Compare Smartsheet and Wrike 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (43.2% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(19,414)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWrike
Star Rating
(4,240)4.2 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its Task Management capabilities, scoring 8.8, while Wrike also performs well with a score of 9.0. Reviewers mention that Wrike's task assignment features are particularly robust, allowing for seamless delegation and tracking of tasks.
- Reviewers mention that Smartsheet's Ease of Use is rated at 8.4, which is higher than Wrike's 8.0. Users say that Smartsheet's intuitive interface makes it easier for teams to adopt, while Wrike's learning curve can be steeper due to its extensive features.
- Users on G2 highlight that Smartsheet's Collaboration features score 8.8, slightly lower than Wrike's 8.9. Reviewers mention that Wrike's real-time collaboration tools, such as comments and file sharing, enhance team communication significantly.
- Reviewers mention that both products score equally on Task Prioritization at 8.5, but users report that Wrike's prioritization tools are more flexible, allowing for better alignment with project goals and deadlines.
- Users say that Smartsheet's Quality of Support is rated at 8.4, while Wrike slightly edges out with an 8.5. Reviewers mention that Wrike's customer support is responsive and helpful, particularly for troubleshooting complex issues.
- G2 users report that Smartsheet's Integration capabilities score 8.0, while Wrike's score of 8.4 indicates a stronger performance in this area. Reviewers mention that Wrike offers a wider range of integrations with popular tools, making it easier to connect with existing workflows.
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Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Wrike
Free
$0.00
A simple, shared task list for small teams.
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Smartsheet
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.5
16,272
8.5
3,338
Ease of Use
8.4
16,487
8.0
3,366
Ease of Setup
8.3
8,518
7.8
1,363
Ease of Admin
8.6
6,743
8.3
1,177
Quality of Support
8.4
12,651
8.5
2,640
Has the product been a good partner in doing business?
8.6
6,243
8.5
1,123
Product Direction (% positive)
8.6
15,780
8.1
3,175
Features by Category
Tasks
8.8
8534
|
Verified
8.9
1404
|
Verified
8.8
8547
|
Verified
8.8
1425
|
Verified
8.5
8287
|
Verified
8.4
1381
|
Verified
8.5
7961
|
Verified
8.5
1358
|
Verified
8.2
7769
|
Verified
8.1
1285
|
Verified
Feature Not Available
7.7
1146
|
Verified
8.3
7849
|
Verified
8.2
1278
|
Verified
8.2
7326
|
Verified
8.3
1226
|
Verified
Projects
8.7
7805
|
Verified
8.5
1247
|
Verified
8.4
7154
|
Verified
8.3
1147
|
Verified
8.3
7284
|
Verified
8.1
1120
|
Verified
8.1
7203
|
Verified
8.1
1168
|
Verified
8.3
7381
|
Verified
8.2
1202
|
Verified
7.7
6160
|
Verified
7.7
861
|
Verified
8.1
6856
|
Verified
7.7
458
8.2
7417
|
Verified
8.1
1130
|
Verified
7.9
6413
|
Verified
7.8
923
|
Verified
7.7
6017
|
Verified
7.8
890
|
Verified
7.7
5852
|
Verified
7.9
893
|
Verified
Resource Management
7.7
6348
|
Verified
7.9
934
|
Verified
7.8
6424
|
Verified
7.9
984
|
Verified
8.2
7058
|
Verified
8.3
1066
|
Verified
Project Monitoring
7.9
6050
|
Verified
7.8
876
|
Verified
7.9
6171
|
Verified
8.0
945
|
Verified
8.2
7209
|
Verified
8.4
1185
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
6.5
318
Portfolio Management
7.9
4422
Not enough data
8.6
5144
Not enough data
8.1
4624
Not enough data
7.8
4225
Not enough data
Project Management
8.2
5048
Not enough data
8.3
5127
Not enough data
7.8
4252
Not enough data
Resource Management
7.8
4388
Not enough data
7.9
4463
Not enough data
7.9
4414
Not enough data
Data & Analytics
8.1
4617
Not enough data
8.0
4792
Not enough data
8.2
4714
Not enough data
7.5
4081
Not enough data
Strategy - Project and Portfolio Management
6.8
1694
Not enough data
7.7
1725
Not enough data
8.0
1704
Not enough data
7.6
1703
Not enough data
7.8
1696
Not enough data
7.6
1695
Not enough data
7.3
1677
Not enough data
7.7
1693
Not enough data
7.5
1683
Not enough data
7.9
1687
Not enough data
Setup
8.4
4438
8.3
657
Feature Not Available
8.3
677
8.2
4299
8.1
661
8.5
4667
8.3
734
Management
Feature Not Available
8.3
647
8.2
3927
8.0
530
7.6
3666
7.8
493
Generative AI
Feature Not Available
6.4
194
Bug Reporting
Not enough data
8.5
136
Not enough data
8.3
131
Not enough data
8.4
139
Bug Monitoring
Not enough data
8.2
130
Not enough data
8.4
131
Not enough data
8.6
133
Communication
Not enough data
8.6
65
Not enough data
8.2
64
Not enough data
8.1
64
Not enough data
7.9
64
Goal Creation
Not enough data
8.3
66
Not enough data
8.2
66
Not enough data
7.3
60
Not enough data
8.4
63
Tasks
Not enough data
9.0
138
Not enough data
8.8
139
Not enough data
8.6
136
Kanban Boards
Not enough data
8.6
136
Not enough data
8.5
138
Not enough data
8.6
135
Planning
Not enough data
8.7
135
Not enough data
8.2
137
Not enough data
8.1
136
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
943
8.2
311
8.8
1132
8.4
345
8.5
1072
8.3
336
8.2
912
7.5
240
8.7
1070
8.5
316
8.7
1099
8.3
343
Content Planning
8.7
1089
8.5
347
9.0
1141
9.0
358
8.7
1023
Feature Not Available
Marketing Campaign Performance
8.1
794
7.4
228
8.6
947
8.2
283
Other Features
8.0
895
7.7
274
8.4
920
7.8
265
Task Creation
8.7
6397
8.9
1094
8.8
6481
8.8
1105
8.4
6026
8.4
1019
7.9
5226
7.9
879
Task Management
8.6
6176
8.4
1060
8.6
6087
8.6
1066
8.2
5753
8.2
987
8.2
5581
8.3
950
Generative AI
Feature Not Available
6.4
264
Feature Not Available
6.5
264
Customer Management
Not enough data
7.4
16
Not enough data
6.6
16
Not enough data
7.5
17
Not enough data
8.0
17
Project Management
Not enough data
9.0
18
Not enough data
9.0
18
Not enough data
8.3
18
Not enough data
8.5
18
Accounting
Not enough data
6.6
17
Not enough data
5.8
17
Not enough data
5.8
17
Not enough data
6.0
17
Not enough data
6.1
17
Portfolio Management
Not enough data
7.6
18
Not enough data
7.7
17
Not enough data
7.5
17
Not enough data
7.1
17
Analytics
Not enough data
7.6
17
Not enough data
8.4
17
Not enough data
7.5
17
Administration
Not enough data
7.1
17
Not enough data
8.5
17
Not enough data
8.4
17
Platform
Not enough data
8.0
17
Not enough data
7.7
16
Not enough data
8.9
16
Not enough data
8.0
18
Not enough data
6.4
16
Generative AI
Not enough data
6.9
14
Not enough data
6.6
15
Automation
8.5
3577
8.6
751
8.3
3538
8.4
756
8.2
3270
8.0
652
Administration
8.3
3437
8.4
699
8.2
3220
8.3
646
8.9
3435
9.0
721
Project management
8.7
3502
8.6
779
8.3
3233
8.4
724
8.7
3524
8.6
759
8.3
3370
8.4
723
8.5
3297
8.5
721
8.0
2976
8.1
588
8.3
3416
8.5
760
Workload
8.1
3048
8.3
639
8.4
3295
8.6
732
8.1
3104
8.3
679
8.0
2917
8.1
614
Communication & Collaboration
8.1
3075
8.3
702
8.3
3271
8.2
703
8.8
3471
8.8
753
Cost Management
7.8
2803
7.8
462
7.9
2794
7.9
493
7.6
2608
7.5
430
Integration
7.6
2653
7.7
433
7.6
2707
7.6
432
7.5
2741
7.6
425
Generative AI
Feature Not Available
6.5
166
Feature Not Available
Feature Not Available
Communication
7.3
4915
Feature Not Available
7.6
5293
8.6
911
7.6
5061
7.9
715
7.8
5083
Feature Not Available
Feature Not Available
Feature Not Available
Content & Documents
8.5
6425
8.5
947
8.4
6374
8.6
941
8.0
6122
8.0
938
7.9
5344
8.1
779
Controls
8.1
5722
8.3
868
7.6
4740
8.2
780
8.3
6058
8.5
863
Feature Not Available
8.0
827
8.0
5341
8.0
685
Project Management
8.8
6672
9.0
1013
8.7
6546
8.7
975
8.7
6412
8.6
961
8.0
5411
8.2
772
Remote Collaboration
8.5
5811
8.6
867
8.5
5992
8.6
894
8.4
5889
8.6
868
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
6.4
215
Customization
Not enough data
8.6
94
Not enough data
8.5
84
Not enough data
8.8
88
Not enough data
7.9
92
Additional Functionality
Not enough data
8.6
76
Not enough data
Feature Not Available
Not enough data
8.6
95
Not enough data
Feature Not Available
Not enough data
7.8
69
Proofing Features - Online Proofing
Not enough data
8.4
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.4
37
Not enough data
7.9
35
Not enough data
7.7
35
Not enough data
8.8
34
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.6
34
Not enough data
8.9
36
Time Tracking
Not enough data
8.3
429
Not enough data
8.8
516
Not enough data
8.1
336
Client Invoicing
Not enough data
7.2
250
Not enough data
Feature Not Available
Not enough data
7.6
260
Mobile Time Tracking
Not enough data
8.4
391
Administration
Not enough data
8.1
314
Not enough data
8.5
447
Not enough data
8.5
445
Not enough data
7.9
291
Not enough data
8.6
445
Platform
Not enough data
8.2
430
Not enough data
7.7
310
Not enough data
7.8
280
Not enough data
8.6
457
Not enough data
7.9
360
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and Wrike are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.8%
Construction
7.1%
Hospital & Health Care
5.2%
Computer Software
4.8%
Marketing and Advertising
4.7%
Other
70.4%
Marketing and Advertising
18.9%
Computer Software
7.8%
Information Technology and Services
7.5%
Higher Education
4.2%
Financial Services
3.7%
Other
57.9%
Most Helpful Reviews
Smartsheet
Most Helpful Favorable Review
Vijay M.
Verified User in Information Technology and Services
Smartsheet assisted us in accomplishing our objectives, regardless of the size of the project or portfolio we are managing. With Smartsheet's dynamic and adaptable platform, we may design and alter our own procedures and workflows.
Most Helpful Critical Review
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Wrike
Most Helpful Favorable Review
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Most Helpful Critical Review
Andrea F.
Verified User in Marketing and Advertising
NO CALENDAR VIEW!!! Despite having its infamous timeline view, which links individual tasks in a project and allows for automatic-adjustment of subsequent tasks and entire projects when a related task is modified, there is still no calendar view. Especially...
Vijay M.
Verified User in Information Technology and Services
Smartsheet assisted us in accomplishing our objectives, regardless of the size of the project or portfolio we are managing. With Smartsheet's dynamic and adaptable platform, we may design and alter our own procedures and workflows.
Bob S.
Verified User in Professional Training & Coaching
I especially like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window. It has a bit too much power for simple, repetitive tasks, but is fantastic for managing projects that take a lot of...
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Andrea F.
Verified User in Marketing and Advertising
NO CALENDAR VIEW!!! Despite having its infamous timeline view, which links individual tasks in a project and allows for automatic-adjustment of subsequent tasks and entire projects when a related task is modified, there is still no calendar view. Especially...
Alternatives
Discussions
What can smartsheet be used for?
57 comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
What is wrike used for?
14 comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
Is there User manual ?
2 comments
JC
Hello, I mention that Wrike is a tool for workflows and processes where the management by the administrator is important in order to carry out and manage the...Read more
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