Compare Socialflow by Piano and Sprout Social

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At a Glance
Socialflow by Piano
Socialflow by Piano
Star Rating
(18)3.9 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Socialflow by Piano
Sprout Social
Sprout Social
Star Rating
(3,881)4.4 out of 5
Market Segments
Small-Business (46.0% of reviews)
Information
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for seamless scheduling and planning of social media posts. In contrast, Socialflow by Piano does not have a comparable feature that matches this level of user satisfaction.
  • Reviewers mention that Sprout Social provides superior Ease of Use with a score of 8.8, making it more accessible for small businesses. On the other hand, Socialflow by Piano has a lower score of 7.5, indicating a steeper learning curve for new users.
  • G2 users highlight the Social Publishing capabilities of Socialflow by Piano, which received a score of 9.2, indicating strong performance in this area. However, Sprout Social follows closely with a score of 8.9, showing that both platforms are effective but with Socialflow having a slight edge.
  • Users on G2 report that Sprout Social shines in Quality of Support, scoring 8.7, which is significantly higher than Socialflow by Piano's score of 7.7. This suggests that Sprout Social may provide more responsive and helpful customer service.
  • Reviewers mention that Sprout Social has a more robust Social Analytics suite, particularly in Post Performance analysis, where it scored 8.8 compared to Socialflow's 8.5. This indicates that users may find more actionable insights with Sprout Social.
  • Users say that Socialflow by Piano offers better Social Ads management, with a score of 8.1, compared to Sprout Social's lower score of 6.8. This suggests that Socialflow may be more effective for users focused on advertising campaigns.
Featured Products
Pricing
Entry-Level Pricing
Socialflow by Piano
No pricing available
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
Free Trial
Socialflow by Piano
No trial information available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.0
17
8.5
3,453
Ease of Use
7.5
17
8.8
3,489
Ease of Setup
6.9
6
8.7
2,068
Ease of Admin
8.3
6
8.8
1,601
Quality of Support
7.7
15
8.7
3,097
Has the product been a good partner in doing business?
8.0
5
8.8
1,564
Product Direction (% positive)
6.6
17
8.9
3,389
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
8.2
34
8.0
16,654
Social Analytics
Not enough data
7.9
1738
8.7
5
8.0
1921
8.5
9
8.8
2081
Not enough data
7.4
1403
Not enough data
7.4
1422
Not enough data
7.7
1177
Not enough data
7.4
1116
Reports & Dashboards
7.5
6
8.1
1935
8.3
6
8.7
2009
8.1
8
8.5
1852
Not enough data
Feature Not Available
Social Media ManagementHide 13 FeaturesShow 13 Features
8.6
64
8.4
20,909
Content & Collaboration
Not enough data
9.0
1728
Not enough data
8.0
1545
Not enough data
8.3
1586
Not enough data
8.1
1511
Not enough data
8.4
1613
Not enough data
Feature Not Available
Social Management
8.8
14
8.7
2713
9.2
14
8.9
2704
8.8
12
8.2
2362
8.3
15
8.6
2666
8.1
9
Feature Not Available
Not enough data
8.1
1443
Not enough data
7.7
1038
Social Media AdvertisingHide 28 FeaturesShow 28 Features
8.3
32
Not enough data
Platform Interoperability
Not enough data
Not enough data
Social Functionality
8.7
5
Not enough data
Campaign Management
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
Not enough data
8.1
8,501
Monitoring & Listening
Not enough data
8.6
1385
Not enough data
7.1
929
Not enough data
8.3
689
Not enough data
8.1
674
Not enough data
7.9
651
Not enough data
8.1
678
Data Management & Analysis
Not enough data
7.6
695
Not enough data
8.7
1453
Not enough data
8.2
719
Not enough data
8.0
628
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.1
6,045
Generative AI
Not enough data
7.5
446
Not enough data
7.3
439
Process
Not enough data
8.6
1012
Not enough data
8.2
810
Not enough data
7.9
577
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1066
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
701
Not enough data
8.6
994
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Socialflow by Piano
Socialflow by Piano
Sprout Social
Sprout Social
Socialflow by Piano and Sprout Social are categorized as Social Media Management and Social Media Analytics
Unique Categories
Socialflow by Piano
Socialflow by Piano is categorized as Social Media Advertising
Reviews
Reviewers' Company Size
Socialflow by Piano
Socialflow by Piano
Small-Business(50 or fewer emp.)
16.7%
Mid-Market(51-1000 emp.)
44.4%
Enterprise(> 1000 emp.)
38.9%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
46.0%
Mid-Market(51-1000 emp.)
37.2%
Enterprise(> 1000 emp.)
16.8%
Reviewers' Industry
Socialflow by Piano
Socialflow by Piano
Media Production
22.2%
Publishing
16.7%
Online Media
11.1%
Consumer Goods
11.1%
Wholesale
5.6%
Other
33.3%
Sprout Social
Sprout Social
Marketing and Advertising
21.2%
Non-Profit Organization Management
6.3%
Higher Education
4.7%
Information Technology and Services
3.8%
Financial Services
3.5%
Other
60.6%
Most Helpful Reviews
Socialflow by Piano
Socialflow by Piano
Most Helpful Favorable Review
EC
Emma C.
Verified User in Publishing

I love that you can post native video directly to Facebook using SocialFlow. I also like the ability to view analytics on a post in real-time. It's nice that the "queue" and "messages published" are side by side.

Most Helpful Critical Review
Verified User
G
Verified User in Publishing

- The interface looks old. I wish there was an option to more closely view published messages and queues. - I wish it was possible to view metadata for Twitter as you can for Facebook. - The "audience resonance" algorithm is not great and extremely...

Sprout Social
Sprout Social
Most Helpful Favorable Review
SS
Stephany S.
Verified User in Gambling & Casinos

The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...

Most Helpful Critical Review
MP
Mateusz P.
Verified User in Sporting Goods

Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...

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Socialflow by Piano
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Discussions
Socialflow by Piano
Socialflow by Piano Discussions
Monty the Mongoose crying
Socialflow by Piano has no discussions with answers
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 comments
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more