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Compare Slack and Trillian 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$0.00
$3.33 1 User Per Month
Slack
Star Rating
(38,157)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate how this structure enhances real-time collaboration, making it a preferred choice for teams looking for seamless interaction.
- Users say Trillian offers a unique customization feature, allowing users to modify emojis, which adds a personal touch to communication. This level of personalization, along with its strong security features, makes it appealing for small businesses that prioritize both fun and safety in their messaging.
- Reviewers mention that Slack's extensive integrations with other tools, such as Procore for project management, significantly streamline workflows. This capability is particularly beneficial for teams that rely on multiple applications, as it centralizes communication and enhances productivity.
- According to verified reviews, Trillian is praised for its ease of use and setup, with many users noting that it was their first instant messaging app in the workplace. This intuitive design can be a strong advantage for small businesses looking for a straightforward communication tool.
- G2 reviewers highlight that while both platforms have similar ease of use ratings, Slack's overall user satisfaction is higher, reflecting its broader market presence and the volume of positive feedback. Users enjoy the collaborative environment Slack fosters, which can be crucial for larger teams.
- Users express that Trillian's file-sharing capabilities are effective, making it easy to share documents between teams. However, Slack's superior file-sharing features and overall integration capabilities often make it the go-to choice for teams that require robust collaboration tools.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Slack
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
9.2
31,140
9.3
111
Ease of Use
9.2
32,072
9.2
111
Ease of Setup
9.2
8,450
9.3
41
Ease of Admin
8.9
5,054
9.1
35
Quality of Support
8.8
21,668
8.9
80
Has the product been a good partner in doing business?
9.0
4,534
9.5
30
Product Direction (% positive)
8.7
30,446
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
9.1
13918
8.4
38
9.0
14464
9.2
48
8.6
13765
8.0
35
Business Instant Messaging
8.5
10217
8.3
20
8.1
9548
8.5
14
Business Instant Messaging
9.1
13650
9.3
41
9.2
13276
9.4
38
9.0
11802
7.8
22
Generative AI - Business Instant Messaging
7.6
1500
Not enough data
AI - Business Instant Messaging
7.5
1486
Not enough data
7.9
1489
Not enough data
7.4
1467
Not enough data
7.4
1470
Not enough data
Agentic AI - Business Instant Messaging
7.7
897
Not enough data
7.7
885
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Setup
9.1
689
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
696
Not enough data
Management
9.0
671
Not enough data
8.7
654
Not enough data
8.9
669
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
291
Not enough data
8.0
287
Not enough data
8.2
296
Not enough data
8.0
293
Not enough data
8.0
292
Not enough data
7.9
292
Not enough data
8.1
294
Not enough data
Account Options
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Not enough data
Q&A Tools
9.1
287
Not enough data
9.1
283
Not enough data
9.1
289
Not enough data
8.7
276
Not enough data
9.1
282
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
272
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
331
Not enough data
9.0
335
Not enough data
9.0
334
Not enough data
8.4
331
Not enough data
8.3
320
Not enough data
8.7
335
Not enough data
8.6
323
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
199
Not enough data
8.0
201
Not enough data
7.9
199
Not enough data
Login Options
9.1
766
Not enough data
8.5
742
Not enough data
Productivity
8.0
728
Not enough data
8.3
732
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
709
Not enough data
Customization
8.6
732
Not enough data
9.0
746
Not enough data
8.7
717
Not enough data
Agentic AI - Unified Workspaces
7.5
411
Not enough data
7.6
408
Not enough data
Compatibility
9.0
93
Not enough data
9.1
98
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
92
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
90
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
95
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1223
Not enough data
8.8
1179
Not enough data
8.5
1157
Not enough data
Administration
8.8
1181
Not enough data
8.6
1138
Not enough data
9.4
1227
Not enough data
Project management
8.7
1161
Not enough data
8.5
1124
Not enough data
8.6
1144
Not enough data
8.5
1128
Not enough data
8.6
1128
Not enough data
8.3
1098
Not enough data
8.3
1125
Not enough data
Workload
8.4
1087
Not enough data
8.8
1139
Not enough data
8.6
1092
Not enough data
8.5
1084
Not enough data
Communication & Collaboration
9.3
1422
Not enough data
9.0
1208
Not enough data
9.3
1290
Not enough data
Cost Management
8.1
1074
Not enough data
8.2
1075
Not enough data
8.1
1067
Not enough data
Integration
8.6
1112
Not enough data
8.4
1072
Not enough data
8.4
1066
Not enough data
Generative AI
7.5
1020
Not enough data
7.7
1015
Not enough data
Agentic AI - Work Management
7.7
523
Not enough data
7.8
516
Not enough data
8.1
521
Not enough data
7.8
518
Not enough data
Communication
9.4
1187
Not enough data
9.3
1180
Not enough data
8.9
1057
Not enough data
8.9
1046
Not enough data
9.1
1051
Not enough data
Content & Documents
9.1
1102
Not enough data
8.9
1047
Not enough data
8.7
1066
Not enough data
8.1
1009
Not enough data
Controls
8.3
994
Not enough data
8.1
989
Not enough data
8.7
1000
Not enough data
8.4
1005
Not enough data
8.2
974
Not enough data
Project Management
8.4
999
Not enough data
8.4
980
Not enough data
8.5
998
Not enough data
8.7
990
Not enough data
Remote Collaboration
9.0
1006
Not enough data
8.7
975
Not enough data
9.0
993
Not enough data
7.8
962
Not enough data
Generative AI
7.3
930
Not enough data
7.4
927
Not enough data
Agentic AI - Project Collaboration
7.5
442
Not enough data
7.7
445
Not enough data
Agentic AI - Audio Conferencing
7.5
283
Not enough data
7.7
283
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Trillian are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Trillian has no more discussions with answers
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