Compare Slack and Text Request 
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
$0.00
Starting at $59.00 Per Month
Slack
Star Rating
(33,948)4.5 out of 5
Market Segments
Small-Business (42.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansText Request
Star Rating
(930)4.6 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
Starting at $59.00 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in Instant Messaging with a score of 9.5, highlighting its seamless communication features, while Text Request, with a score of 9.3, is noted for its effective Two-Way Text Messaging capabilities, making it ideal for businesses that prioritize SMS communication.
- Reviewers mention that Slack's File Sharing feature is robust, scoring 9.1, which allows for easy collaboration on documents, whereas Text Request's file sharing is rated lower at 8.2, indicating it may not be as comprehensive for document management.
- G2 users highlight Slack's superior Notifications system, scoring 9.0, which keeps team members informed in real-time, while Text Request's notifications are rated at 8.6, suggesting that users may miss out on timely updates.
- Users on G2 report that Slack's Web Application is highly rated at 9.2, providing a user-friendly interface, while Text Request's web application is slightly lower at 9.0, indicating a minor difference in user experience.
- Reviewers say that Slack's Task Management features, with a score of 8.2, are less comprehensive compared to Text Request's 9.0, which is praised for its effective task assignment and tracking capabilities.
- Users report that Slack's Collaboration Tools like Screen Sharing (9.2) and Live Chat (9.5) are standout features, while Text Request, although strong in SMS, lacks similar depth in collaborative functionalities.
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Project Management
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Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Text Request
Basic
Starting at $59.00
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Slack
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.2
28,366
9.2
823
Ease of Use
9.1
28,873
9.3
844
Ease of Setup
9.0
5,601
9.3
361
Ease of Admin
8.8
4,503
9.4
314
Quality of Support
8.8
19,335
9.4
725
Has the product been a good partner in doing business?
9.0
3,994
9.3
310
Product Direction (% positive)
8.7
27,699
9.4
831
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
181
Not enough data
8.7
177
Not enough data
8.7
176
Not enough data
8.8
176
Not enough data
8.4
174
Not enough data
8.6
172
Not enough data
8.7
170
Not enough data
8.5
168
Not enough data
Projects
8.7
170
Not enough data
8.5
166
Not enough data
8.0
164
Not enough data
8.5
166
Not enough data
8.5
161
Not enough data
8.3
162
Not enough data
8.4
161
Not enough data
8.2
158
Not enough data
8.2
159
Not enough data
8.4
156
Not enough data
8.3
155
Not enough data
Resource Management
8.4
156
Not enough data
8.5
154
Not enough data
8.6
157
Not enough data
Project Monitoring
8.6
155
Not enough data
8.5
154
Not enough data
8.6
157
Not enough data
Generative AI
7.7
142
Not enough data
7.8
143
Not enough data
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
132
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
128
Not enough data
9.4
146
Not enough data
7.8
113
Not enough data
8.2
107
Customers
Not enough data
8.5
121
Not enough data
8.5
131
Not enough data
8.3
128
Not enough data
8.1
120
Not enough data
8.3
123
Business Instant Messaging
9.1
12152
8.2
538
9.0
12644
8.6
624
8.6
12041
8.4
587
Business Instant Messaging
8.4
8543
7.2
467
8.1
7923
7.0
452
Business Instant Messaging
9.1
11977
8.2
545
9.2
11651
9.0
605
9.0
10107
8.2
522
Generative AI - Business Instant Messaging
7.5
185
6.9
15
AI - Business Instant Messaging
7.5
187
7.3
15
8.2
186
8.0
15
7.4
186
7.3
15
7.5
185
7.9
14
Setup
9.2
151
Not enough data
9.1
151
Not enough data
9.0
148
Not enough data
9.0
152
Not enough data
Management
9.1
149
Not enough data
8.8
145
Not enough data
8.9
146
Not enough data
Generative AI
7.8
138
Not enough data
Text Messaging
Not enough data
8.7
162
Not enough data
9.1
169
Not enough data
8.6
156
Not enough data
8.6
153
Not enough data
8.0
132
Not enough data
8.4
143
Not enough data
8.5
153
Not enough data
8.1
135
SMS Platform
Not enough data
8.1
138
Not enough data
8.1
142
Not enough data
Feature Not Available
Not enough data
7.9
131
Not enough data
7.7
124
Not enough data
7.9
124
Presenter Tools
9.3
168
Not enough data
8.9
173
Not enough data
8.7
167
Not enough data
8.9
170
Not enough data
Conferencing Options
9.4
173
Not enough data
9.2
176
Not enough data
9.1
173
Not enough data
Application Tools
8.7
167
Not enough data
8.5
167
Not enough data
8.9
171
Not enough data
Login Options
9.4
127
Not enough data
9.0
123
Not enough data
Productivity
8.6
115
Not enough data
9.0
117
Not enough data
8.9
117
Not enough data
8.5
115
Not enough data
8.7
115
Not enough data
Customization
9.0
115
Not enough data
9.3
117
Not enough data
9.0
116
Not enough data
Automation
9.0
210
Not enough data
9.0
207
Not enough data
8.7
204
Not enough data
Administration
9.0
210
Not enough data
8.9
208
Not enough data
9.4
211
Not enough data
Project management
8.9
209
Not enough data
8.7
210
Not enough data
8.7
209
Not enough data
8.7
205
Not enough data
8.8
208
Not enough data
8.6
205
Not enough data
8.5
206
Not enough data
Workload
8.5
205
Not enough data
8.8
205
Not enough data
8.6
204
Not enough data
8.7
204
Not enough data
Communication & Collaboration
9.3
204
Not enough data
9.1
204
Not enough data
9.3
206
Not enough data
Cost Management
8.4
203
Not enough data
8.5
204
Not enough data
8.4
202
Not enough data
Integration
8.7
204
Not enough data
8.5
202
Not enough data
8.6
199
Not enough data
Generative AI
7.8
195
Not enough data
8.0
196
Not enough data
Communication
9.5
201
Not enough data
9.3
202
Not enough data
8.9
198
Not enough data
9.0
197
Not enough data
9.2
197
Not enough data
Content & Documents
9.2
197
Not enough data
9.0
196
Not enough data
8.7
194
Not enough data
8.3
189
Not enough data
Controls
8.5
189
Not enough data
8.3
188
Not enough data
8.9
188
Not enough data
8.7
186
Not enough data
8.4
184
Not enough data
Project Management
8.6
187
Not enough data
8.5
187
Not enough data
8.6
188
Not enough data
8.8
186
Not enough data
Remote Collaboration
9.1
190
Not enough data
8.8
186
Not enough data
9.1
188
Not enough data
8.1
185
Not enough data
Generative AI
7.2
180
Not enough data
7.3
180
Not enough data
Collaboration Tools
9.2
719
Not enough data
9.0
684
Not enough data
8.6
636
Not enough data
9.5
712
Not enough data
8.9
652
Not enough data
Meeting Coordination
8.9
656
Not enough data
8.8
648
Not enough data
9.0
650
Not enough data
9.3
677
Not enough data
Software Type
9.3
711
Not enough data
9.0
681
Not enough data
9.5
718
Not enough data
Consumer Intelligence
Not enough data
8.9
30
Not enough data
8.7
29
Not enough data
8.6
28
Reporting
Not enough data
7.8
26
Not enough data
7.8
26
Not enough data
8.9
29
Media Monitoring
Not enough data
8.0
28
Not enough data
7.9
26
Not enough data
7.9
26
In-House Management
Not enough data
8.3
27
Not enough data
8.8
27
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Slack and Text Request are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Project Collaboration, Work Management, Unified Workspaces, Screen Sharing, Audio Conferencing, Video Conferencing, Project Management, and Workflow Management
Text Request is categorized as SMS Marketing, Conversational Marketing, and Online Reputation Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.1%
Information Technology and Services
12.4%
Marketing and Advertising
8.7%
Internet
5.1%
Higher Education
3.5%
Other
55.3%
Hospital & Health Care
11.5%
Medical Practice
9.5%
Insurance
7.4%
Staffing and Recruiting
5.4%
Health, Wellness and Fitness
4.9%
Other
61.4%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Executive Office
Can't think of any disadvantages
Text Request
Most Helpful Favorable Review
Diane S.
Verified User in Security and Investigations
Unlike another service we used in the past, Text Request is straightforward to use for an all-hands employee message. Text Request doesn't limit my group contacts to under 100 people. It's effortless to send out group texts to all employees in a short...
Most Helpful Critical Review
Thad S.
Verified User in Legal Services
It does not work with our CRM. Unfortunately, they advertise that it does. They demonstrated the product she was in promise does it would integrate specifically so that we can send out bills. Then it did not work in after several meetings which wasted time,...
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Diane S.
Verified User in Security and Investigations
Unlike another service we used in the past, Text Request is straightforward to use for an all-hands employee message. Text Request doesn't limit my group contacts to under 100 people. It's effortless to send out group texts to all employees in a short...
Verified User in Executive Office
Can't think of any disadvantages
Thad S.
Verified User in Legal Services
It does not work with our CRM. Unfortunately, they advertise that it does. They demonstrated the product she was in promise does it would integrate specifically so that we can send out bills. Then it did not work in after several meetings which wasted time,...
Alternatives
Discussions
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
What are texting features?
1 comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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