Compare Slack and Symphony.com Symphony 
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Enterprise (69.4% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Slack
Star Rating
(33,948)4.5 out of 5
Market Segments
Small-Business (42.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSymphony
Star Rating
(39)4.1 out of 5
Market Segments
Enterprise (69.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, while Symphony's score of 9.0 indicates it may not be as robust in this area. Reviewers mention that Slack's chat features are intuitive and facilitate quick communication.
- Reviewers mention that Slack's file sharing capabilities are rated at 9.1, significantly higher than Symphony's 7.9. Users on G2 appreciate Slack's seamless integration with various file storage services, making collaboration easier.
- G2 users highlight that Slack's mobile application received a score of 9.1, while Symphony's mobile app scored only 8.2. Users say that Slack's mobile experience is user-friendly and allows for effective communication on the go.
- Users report that Slack's ease of use is rated at 9.1, compared to Symphony's 8.6. Reviewers mention that Slack's interface is straightforward, making it easier for new users to adapt quickly.
- Reviewers mention that Slack's task management features, including task creation and assignment, scored 9.0, while Symphony's features in this area are less emphasized. Users say that Slack's task management tools help teams stay organized and on track.
- Users on G2 report that Slack's integration capabilities scored 9.0, while Symphony's integrations received a lower score of 8.3. Reviewers mention that Slack's extensive app directory allows for a more customized workflow, enhancing productivity.
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Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Symphony
No pricing availableFree Trial
Slack
Free Trial is available
Symphony
No trial information availableRatings
Meets Requirements
9.2
28,364
8.5
25
Ease of Use
9.1
28,871
8.6
25
Ease of Setup
9.0
5,599
8.9
6
Ease of Admin
8.8
4,503
Not enough data
Quality of Support
8.8
19,333
8.9
21
Has the product been a good partner in doing business?
9.0
3,994
Not enough data
Product Direction (% positive)
8.7
27,697
8.9
21
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
181
Not enough data
8.7
177
Not enough data
8.7
176
Not enough data
8.8
176
Not enough data
8.4
174
Not enough data
8.6
172
Not enough data
8.7
170
Not enough data
8.5
168
Not enough data
Projects
8.7
170
Not enough data
8.5
166
Not enough data
8.0
164
Not enough data
8.5
166
Not enough data
8.5
161
Not enough data
8.3
162
Not enough data
8.4
161
Not enough data
8.2
158
Not enough data
8.2
159
Not enough data
8.4
156
Not enough data
8.3
155
Not enough data
Resource Management
8.4
156
Not enough data
8.5
154
Not enough data
8.6
157
Not enough data
Project Monitoring
8.6
155
Not enough data
8.5
154
Not enough data
8.6
157
Not enough data
Generative AI
7.7
142
Not enough data
7.8
143
Not enough data
Business Instant Messaging
9.1
12151
7.9
14
9.0
12643
7.7
14
8.6
12040
8.7
14
Business Instant Messaging
8.4
8542
7.0
9
8.1
7922
7.8
9
Business Instant Messaging
9.1
11976
8.2
12
9.2
11650
8.9
14
9.0
10106
8.3
14
Generative AI - Business Instant Messaging
7.5
184
Not enough data
AI - Business Instant Messaging
7.5
186
Not enough data
8.2
185
Not enough data
7.4
185
Not enough data
7.5
184
Not enough data
Setup
9.2
150
Not enough data
9.1
150
Not enough data
9.0
147
Not enough data
9.0
151
Not enough data
Management
9.1
148
Not enough data
8.8
144
Not enough data
9.0
145
Not enough data
Generative AI
7.8
137
Not enough data
Presenter Tools
9.3
168
Not enough data
8.9
173
Not enough data
8.7
167
Not enough data
8.9
170
Not enough data
Conferencing Options
9.4
173
Not enough data
9.2
176
Not enough data
9.1
173
Not enough data
Application Tools
8.7
167
Not enough data
8.5
167
Not enough data
8.9
171
Not enough data
Login Options
9.4
127
Not enough data
9.0
123
Not enough data
Productivity
8.6
115
Not enough data
9.0
117
Not enough data
8.9
117
Not enough data
8.5
115
Not enough data
8.7
115
Not enough data
Customization
9.0
115
Not enough data
9.3
117
Not enough data
9.0
116
Not enough data
Automation
9.0
208
Not enough data
9.0
205
Not enough data
8.7
202
Not enough data
Administration
9.0
208
Not enough data
8.9
206
Not enough data
9.4
209
Not enough data
Project management
8.9
207
Not enough data
8.7
208
Not enough data
8.7
207
Not enough data
8.6
203
Not enough data
8.8
206
Not enough data
8.6
203
Not enough data
8.5
204
Not enough data
Workload
8.5
203
Not enough data
8.9
203
Not enough data
8.6
202
Not enough data
8.7
202
Not enough data
Communication & Collaboration
9.2
202
Not enough data
9.1
202
Not enough data
9.3
204
Not enough data
Cost Management
8.4
201
Not enough data
8.5
202
Not enough data
8.4
200
Not enough data
Integration
8.7
202
Not enough data
8.6
200
Not enough data
8.6
197
Not enough data
Generative AI
7.8
193
Not enough data
8.0
194
Not enough data
Communication
9.5
200
Not enough data
9.3
201
Not enough data
8.9
197
Not enough data
9.0
196
Not enough data
9.2
196
Not enough data
Content & Documents
9.2
196
Not enough data
9.0
195
Not enough data
8.7
193
Not enough data
8.3
188
Not enough data
Controls
8.5
188
Not enough data
8.3
187
Not enough data
8.9
187
Not enough data
8.7
185
Not enough data
8.4
183
Not enough data
Project Management
8.6
186
Not enough data
8.5
186
Not enough data
8.6
187
Not enough data
8.8
185
Not enough data
Remote Collaboration
9.1
189
Not enough data
8.8
185
Not enough data
9.1
187
Not enough data
8.1
184
Not enough data
Generative AI
7.2
179
Not enough data
7.3
179
Not enough data
Collaboration Tools
9.2
718
Not enough data
9.0
683
Not enough data
8.6
635
Not enough data
9.5
711
Not enough data
8.9
651
Not enough data
Meeting Coordination
8.9
655
Not enough data
8.8
647
Not enough data
9.0
649
Not enough data
9.3
676
Not enough data
Software Type
9.3
710
Not enough data
9.0
680
Not enough data
9.5
717
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Symphony are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Slack is categorized as Project Collaboration, Work Management, Unified Workspaces, Screen Sharing, Audio Conferencing, Project Management, and Workflow Management
Symphony is categorized as UCaaS Platforms and Other Finance & Admin.
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.1%
Information Technology and Services
12.4%
Marketing and Advertising
8.7%
Internet
5.1%
Higher Education
3.5%
Other
55.3%
Financial Services
44.4%
Information Technology and Services
11.1%
Investment Banking
8.3%
Banking
8.3%
Oil & Energy
5.6%
Other
22.2%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Hospital & Health Care
on boarding not as easy as users are accustomed to traditional sms deliveries
Symphony
Most Helpful Favorable Review
Nilesh S.
Verified User in Financial Services
The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics.
Most Helpful Critical Review
Angela M.
Verified User in Financial Services
The notification system on Symphony is very annoying. Although there are ways to remove the flashing notification on your desktop, if the application is running there is constant flashing and number display for all of the rooms I'm a part of, even if I...
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Nilesh S.
Verified User in Financial Services
The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics.
Verified User in Hospital & Health Care
on boarding not as easy as users are accustomed to traditional sms deliveries
Angela M.
Verified User in Financial Services
The notification system on Symphony is very annoying. Although there are ways to remove the flashing notification on your desktop, if the application is running there is constant flashing and number display for all of the rooms I'm a part of, even if I...
Discussions
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
Symphony has no discussions with answers
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