Compare Smartsheet and Workfront 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Enterprise (51.4% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us
Smartsheet
Star Rating
(19,410)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkfront
Star Rating
(1,008)4.1 out of 5
Market Segments
Enterprise (51.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in ease of use with a score of 8.4, while Workfront trails behind at 7.8. Reviewers mention that Smartsheet's intuitive interface allows for quick onboarding and minimal training, making it a favorite among teams looking for a user-friendly solution.
- Reviewers mention that Workfront shines in task management with a score of 9.0 compared to Smartsheet's 8.8. Users on G2 highlight Workfront's robust task prioritization features, which help teams manage workloads effectively and ensure deadlines are met.
- Users say that Smartsheet offers better flexibility in customization with a score of 8.3, while Workfront scores 8.7. Reviewers mention that Smartsheet's customizable templates and dashboards allow teams to tailor their workflows to specific project needs, enhancing overall productivity.
- G2 users report that Workfront provides superior project budgeting capabilities, scoring 8.8 against Smartsheet's 7.8. Reviewers highlight Workfront's detailed financial tracking features, which help organizations maintain control over project costs and resources.
- Users on G2 mention that Smartsheet's collaboration features, scoring 8.8, are highly effective for team communication, while Workfront's collaboration score is slightly lower at 8.9. Reviewers appreciate Smartsheet's real-time updates and shared workspaces that facilitate seamless teamwork.
- Reviewers mention that Smartsheet's quality of support, with a score of 8.4, is slightly better than Workfront's 8.2. Users report that Smartsheet's customer service is responsive and helpful, which is crucial for teams needing quick resolutions to issues.
Featured Products
Sponsored
Elate
(11)
Project Management
Visit Website
Sponsored
Ravetree
(25)
Project Management
Visit Website
Sponsored
Bonsai
(100)
Project Management
Visit Website
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workfront
Select
Contact Us
Essential work management capabilities to collaborate, execute, and accelerate work.
- Work management
- Demand management
- Resource management
Free Trial
Smartsheet
Free Trial is available
Workfront
No trial information availableRatings
Meets Requirements
8.5
16,270
8.4
857
Ease of Use
8.4
16,485
7.8
895
Ease of Setup
8.3
8,516
7.0
359
Ease of Admin
8.6
6,743
8.0
324
Quality of Support
8.4
12,650
8.2
720
Has the product been a good partner in doing business?
8.6
6,242
8.4
305
Product Direction (% positive)
8.6
15,778
8.0
850
Features by Category
Tasks
8.8
8532
|
Verified
8.9
166
|
Verified
8.8
8545
|
Verified
8.9
168
|
Verified
8.5
8285
|
Verified
8.8
167
|
Verified
8.5
7959
|
Verified
8.6
161
|
Verified
8.2
7768
|
Verified
8.6
158
|
Verified
Feature Not Available
8.4
151
|
Verified
8.3
7848
|
Verified
8.6
152
|
Verified
8.2
7324
|
Verified
8.6
149
|
Verified
Projects
8.7
7804
|
Verified
8.9
156
|
Verified
8.4
7152
|
Verified
8.6
151
|
Verified
8.3
7282
|
Verified
8.4
135
|
Verified
8.1
7202
|
Verified
8.5
154
|
Verified
8.3
7380
|
Verified
8.5
151
|
Verified
7.7
6159
|
Verified
8.5
135
|
Verified
8.1
6855
|
Verified
8.6
148
|
Verified
8.2
7416
|
Verified
8.7
149
|
Verified
7.9
6412
|
Verified
8.5
135
|
Verified
7.7
6016
|
Verified
8.7
145
|
Verified
7.7
5851
|
Verified
8.6
134
|
Verified
Resource Management
7.7
6347
|
Verified
8.5
137
|
Verified
7.8
6423
|
Verified
8.6
144
|
Verified
8.2
7057
|
Verified
8.5
151
|
Verified
Project Monitoring
7.9
6048
|
Verified
8.6
134
|
Verified
7.9
6170
|
Verified
8.8
140
|
Verified
8.2
7207
|
Verified
8.8
148
|
Verified
Generative AI
Feature Not Available
6.4
24
Feature Not Available
6.6
24
Portfolio Management
7.9
4422
Not enough data
8.6
5144
Not enough data
8.1
4624
Not enough data
7.8
4225
Not enough data
Project Management
8.2
5048
Not enough data
8.3
5127
Not enough data
7.8
4252
Not enough data
Resource Management
7.8
4388
Not enough data
7.9
4463
Not enough data
7.9
4414
Not enough data
Data & Analytics
8.1
4617
Not enough data
8.0
4792
Not enough data
8.2
4714
Not enough data
7.5
4081
Not enough data
Strategy - Project and Portfolio Management
6.8
1694
Not enough data
7.7
1725
Not enough data
8.0
1704
Not enough data
7.6
1703
Not enough data
7.8
1696
Not enough data
7.6
1695
Not enough data
7.3
1677
Not enough data
7.7
1693
Not enough data
7.5
1683
Not enough data
7.9
1687
Not enough data
Setup
8.4
4437
9.4
6
Feature Not Available
8.1
6
8.2
4298
8.7
5
8.5
4665
7.5
6
Management
Feature Not Available
6.4
6
8.2
3925
8.1
6
7.6
3665
7.5
6
Generative AI
Feature Not Available
5.7
5
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prepare
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
6.9
7
Plan
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
9.0
7
Not enough data
7.9
7
Optimize
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
7.1
7
Execute
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
8.1
7
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
943
Not enough data
8.8
1132
Not enough data
8.5
1072
Not enough data
8.2
912
Not enough data
8.7
1070
Not enough data
8.7
1099
Not enough data
Content Planning
8.7
1089
Not enough data
9.0
1141
Not enough data
8.7
1023
Not enough data
Marketing Campaign Performance
8.1
794
Not enough data
8.6
947
Not enough data
Other Features
8.0
895
Not enough data
8.4
920
Not enough data
Task Creation
8.7
6395
8.9
6
8.8
6479
9.2
6
8.4
6025
7.2
6
7.9
5225
6.1
6
Task Management
8.6
6174
8.9
6
8.6
6085
8.1
6
8.2
5752
7.5
6
8.2
5580
7.5
6
Generative AI
Feature Not Available
4.7
6
Feature Not Available
5.6
6
Automation
8.5
3575
8.9
124
8.3
3536
8.7
125
8.2
3269
8.5
120
Administration
8.3
3436
8.6
122
8.2
3219
8.7
117
8.9
3434
9.1
122
Project management
8.7
3501
9.0
128
8.3
3232
8.8
122
8.7
3523
9.1
121
8.3
3369
8.7
120
8.5
3296
8.8
123
8.0
2975
8.6
112
8.3
3415
8.8
121
Workload
8.1
3047
8.9
116
8.4
3294
8.8
118
8.1
3103
8.7
115
8.0
2916
8.7
115
Communication & Collaboration
8.1
3074
Feature Not Available
8.3
3270
8.7
125
8.8
3470
8.9
128
Cost Management
7.8
2802
8.8
107
7.9
2793
8.8
116
7.6
2607
Feature Not Available
Integration
7.6
2652
8.8
104
7.6
2706
8.7
102
7.5
2740
8.8
103
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
6.9
15
Communication
7.3
4914
6.5
11
7.6
5292
7.6
11
7.6
5060
6.7
11
7.8
5082
6.1
11
Feature Not Available
5.8
11
Content & Documents
8.5
6424
8.5
11
8.4
6373
8.8
11
8.0
6121
7.1
11
7.9
5343
8.6
11
Controls
8.1
5721
8.5
11
7.6
4739
8.6
11
8.3
6057
8.3
11
Feature Not Available
7.6
11
8.0
5340
6.2
10
Project Management
8.8
6671
9.2
11
8.7
6545
8.8
11
8.7
6411
8.3
11
8.0
5410
7.1
11
Remote Collaboration
8.5
5810
7.7
11
8.5
5991
8.0
11
8.4
5888
8.0
11
Feature Not Available
6.1
11
Generative AI
Feature Not Available
4.5
11
Feature Not Available
4.7
10
Annotation Tools - Markup Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Collaboration - Markup Software
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Markup Software
Not enough data
Feature Not Available
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Workfront are categorized as Project Collaboration, Work Management, Workflow Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), and Project and Portfolio Management
Workfront is categorized as Markup Software, Bug Tracking, Kanban Project Management, Resource Management, and Strategic Planning and Execution
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workfront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.8%
Construction
7.1%
Hospital & Health Care
5.2%
Computer Software
4.8%
Marketing and Advertising
4.7%
Other
70.4%
Marketing and Advertising
14.4%
Information Technology and Services
8.0%
Financial Services
6.2%
Computer Software
6.1%
Hospital & Health Care
4.2%
Other
61.0%
Most Helpful Reviews
Smartsheet
Most Helpful Favorable Review
Jai K.
Verified User in Information Technology and Services
We can jump directly into our projects with Smartsheet thanks to its user-friendly interface, which eliminates the need for lengthy training. Even for beginners, navigating around the platform is made simple by its clear and well-organized style. The...
Most Helpful Critical Review
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Workfront
Most Helpful Favorable Review
Jon J.
Verified User in Computer Software
I love the ability to re-prioritize my tasks in the order of how I'm going to work on them and then have that visible to everyone on my team. Also as a manager, this is the perfect way to essentially micromanage your teams' tasks without actually...
Most Helpful Critical Review
Verified User in Marketing and Advertising
Projects drop off my work page all the time. Finding them to add hours is a task in and of itself. I still have to keep track of my overall hours myself and then add at the end of the day. It's less for me and more for the company, which is fine. It would...
Jai K.
Verified User in Information Technology and Services
We can jump directly into our projects with Smartsheet thanks to its user-friendly interface, which eliminates the need for lengthy training. Even for beginners, navigating around the platform is made simple by its clear and well-organized style. The...
Jon J.
Verified User in Computer Software
I love the ability to re-prioritize my tasks in the order of how I'm going to work on them and then have that visible to everyone on my team. Also as a manager, this is the perfect way to essentially micromanage your teams' tasks without actually...
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Verified User in Marketing and Advertising
Projects drop off my work page all the time. Finding them to add hours is a task in and of itself. I still have to keep track of my overall hours myself and then add at the end of the day. It's less for me and more for the company, which is fine. It would...
Discussions
What can smartsheet be used for?
57 comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Are there any built-in training articles/videos or anything?
8 comments
SJ
Yes there is built in help with in the Workfront app. There are also online user group for specific regions and numerous communities that address different...Read more
How Important Is Diversity To You, And What Value Does It Bring?
2 comments
AE
To me diversity is a mixture of different people with different backgrounds, ethnicities and customs working together to achieve a common goal.Read more
What is the best way to view the draft of the project without clicking a lot of links to get to it?
1 comment
SP
Workfront should store all of the versions and you can determine by the name or number of the version which is the draft.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
