast POS has not integrated properly when running payroll, so we still have to check against the POS instead of safely assuming all the hours came over as they should have been (just last month, none of the OT exported over from the POS and that made Payroll more tedious). **What problems is Toast solving and how is that benefiting you?** We have employees who work under different work schedules (4 days/10 hours vs 5 days/8 hours), so being able to set up the parameters so that the time entries that import over to Toast Payroll follow those parameters is a huge win. It also helps us that employees can access/change their information on their own. All the different types of reports available are also helpful for all the different purposes that arise for our company's needs. **Official Response from Carrisa Anderson:** > Hi Kayla, Thanks for taking the time to share your review. We appreciate your feedback and will be sure to pass along to our product teams. ### 31. Toast: The King of POS for a reason **Rating:** 5.0/5.0 stars **Reviewed by:** Jake K. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Toast?** It's accessability. For years POS systems were poorly optimized, Toast fixed that, anyone can learn it easily. **What do you dislike about Toast?** The back end it a little obtuse, it could be much simpler **What problems is Toast solving and how is that benefiting you?** It does a great job of make an easy to use Point of Sale system for the staff and does a great job keeping track of numbers **Official Response from Carrisa Anderson:** > Hi Jake, thanks for sharing your review! If you haven't already, join our online community at Community.toasttab.com. Hope to see you there! ### 32. Good luck getting any customer service or support. Toast bailed on caring about that years ago. **Rating:** 0.0/5.0 stars **Reviewed by:** Taylor W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Toast?** The POS is fine and does what it is supposed to do most of the time. When issues arise be prepared to wait weeks for any sort of resolution and it is most common to just be ignored for weeks on end by the customer care team. **What do you dislike about Toast?** Customer service is atrocious. We are still waiting for deposits from Toast for sales we did over six weeks ago. No one responds. **What problems is Toast solving and how is that benefiting you?** Toast causes problems, solving them is a nightmare of epic proportions with their customer care team. **Official Response from Carrisa Anderson:** > Hi Taylor, thank you for reaching out. We'll be reaching out to get more information on how we can provide support here. ### 33. Modular capability that extends from Reservations to Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Toast?** The best part about toasttab.com is easy implementation of its modules. There are so many features that can be added on to the platform that can comlpetely change the way we interact with POS software. A prime example of this would be XtraChef Pro, Toast's inventory management module. It can save countless hours of the inventory and ordering process workflow, and provide a living, breathing inventory that updates in real-time based on the items "rung in" by FoH staff! Top it off with the ability to take a picture of an invoice and allow Toast AI to not only add it to the existing inventory, but to go through it line-by-line and create a pricing history for all items. For those whom order the same ingredient from multiple purveyors, XtraChef Pro is a dream come true. **What do you dislike about Toast?** There really are no drawbacks from toasttab.com if integrated properly. **What problems is Toast solving and how is that benefiting you?** Toasttab.com allows us to collect more pertinent data in one place and easily export it to Excel and other spreadsheet software that we use in our day-to-day operations. **Official Response from Carrisa Anderson:** > Hi there, thanks for taking the time to share your feedback! We're thrilled to know you're enjoying your experience using Toast. If you haven't already, join our online community at community.toasttab.com to connect with other restaurant leaders. Hope to see you there! ### 34. I Recommend Toast to ALL My Restaurant & Food Truck Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Ken 'Spanky' M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Toast?** Cars made the horse and buggy obsolete. Toast makes building complicated menus and multistep website ordering a thing of the past. There isn't one client I've referred to Toast that isn't blown away by its ease of setup, use, support, and features. Its inventory management and COGS analysis shows them where they need to adjust pricing to stay profitable too. This is simply a must-have tool for ANY food service business. **What do you dislike about Toast?** Nothing. Toast is an amazing platform and service. **What problems is Toast solving and how is that benefiting you?** Menu and ordering, inventory tracking, COGS. **Official Response from Carrisa Anderson:** > Hi Ken, for sharing your experience with Toast. If you haven't done so already, I encourage you to join our online community at community.toasttab.com. It's a great way to connect with other restaurant leaders like yourself! ### 35. The work flow and integration that toast brings to the table is a game changer. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Toast?** The integration from the host at the front door to the vendors at the back door. **What do you dislike about Toast?** I'm pretty tech savvy and some of the front end onboarding is a little tricky. Wish there was more support. **What problems is Toast solving and how is that benefiting you?** I'd say the two biggest ways is that it frees up my staff to focus on our customers and it gives me the information I need to make the best possible desisions. **Official Response from Carrisa Anderson:** > Hi Robert, thank you for taking the time to share your experience using Toast. We encourage you to join our new online community at community.toasttab.com to connect with other restaurant leaders! ### 36. solid experience **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2024 **What do you like best about Toast?** Toast/toasttab.com are a solid and industry standard user experience **What do you dislike about Toast?** I truly wish toast reporting was more capable. reports are basic and insights (especially analysis), unfortunately, must be gained on your own. **What problems is Toast solving and how is that benefiting you?** toast is a great front of house restaurant management system that we're also able to use for payroll and for email marketing. **Official Response from Carrisa Anderson:** > Hi Heather, thanks for taking the time to leave us a review! We appreciate your feedback and partnership with us. If you haven't already, please join our online community at community.toasttab.com to connect with other restaurateurs. Hope to see you there! ### 37. User Friendly with all the bells and whistles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Toast?** I love the ease of use, customer support, and number of features. It makes business much easier. **What do you dislike about Toast?** The only downside i've found is having to log into multiple platforms for integration, but this does not interfer with business. **What problems is Toast solving and how is that benefiting you?** Timesheets to payroll, as well as integration with Xtrachef. I love it's an all in one shop **Official Response from Carrisa Anderson:** > Hi there — Thank you so much for taking the time to share your positive experience with Toast. Your feedback means a lot to us, and we look forward to continuing our partnership. If you have any questions or need assistance, please don't hesitate to reach out. Thanks for your support! ### 38. Best Restaurant system **Rating:** 4.5/5.0 stars **Reviewed by:** kalpesh p. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Toast?** Reporting system is very very good. they have live reporting system. **What do you dislike about Toast?** Billing customer services they do not reach out until 7-8 days they should have it connect right away. **What problems is Toast solving and how is that benefiting you?** Reporting system is very good. **Official Response from Carrisa Anderson:** > Hi Kalpesh , thanks for taking the time to share your feedback and leaving a review. We'll be sure to pass this along to our teams! ### 39. A great modern POS system **Rating:** 4.5/5.0 stars **Reviewed by:** Leo C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Toast?** Toast is an very easy to use and modern platform. The staff pick it up very quickly. It generally makes operations pretty smooth. It integrates with other systems very well so greet data access. **What do you dislike about Toast?** A recent update to the user experience is not as streamlined as I think Toast hopes it to be. After several months using it there are still some challenges and difficulty navigating that weren't there before. **What problems is Toast solving and how is that benefiting you?** General operations with inputting orders. **Official Response from Carrisa Anderson:** > Hi Leo, thanks for leaving us a review! Thrilled to know that you're enjoying your experience using Toast. We appreciate your feedback and invite you to join us at community.toasttab.com to stay connected with our team and other restaurant leaders. Hope to see you there! ### 40. The Easiest POS System **Rating:** 5.0/5.0 stars **Reviewed by:** Maria E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Toast?** Toast is super User friendly and easy to navigate. The search option helps expedite focus areas throughout the day. **What do you dislike about Toast?** Nothing to dislike, I thourly enjoy using. **What problems is Toast solving and how is that benefiting you?** Tracking sales by product mix. Reports are easily available. Forecasting needs **Official Response from Carrisa Anderson:** > Hi Maria, thanks for taking the time to leave us a review! ### 41. Went from stone age to modern age **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Toast?** Toast has been the best for both buissness acumen as well as transparency. We are able to update and see everythign in real time. A huge game changer in a multi unit buissenss **What do you dislike about Toast?** Payroll has been a struggle. Also when we have staff from a differnt unit come over to help it is thinking we are all one company. Been a challenge **What problems is Toast solving and how is that benefiting you?** it has taken us as a company that is a multi unit arena and allowed us to use one format. This is hugely benificail for the size company that we are. Allowing us to use one payroll system for multiple restaurants, one support system, one reporting system.... it has streamlined us. **Official Response from Carrisa Anderson:** > Hi there, thank you for taking the time to share your experience using Toast. If you haven't already, please join our online community at community.toasttab.com to connect with other restaurant leaders! ### 42. Great UI, Functionality, and Hardware **Rating:** 4.5/5.0 stars **Reviewed by:** Anton T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2023 **What do you like best about Toast?** ***Functionality*** - Cloud-hosted service means no need for an on-site server, and all changes can be made remotely. - Changes can be saved, then published. You can change things during business hours and not worry about every small change being updated to the POS as you change settings or build menus. - Reports are deep and customizable. Everything can be exported to CSV files if you want to use data in outside sheets. ***UI*** - Website UI is clean, modern, and intuitive. Options are presented in ways that make sense and are easy to find. Search function on the website makes it easy to find settings that might otherwise be hidden behind a couple menus. - POS and handheld UI is clean and straightforward as well. Training is fairly simple as everything is presented clearly. - Customer facing UI is clear and minimalist. ***Hardware*** - Professional, modern, and durable hardware. No more bulky terminals collecting dust in corners. - Terminals are slim but sturdy. - Handhelds provide lots of functionality including credit card payments via swipe, chip, or tap to pay. - Handhelds can take a beating. These things have been dropped countless time but yet to have a cracked screen in 1 year+ with 8 handhelds in use. - Ticket and receipt printers work great, are very durable and cheaper than their legacy Epson counterparts. **What do you dislike about Toast?** ***Cloud Service Outages*** - Cloud services are excellent for their purpose, but when these go down during service, it can cause lots of confusion as customers try to use QR codes that are not communicating with our terminals and printers. - Offline mode works great during internet outages, but all QR codes must be pulled to prevent customers from placing orders we won't receive. **What problems is Toast solving and how is that benefiting you?** Toast provides great hardware and SaaS for restaurant management. Everything is intuitive yet functionality is deep and comprehensible. Building menus, managing staff, analyzing sales and labor trends. These things are all made simple with Toast's tools. **Official Response from Carrisa Anderson:** > Hi Anton, thanks for your review! We appreciate you taking the time to share your feedback using Toast. We'll be sure to pass your feedback along to our teams. If you haven't already, please join our online community at https://community.toasttab.com/. Hope to see you there! ### 43. The best thing that ever happened to my restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Edith M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Toast?** I love that I can correct errors check sales see what's selling the most and perform payroll duties easily and with confidence **What do you dislike about Toast?** There is nothing I dislike. I just haven't been able to embrace the new pos screen because I don't know how to make special requests or add dollars to extra items **What problems is Toast solving and how is that benefiting you?** Toasttab.com takes care of credit card compliance I don't have to spend several hours every six months to stay in compliance. **Official Response from Carrisa Anderson:** > Hi Edith, thanks for leaving us a review! If you haven't already, we invite you to join our online community at community.toasttab.com to connect with other restaurateurs. Hope to see you there! ### 44. Solid Indian Restaurant Manager UI Based Service **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak g. | Senior Executives , Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Toast?** - Cloul Hosted service and Maintainance - Customised and Changes can be done as required (Moderate) - Reports and and Menu Price can be Update - Templets can be get well desined **What do you dislike about Toast?** - Unscinentific Calculation of Prices - Worst Support have ever seen - Less Options to work with - Not an Outrange for the cafe or any Indian Restaurants - Less Service compare to other Key Players in the Market **What problems is Toast solving and how is that benefiting you?** - POS: Billing and Tax calculation - Menu: Improved custumisation for Menu Option - Pricing: Helps to have a Pricing - Offers: can be display offers and Cutoff - Digital Ordering: Intigration with Online Ordering apps - Digital Service: Can be Manage Food/Order Ingridients requirement if They need High in Spicy or Less likewise -Toast Takeout: Customers who Prefer to Pick order can be mark Here - Dine-In: Allows to Block for who Prefer Dine-in **Official Response from Carrisa Anderson:** > Hi Deepak, thanks for taking the time to share your experience using Toast. We're grateful for your feedback and will use it to improve our business ### 45. ToastTab predatory practices **Rating:** 0.0/5.0 stars **Reviewed by:** Leonard H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Toast?** Initially on paper, ToastTab is that solution for restaurant operators that the doctor ordered, however, buyer should be aware this companies ethics are suspect at best. **What do you dislike about Toast?** In addition to providing point-of-sale cloud services for restaurant operators, the company features several add-ons, i.e. online, ordering, access to the Toast API for third-party vendors, loyalty program, online email marketing. Recently Toast implemented a $.99 service charge, where Toast is charging the restaurants customers this fee. Please note that restaurants already pay a monthly subscription service fee for the ability to have online ordering. For many different reasons this type of $.99 fee that Toast is putting on the back of our customers is unacceptable. Now post pandemic, fast food/quick serve Restaurants are already catching backlash for having tip suggestions during the checkout process now a $.99 charge is the straw that's breaking the camels back. Although during check out toast does mention that they are the collector of the $.99, however, our customers don't see the distinction and know nothing about "Toast". **What problems is Toast solving and how is that benefiting you?** Currently, Toast is causing more problems than solutions. The outsourced support in our opinion lacks the fundamental basics of restaurant operations. These folks always liked it "create a ticket", and "escalate" to the right department. Jesus Christ people, Toast needs to learn how to solve customer problems on the first call. **Official Response from Carrisa Anderson:** > Hi there, thank you for your feedback. We'll be following up to learn more on how we can support here. ### 46. Toast is the best POS system I’ve used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Toast?** It is easy to use, program, and trouble shoot. I can add, and change settings and update menus from my phone. It is easy to train new staff on Toast, and it is convenient to monitor realtime sales from anywhere. **What do you dislike about Toast?** The intergration with other software can be difficult to set up and a little buggy sometimes. **What problems is Toast solving and how is that benefiting you?** It makes monitoring sales simple. Sales data is organized in a way that it makes it easy to analyze. **Official Response from Carrisa Anderson:** > Hi there, thanks for sharing your experience using Toast! We're happy to know that we're meeting your needs as a POS system. ### 47. Toast is a very good POS that is stable and can compete with other leading POS systems **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Toast?** The UI is very user friendly, Training for the system is not that high, easy to learn. Customer support is very prompt and fast in responding. A lot of features that we need in our restaurant and it integrates with other system like Sling and Beengo. **What do you dislike about Toast?** Some minor downtime but it's not very frequent. **What problems is Toast solving and how is that benefiting you?** Ease of use, ease of training to staff, integration with other systems. **Official Response from Carrisa Anderson:** > Hi Jerry, thanks for taking the time to leave us a review! ### 48. Too many changes too often **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Toast?** Good general management information. Use of discounts and by staff member. **What do you dislike about Toast?** Softimes glitchy in use on time entries especially. **What problems is Toast solving and how is that benefiting you?** Keeps information available to easily answer common management questions **Official Response from Carrisa Anderson:** > Hi there, thank you for sharing this feedback with our team. ### 49. Fast, user friendly, great reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Toast?** All the reports you could possibly need are at your fingertips. The online live chat feature is a big positive, I use it all the time. **What do you dislike about Toast?** The only feature I do not like about toast is that if you are bartending and out in the restaurant, when you ring in a drink, it still prints in bar. **What problems is Toast solving and how is that benefiting you?** All my reports are in one spot, no more jumping back and forth between software and systems **Official Response from Carrisa Anderson:** > Hi Jeff, Carrisa here with Toast. Thanks for taking the time to leave us a review! Glad to know that you're finding our reporting tools helpful! We're always here to help and available at community.toasttab.com to connect with other industry leaders. ### 50. Warning: Toast POS Support is the WORST in the restaurant industry **Rating:** 0.0/5.0 stars **Reviewed by:** Mikael V. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Toast?** Handheld devices are nice and the interface use for servers is good. **What do you dislike about Toast?** If you are currently a user of Aloha and are thinking of switching to Toast: Warning!!!! We can NEVER get through to a qualified, knowledgeable customer support person at Toast. It is relatively easy to get someone on the phone who has a script in front of them who can handle only the most basic of things. Each time, they ask us the same questions, then tell us they can't help us and they will submit a ticket for us for higher level support, and that someone will email us to help. We've asked that someone call us 30 times, and they will not. For weeks now, we have been trying to resolve an issue in Toast which is requiring employees to get manager approval for all clockouts, and Toast has failed to provide any meaningful help - even though we reach out to them several times EVER day on this issue! Aloha provides MUCH, MUCH better support. We are now reaching out to Aloha to find out about switching back - that is how bad it is. In summary, do NOT switch to Toast if you expect quality, available customer / tech support. **What problems is Toast solving and how is that benefiting you?** They have been unresponsive and unable to solve any technical problems, especially integration issues with Compeat, HotSchedules, etc. **Official Response from Carrisa Anderson:** > Hi there, Carrisa here with Toast. I'm sorry that you'd have this experience. I'll be following with you to learn more on how we can help resolve these issues. ## Toast Discussions - [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) - 2 comments, 1 upvote - [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) - 1 comment, 1 upvote - [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) - 1 comment, 1 upvote - [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) - 1 comment, 1 upvote - [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) - 1 comment, 1 upvote - [View Toast pricing details and edition comparison](https://www.g2.com/products/toast/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-02+04%3A03%3A59+-0500&secure%5Bsession_id%5D=fcc8047d-2e64-43cb-9158-321912cb65f0&secure%5Btoken%5D=2b577cc6493c5e996ab517bbe0abb423b3977427b49ff5df59b84d1be3dfb6d0&format=llm_user) ## Toast Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Nory](https://www.g2.com/products/nory-nory/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [ProLiant](https://www.g2.com/products/proliant/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## Toast Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Platform Basics** - Reporting - Interoperability **Generative AI** - AI Text Generation - AI Text Summarization **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Generative AI** - AI Text Summarization **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Analytics** - Sales Tracking - Guest Counts - End of Day Reports ## Top Toast Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,258 reviews)