Compare Sociality.io and Sprout Social 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$99.00 Per Month
Starting at $199.00 1 user/per month (billed annually)
Sociality.io
Star Rating
(21)4.8 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for effective planning and scheduling of posts, while Sociality.io offers a slightly lower score of 9.0 in the same area, indicating a more robust experience with Sprout.
- Reviewers mention that Sociality.io shines in Follower Analysis with a score of 9.5, providing deeper insights into audience demographics and engagement, compared to Sprout Social's score of 8.0, which may not offer as comprehensive data.
- G2 users highlight the superior Social Engagement capabilities of Sociality.io, scoring 9.3, which includes features that enhance interaction with followers, while Sprout Social's score of 8.6 suggests it may lack some advanced engagement tools.
- Users on G2 report that Sprout Social's Quality of Support is commendable with a score of 8.7, indicating reliable customer service, whereas Sociality.io outperforms with a score of 9.6, suggesting a more responsive and helpful support team.
- Reviewers say that Sociality.io's Scalability is a strong point, scoring 9.5, making it suitable for growing businesses, while Sprout Social's score of 8.5 indicates it may not scale as effectively for larger teams or enterprises.
- Users report that Sprout Social's Post Performance feature, with a score of 8.8, provides valuable insights into how content is performing, but Sociality.io's higher score of 9.7 suggests it offers more detailed analytics and actionable insights for optimizing posts.
Featured Products
Sponsored
Cloud Campaign
(131)
Social Customer Service
Visit Website
Pricing
Entry-Level Pricing
Sociality.io
Pro
$99.00
Per Month
For Agencies
- 1 User
- 10 Pages - No add-on
- Free Monitoring (250 mentions per month)
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Sociality.io
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
9.1
18
8.5
3,398
Ease of Use
9.7
18
8.8
3,431
Ease of Setup
9.8
14
8.7
2,012
Ease of Admin
9.5
14
8.8
1,588
Quality of Support
9.6
18
8.7
3,048
Has the product been a good partner in doing business?
9.6
14
8.8
1,552
Product Direction (% positive)
7.8
16
8.9
3,333
Features by Category
Social Analytics
9.8(won by 1.9)
9
7.9
1701
9.5(won by 1.5)
11
8.0
1884
9.7(won by 0.9)
12
8.8
2045
Not enough data
7.4(won by default)
1368
8.6(won by 1.2)
6
7.4
1385
9.0(won by 1.3)
7
7.7
1140
9.4(won by 2.0)
6
7.4
1081
Reports & Dashboards
8.5(won by 0.4)
9
8.1
1899
8.5
11
8.7(won by 0.2)
1972
9.5(won by 1.0)
10
8.5
1815
9.3(won by default)
9
Feature Not Available
Content & Collaboration
9.0
10
9.0
1684
8.9
9
8.0
1502
9.4
8
8.3
1543
9.3
9
8.1
1467
9.6
8
8.4
1570
9.3
9
Feature Not Available
Social Management
9.7
10
8.7
2667
9.5
10
8.9
2658
8.8
7
8.2
2317
9.3
10
8.6
2620
9.0
7
Feature Not Available
8.5
9
8.1
1398
Not enough data
7.7
992
Monitoring & Listening
8.8
10
8.6
1376
7.8
6
7.1
920
8.7
9
8.3
680
8.3
7
8.1
665
8.6
6
7.9
642
9.2
8
8.1
669
Data Management & Analysis
8.6
7
7.6
686
8.9
11
8.7
1444
9.1
9
8.2
710
9.4
6
8.0
619
Generative AI
Not enough data
7.5
431
Not enough data
7.3
424
Process
Not enough data
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Sociality.io and Sprout Social are categorized as Social Media Listening Tools, Social Media Analytics, Social Media Suites, and Social Media Management
Unique Categories
Sociality.io has no unique categories
Sprout Social is categorized as Social Customer Service
Reviews
Reviewers' Company Size
Sociality.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.2%
Computer Software
16.7%
Online Media
11.1%
Retail
5.6%
Market Research
5.6%
Other
38.9%
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
Most Helpful Reviews
Sociality.io
Most Helpful Favorable Review
Armağan B.
Verified User in Market Research
We’ve been using Sociality.io for the past five years, which allowed us to take our marketing effort to the next level. We manage +100 social media pages for our 30+ clients. Also, customer support team at Sociality.io is simply great! They always helped...
Most Helpful Critical Review
Sprout Social
Most Helpful Favorable Review
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Most Helpful Critical Review
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Armağan B.
Verified User in Market Research
We’ve been using Sociality.io for the past five years, which allowed us to take our marketing effort to the next level. We manage +100 social media pages for our 30+ clients. Also, customer support team at Sociality.io is simply great! They always helped...
Stephany S.
Verified User in Gambling & Casinos
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Mateusz P.
Verified User in Sporting Goods
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
Discussions
What is "per service"?
1 comment
Official Response from Sociality.io
A brand's or competitor's one social media page and each team member calculated as 1 service. In order to find your total cost, you should sum up all your...Read more
Which plan should I choose?
1 comment
Official Response from Sociality.io
It depends on how many users will use the platform, how many followers do your pages have, how much data do your monitoring keywords consume and for how long...Read more
Can I add/drop services during my subscription?
1 comment
Official Response from Sociality.io
Of course. You can always change your mind at any time. Please take a look on our Terms of Service page in order to view our policy about this topic.
Read more
Is there a place of education for users?
6 comments
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
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